2002 FORD EXPLORER Air Bags Problems

96 NHTSA complaints on file

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Air Bags Issues in the 2002 FORD EXPLORER

96 air bags complaints have been filed with NHTSA for the 2002 FORD EXPLORER. Of these, 33 involved a crash, 3 involved a fire, and 36 resulted in injury.

96
Complaints
33
Crashes
3
Fires
36
Injuries
2
Deaths

All Air Bags Complaints

#11594472 |
The contact owns a 2002 Ford Explorer. The contact stated that while her fiancé was driving 45 MPH, the driver’s side and passenger’s side air bags inadvertently deployed without an impact or a crash, causing the contact’s fiancé to swerve and drive down into a ditch. No warning lights were illuminated. The front bumper, windshield, and passenger’s side taillight were cracked. No injuries were sustained. A Police report was not filed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 118,583.
#11421822 |
The light form air bad juts got on when I was driving
#11412884 |
I WAS ON MOTION WHEN THE AIR BAG LIGHT TURN ON BUT I WENT TO CHECK AND THEY SAY I HAVE TO TAKE TO THE DEALER TO REPAIR
#11246284 | Crash
I WAS DRIVING ON A CITY STREET AND GOT INTO A ACCIDENT. TOTALED MY VEHICLE AND MY AIR BAGS DID NOT DEPLOY
#11221054 | Crash 1 Death
TL* THE CONTACT COMPLAINED ABOUT A FATAL CRASH WHICH INVOLVED A 2002 FORD EXPLORER AND STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE VICTIM'S VEHICLE WAS FOUND THREE HOURS AFTER THE CRASH AND THE VEHICLE HAD FLIPPED UPSIDE DOWN. THE VICTIM WAS FOUND, WEARING THE SEATBELT BUT NO AIR BAGS HAD DEPLOYED. A POLICE REPORT WAS FILED (CASE NUMBER: 19-11405). THE CONTACT STATED THAT THE CITY OBSERVED A CURFEW WHEREBY THE CORONER'S REPORT STATED THAT 'DEATH WAS CAUSED BY A MULTIPLE BLUNT FORCE INJURY TO THE HEAD". THE STREET LIGHTS WERE TURNED OFF FROM 12 MIDNIGHT TO 5 AM. THE CONTACT STATED THAT THE CRASH MIGHT HAVE OCCURRED AT ABOUT 3AM. THE VEHICLE WAS TOTALED AND WAS TOWED TO THE APD (ANCHORAGE POLICE DEPARTMENT) IMPOUND. THE FAILURE MILEAGE WAS NOT PROVIDED.
#11195257 | Crash
ON JANUARY 21, 2019 I WAS HIT HEAD-ON BY A DRIVER WHO FELL ASLEEP AT THE WHEEL. TOTALLED MY 2002 FORD EXPLORER! MY AIRBAGS DID NOT DEPLOY DURING THE ACCIDENT! I WAS GOING APPROXIMATELY 35 MPH AND THE OTHER DRIVER WAS DRIVING APPROXIMATELY 40 MPH ON A CITY STREET.
#11169996 | Crash
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 24 MPH, A VEHICLE ON THE OPPOSITE SIDE OF THE ROAD CRASHED INTO THE DRIVER'S DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED LOWER AND UPPER BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE FIRE DEPARTMENT ARRIVED AND HAD TO PRY THE DRIVER'S DOOR OFF THE VEHICLE AFTER THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT IT WAS NOT DETERMINED WHETHER THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 176,000.
#11005844 | Crash
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE CRASHED INTO A MEDIAN, SPUN AROUND, AND LANDED IN A RAVINE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO GARNERS TOWING IN MIAMI, OK. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.
#10971703 |
"TAKATA RECALL" I ONLY WANT TO KNOW WHETHER A RECALL WAS ISSUED.
#10953947 |
THE ABS DASH LIGHT COMES ON WHEN YOU START THE VEHICLE AND STAYS ON . THE AIRBAG LIGHT BLINKS 33 THEN STAYS ON. THERE WAS A SHORT IN THE TRAILER BRAKE AND ALARM WHICH CAUSED THE ENTIRE CAR TO SHUT DOWN WOULD NOT START UNTIL BATTERY CABLES WERE REMOVED FOR A FEW MINUTES THEN VEHICAL STARTED BUT EVERY TIME YOU CLOSE A DOOR OR ANY VIBRATION THE ALARM GOES OFF.
