2002 FORD EXPLORER Structurebodyhatchbackliftgate Problems

ON A 10 DEGREE NIGHT, I WOKE UP TO FIND A NASTY CRACK IN THE REAR LIFTGATE UNDER THE GLASS. IT NOT ONLY CRACKED, BUT SEPARATED AND MADE ABOUT AN 1/8" GAP. ANOTHER CRACK BESIDE IT FORMING A TRIANGULAR SHAPE AS WELL. LOOKS LIKE IT WILL FALL OUT ANY TIME. MY INSURANCE WON'T COVER THIS BECAUSE IT IS A KNOWN FORD ISSUE!!!!!!! TELL ME HOW THAT IS FAIR, THAT WE PAY THE MONEY FOR THESE VERY EXPENSIVE VEHICLES, AND THERE IS A WELL KNOWN DEFECT IN THEM, BUT WE HAVE TO PAY FOR IT. I CAN'T BLAME THE INSURANCE COMPANIES FOR DENIAL. IT IS FORDS PLACE TO PAY FOR THIS. IT IS UNETHICAL FOR FORD TO TREAT THEIR CUSTOMERS LIKE THIS AND VERY BAD FOR BUSINESS. I CAN'T USE MY BACK HATCH ANYMORE FOR FEAR THAT IT WILL CRACK AGAIN AND PIECES FALL OUT. I CARRY FULL COVERAGE INSURANCE AND...

2002 FORD EXPLORER - PANEL BELOW REAR WINDOW (APPLIQUE) CRACKED. FORD DEALER CLAIMS IT HAPPENS WHEN WEATHER IS TO HOT OR COLD. *NM

I HAVE A CRACKED PANEL IN MY FORD EXPLORER 2002. THIS PANEL COULD BREAK IN HALF WHILE DRIVING AND CAUSE A SERIOUS ACCIDENTS. FORD REFUSES TO DO ANYTHING ABOUT IT. *NM

TWO LARGE CRACKS IN BACK BODY PANEL BELOW BACK WINDOW. APPEARED SPONTANEOUSLY AND HAVE STEADILY WORSENED. TWO SEPARATE DEALERS HAVE STATED THIS IS A COMMON PROBLEM, BUT IS NOT COVERED UNDER WARRANTY, AND I WOULD HAVE TO PAY $400-500 TO HAVE IT FIXED. HAVE SEEN THIS PROBLEM IN MANY OTHER 2002 EXPLORERS AND HAVE NEVER HEARD OF FORD OWNING UP TO THE PROBLEM OR FIXING THESE CARS. *JB

THE PLASTIC APPLIQUE PANEL BELOW THE GLASS ON THE LIFTGATE HAS DEVELOPED TWO VERTICAL CRACKS, APPROX 1/8TH" IN DIAMETER RUNNING THE LENGTH OF THE PANEL (APPROX 5 INCHES) TO THE LEFT AND TO THE RIGHT OF THE 'FORD' EMBLEM. THESE DEVELOPED SPONTANEOUSLY OVER TIME, ONE AFTER ANOTHER. THERE WAS NO COLLISION OR OTHER TRAUMA TO TRIGGER THESE CRACKS. RESEARCH REVEALS THAT _MANY_ OTHER 2002 EXPLORER OWNERS ARE EXPERIENCING THE SAME DEFECT. I NOTICED THE SAME CONDITION ON SEVERAL OTHER 2002 FORD EXPLORERS SIMPLY DRIVING AROUND TOWN. FORD WILL NOT REPAIR THIS PROBLEM WHICH IS MOST OBVIOUSLY A MANUFACTURER'S DEFECT. *JB

I HAVE A 2002 FORD EXPLORER. THE PANEL BELOW THE REAR WINDOW SPONTANEOUSLY CRACKED. IT IS A VERTICAL CRACK THE HEIGHT OF THE PANEL TO THE LEFT OF THE FORD EMBLEM. I HAVE NOT HAD ANY SUCCESS IN GETTING FORD OR MY DEALERSHIP TO MAKE A REPAIR TO MY VEHICLE. THE ESTIMATED COST OF THE REPAIR IS $571.20. I AM CONCERNED THAT THIS CRACK MAY AFFECT THE STABILITY OF MY REAR WINDOW. *JB

