NHTSA Complaint #11000649 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	11000649
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	June 20, 2017
Date Filed	June 22, 2017
Mileage	37,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

WAS DRIVING ON HIGHWAY AND THE POWER STEERING ASSIST FAULT NOTICE CAME UP AND FELT TIGHT STEERING. PULLED OVER AND RESTARTED WITH THE SAME NOTICE. HAD TO KEEP DRIVING WITH OUT POWER STEERING. IT HAS NOW BEEN OUT FOR 3 DAYS. FOUND OUT THERE WAS A RECALL FOR THIS ON THE 2011 FORD FUSION BUT MY VEHICLE IS NOT COVERED IN THIS RECALL. WHY NOT. SAME ISSUE AS RECALL. I AM VERY LUCKY I DIDN'T CRASH. FURTHER RESEARCH SHOWS THAT THERE ARE THOUSANDS MORE LIKE ME. FORD DOESN'T WANT TO PAY TO HAVE ALL VEHICLES WITH EPAS RECALLED. NOW THEY WANT TO STICK ME WITH THE BILL WHIS IS 1/4 OF THE VALUE OF THE CAR. THE VEHICLE WAS MAUFACTURED 07/10 AND HAS ONLY 37500 MILES.

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