#10916807 |
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 40 MPH, BOTH DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT IMPACT. AS A RESULT, THE VEHICLE FAILED TO START. THE DRIVER SUSTAINED LEFT ARM INJURIES AND THE PASSENGER SUSTAINED NECK INJURIES BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS PUSHED BY ANOTHER VEHICLE TO THE CONTACTS RESIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
#10888455 | Crash
ON MAY 31ST 2016,I WAS INVOLVE IN AN AUTOMOBILE ACCIDENT AND AT WHICH TIME MY AIRBAG DID NOT DEPLOY..AFTER FURTHER EVALUATION IT WAS DETERMINE THAT MY CLOCK SPRING WAS BAD..MY INSURANCE ESTIMATOR/OR ADJUSTER STATED THAT THE CAUSE OF THE MALFUNCTION WAS NOT A RESULT FROM THE ACCIDENT..THEN I WAS TOLD TO CONTACT THE NHTSA TO SEE IF MY VEHICLE WAS UNDER A RECALL FOR THIS INCIDENT ....MY VEHICLE WAS IN MOTION ON A HIGHWAY.
#10881836 |
DRIVERS SIDE CURTAIN AIR BAG INADVERTENTLY DEPLOYED WHILE VEHICLE WAS IN PARK AFTER THE DRIVER HAD EXITED THE VEHICLE. THE AIRBAG DEPLOYED AND STUCK A CHILD WHICH WAS SEATED IN THE REAR SEAT BEHIND THE DRIVER.
#10871375 |
ON MAY 6, 2016 I WAS DRIVING ON INTERSTATE 5 BETWEEN 55-60 MPH IN THE MIDDLE LANE OF HEAVY TRAFFIC WHEN SUDDENLY THERE WAS AN EXPLOSION INSIDE MY CAR. THE RIGHT/LEFT SIDE AIRBAGS DEPLOYED WITHOUT ANY WARNING. I WAS ABLE TO GET TO THE SHOULDER AND CALL AAA. I WAS TOWED TO THE LANDMARK FORD SERVICE CENTER.
#10863754 |
BOTH SIDE AIR BAGS DEPLOYED DRIVING ON INTERSTATE AT 55 MPH WITH NO APPARENT CAUSE. THE CAR WAS NOT INVOLVED IN AN ACCIDENT AND THERE WAS NO OTHER DAMAGE TO THE VEHICLE.THE FRONT AIR BAGS DID NOT DEPLOY. I WAS ABLE TO GET TO THE SHOULDER OF THE FREEWAY AND CALLED ROADSIDE ASSISTANCE TO HAVE THE CARE TOWED. THE EXPLOSION WAS QUITE TRAUMATIC AND IT TOOK ME SEVERAL SECONDS TO REALIZE JUST WHAT HAD HAPPENED.
#10838854 |
TWO WEEKS AGO FOR NO REASON MY AIR BAGS DEPLOYED WHILE I WAS DRIVING. I CONTACTED FORD AND COULDN'T GET ANY HELP FROM THEM AT ALL. I WAS LEAVING WORK IN VIRGINIA.
#10811045 |
AIR BAG WIRING HARNESS TO SHORT : EVERY TIME YOU MOVE THE SEAT THE AIR BAG LIGHT WOULD COME ON $683.00 REPAIR SERVICE TECHNICAL SERVICE BULLETIN FROM FORD NO COMPENSATION FOR REPAIRS MILES 22,000. FRONT WHEEL BEARING FAILURE LEFT AND RIGHT 60,000 MILES. REAR SPRING FAILURE 75000 MILES FRONT SPRING FAILURE 75000 MILES. FUEL TANK REGISTERS 1/4 TANK WHEN TANK IS EMPTY 45000 MILES TRANSMISSION CELLINOID FAILURE 28000 MILES AND 800000 MILES HEATER CONTROL MODULE 70000 MILES. INTAKE LEAK 80000 MILES. REAR WHEEL BEARING AND AXLE SEALS 100,000 MILES. OTHER THAN THAT GREAT CAR. IF FORD CARED ABOUT ITS CUSTOMER IT WOULD HAVE FIXED THE TRANSMISSION PROBLEMS THEY HAD SIX FLAWS FROM DAY ONE OF PRODUCTION FROM 1990 ---- WHY FORD IF YOU HAD A REAL TRANSMISSION IT WOULD MAKE UP FOR ALL THE OTHER FAILURE BUILT INTO THIS CAR. YOU MAKE GREAT REAL TRUCKS LIKE THE F150 OTHER THAN...