THE UPPER REAR WINDOW LIFTGATE WAS OPENED TO ACCESS CARGO AND AS SOON AS IT WAS IN THE UP POSITION, THE GLASS EXPLODED SENDING SHARDS OF GLASS WITHIN THE VEHICLE AND OUTSIDE THE VEHICLE. HUSBAND WAS SHOWERED WITH GLASS AND JUST MISSED BEING HIT BY THE ATTACHED LOWER PANEL THAT FELL ON THE EXTERIOR OF THE CAR. THIS IS A SERIOUS SAFETY HAZARD. IF PASSENGERS WERE SITTING IN THE THIRD ROW SEATS, THEY WOULD HAVE BEEN SHOWERED IN GLASS. IF THIS HAPPENED WHILE A PARENT IS HOLDING A CHILD WHILE RETRIEVING ITEMS FROM THE BACK, THEY COULD INCUR SERIOUS INJURIES. GLASS SHATTERING OVER YOUR HEAD FOR NO APPARENT REASON IS EXTREMELY HAZARDOUS. THIS IS A SERIOUS DESIGN FLAW. THE VEHICLE DID GO IN FOR THE RECALL SENT OUT A COUPLE OF YEARS AGO TO REPLACE A BRACKET. OBVIOUSLY, THIS DID NOT DO A THING TO PREVENT THIS WINDOW FROM BREAKING,...

THE BACK LIFTGATE OR HATCH BACK OF MY 2002 FORD EXPLORER LIMITED HAS A LARGE VERTICAL CRACK THAT HAS JUST MAGICALLY APPEARED. THE CRACK IS ABOUT 4 INCHES LONG AND ANOTHER 1 INCH BESIDE IT. IT IS LOCATED DIRECTLY UNDER THE REAR GLASS. I WAS ON A WEBSITE THAT HAS ABOUT 65 OF THE SAME COMPLAINTS FOR THIS YEAR'S MODEL OF EXPLORER. I FEEL THAT FORD HAS AN OBLIGATION TO PAY FOR THIS SINCE THEY DID HAVE A RECALL. *NM

2002 FORD EXPLORER REAR LIFT GATE PANEL BELOW THE WINDOW CRACKED AT AROUND 65,000 MILES. TWO WEEKS LATER IT CRACKED AGAIN. I SEARCHED THE INTERNET AND FOUND A LARGE NUMBER OF PROBLEMS REPORTED ON THE 2002 FORD EXPLORER WITH THIS SAME ISSUE. *JB

THE MIDDLE PANEL UNDER THE GLASS IN THE BACK OF THE CAR HAS CRACKED. I SUSPECT IT WAS DUE TO COLD WEATHER. I HAVE SINCE SEEN OTHER EXPLORERS WITH THIS PROBLEM AND NOTICE THAT THERE ARE A LOT OF COMPLAINTS ONLINE ABOUT THIS. IN ADDITION, THIS PAST SUMMER MY SHIFTER SNAPPED OFF THE BARREL. I HAD 4 KIDS IN THE CAR AT THE TIME. FORD RESPONDED BY TELLING ME THAT I HAD 75K MILES AND NO WARRANTY AND I DIDN'T TYPICALLY GET MY CAR SERVICED THERE SO THEY WEREN'T GOING TO BE WILLING TO "WORK WITH ME" TO GET IT RESOLVED. WHEN I TOLD HIM I HAD MY 'REGULAR' MECHANIC LOOK AT IT HE SAID THAT THE LABOR RATE WAS PROBABLY CHEAPER WITH HIM THAN AT FORD. WELL - NOW TELL ME WHY I WOULD SERVICE MY CAR AT A FORD DEALERSHIP? OH YEAH...IN CASE I GET CRACKS OR SHIFTERS...

