2002 FORD EXPLORER Air Bags Problems
96 NHTSA complaints on file
Air Bags Issues in the 2002 FORD EXPLORER
96 air bags complaints have been filed with NHTSA for the 2002 FORD EXPLORER. Of these, 33 involved a crash, 3 involved a fire, and 36 resulted in injury.
96
Complaints
33
Crashes
3
Fires
36
Injuries
2
Deaths
All Air Bags Complaints
The contact owns a 2002 Ford Explorer. The contact stated that while her fiancé was driving 45 MPH, the driver’s side and passenger’s side air bags inadvertently deployed without an impact or a crash, causing the contact’s fiancé to swerve and drive down into a ditch. No warning lights were illuminated. The front bumper, windshield, and passenger’s side taillight were cracked. No injuries were sustained. A Police report was not filed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 118,583.
The light form air bad juts got on when I was driving
I WAS ON MOTION WHEN THE AIR BAG LIGHT TURN ON BUT I WENT TO CHECK AND THEY SAY I HAVE TO TAKE TO THE DEALER TO REPAIR
I WAS DRIVING ON A CITY STREET AND GOT INTO A ACCIDENT. TOTALED MY VEHICLE AND MY AIR BAGS DID NOT DEPLOY
TL* THE CONTACT COMPLAINED ABOUT A FATAL CRASH WHICH INVOLVED A 2002 FORD EXPLORER AND STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE VICTIM'S VEHICLE WAS FOUND THREE HOURS AFTER THE CRASH AND THE VEHICLE HAD FLIPPED UPSIDE DOWN. THE VICTIM WAS FOUND, WEARING THE SEATBELT BUT NO AIR BAGS HAD DEPLOYED. A POLICE REPORT WAS FILED (CASE NUMBER: 19-11405). THE CONTACT STATED THAT THE CITY OBSERVED A CURFEW WHEREBY THE CORONER'S REPORT STATED THAT 'DEATH WAS CAUSED BY A MULTIPLE BLUNT FORCE INJURY TO THE HEAD". THE STREET LIGHTS WERE TURNED OFF FROM 12 MIDNIGHT TO 5 AM. THE CONTACT STATED THAT THE CRASH MIGHT HAVE OCCURRED AT ABOUT 3AM. THE VEHICLE WAS TOTALED AND WAS TOWED TO THE APD (ANCHORAGE POLICE DEPARTMENT) IMPOUND. THE FAILURE MILEAGE WAS NOT PROVIDED.
ON JANUARY 21, 2019 I WAS HIT HEAD-ON BY A DRIVER WHO FELL ASLEEP AT THE WHEEL. TOTALLED MY 2002 FORD EXPLORER! MY AIRBAGS DID NOT DEPLOY DURING THE ACCIDENT! I WAS GOING APPROXIMATELY 35 MPH AND THE OTHER DRIVER WAS DRIVING APPROXIMATELY 40 MPH ON A CITY STREET.
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 24 MPH, A VEHICLE ON THE OPPOSITE SIDE OF THE ROAD CRASHED INTO THE DRIVER'S DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED LOWER AND UPPER BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE FIRE DEPARTMENT ARRIVED AND HAD TO PRY THE DRIVER'S DOOR OFF THE VEHICLE AFTER THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT IT WAS NOT DETERMINED WHETHER THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 176,000.
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE CRASHED INTO A MEDIAN, SPUN AROUND, AND LANDED IN A RAVINE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO GARNERS TOWING IN MIAMI, OK. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.
"TAKATA RECALL" I ONLY WANT TO KNOW WHETHER A RECALL WAS ISSUED.
THE ABS DASH LIGHT COMES ON WHEN YOU START THE VEHICLE AND STAYS ON . THE AIRBAG LIGHT BLINKS 33 THEN STAYS ON. THERE WAS A SHORT IN THE TRAILER BRAKE AND ALARM WHICH CAUSED THE ENTIRE CAR TO SHUT DOWN WOULD NOT START UNTIL BATTERY CABLES WERE REMOVED FOR A FEW MINUTES THEN VEHICAL STARTED BUT EVERY TIME YOU CLOSE A DOOR OR ANY VIBRATION THE ALARM GOES OFF.