#10808207 | Crash
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE PULLING INTO A PARKING SPACE AT A VERY LOW RATE OF SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION, SURGED FORWARD, AND CRASHED INTO A BUILDING. DURING THE CRASH, THE FRONT END OF THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE; HOWEVER, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUFFERED INJURIES TO THE LEFT ARM AND HIP, HEAD, AND NECK. MEDICAL ATTENTION WAS RECEIVED AND A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 47,000.
#10780744 |
I FINANCED THIS VEHICLE THRU 123 AUTO IN HOMOSASSA FL CITRUS COUNTY AND IT HAS A AIRBAG THAT IS NO GOOD AND NO HORN AND THE TRANSMISSION WAS BAD THE DAY I BOUGHT IT AND THEY WILL NOT FIX SO I AM CURRENTLY PAYING TO GET IT FIXED I WAS TOLD TO MAKE A COMPLAINT WITH THIS OFFICE TO SEE IF YOU CAN HELP ME GET SOMETHING DONE BECAUSE IT IS NOT RIGHT
#10780612 |
THE AIR BAG LIGHT CAME ON BLINKING FOR NO REASON AND WANT GO OFF! HELP PLEASE
#10743483 |
AROUND 1015AM ON SATURDAY JULY 25, 2015, I WAS IN THE PROCESS OF ATTACHING MY BOAT TRAILER TO THE HITCH. AFTER OPENING MY DRIVERS DOOR SEVERAL TIMES, CHECKING ON THE HITCH POSITION, I PUT MY VEHICLE IN PARK, GOT OUT, SHUT THE DOOR, AND THEN HEARD A LOUD SOUND THAT SOUNDED LIKE A GUNSHOT. I TURNED AROUND AND SAW THAT MY DRIVERS SIDE CURTAIN AIRBAGS HAD DEPLOYED FOR NO REASON AT ALL. THE LEFT REAR SEAT AIRBAG ALSO DEPLOYED. THE VEHICLE WAS NOT MOVING AND DID NOT SUFFER ANY SIDE IMPACT WHATSOEVER. I BELIEVE THIS IS A SAFETY DEFECT DUE TO THE HAZARDOUS CONDITION THAT IT COULD CREATE IF A DRIVER IS DRIVING AND IT INFLATES FOR NO REASON AT ALL. THIS COULD POTENTIALLY CAUSE THE DRIVER TO HIT ANOTHER VEHICLE OR GO OFF THE ROAD AND POTENTIALLY KILL SOMEONE. I KNOW OF TWO OTHER CASES FILES ON CARCOMPLAINTS.COM OF...
#10735979 | Crash
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING LESS THAN 5 MPH, THE VEHICLE'S THROTTLE BECAME STUCK WITHOUT WARNING WHICH CAUSED THE VEHICLE TO ACCELERATE TO A SPEED ABOVE 40 MPH. THE VEHICLE CRASHED THRU A FENCE AND INTO THE REAR OF A MOTOR HOME CAUSING THE FRONT DRIVER'S SIDE TIRE TO FRACTURE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL). THE CONTACT SUSTAINED WHIPLASH, NECK AND BACK PAINS FROM THE FAILURE. A POLICE INCIDENT REPORT WAS FILED AND THE VEHICLE WAS TO BE TOWED TO A YARD UNTIL IT WOULD BE ABLE TO GET INSPECTED AND DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 194,000.