TL *- THE CONTACT OWNS A 2002 FORD EXPLORER. THE REAR WINDOW HAS A CRACK NEAR THE WINDOW MOLDING. NO INCIDENT OCCURRED WHICH WOULD HAVE CAUSED THE WINDOW TO CRACK. THE CONTACT ALSO OBSERVED ANOTHER VEHICLE, SAME MAKE AND MODEL WITH AN IDENTICAL PROBLEM. *AK UPDATED 03/07/07*JB

MY LIFT GATE ON MY 2002 FORD EXPLORER EDDIE BAUER JUST CRACKED LAST NIGHT AND UPON RESEARCH I FOUND OUT THAT THIS IS A COMMON PROBLEM WITH THIS YEAR EXPLORER. IT IS A DEFECT WITH THE REAR LIFT GATE AND FORD NEEDS TO ADDRESS THIS PROBLEM. THERE ARE THOUSANDS OF PEOPLE WITH THE SAME PROBLEM AS I HAVE THAT I FOUND WHILE DOING A QUICK SEARCH. THIS PIECE IS GOING TO NEED TO BE REPLACED AND THEN PAINTED TO MATCH THE COLOR OF THE VEHICLE WHICH IS GOING TO COST $500 OR MORE WHICH SHOULD BE FORDS RESPONSIBILITY. *JB

(1) EXCELLENT CARE OF VEHICLE, NO ACCIDENTS (2) REAR PANEL ON HATCH CRACKED ALL THE WAY THROUGH ON FIRST COLD DAY OF FALL 2006 (APPEARS TO BE STRESS FROM THERMAL EXPANSION/CONTRACTION) (3) DEALER SAID $350 TO REPLACE PANEL AND PAINT AND WAS NOT UNDER ANY WARRANTY FROM FORD

2002 FORD EXPLORER EDDIE BAUER V6 4X4 REAR WINDOW LOWER PLASTIC PANEL COMPLETELY CRACKED THROUGHOUT. *JB

AT 74000 MILES OUR TRANSMISSION WENT OUT COMPLETELY WHILE WE WERE ON VACATION! THE DEALERSHIP WHERE WE BOUGHT THE VEHICLE, SAID THAT "WE WERE THE ONLY ONE'S WHO HAVE HAD THIS PROBLEM" (YEAH RIGHT!) IT COST US $6000 OUT OF OUR POCKET TO FIX. AT 86000 MILES THE REAR WINDOW CRACKED RIGHT BELOW THE WINDOW. FORD AND THE DEALERSHIP REFUSES TO FIX IT. AGAIN, STAYTON FORD TOLD US THAT,"WE WERE THE ONLY PEOPLE WHO HAVE HAD THIS PARTICULAR ISSUE." AT AROUND 85000, 95000 AND 105000 MILES, THE REAR SEALS LEAKED. WE WERE PROMISED EACH TIME THAT THEY WOULD LAST "FOR AT LEAST 50000 MILES." WE WERE ALWAYS A FEW MILES AWAY FROM GETTING THEM REPLACED FOR FREE SINCE THEY'RE LIMITED WARRANTY IS ONLY GOOD FOR 10000 MILES. AT 111000 MILES THE ELECTRICAL SYSTEM WENT "HAYWIRE." EVEN WHEN ALL OF THE DOOR AND HATCH ARE CLOSED, THE DOME LIGHT CONTINUES TO...

I OWN A 2002 FORD EXPLORER XLS WITH 51,300 MILES. ON 11/23/06 TWO LONG CRACKS DEVELOPED IN MY LIFT GATE PANEL JUST TO THE RIGHT OF THE FORD EMBLEM. ONE CRACK EXTENDS THE FULL LENGTH OF THE PANEL. THE OTHER EXTENDS FROM THE TOP OF THE PANEL AND EXTENDS TO THE TOP OF THE FORD EMBLEM. THESE CRACKS DEVELOPED COMPLETELY WITHOUT ANY DAMAGE OR FORCE BEING APPLIED TO THE PANEL. THE TRUCK WAS PARKED IN THE CARPORT. I RESEARCHED MY DAMAGE AND FOUND OTHERS WITH THE SAME MODEL EXPLORER WITH THE SAME DAMAGE IN THE SAME LOCATION. SEVERAL OF THEM ADVISED THAT FORD WOULD NOT ACKNOWLEDGE OR REPAIR THE DAMAGE. THE LOCATION OF THE DAMAGE POSES A REAL DANGER IF THE PANEL COMPLETELY SEPARATES. IF SEPARATION OCCURS THE GLASS CAN POSSIBLY SHATTER CAUSING DEATH OR INJURY. I AM CONVINCED THE DAMAGE IS CAUSED BY A STRUCTURAL DEFECT IN THE PANEL...