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 40 MPH, BOTH DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT IMPACT. AS A RESULT, THE VEHICLE FAILED TO START. THE DRIVER SUSTAINED LEFT ARM INJURIES AND THE PASSENGER SUSTAINED NECK INJURIES BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS PUSHED BY ANOTHER VEHICLE TO THE CONTACTS RESIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
ON MAY 31ST 2016,I WAS INVOLVE IN AN AUTOMOBILE ACCIDENT AND AT WHICH TIME MY AIRBAG DID NOT DEPLOY..AFTER FURTHER EVALUATION IT WAS DETERMINE THAT MY CLOCK SPRING WAS BAD..MY INSURANCE ESTIMATOR/OR ADJUSTER STATED THAT THE CAUSE OF THE MALFUNCTION WAS NOT A RESULT FROM THE ACCIDENT..THEN I WAS TOLD TO CONTACT THE NHTSA TO SEE IF MY VEHICLE WAS UNDER A RECALL FOR THIS INCIDENT ....MY VEHICLE WAS IN MOTION ON A HIGHWAY.
DRIVERS SIDE CURTAIN AIR BAG INADVERTENTLY DEPLOYED WHILE VEHICLE WAS IN PARK AFTER THE DRIVER HAD EXITED THE VEHICLE. THE AIRBAG DEPLOYED AND STUCK A CHILD WHICH WAS SEATED IN THE REAR SEAT BEHIND THE DRIVER.
ON MAY 6, 2016 I WAS DRIVING ON INTERSTATE 5 BETWEEN 55-60 MPH IN THE MIDDLE LANE OF HEAVY TRAFFIC WHEN SUDDENLY THERE WAS AN EXPLOSION INSIDE MY CAR. THE RIGHT/LEFT SIDE AIRBAGS DEPLOYED WITHOUT ANY WARNING. I WAS ABLE TO GET TO THE SHOULDER AND CALL AAA. I WAS TOWED TO THE LANDMARK FORD SERVICE CENTER.
BOTH SIDE AIR BAGS DEPLOYED DRIVING ON INTERSTATE AT 55 MPH WITH NO APPARENT CAUSE. THE CAR WAS NOT INVOLVED IN AN ACCIDENT AND THERE WAS NO OTHER DAMAGE TO THE VEHICLE.THE FRONT AIR BAGS DID NOT DEPLOY. I WAS ABLE TO GET TO THE SHOULDER OF THE FREEWAY AND CALLED ROADSIDE ASSISTANCE TO HAVE THE CARE TOWED. THE EXPLOSION WAS QUITE TRAUMATIC AND IT TOOK ME SEVERAL SECONDS TO REALIZE JUST WHAT HAD HAPPENED.
TWO WEEKS AGO FOR NO REASON MY AIR BAGS DEPLOYED WHILE I WAS DRIVING. I CONTACTED FORD AND COULDN'T GET ANY HELP FROM THEM AT ALL. I WAS LEAVING WORK IN VIRGINIA.
AIR BAG WIRING HARNESS TO SHORT : EVERY TIME YOU MOVE THE SEAT THE AIR BAG LIGHT WOULD COME ON $683.00 REPAIR SERVICE TECHNICAL SERVICE BULLETIN FROM FORD NO COMPENSATION FOR REPAIRS MILES 22,000. FRONT WHEEL BEARING FAILURE LEFT AND RIGHT 60,000 MILES. REAR SPRING FAILURE 75000 MILES FRONT SPRING FAILURE 75000 MILES. FUEL TANK REGISTERS 1/4 TANK WHEN TANK IS EMPTY 45000 MILES TRANSMISSION CELLINOID FAILURE 28000 MILES AND 800000 MILES HEATER CONTROL MODULE 70000 MILES. INTAKE LEAK 80000 MILES. REAR WHEEL BEARING AND AXLE SEALS 100,000 MILES. OTHER THAN THAT GREAT CAR. IF FORD CARED ABOUT ITS CUSTOMER IT WOULD HAVE FIXED THE TRANSMISSION PROBLEMS THEY HAD SIX FLAWS FROM DAY ONE OF PRODUCTION FROM 1990 ---- WHY FORD IF YOU HAD A REAL TRANSMISSION IT WOULD MAKE UP FOR ALL THE OTHER FAILURE BUILT INTO THIS CAR. YOU MAKE GREAT REAL TRUCKS LIKE THE F150 OTHER THAN...
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE PULLING INTO A PARKING SPACE AT A VERY LOW RATE OF SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION, SURGED FORWARD, AND CRASHED INTO A BUILDING. DURING THE CRASH, THE FRONT END OF THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE; HOWEVER, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUFFERED INJURIES TO THE LEFT ARM AND HIP, HEAD, AND NECK. MEDICAL ATTENTION WAS RECEIVED AND A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 47,000.