#10726708 | Crash Fire
WHILE DRIVING ON PAVED HIGHWAY(CLEAR, DRY DAY) A HISSING SOUND WAS COMING FROM THE STEERING COLUMN. AFTER MAKING A LEFT TURN ONTO ANOTHER PAVED HIGHWAY, THE HISSING NOISE INCREASED, THEN WAS FOLLOWED IMMEDIATELY BY THE SPONTANEOUS DEPLOYMENT OF THE DRIVER'S SIDE AIR BAG, PRIOR TO ANY IMPACT. THE OBSTRUCTION OF THE DEPLOYED AIRBAG CREATED A COMPROMISED OR VISIONARY IMPAIRMENT FROM MY WINDSHIELD'S FIELD OF VIEW, CAUSING ME TO HAVE IMPACT WITH ANOTHER VEHICLE. AFTER IMPACT OF FIRST VEHICLE, THE PASSENGER SIDE AIRBAG DEPLOYED., THEN THERE WAS A SECONDARY IMPACT WITH ANOTHER VEHICLE. IN ADDITION TO THE AIRBAG BRAKING MY NOSE, TWO PIECES OF SHRAPNEL WERE EJECTED FROM THE INSIDE OF THE DEPLOYED AIRBAG, ONE HITTING ME IN THE LEFT SIDE MID CHEST/ABDOMEN, THE OTHER TO THE DISTAL PORTION OF MY LEFT FOREARM. THE PROJECTED SHRAPNEL TORE THROUGH A DOWN COAT, SWEATER AND TWO SHIRTS CAUSING INJURY AND 2ND DEGREE BURNS...
#10692763 | Crash
REAR ENDED SEMI THAT SUDDENLY STOPPED IN FRONT OF ME. DRIVER'S AIR BAG DID NOT DEPLOY BUT PASSENGER AIR BAG DID . NO PASSENGER IN CAR. BASICALLY DRIVER AIR BAG DID NOT DEPLOY WHEN IT SHOULD. FORD SHOULD PAY! IS THERE ANY CLASS ACTION LAW SUIT FOR THIS? FIRST ACCIDENT WITH THE VEHICLE. OWNED SINCE 2003! *TR
#10690152 | Crash
TL* THE CONTACT OWNED A 2002 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN MINOR INJURIES AND THE FRONT PASSENGER SUSTAINED CHEST AND EYES INJURIES. NEITHER SET OF INJURIES REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE. UPDATED 6/11/15*CN UPDATED 9/26/2017*CN
#10680965 |
THERE WAS NO MALFUNCTION. I HAVE A FORD EXPLORER 2002. I WANT TO KNOW IF THE FRONT DRIVERS SIDE AND FRONT PASSENGER SIDE AIRBAGS WILL WORK PROPERLY. I HAVE SEARCHED THIS DATABASE BUT CANNOT FIND ANYTHING THAT IS APPLICABLE. WE (WIFE AND MYSELF) HAVE ONLY THIS VEHICLE AND W WE WANT TO KNOW IF IT IS SAFE TO DRIVE. PLEASE HELP. *TR
#10664567 | Crash Fire
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE ACCELERATED INDEPENDENTLY. ADDITIONALLY, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND AND THE STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO TREES THEN WENT FORWARD INDEPENDENTLY CRASHING INTO SHRUBS, A FENCE, AND A BUILDING. IN ADDITION, THE AIR BAGS FAILED TO DEPLOY AND SMOKE STARTED TO EMIT FROM THE FRONT OF THE VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISE AND NECK AND HEAD INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
#10631431 | Crash
I WAS IN A ACCIDENT ON AUGUST 21, 2014. TWO OR MORE DEER'S RAN OUT IN FRONT OF MY 2002 FORD EXPLORER AND I RAN OFF THE ROAD HITTING A POLE. IT CRUSHED THE WHOLE FRONT END AND MY AIRBAG NEVER DEPLOYED. MY TRUCK IS A TOTAL LOSS AND I DID HAVE ON MY SEAT BELT BUT THE AIRBAG SHOULD OF DEPLOYED. *TR
#10598441 |
I HAVE A 2002 FORD EXPLORER AND IT HAS NOT BEEN WRECKED AND I HAD THE LIGHT THAT COME ON IN MY DASH AND THEY SAID THAT MY SEAT BELT PRETENTIONER WAS GONE IN MY SEAT BELT. *TR
#10598610 |