CRACKED ON THE BACK PANEL, BETWEEN THE WINDOW GLASS AND FORD LOGO. *JB

CRACKED PANEL BELOW REAR WINDOW (FORD CALLS THIS AN APPLIQUE). *NM

REAR LIFTGATE ON MY 2002 FORD EXPLORER EDDIE BAUER HAS A CRACK IN IT. I WORKED FOR FORD FOR 2 1/2 YEARS AND CAN NOT BELIEVE THAT THEY WILL NOT FIX THIS PROBLEM. I PERSONALLY HAVE SEEN HUNDREDS OF THE SAME THING HAPPEN TO OTHER PEOPLE. WITH FORD HURTING FOR BUSINESS YOU WOULD THINK THAT THEY WOULD REPAIR THESE TO KEEP THEIR CUSTOMERS. I PERSONALLY OWN TWO FORD PRODUCTS AND UNLESS THEY FIX THIS PROBLEM THEN I WILL PURCHASE MY NEXT VEHICLES FROM A DIFFERENT MANUFACTURER. *JB

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED AND BEING WASHED BY HAND, THE LIFTGATE GLASS BECAME UNFASTENED AND FRACTURED WHEN THE GATE WAS OPENED. THIS MALFUNCTION CAUSED PERSONAL INJURIES. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO A DEALERSHIP.

WELL....HERE IS THE 2ND COMPLAINT THAT I'M FILING ON MY VEHICLE. I PURCHASED MY EXPLORER BRAND NEW WITH ONLY 10 MILES. I THOUGHT I WOULD GET THE BRAKES CHECKED SINCE I HAD 68,000 MILES ONLY TO FIND OUT THE REAR DIFFERENTIAL WAS BAD AND NEEDING REPAIR. FORD DROPPED THE BALL ON THAT!!! NOW I DISCOVERED THAT THE REAR PANEL HAS CRACKED. I WILL NEVER BUY ANOTHER FORD AGAIN!!! THERE NEEDS TO BE A CLASS ACTION LAWSUIT FILED AGAINST THEM!!! *JB

THERE IS A TWO TO THREE INCH CRACK IN MY BACK HATCH DOOR IN MY 2002 FORD EXPLORER XLT. IT IS IN THE BODY WORK RIGHT TO THE LEFT OF THE WINDSHIELD WIPER. I CALLED FORD AT LEAST THREE TIMES AND ASKED IF THEY WOULD RESOLVE THIS FORM ME AS I FELT NEVER SHOULD A CRACK IN THE BODY OF A VEHICLE OCCUR. THEY SAID THERE HAS BEEN NO RECALL EACH TIME I CALLED AND THAT I SHOULD CHECK BACK. THAT'S AS FAR AS THEY WOULD GO. I WAS DRIVING ONE DAY AND SAW ANOTHER EXPLORER WITH A WORSE CRACK THAN MY OWN. I DO NOT HAVE THIS PERSON'S INFORMATION AS I HAVE MISPLACED IT. I TALKED WITH MY OWN VEHICLE PLACE (FRED BEAN'S OF WEST CHESTER) WHERE I PURCHASED THE VEHICLE AND THEY WILL NOT HANDLE THE PROBLEM WITHOUT CHARGING ME. I DO NOT FEEL I SHOULD HAVE TO...