I FINANCED THIS VEHICLE THRU 123 AUTO IN HOMOSASSA FL CITRUS COUNTY AND IT HAS A AIRBAG THAT IS NO GOOD AND NO HORN AND THE TRANSMISSION WAS BAD THE DAY I BOUGHT IT AND THEY WILL NOT FIX SO I AM CURRENTLY PAYING TO GET IT FIXED I WAS TOLD TO MAKE A COMPLAINT WITH THIS OFFICE TO SEE IF YOU CAN HELP ME GET SOMETHING DONE BECAUSE IT IS NOT RIGHT
THE AIR BAG LIGHT CAME ON BLINKING FOR NO REASON AND WANT GO OFF! HELP PLEASE
AROUND 1015AM ON SATURDAY JULY 25, 2015, I WAS IN THE PROCESS OF ATTACHING MY BOAT TRAILER TO THE HITCH. AFTER OPENING MY DRIVERS DOOR SEVERAL TIMES, CHECKING ON THE HITCH POSITION, I PUT MY VEHICLE IN PARK, GOT OUT, SHUT THE DOOR, AND THEN HEARD A LOUD SOUND THAT SOUNDED LIKE A GUNSHOT. I TURNED AROUND AND SAW THAT MY DRIVERS SIDE CURTAIN AIRBAGS HAD DEPLOYED FOR NO REASON AT ALL. THE LEFT REAR SEAT AIRBAG ALSO DEPLOYED. THE VEHICLE WAS NOT MOVING AND DID NOT SUFFER ANY SIDE IMPACT WHATSOEVER. I BELIEVE THIS IS A SAFETY DEFECT DUE TO THE HAZARDOUS CONDITION THAT IT COULD CREATE IF A DRIVER IS DRIVING AND IT INFLATES FOR NO REASON AT ALL. THIS COULD POTENTIALLY CAUSE THE DRIVER TO HIT ANOTHER VEHICLE OR GO OFF THE ROAD AND POTENTIALLY KILL SOMEONE. I KNOW OF TWO OTHER CASES FILES ON CARCOMPLAINTS.COM OF...
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING LESS THAN 5 MPH, THE VEHICLE'S THROTTLE BECAME STUCK WITHOUT WARNING WHICH CAUSED THE VEHICLE TO ACCELERATE TO A SPEED ABOVE 40 MPH. THE VEHICLE CRASHED THRU A FENCE AND INTO THE REAR OF A MOTOR HOME CAUSING THE FRONT DRIVER'S SIDE TIRE TO FRACTURE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL). THE CONTACT SUSTAINED WHIPLASH, NECK AND BACK PAINS FROM THE FAILURE. A POLICE INCIDENT REPORT WAS FILED AND THE VEHICLE WAS TO BE TOWED TO A YARD UNTIL IT WOULD BE ABLE TO GET INSPECTED AND DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 194,000.
WHILE DRIVING ON PAVED HIGHWAY(CLEAR, DRY DAY) A HISSING SOUND WAS COMING FROM THE STEERING COLUMN. AFTER MAKING A LEFT TURN ONTO ANOTHER PAVED HIGHWAY, THE HISSING NOISE INCREASED, THEN WAS FOLLOWED IMMEDIATELY BY THE SPONTANEOUS DEPLOYMENT OF THE DRIVER'S SIDE AIR BAG, PRIOR TO ANY IMPACT. THE OBSTRUCTION OF THE DEPLOYED AIRBAG CREATED A COMPROMISED OR VISIONARY IMPAIRMENT FROM MY WINDSHIELD'S FIELD OF VIEW, CAUSING ME TO HAVE IMPACT WITH ANOTHER VEHICLE. AFTER IMPACT OF FIRST VEHICLE, THE PASSENGER SIDE AIRBAG DEPLOYED., THEN THERE WAS A SECONDARY IMPACT WITH ANOTHER VEHICLE. IN ADDITION TO THE AIRBAG BRAKING MY NOSE, TWO PIECES OF SHRAPNEL WERE EJECTED FROM THE INSIDE OF THE DEPLOYED AIRBAG, ONE HITTING ME IN THE LEFT SIDE MID CHEST/ABDOMEN, THE OTHER TO THE DISTAL PORTION OF MY LEFT FOREARM. THE PROJECTED SHRAPNEL TORE THROUGH A DOWN COAT, SWEATER AND TWO SHIRTS CAUSING INJURY AND 2ND DEGREE BURNS...
