NHTSA Complaint #11023609 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	11023609
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	September 9, 2017
Date Filed	September 15, 2017
Mileage	113,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

WHILE DRIVING THE DASH HAD A POWER STEERING ASSIST FAULT IN AMBER ON DASH AND I HAD NO POWER STEERING. I GOT CAR STOPPED, CUT CAR OFF AND STARTED CAR AND THE MESSAGE WAS GONE. THIS HAS HAPPENED ON SEVERAL OCCASIONS. THE OTHER DAY WHEN I STARTED THE CAR THE MESSAGE POPPED BACK UP. I TRIED TO TURN STEERING WHEEL BUT IT WAS VERY DIFFICULT. I CUT CAR OFF AND RE-STARTED AND FAULT WAS GONE. I SEE THAT THIS IS A PROBLEM THAT TONS OF CARS ARE HAVING. SOME HAVE RECALLS WHILE OTHERS DON'T BUT THEY SHOULD ALL BE RECALLED. I HAVE A DAUGHTER DRIVING THIS CAR AND IT SCARES ME FOR HER TO DRIVE IT. I BELIEVE THEIR IS ENOUGH COMPLAINTS BEING FILED THAT IT JUSTIFIES A RECALL TO FIX ALL THE CARS. THE LAST TIME THIS HAPPENED WAS 09 SEP 17. IT HAS HAPPENED ABOUT A DOZEN TIMES. IT HAS BEEN GOING ON OVER A YEAR....

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