DT*: THE CONTACT STATED AFTER SHUTTING THE LIFTGATE GLASS IT SHATTERED AND RAINED DOWN. THE BROKEN GLASS CUT THE ARM, LEG AND FOOT OF THE CONTACT. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO INFORMED THE CONTACT THAT A REPAIR WOULD NOT BE PERFORMED BECAUSE THE WINDOW CYLINDER DID NOT APPEAR TO BE DAMAGED. THERE WAS A NHTSA RECALL # 01I010000 WHICH PERTAINS TO THE SIDE AND REAR GLASS. THE VEHICLE WAS NOT INCLUDED IN RECALL DUE TO THE VIN.

ON THE BACK LIFTGATE, THE MIDDLE BODY PIECE HAS CRACKED AGAIN AFTER BEING REPLACED AROUND THE FORD SYMBOL. DEALER HAS REPLACED ONCE AND WILL NOT REPLACE AGAIN. THE AXLE HOUSING IS LEAKING NEXT TO THE DIFFERENTIAL. *NM

2002 EXPLORER HATCH CRACKED. *TS THE CONSUMER WAS TOLD THE REASON WHY THE HATCH CRACKED WAS BECAUSE THE WINDOW AND THE PANEL WERE GLUED TOGETHER AND CONTRACTED AT A DIFFERENT RATE. *JB

BROKEN PLASTIC BODY PANEL ON REAR HATCH OF EXPLORER 2002--VERTICAL BREAK IN PANEL PIECE OCCURRED JUST AFTER PURCHASE. CRACK WIDENS IN COLD WEATHER AND SHRINKS IN WARM, SO IT CAN'T BE PATCHED. JUST COSMETIC, BUT RAMPANT WITH THIS CAR. FORD APPARENTLY DEVELOPED A "BETTER" PANEL, BUT IT IS NOT CONSIDERING THIS A RECALL DEFECT. VERY FRUSTRATING, BUT PROBABLY SHOULD BE EXPECTED BEHAVIOR. *JB

REAR LIFT HATCH ,THE PIECE OF BODY UNDER THE GLASS, STARTED OUT AS A SMALL CRACK. NOW HAS SPLIT AND SEPARATED ALL THE WAY DOWN. TOOK IT TO THE DEALERSHIP HOPING TO BE TREATED WITH A LITTLE FAIRNESS. WRONG..IT CAN BE FIXED, BUT AT MY EXPENSE.. DOESN'T SEEM RIGHT. IT HAPPENED ON IT'S OWN AND I'M FINDING OUT I'M NOT THE ONLY ONE IT'S HAPPENED TO. THE NUMBERS SHOULD SHOW THERE IS A PROBLEM AND SHOULD BE DEALT WITH BY THE FORD COMPANY.*JB

I HAVE A 2002 FORD EXPLORER XLS (45K MILES) THAT WAS RECALLED IN SEPTEMBER 2004 FOR THE BACK LIFTGATE. I HAD THE RECALL WORK DONE IN AUGUST IN 2005 AT A LOCAL FORD DEALERSHIP. IN JANUARY OF 2006, THE LIFTGATE SUDDENLY DEVELOPED A CRACK (3-4 INCHES IN LENGTH)RIGHT BELOW THE BACK WINDOW, JUST TO THE RIGHT OF CENTER. AFTER TAKING IT INTO THE DEALERSHIP, THEY ARE CLAIMING THAT SINCE IT IS NOT UNDER WARRANTY, I WILL BE RESPONSIBLE FOR THE COSTS OF REPAIR (ABOUT $300). THEY ARE CLAIMING THAT FORD HAS NOT ISSUED A RECALL ON THIS DEFECT BECAUSE FORD DOES NOT CONSIDER IT A "SAFETY ISSUE". I BELIEVE IT IS DEFINITELY A SAFETY ISSUE BECAUSE THE CRACK IS DIRECTLY UNDER THE REAR WINDOW AND WILL PROBABLY GROW IN SIZE THE LONGER IT GOES UNREPAIRED. A NOTICEABLE CRACK THAT SUDDENLY DEVELOPS UNDER THE BACK WINDOW WOULD SEEM TO BE AN...