REAR ENDED SEMI THAT SUDDENLY STOPPED IN FRONT OF ME. DRIVER'S AIR BAG DID NOT DEPLOY BUT PASSENGER AIR BAG DID . NO PASSENGER IN CAR. BASICALLY DRIVER AIR BAG DID NOT DEPLOY WHEN IT SHOULD. FORD SHOULD PAY! IS THERE ANY CLASS ACTION LAW SUIT FOR THIS? FIRST ACCIDENT WITH THE VEHICLE. OWNED SINCE 2003! *TR
TL* THE CONTACT OWNED A 2002 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN MINOR INJURIES AND THE FRONT PASSENGER SUSTAINED CHEST AND EYES INJURIES. NEITHER SET OF INJURIES REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE. UPDATED 6/11/15*CN UPDATED 9/26/2017*CN
THERE WAS NO MALFUNCTION. I HAVE A FORD EXPLORER 2002. I WANT TO KNOW IF THE FRONT DRIVERS SIDE AND FRONT PASSENGER SIDE AIRBAGS WILL WORK PROPERLY. I HAVE SEARCHED THIS DATABASE BUT CANNOT FIND ANYTHING THAT IS APPLICABLE. WE (WIFE AND MYSELF) HAVE ONLY THIS VEHICLE AND W WE WANT TO KNOW IF IT IS SAFE TO DRIVE. PLEASE HELP. *TR
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE ACCELERATED INDEPENDENTLY. ADDITIONALLY, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND AND THE STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO TREES THEN WENT FORWARD INDEPENDENTLY CRASHING INTO SHRUBS, A FENCE, AND A BUILDING. IN ADDITION, THE AIR BAGS FAILED TO DEPLOY AND SMOKE STARTED TO EMIT FROM THE FRONT OF THE VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISE AND NECK AND HEAD INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
I WAS IN A ACCIDENT ON AUGUST 21, 2014. TWO OR MORE DEER'S RAN OUT IN FRONT OF MY 2002 FORD EXPLORER AND I RAN OFF THE ROAD HITTING A POLE. IT CRUSHED THE WHOLE FRONT END AND MY AIRBAG NEVER DEPLOYED. MY TRUCK IS A TOTAL LOSS AND I DID HAVE ON MY SEAT BELT BUT THE AIRBAG SHOULD OF DEPLOYED. *TR
I HAVE A 2002 FORD EXPLORER AND IT HAS NOT BEEN WRECKED AND I HAD THE LIGHT THAT COME ON IN MY DASH AND THEY SAID THAT MY SEAT BELT PRETENTIONER WAS GONE IN MY SEAT BELT. *TR
FIRST OF ALL THE TRANSMISSION IS STARTING TO SLIP. WHEN ACCELERATING THE CAR TRANSMISSION SLIPS WHEN SHIFTING INTO THIRD GEAR. TOOK TO DEALER AND THEY SAID THEY NEED TO REPAIR THE TRANSMISSION. THE SECOND PROBLEM IS THAT THE AIRBAG LIGHT CAME ON. I HAVE NOT BEEN IN A ACCIDENT OR ANYTHING. IT JUST CAME ON. I READ ONLINE THAT IF THE LIGHT IS ON AND I AM IN AN ACCIDENT THE AIRBAGS WONT DEPLOY. THIS SEEMS REALLY DANGEROUS AND SHOULD BE COVER UNDER WARRANTY. *TR
WHILE DRIVING IN EVE. I SWITCH LANES AND CAME ONTO AN ICY PART OF ROAD DO TO BROKEN LEAKING HYDRANT HIT CHUCK HOLE IN THE ROAD AND LOST CONTROL OF MY TRUCK AND HIT POLE AND HYDRANT AND THE COMPLETE FRONT END WAS CRUSHED AND NO AIR BAGS DEPLOYED AT ALL. I HURT MY CHEST BACK AND KNEE'S AND HAVE HEADACHES. *TR
I WAS TRAVELING IN STOP AND GO TRAFFIC. AS SOON AS SPACE OPENED BETWEEN ME AND THE VEHICLE IN FRONT OF ME, I ACCELERATED. WHILE GAINING SPEED I LOOKED IN MY RIGHT REAR VIEW MIRROR TO SEE IF I COULD CHANGE LANES. WHILE LOOKING IN MY MIRROR THE VEHICLE IN FRONT OF ME STOPPED. I HIT THE BACK OF HIS VEHICLE WITH THE FRONT OF MINE. THE PROBLEM I HAVE IS THAT MY AIRBAG(S) FIRED BUT DID NO DEPLOY. YOU COULD CLEARLY SMELL THAT THEY FIRED AND MY AIRBAG LIGHT IS NOW ON. MY SEAT BELT DID NOT CINCH UP AND RESTRAIN ME EITHER. THIS CAR HAD BEEN WELL MAINTAINED AND WAS NEVER IN AN ACCIDENT BEFORE THIS ONE. AS I SEE IT, IT WAS A TOTAL FAILURE OF THE SRS. *TR
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER'S SIDE, CAUSING THE VEHICLE TO SPIN AND THEN CRASH INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE REAR DRIVER'S SIDE PASSENGER SUSTAINED WHIP LASH AND MINOR BRUISING. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200,000.