FIRST OF ALL THE TRANSMISSION IS STARTING TO SLIP. WHEN ACCELERATING THE CAR TRANSMISSION SLIPS WHEN SHIFTING INTO THIRD GEAR. TOOK TO DEALER AND THEY SAID THEY NEED TO REPAIR THE TRANSMISSION. THE SECOND PROBLEM IS THAT THE AIRBAG LIGHT CAME ON. I HAVE NOT BEEN IN A ACCIDENT OR ANYTHING. IT JUST CAME ON. I READ ONLINE THAT IF THE LIGHT IS ON AND I AM IN AN ACCIDENT THE AIRBAGS WONT DEPLOY. THIS SEEMS REALLY DANGEROUS AND SHOULD BE COVER UNDER WARRANTY. *TR
#10573254 | Crash
WHILE DRIVING IN EVE. I SWITCH LANES AND CAME ONTO AN ICY PART OF ROAD DO TO BROKEN LEAKING HYDRANT HIT CHUCK HOLE IN THE ROAD AND LOST CONTROL OF MY TRUCK AND HIT POLE AND HYDRANT AND THE COMPLETE FRONT END WAS CRUSHED AND NO AIR BAGS DEPLOYED AT ALL. I HURT MY CHEST BACK AND KNEE'S AND HAVE HEADACHES. *TR
#10562358 | Crash
I WAS TRAVELING IN STOP AND GO TRAFFIC. AS SOON AS SPACE OPENED BETWEEN ME AND THE VEHICLE IN FRONT OF ME, I ACCELERATED. WHILE GAINING SPEED I LOOKED IN MY RIGHT REAR VIEW MIRROR TO SEE IF I COULD CHANGE LANES. WHILE LOOKING IN MY MIRROR THE VEHICLE IN FRONT OF ME STOPPED. I HIT THE BACK OF HIS VEHICLE WITH THE FRONT OF MINE. THE PROBLEM I HAVE IS THAT MY AIRBAG(S) FIRED BUT DID NO DEPLOY. YOU COULD CLEARLY SMELL THAT THEY FIRED AND MY AIRBAG LIGHT IS NOW ON. MY SEAT BELT DID NOT CINCH UP AND RESTRAIN ME EITHER. THIS CAR HAD BEEN WELL MAINTAINED AND WAS NEVER IN AN ACCIDENT BEFORE THIS ONE. AS I SEE IT, IT WAS A TOTAL FAILURE OF THE SRS. *TR
#10547267 | Crash
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER'S SIDE, CAUSING THE VEHICLE TO SPIN AND THEN CRASH INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE REAR DRIVER'S SIDE PASSENGER SUSTAINED WHIP LASH AND MINOR BRUISING. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200,000.
#10543514 |
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 4 MPH, THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT THE VEHICLE BEING INVOLVED IN A CRASH. A POLICE REPORT WAS FILED OF THE INCIDENT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 76,000.
#10503102 | Fire
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT AFTER SHIFTING INTO REVERSE, THERE WAS AN EXPLOSION UNDER THE HOOD. THE AIR BAGS DEPLOYED AND THE ENGINE CAUGHT FIRE. THE FIRE DEPARTMENT WAS PRESENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE GEARS SLIPPING WHERE THE TRANSMISSION WAS REBUILT BUT THE FAILURE WAS NOT CORRECTED. THE CONTACT AND TWO PASSENGERS SUFFERED INJURIES BUT THEY WERE UNKNOWN. THE VEHICLE FAILURE AND CURRENT MILEAGE WAS 291,000.
#10493103 | Crash 1 Death
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE WAS FORCED OFF THE ROAD BY ANOTHER VEHICLE, CAUSING THE DRIVER TO LOSE CONTROL AND THE VEHICLE TO ROLL OVER SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS A PASSENGER IN THE VEHICLE AND SUSTAINED INJURIES TO THE HEAD, ANKLE AND RIBS. IN ADDITION, THE CONTACT SUSTAINED SEVERAL LACERATIONS AND BRUISES. THE DRIVER OF THE VEHICLE WAS KILLED AND THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED BY A MECHANIC OR AN AUTHORIZED DEALER FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 38,089.