IN NOVEMBER 2005, THE REAR LIFTGATE APPLIQUE OF MY 2002 FORD EXPLORER CRACKED OVERNIGHT. THE CRACK IS DIRECTLY IN LINE WITH THE REAR WINDSHIELD WIPER. THE LOCAL FORD DEALERSHIP CLAIMS THAT THEY HAVE SEEN SEVERAL FORD EXPLORERS WITH THIS SAME PROBLEM AND IT IS CAUSED BY COLD TEMPERATURES AND WINDSHIELD WASHER FLUID GETTING INTO THE PLASTIC APPLIQUE AND FORCING A CRACK. THE NIGHT THIS OCCURRED THE TEMPERATURE REACHED 10 DEGREES ABOVE ZERO. BECAUSE OF THIS CRACK, I NO LONGER CAN USE THIS PORTION OF THE LIFTGATE FOR FEAR THAT IT WILL CAUSE FURTHER DAMAGE TO MY VEHICLE. I CALLED THE FORD CUSTOMER SERVICE LINE WHERE THE REPRESENTATIVE DID AN INVESTIGATION INTO MY CLAIM AND NO WARRANTY OR RECALL WILL COVER THIS DEFECT. THE APPROXIMATE COST OF THE REPAIR IS $300.00. THIS IS AN OBVIOUS DEFECT IN THE MANUFACTURING OF THE VEHICLE AND SHOULD BE RECALLED AND REPAIRED AT FORD'S EXPENSE....

UPSIDE DOWN "Y" CRACK FOUND IN LIFTGATE/HATCH FROM BOTTOM OF REAR WINDOW TO BOTTOM OF HATCH DOOR, TO THE LEFT OF THE FORD EMBLEM. BROUGHT CAR TO DEALERSHIP WHERE I PURCHASED IT 3 YRS AGO, BUT WAS TOLD IT WASN'T COVERED - OUT OF WARRANTY. AM CONCERNED ABOUT THE STABILITY OF THE REAR WINDOW AND LIFTGATE. THIS PRODUCT DEFECT SHOULD BE RECALLED BY FORD AND REPLACED AT NO CHARGE. *JB

DT: THE CONTACT STATED THE PLASTIC ON THE HATCHBACK UNDER THE WINDOW CRACKED. THE DEALER AND MANUFACTURER OFFERED NO FREE REMEDY. NO REPAIRS HAVE BEEN MADE. *AK

CRACK BELOW REAR WINDOW. *NM

I HAVE DEVELOPED A CRACK IN THE PLASTIC APPLIQUE BENEATH THE LIFTGATE WINDOW. IT APPEARED AS A SCRATCH AND HAS MORPHED INTO A FULL BLOWN CRACK ABOUT SIX INCHES LONG. *NM

DT: THE CONTACT OWNS A 2002 FORD EXPLORER XLT. THE CONTACT HAS BEEN HAVING A PROBLEM WITH THE REAR END. THE REAR END MADE AN EXTREMELY LOUD ROARING SOUND. TOOK THE VEHICLE THE VEHICLE TO THREE DIFFERENT REPAIR SHOPS. ONE SAID IT WAS THE TIRES, AND THE OTHER TWO MAINTAINED THAT IT WAS AN EXPENSIVE REAR END PROBLEM. SHE TALKED TO OTHER PEOPLE WITH THIS SAME TYPE OF VEHICLE AND THEY ALL HAD THIS PROBLEM. ALSO, HAD A RING AND PINION REPLACED IN THE REAR END NOT LONG AFTER SHE PURCHASED THE VEHICLE. CURRENTLY, THEY TOLD HER THAT THIS WHAT WAS NEEDED TO BE REPLACED AGAIN ALONG WITH OTHER PARTS , INCLUDING THE REAR AXLE. THIS NOISE ORIGINALLY STARTED AT 55-65 MPH, AND NOW IT WAS MAKING NOISE AT 40-70 MPH. AFTER GOING OVER 70 MPH COULD NOT HEAR IT AS BADLY. ALSO, THE VEHICLE WAS LEAKING FLUID FROM THE...