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 4 MPH, THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT THE VEHICLE BEING INVOLVED IN A CRASH. A POLICE REPORT WAS FILED OF THE INCIDENT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 76,000.
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT AFTER SHIFTING INTO REVERSE, THERE WAS AN EXPLOSION UNDER THE HOOD. THE AIR BAGS DEPLOYED AND THE ENGINE CAUGHT FIRE. THE FIRE DEPARTMENT WAS PRESENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE GEARS SLIPPING WHERE THE TRANSMISSION WAS REBUILT BUT THE FAILURE WAS NOT CORRECTED. THE CONTACT AND TWO PASSENGERS SUFFERED INJURIES BUT THEY WERE UNKNOWN. THE VEHICLE FAILURE AND CURRENT MILEAGE WAS 291,000.
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE WAS FORCED OFF THE ROAD BY ANOTHER VEHICLE, CAUSING THE DRIVER TO LOSE CONTROL AND THE VEHICLE TO ROLL OVER SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS A PASSENGER IN THE VEHICLE AND SUSTAINED INJURIES TO THE HEAD, ANKLE AND RIBS. IN ADDITION, THE CONTACT SUSTAINED SEVERAL LACERATIONS AND BRUISES. THE DRIVER OF THE VEHICLE WAS KILLED AND THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED BY A MECHANIC OR AN AUTHORIZED DEALER FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 38,089.
WHILE DRIVING DOWN THE ROAD MY AIRBAG LIGHT COMES ON. ON OCCASION I AM JUST THANKFUL THAT MY AIR BAG HAS NOT GONE OFF YET. ALSO WHILE DRIVING MY DOOR AJAR LIGHT & DOME LIGHTS COME ON. *TR
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE INADVERTENTLY STEPPED ON THE ACCELERATOR PEDAL AND CRASHED INTO A POLE. THE CONTACT SUFFERED A BRUISED CHEST, RIBS ARMPIT AND WRISTS. HE ALSO SUSTAINED INJURIES TO THE KNEE AND NECK. THE VEHICLE WAS DESTROYED. ALL OF THE AIR BAGS IN THE VEHICLE FAILED TO DEPLOY. THE FAILURE AND CURRENT MILEAGE WAS 250,100.
TL* THE CONTACT OWNS 2002 FORD EXPLORER. THE CONTACT WAS ATTEMPTING TO PARK AND HAPHAZARDLY DEPRESSED THE ACCELERATOR PEDAL AS OPPOSED TO THE BRAKE PEDAL. THE VEHICLE ACCELERATED RAPIDLY, CAUSING THE CONTACT TO CRASH INTO A BUILDING. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT SUSTAINED INJURIES AS A RESULT. A POLICE REPORT WAS NOT AVAILABLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT INSPECTED FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 56,705.
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THE PASSENGER ATTEMPTED TO SECURE THEIR SEATBELT WHEN THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED ERRONEOUSLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS TOLD THAT THE AIR BAGS WERE NO LONGER COVERED UNDER WARRANTY AND PROVIDED NO ASSISTANCE.THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 00V179000(AIR BAGS:SIDE WINDOW) BUT WAS ADVISED BY THE MANUFACTURER THAT THE RECALL WAS IRRELEVANT TO THE 2002 MODEL YEAR EXPLORER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 144,000.
FORD HAS INFORMED DEALERS THAT THERE IS A PROBLEMS WITH THE AIR BAGS ON 2002 FORD EXPLORERS. IF YOU MOVE THE SEAT TOO MUCH IT DISCONNECTS WITH THE AIR BAG. ALL FORD DEALERS ARE AWARE OF THE PROBLEM, BUT FORD IS NOT WILLING TO ISSUE RECALL. SERIOUS SAFETY ISSUE THAT SHOULD REQUIRE ACTION. IT WOULD BE A SIMPLE FIX OF THE PRETENSIONER LOCATED UNDER THE SEATS. *TR
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STARTED THE IGNITION AND THE AIR BAG WARNING INDICATOR CONTINUOUSLY ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE DEALER MADE FOUR ATTEMPTS TO DUPLICATE THE FAILURE BY REPLACING THE DRIVER AND PASSENGER SIDE SEAT BELT PRETENSIONERS HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 165,000 AND THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE. UPDATED 01/10/12*LJ
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT AFTER LOOSING CONTROL OF THE VEHICLE AND CRASHING INTO A POLE, NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED MINOR CONTUSIONS. THE PASSENGER SUFFERED A BROKEN ARM. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 135,000.