#10485926 |
WHILE DRIVING DOWN THE ROAD MY AIRBAG LIGHT COMES ON. ON OCCASION I AM JUST THANKFUL THAT MY AIR BAG HAS NOT GONE OFF YET. ALSO WHILE DRIVING MY DOOR AJAR LIGHT & DOME LIGHTS COME ON. *TR
#10482882 | Crash
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE INADVERTENTLY STEPPED ON THE ACCELERATOR PEDAL AND CRASHED INTO A POLE. THE CONTACT SUFFERED A BRUISED CHEST, RIBS ARMPIT AND WRISTS. HE ALSO SUSTAINED INJURIES TO THE KNEE AND NECK. THE VEHICLE WAS DESTROYED. ALL OF THE AIR BAGS IN THE VEHICLE FAILED TO DEPLOY. THE FAILURE AND CURRENT MILEAGE WAS 250,100.
#10464441 | Crash
TL* THE CONTACT OWNS 2002 FORD EXPLORER. THE CONTACT WAS ATTEMPTING TO PARK AND HAPHAZARDLY DEPRESSED THE ACCELERATOR PEDAL AS OPPOSED TO THE BRAKE PEDAL. THE VEHICLE ACCELERATED RAPIDLY, CAUSING THE CONTACT TO CRASH INTO A BUILDING. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT SUSTAINED INJURIES AS A RESULT. A POLICE REPORT WAS NOT AVAILABLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT INSPECTED FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 56,705.
#10451593 |
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THE PASSENGER ATTEMPTED TO SECURE THEIR SEATBELT WHEN THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED ERRONEOUSLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS TOLD THAT THE AIR BAGS WERE NO LONGER COVERED UNDER WARRANTY AND PROVIDED NO ASSISTANCE.THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 00V179000(AIR BAGS:SIDE WINDOW) BUT WAS ADVISED BY THE MANUFACTURER THAT THE RECALL WAS IRRELEVANT TO THE 2002 MODEL YEAR EXPLORER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 144,000.
#10447138 |
FORD HAS INFORMED DEALERS THAT THERE IS A PROBLEMS WITH THE AIR BAGS ON 2002 FORD EXPLORERS. IF YOU MOVE THE SEAT TOO MUCH IT DISCONNECTS WITH THE AIR BAG. ALL FORD DEALERS ARE AWARE OF THE PROBLEM, BUT FORD IS NOT WILLING TO ISSUE RECALL. SERIOUS SAFETY ISSUE THAT SHOULD REQUIRE ACTION. IT WOULD BE A SIMPLE FIX OF THE PRETENSIONER LOCATED UNDER THE SEATS. *TR
#10444326 |
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STARTED THE IGNITION AND THE AIR BAG WARNING INDICATOR CONTINUOUSLY ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
#10441685 |
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE DEALER MADE FOUR ATTEMPTS TO DUPLICATE THE FAILURE BY REPLACING THE DRIVER AND PASSENGER SIDE SEAT BELT PRETENSIONERS HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 165,000 AND THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE. UPDATED 01/10/12*LJ
#10436184 | Crash
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT AFTER LOOSING CONTROL OF THE VEHICLE AND CRASHING INTO A POLE, NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED MINOR CONTUSIONS. THE PASSENGER SUFFERED A BROKEN ARM. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 135,000.
#10423877 |
I BOUGHT MY 2002 FORD EXPLORER IN 2005. AT ABOUT 85000 MILES I NOTICED THE TRANSMISSION STARTED TO SLIP AND OFTEN JERKS REAL HARD WHEN SHIFTING INTO 3RD. I HAD THE TRANSMISSION FLUID CHANGED BY AN AUTHORIZED FORD DEALER IN MY AREA AND THEY TOLD ME THERE ARE NO METAL SHAVINGS IN THE FLUID, HOWEVER, THEY DID TELL ME THAT THE 2002 FORDS ARE WELL KNOWS FOR HAVING TRANSMISSION PROBLEMS AND THEY SEE IT ALL THE TIME IN THIS MAKE MODEL AND YEAR. I CALLED FORD AND THEY TOLD ME THERE ARE NO RECALLS ON THE TRANSMISSION, HOWEVER, READING ALL THE PROBLEMS ON THE INTERNET ABOUT OWNERS WHO HAVE COMPLAINED, I FEEL THERE SHOULD BE A RECALL ON THIS BECAUSE IT IS A SAFETY ISSUE! *TR
#10377297 |
AIR BAG WARNING LIGHT CAME ON,PULLED PLUG APART UNDER DRIVERS ,SEAT SPRAYED CLEANER ON IT PUT IT BACK TOGETHER, TOOK CARE OF THAT PROBLEM. GEAR SHIFT LEVER SHEARED OFF. FORD SAYS YOU NEED TO REPLACE STEERING COLUMN. WENT ONLINE FOUND A MAN IN SWEDEN THAT MADE A REPLACEMENT PART,ORDERED IT ,PUT IT ON ,WORKS GREAT. (WHY COULDN'T FORD SUPPLY ONE?) THE TRANSMISSION IS STARTING TO ACT UP, YOU SHIFT IN TO DRIVE IT HESITATES AND LEAPS FORWARD, QUITE HARD, SAME IN REVERSE. FORD SHOULD RECALL THIS BEFORE SOMEONE GETS HURT.