I OWN A 2002 FORD EXPLORER. ON 3/20/05 I NOTICED A CRACK ON THE BACK PANEL JUST BELOW THE UPPER LIFT GATE. THE CRACK IS TO THE RIGHT OF THE FORD EMBLEM AND EXTENDS FROM THE TOP TO THE BOTTOM OF THIS PLASTIC PANEL. UPON CONTACTING MY DEALER, I WAS INFORMED BY THEIR BODY SHOP THAT THIS REPAIR WAS COVERED BY THE ORIGINAL WARRANTY. WHEN I WENT TO THE BODY SHOP AT THE DEALERSHIP I WAS TOLD THAT THE ORGINAL WARRANTY HAD EXPIRED, MY ORIGINAL WARRANTY STARTED 6/29/01. I HAVE ONLY JUST REACHED 36,128 MILES TO DATE. I HAD PURCHASED AN ESP PREMIUM CARE CONTRACT, BUT WAS TOLD THAT IT WOULD NOT COVER THE REPAIR MY VEHICLE REQUIRED EVEN THOUGH I WAS TOLD AT THE TIME I PURCHASED THE ESP THAT IT OFFERED "BUMPER TO BUMPER COVERAGE." IF I WANT THIS CRACK REPAIRED IT WILL HAVE TO BE OUT OF...

RECALL CAMPAIGN: THE LIFTGATE ON THE CONSUMER'S 2002 FORD EXPLORER WAS RECALL BUT NO PARTS WERE AVAILABLE TO REPAIR IT. *BF PRIOR TO THE LIFTGATE BEING REPAIRED IT OPENED TWICE WITHOUT USING THE LATCH RELEASE. THE PLASTIC PANEL WHICH IS A PART OF THE LIFTGATE CRACKED BUT THE DEALER REFUSED TO REPLACE IT UNDER THE RECALL. *NM

RECALL CAMPAIGN: RECALL ISSUED FOR LIFTGATE ON 2002 FORD EXPLORER. *BF PRIOR TO THE LIFTGATE BEING REPAIRED IT OPENED TWICE WITHOUT USING THE LATCH RELEASE. THE PLASTIC PANEL WHICH IS A PART OF THE LIFTGATE CRACKED BUT THE DEALER REFUSED TO REPLACE IT UNDER THE RECALL. *NM

THE BACK HATCH ON MY FORD EXPLORER HAS A CRACK IN THE PLASTIC. FORD HAS TOLD US THAT THIS IS AN ON GOING PROBLEM BUT WILL NOT FIX THE PROBLEM. MY TRUCK IS NOT THE ONLY ONE THAT I HAVE SEEN. *AK

'RECALL CAMPAIGN' ISSUED FOR 2002 FORD EXPLORER, PARTS NOT AVAILABLE. *BF (THE REAR LIFT GATE WINDOW) *SC

REAR LIFTGATE STRUCTURE BELOW THE GLASS HAS CRACKED. CRACK IS 6 INCHES LONG AND GROWING. IT SEEMS THIS IS A ISSUE THAT IS RELATED TO THE DESIGN FLAW COVERED (RECALL 04S20). THIS FLAW WILL EVENTUALLY EFFECT THE STRUCTURAL INTEGRITY OF THE REAR LIFTGATE STRUCTURE AND MAKE UNSAFE.*AK

NHTSA RECALL CAMPAIGN 04V442000; FORD ISSUED A REAR LIFTGATE RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT THERE WERE NO AVAILABLE PARTS IN ORDER TO DO RECALL REPAIRS. THIS WAS DANGEROUS BECAUSE THE LIFTGATE COULD FALL OFF.*AK