I BOUGHT MY 2002 FORD EXPLORER IN 2005. AT ABOUT 85000 MILES I NOTICED THE TRANSMISSION STARTED TO SLIP AND OFTEN JERKS REAL HARD WHEN SHIFTING INTO 3RD. I HAD THE TRANSMISSION FLUID CHANGED BY AN AUTHORIZED FORD DEALER IN MY AREA AND THEY TOLD ME THERE ARE NO METAL SHAVINGS IN THE FLUID, HOWEVER, THEY DID TELL ME THAT THE 2002 FORDS ARE WELL KNOWS FOR HAVING TRANSMISSION PROBLEMS AND THEY SEE IT ALL THE TIME IN THIS MAKE MODEL AND YEAR. I CALLED FORD AND THEY TOLD ME THERE ARE NO RECALLS ON THE TRANSMISSION, HOWEVER, READING ALL THE PROBLEMS ON THE INTERNET ABOUT OWNERS WHO HAVE COMPLAINED, I FEEL THERE SHOULD BE A RECALL ON THIS BECAUSE IT IS A SAFETY ISSUE! *TR
AIR BAG WARNING LIGHT CAME ON,PULLED PLUG APART UNDER DRIVERS ,SEAT SPRAYED CLEANER ON IT PUT IT BACK TOGETHER, TOOK CARE OF THAT PROBLEM. GEAR SHIFT LEVER SHEARED OFF. FORD SAYS YOU NEED TO REPLACE STEERING COLUMN. WENT ONLINE FOUND A MAN IN SWEDEN THAT MADE A REPLACEMENT PART,ORDERED IT ,PUT IT ON ,WORKS GREAT. (WHY COULDN'T FORD SUPPLY ONE?) THE TRANSMISSION IS STARTING TO ACT UP, YOU SHIFT IN TO DRIVE IT HESITATES AND LEAPS FORWARD, QUITE HARD, SAME IN REVERSE. FORD SHOULD RECALL THIS BEFORE SOMEONE GETS HURT.
I AM SO DISGUSTED AFTER READING ALL THE SAME PROBLEMS WITH THE 2002 FORD EXPLORER. I TOO HAVE THE AIRBAG PROBLEM, THEY TOLD ME IT WAS THE AIRBAG PRETENTIONER AND IT IS $650.00, NOW MY AIR BAG WILL NOT DEPLOY IF I GET INTO AN ACCIDENT. I HAVE THE EXTENDED DELUXE WARRANTY THAT WONT COVER IT. I ALSO HAVE A PROBLEM WITH THE REAR TEMP AND MODE ACTUATORS THAT FAILED AND BINDING AGAIN NOT COVERED UNDER WARRANTY THAT IS $510.00 TO REPAIR. I TRULY THINK FORD SHOULD RECALL THESE SAME PROBLEMS. *TR
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 25 MPH, THE AIR BAG INDICATOR LIGHT ILLUMINATED. THE CONTACT HAD THE PRETENSION SET AND CLOCK SPRING REPLACED SEVEN TIMES BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS APPROXIMATELY 172,000.
LONG LIST OF REPAIRS MADE THIS SUMMER INCLUDING COMPUTER, AIRBAG SENSORS, A/C WHOLE SYSTEM, MAIN WINDOW CONTROLS AND NOW MY TRANSMISSION. *TR
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT CALLED A LOCAL DEALERSHIP AND WAS ADVISED TO TAKE THE VEHICLE IN FOR A DIAGNOSTIC TEST AT HIS EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 121,000.
