NHTSA Complaint #11023024 — 2011 FORD FUSION

FORD HAS RECALL ON 2011 FORD FUSION 2011 FORD FUSION STEERING:ELECTRIC POWER ASSIST SYSTEM NHTSA CAMPAIGN #15V340000 BUT HAS LIMITATIONS ON MILEAGE WILL NOT COVER MY VEHICLE DUE TO BEING OVER MILEAGE. THE STEERING HAS LOCKED UP ON MORE THAN ONE OCCASION AND SEVERAL OF THOSE HAVE ALMOST CAUSED AN ACCIDENT. CALLED FORD AND THEY WILL NOT FIX THAT I COULD PAY TO HAVE FIXED AND ONLY THEN WOULD THEY WARRANTY THE POWER STEERING AND THEN IT WOULD ONLY BE FOR 3 YEARS. WHEN THIS IS HAPPENING YOU LOSE TOTAL CONTROL OF STEERING, THE STEERING WHEEL LOCKS UP AND YOU HAVE TO TURN VEHICLE COMPLETELY OFF AND RESTART BEFORE YOU CAN EVEN MOVE THE STEERING WHEEL. IT HAS HAPPENED AT SPEED FROM 5MPH ALL THE WAY UP TO 30 MPH AND IT HAS HAPPENED WHILE BACKING OUT OF PARKING SPACE TO PULLING OUT OF PARKING SPACE AND WHILE GOING DOWN ROAD IN CURVES. AFTER I TALKED TO FORD REPRESENTING AND HE TOLD ME IT WOULD NOT BE FIXED UNDER THE RECALL I KNEW THIS NEEDED REPORTED FOR WHEN I'M OUT THERE ON THE ROAD IT'S NOT ONLY MY LIFE INVOLVED BUT POSSIBLY OTHERS IF IT SHOULD HAPPEN WHEN OTHER VEHICLES ARE AROUND.