SEVERAL PROBLEMS - AT 9,000 MILES MY BRAKES WENT AND HAD TO HAVE MY ROTORS RESURFACED BY 23,000 MILES MY REAR BRAKES WERE COMPLETELY GONE AND MY FRONT BRAKES WERE NEARLY GONE. THIS COST ME OVER $1,000 TO REPAIR. AT 25-27,000 MILES MY VEHICLE WOULD NOT CHANGE GEARS PROPERLY. GOING IN REVERSE THE VEHICLE WOULD "BANG" INTO GEAR, THEN GOING FROM PARK TO ANY GEAR THIS WOULD HAPPEN. ON LEVEL GROUND AND ON HILL. THE DEALERSHIP SAID THEY GUESSED AT THE PROBLEM AND FIXED SOMETHING IN THE TRANSMISSION. AT 32,000 MILES THE PIECE OF PLASTIC UNDER THE LIFTGATE WINDOW COMPLETELY CRACKED. SINCE UNDER WARRANTY THE DEALERSHIP IS FIXING THIS. THERE HAS BEEN A "WHINING" NOISE WHILE USING THE GAS PEDAL FOR SOME TIME THAT THE DEALERSHIP CAN NOT RECREATE.... I EXPECT THAT TO GO WRONG AS SOON AS MY WARRANTY EXPIRES. I THINK YOU ONLY GET 36,000 MILE WARRANTY BECAUSE...

NHTSA CAMPAIGN 04V442000; FORD ISSUED A REAR LIFTGATE GLASS RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THE DEALER DOES NOT HAVE THE AVAILABLE PARTS IN ORDER TO REPAIR.

PANEL DIRECTLY BELOW REAR WINDSHIELD CRACKED FROM TOP TO BOTTOM. FORD DELORSHIPS AND THE FORD MOTOR CORPORATION REFUSE TO REPAIR IT. I WAS TOLD BY THE DELORSHIP AND FORD THAT THIS WAS HAPPENING TO HUNDREDS 2002 EXPLORERS NATIONWIDE. SOME HOW, THEY STILL BELIEVE ITS NOT NECESSARY TO RECALL. THEY HAVE, HOWEVER, ISSUED A TECHINICAL SERVICE BULLETIN TO DELORSHIPS NATIONWIDE WITH INTRUCTIONS ON EXACTLY HOW TO FIX IT.*AK

ORIGINALLY INFORMED FORD DEALER OF LOUD SHUDDER IN VEHICLE UPON STARTING WHEN COLD AT ABOUT 11,000 MILES AND WAS TOLD THAT IS "NORMAL" FOR THIS TRANSMISSION AND THEY DO NOT KNOW WHAT CAUSES IT--"KEEP ON DRIVING IT." TRANSMISSION OVER-DRIVE LIGHT BEGAN TO FLICKER AT ABOUT 69,400 MILES. FORD SERVICE DEPARTMENT LOOKED INTO THE PROBLEM AND HAD THE VEHICLE FOR REPAIR FOR OVER THREE WEEKS. REPORTED BROKEN SEAL IN TRANS AND WORN TORQUE CONVERTER. TROUBLE "LOCKING OUT" AFTER REPAIR SO THEY REPLACED THE WARPED VALVE BODY.

CONSUMER RECEIVED A RECALL NOTICE. HOWEVER, CONSUMER WAS STILL WAITING FOR PARTS, AND RECALL REPAIRS HAD NOT BEEN PERFORMED. *AK

CONSUMER HAS RECEIVED RECALL LETTER/RECALL NUMBER 04V442000. HOWEVER, THE CONSUMER HAS BEEN WAITING FOR ALMOST 4 MONTHS NOW. THE PROBLEM STILL EXIST. CONSUMER WAS TOLD THERE ARE NO PARTS. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM

THE CONSUMER RECEIVED A RECALL NOTICE(04V442000) REAR LIFTGATE GLASS NO PARTS AVAILABLE. NOTICE WAS RECEIVED ON NOV. 2004 HOWEVER STILL NO PARTS AVAILABL TO REPAIR LIFTGATE. *TT

1. NO EVENT LEADING TO FAILURE. 2. REAR HATCH APPLIQUE PANEL IS DAMAGED AND CRACKED. 3. NOTHING. I HAD TO PAY FOR THE REPAIR SINCE THE VEHICLE HAS 45K MILES. 9000 MILES BEYOND THE WARRANTY. *JB

RECALL CAMPAIGN: NO PARTS AVAILABLE FOR RECALL#04S20 REAR LIFTGATE. FREEWAY FORD 281-588-5000. PLEASE PROVIDE MORE INFORMATION. *NM