Other 2002 FORD EXPLORER Problem Areas
Power Trainautomatic Transmission
887 complaints
Power Train
286 complaints
Suspensionrear
192 complaints
Structurebodyhatchbackliftgatehinge And Attachments
166 complaints
Power Traindrivelinedifferential Unit
160 complaints
Electrical System
115 complaints
Suspension
115 complaints
Structurebodyhatchbackliftgate
112 complaints
Steering
110 complaints
Structurebody
110 complaints
Vehicle Speed Control
103 complaints
Wheels
58 complaints
Engine And Engine Cooling
56 complaints
Suspensionfrontwheel Bearing
56 complaints
Engine And Engine Coolingengine
50 complaints
Engine
49 complaints
Power Trainautomatic Transmissionlever And Linkagecolumn Shift
44 complaints
Unknown Or Other
42 complaints
Equipment
39 complaints
Power Trainaxle Assembly
38 complaints
Structure
38 complaints
Suspensionrearspringscoil Springs
38 complaints
Visibilityglass Siderear
38 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
37 complaints
Air Bagsfrontal
34 complaints
Power Traindriveline
31 complaints
Visibilitypower Window Devices And Controls
31 complaints
Tires
29 complaints
Power Traintransfer Case 4 Wheel Drive
28 complaints
Fuel System Gasoline
27 complaints
Steeringcolumn
25 complaints
Vehicle Speed Controlaccelerator Pedal
25 complaints
Engine And Engine Coolingenginegasoline
24 complaints
Visibility
23 complaints
Power Trainaxle Assemblyaxle Shaftseal
22 complaints
Structurebodytailgate
22 complaints
Seat Belts
21 complaints
Latcheslockslinkages
19 complaints
Air Bagsfrontalsensorcontrol Module
18 complaints
Fuelpropulsion System
18 complaints
Seats
18 complaints
Vehicle Speed Controlcruise Control
17 complaints
Parking Brake
16 complaints
Power Trainaxle Hubs
15 complaints
Service Brakes
15 complaints
Service Brakes Hydraulic
15 complaints
Suspensionrearsprings
15 complaints
Power Trainautomatic Transmissiontorque Converter
14 complaints
Structurebodydoor
14 complaints
Suspensionfront
14 complaints
Air Bagssidewindow
13 complaints
Power Trainautomatic Transmissiongear Position Indication Prndl
13 complaints
Power Trainmanual Transmission
13 complaints
Equipmentapplianceair Conditioner
12 complaints
Latcheslockslinkagesdoorslatch
12 complaints
Latcheslockslinkageshatchbackliftgatelock
12 complaints
Structurebodyhatchbackliftgatesupport Devicestrut
12 complaints
Service Brakes Hydraulicfoundation Componentsdiscrotor
11 complaints
Engine And Engine Coolingexhaust System
10 complaints
Suspensionfronthub
10 complaints
Visibilityrear Window Wiperwasher
10 complaints
Wheelslugsnutsboltsstuds
10 complaints
Exterior Lighting
9 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
9 complaints
Visibilitywiper
9 complaints
Power Traindrivelinedriveshaft
8 complaints
Vehicle Speed Controlcables
8 complaints
Electrical Systemwiringinteriorunder Dash
7 complaints
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
7 complaints
Fuel System Otherstoragefuel Gauge System
7 complaints
Interior Lighting
7 complaints
Steeringrack And Pinion
7 complaints
Suspensionrearaxlespindle
7 complaints
Engine And Engine Coolingcooling System
6 complaints
Latcheslockslinkagestailgatelatch
6 complaints
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
6 complaints
Structurebodytailgatehinge And Attachments
6 complaints
Wheelshub
6 complaints
Electrical Systemignitionswitch
5 complaints
Electrical Systemwiring
5 complaints
Exterior Lightingbrake Lightsswitch
5 complaints
Fuel System Gasolinedeliveryfuel Pump
5 complaints
Fuel System Other
5 complaints
Power Trainaxle Assemblyaxle Shaft
5 complaints
Seat Beltsfront
5 complaints
Seatsfront Assemblyrecliner
5 complaints
Service Brakes Hydraulicfoundation Components
5 complaints
Structureframe And Members
5 complaints
Visibilitydefrosterdefoggerhvac System
5 complaints
Visibilitysunmoon Roof Assembly
5 complaints
Electrical Systemwiringfuses And Circuit Breakers
4 complaints
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
4 complaints
Power Trainclutch Assembly
4 complaints
Seat Beltsfrontretractor
4 complaints
Service Brakes Airantilockabs Warning Light
4 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
4 complaints
Service Brakes Hydraulicfoundation Componentsdiscpads
4 complaints
Steeringhydraulic Power Assist System
4 complaints
Suspensionrearaxlenon Powered Axle Assembly
4 complaints
Tiressidewall
4 complaints
Visibilitywindshield
4 complaints
Electronic Stability Control Esc
3 complaints
Engine And Engine Coolingexhaust Systememission Control
3 complaints
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