#10363962 |
I AM SO DISGUSTED AFTER READING ALL THE SAME PROBLEMS WITH THE 2002 FORD EXPLORER. I TOO HAVE THE AIRBAG PROBLEM, THEY TOLD ME IT WAS THE AIRBAG PRETENTIONER AND IT IS $650.00, NOW MY AIR BAG WILL NOT DEPLOY IF I GET INTO AN ACCIDENT. I HAVE THE EXTENDED DELUXE WARRANTY THAT WONT COVER IT. I ALSO HAVE A PROBLEM WITH THE REAR TEMP AND MODE ACTUATORS THAT FAILED AND BINDING AGAIN NOT COVERED UNDER WARRANTY THAT IS $510.00 TO REPAIR. I TRULY THINK FORD SHOULD RECALL THESE SAME PROBLEMS. *TR
#10359552 |
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 25 MPH, THE AIR BAG INDICATOR LIGHT ILLUMINATED. THE CONTACT HAD THE PRETENSION SET AND CLOCK SPRING REPLACED SEVEN TIMES BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS APPROXIMATELY 172,000.
#10347569 |
LONG LIST OF REPAIRS MADE THIS SUMMER INCLUDING COMPUTER, AIRBAG SENSORS, A/C WHOLE SYSTEM, MAIN WINDOW CONTROLS AND NOW MY TRANSMISSION. *TR
#10335132 |
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT CALLED A LOCAL DEALERSHIP AND WAS ADVISED TO TAKE THE VEHICLE IN FOR A DIAGNOSTIC TEST AT HIS EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 121,000.

Other 2002 FORD EXPLORER Problem Areas

Power Trainautomatic Transmission 887 complaints Power Train 286 complaints Suspensionrear 192 complaints Structurebodyhatchbackliftgatehinge And Attachments 166 complaints Power Traindrivelinedifferential Unit 160 complaints Electrical System 115 complaints Suspension 115 complaints Structurebodyhatchbackliftgate 112 complaints Steering 110 complaints Structurebody 110 complaints Vehicle Speed Control 103 complaints Wheels 58 complaints Engine And Engine Cooling 56 complaints Suspensionfrontwheel Bearing 56 complaints Engine And Engine Coolingengine 50 complaints Engine 49 complaints Power Trainautomatic Transmissionlever And Linkagecolumn Shift 44 complaints Unknown Or Other 42 complaints Equipment 39 complaints Power Trainaxle Assembly 38 complaints Structure 38 complaints Suspensionrearspringscoil Springs 38 complaints Visibilityglass Siderear 38 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 37 complaints Air Bagsfrontal 34 complaints Power Traindriveline 31 complaints Visibilitypower Window Devices And Controls 31 complaints Tires 29 complaints Power Traintransfer Case 4 Wheel Drive 28 complaints Fuel System Gasoline 27 complaints Steeringcolumn 25 complaints Vehicle Speed Controlaccelerator Pedal 25 complaints Engine And Engine Coolingenginegasoline 24 complaints Visibility 23 complaints Power Trainaxle Assemblyaxle Shaftseal 22 complaints Structurebodytailgate 22 complaints Seat Belts 21 complaints Latcheslockslinkages 19 complaints Air Bagsfrontalsensorcontrol Module 18 complaints Fuelpropulsion System 18 complaints Seats 18 complaints Vehicle Speed Controlcruise Control 17 complaints Parking Brake 16 complaints Power Trainaxle Hubs 15 complaints Service Brakes 15 complaints Service Brakes Hydraulic 15 complaints Suspensionrearsprings 15 complaints Power Trainautomatic Transmissiontorque Converter 14 complaints Structurebodydoor 14 complaints Suspensionfront 14 complaints Air Bagssidewindow 13 complaints Power Trainautomatic Transmissiongear Position Indication Prndl 13 complaints Power Trainmanual Transmission 13 complaints Equipmentapplianceair Conditioner 12 complaints Latcheslockslinkagesdoorslatch 12 complaints Latcheslockslinkageshatchbackliftgatelock 12 complaints Structurebodyhatchbackliftgatesupport Devicestrut 12 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 11 complaints Engine And Engine Coolingexhaust System 10 complaints