3 complaints
Equipment Adaptivemobility
3 complaints
Equipmentmechanicalcarrierrack
3 complaints
Fuel System Gasolinestorage
3 complaints
Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap
3 complaints
Seatsfront Assemblyhead Restraint
3 complaints
Service Brakes Electric
3 complaints
Steering Steering Wheelhandle Bar
3 complaints
Steeringgear Box Other Than Rack And Pinion
3 complaints
Structurebodydoorhinge And Attachments
3 complaints
Tirestemporaryemergency Spare Tire
3 complaints
Vehicle Speed Controllinkages
3 complaints
Visibilityrearview Mirrorsdevicesexterior
3 complaints
Electrical System Instrument Clusterpanel
2 complaints
Electrical System12v24v48v Battery
2 complaints
Electrical Systemignition
2 complaints
Electrical Systemignitionanti Theftcontrol Module
2 complaints
Electrical Systemignitionmodule
2 complaints
Engine And Engine Coolingenginegasolinebelts And Associated Pulleys
2 complaints
Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve
2 complaints
Equipmentelectricalradiotape Deckcd Etc
2 complaints
Equipmentrecreational Vehicletrailer
2 complaints
Exterior Lightingheadlights
2 complaints
Power Trainautomatic Transmissionparkneutral Start Interlock Switch
2 complaints
Power Traindrivelinecenter Support Bearing
2 complaints
Power Traindrivelineconstant Velocity Joint
2 complaints
Power Trainmanual Transmissionfloor Shift Assembly
2 complaints
Seat Beltsfrontbuckle Assembly
2 complaints
Seatsmidrear Assembly
2 complaints
Service Brakes Airantilock
2 complaints
Service Brakes Hydraulicfoundation Componentsdisccaliper
2 complaints
Service Brakes Hydraulicfoundation Componentsmaster Cylinder
2 complaints
Service Brakes Hydraulicpedals And Linkages
2 complaints
Steeringgear Boxshaft Sector
2 complaints
Steeringlinkagestie Rod Assembly
2 complaints
Suspensionfrontcontrol Armupper Ball Joint
2 complaints
Suspensionfrontstabilizer Bar
2 complaints
Suspensionrearshock Absorber
2 complaints
Tirestreadbelt
2 complaints
Visibilityrear Window Wiperwashermotor
2 complaints
Visibilitywindshield Wiperwasher
2 complaints
Visibilitywindshield Wiperwashermotor
2 complaints
Wheelsmulti Piece
2 complaints
Air Bagsfrontaldriver Sideinflator Module
1 complaint
Air Bagson Off Switch Assembly
1 complaint
Back Over Preventionwarningsexternalpedestrian Alert
1 complaint
Electrical Systemalternatorgeneratorregulator
1 complaint
Electrical Systemhorn
1 complaint
Electrical Systemstarter Assemblysolenoid
1 complaint
Electrical Systemwiring Rear Compartmenttrunk
1 complaint
Electrical Systemwiringfront Underhood
1 complaint
Engine And Engine Coolingcooling Systemfan
1 complaint
Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv
1 complaint
Equipmentelectricalnavigational Systemglobal Positioning System
1 complaint
Exterior Lightingbrake Lights
1 complaint
Exterior Lightingheadlightsswitch
1 complaint
Exterior Lightingtail Lights
1 complaint
Fuel System Gasolinedelivery
1 complaint
Fuel System Gasolinestoragetank Assembly
1 complaint
Latcheslockslinkageshoodlatch
1 complaint
Parking Brakeconventionalmechanicallinkage And Cable
1 complaint
Power Trainautomatic Transmissioncooling Unit And Lines
1 complaint
Power Trainaxle Assemblybanjo Housing
1 complaint
Seat Belts Rearotherbuckle Assembly
1 complaint
Seat Beltsfrontanchorage
1 complaint
Seat Beltsrearother
1 complaint
Seatsfront Assemblypower Adjust
1 complaint
Seatsfront Assemblyseat Heatercooler
1 complaint
Service Brakes Airantilockcontrol Unitmodule
1 complaint
Service Brakes Airdiscpads
1 complaint
Service Brakes Hydraulicfoundation Componentsdifferential Proportional Valve
1 complaint
Service Brakes Hydraulicfoundation Componentsdrum
1 complaint
Steeringcolumn Lockinganti Theft Device
1 complaint
Steeringrack And Pinionpinion Shaft
1 complaint
Structurebodytrunk Lid
1 complaint
Structureframe And Membersunderbody Shields
1 complaint
Suspensionfrontcontrol Armlower Arm
1 complaint
Suspensionfrontcontrol Armlower Ball Joint
1 complaint
Suspensionfrontspringscoil Springs
1 complaint
Tiresvalve
1 complaint
Vehicle Speed Controlsprings
1 complaint
Visibilitydefrosterdefoggerhvac Systemfanmotor
1 complaint
Visibilitydefrosterdefoggerhvac Systemrear Window
1 complaint
Visibilitydefrosterdefoggerhvac Systemwindshieldelectrical Heating Element
1 complaint
Visibilityrear Window Wiperwasherlinkages
1 complaint
Visibilityrearview Mirrorsdevices
1 complaint
Visibilityrearview Mirrorsdevicesinterior
1 complaint
Visibilitywindshield Wiperwasherswitchwiring
1 complaint
Wheelshubcapcover
1 complaint
Wheelsrim
1 complaint