Suspensionfronthub 10 complaints Visibilityrear Window Wiperwasher 10 complaints Wheelslugsnutsboltsstuds 10 complaints Exterior Lighting 9 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 9 complaints Visibilitywiper 9 complaints Power Traindrivelinedriveshaft 8 complaints Vehicle Speed Controlcables 8 complaints Electrical Systemwiringinteriorunder Dash 7 complaints Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 7 complaints Fuel System Otherstoragefuel Gauge System 7 complaints Interior Lighting 7 complaints Steeringrack And Pinion 7 complaints Suspensionrearaxlespindle 7 complaints Engine And Engine Coolingcooling System 6 complaints Latcheslockslinkagestailgatelatch 6 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 6 complaints Structurebodytailgatehinge And Attachments 6 complaints Wheelshub 6 complaints Electrical Systemignitionswitch 5 complaints Electrical Systemwiring 5 complaints Exterior Lightingbrake Lightsswitch 5 complaints Fuel System Gasolinedeliveryfuel Pump 5 complaints Fuel System Other 5 complaints Power Trainaxle Assemblyaxle Shaft 5 complaints Seat Beltsfront 5 complaints Seatsfront Assemblyrecliner 5 complaints Service Brakes Hydraulicfoundation Components 5 complaints Structureframe And Members 5 complaints Visibilitydefrosterdefoggerhvac System 5 complaints Visibilitysunmoon Roof Assembly 5 complaints Electrical Systemwiringfuses And Circuit Breakers 4 complaints Fuel System Gasolinedeliveryhoses Linespiping And Fittings 4 complaints Power Trainclutch Assembly 4 complaints Seat Beltsfrontretractor 4 complaints Service Brakes Airantilockabs Warning Light 4 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 4 complaints Service Brakes Hydraulicfoundation Componentsdiscpads 4 complaints Steeringhydraulic Power Assist System 4 complaints Suspensionrearaxlenon Powered Axle Assembly 4 complaints Tiressidewall 4 complaints Visibilitywindshield 4 complaints Electronic Stability Control Esc 3 complaints Engine And Engine Coolingexhaust Systememission Control 3 complaints Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 3 complaints Equipment Adaptivemobility 3 complaints Equipmentmechanicalcarrierrack 3 complaints Fuel System Gasolinestorage 3 complaints Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap 3 complaints Seatsfront Assemblyhead Restraint 3 complaints Service Brakes Electric 3 complaints Steering Steering Wheelhandle Bar 3 complaints Steeringgear Box Other Than Rack And Pinion 3 complaints Structurebodydoorhinge And Attachments 3 complaints Tirestemporaryemergency Spare Tire 3 complaints Vehicle Speed Controllinkages 3 complaints Visibilityrearview Mirrorsdevicesexterior 3 complaints Electrical System Instrument Clusterpanel 2 complaints Electrical System12v24v48v Battery 2 complaints Electrical Systemignition 2 complaints Electrical Systemignitionanti Theftcontrol Module 2 complaints Electrical Systemignitionmodule 2 complaints Engine And Engine Coolingenginegasolinebelts And Associated Pulleys 2 complaints Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 2 complaints Equipmentelectricalradiotape Deckcd Etc 2 complaints Equipmentrecreational Vehicletrailer 2 complaints Exterior Lightingheadlights 2 complaints Power Trainautomatic Transmissionparkneutral Start Interlock Switch 2 complaints Power Traindrivelinecenter Support Bearing 2 complaints Power Traindrivelineconstant Velocity Joint 2 complaints Power Trainmanual Transmissionfloor Shift Assembly 2 complaints Seat Beltsfrontbuckle Assembly 2 complaints Seatsmidrear Assembly 2 complaints Service Brakes Airantilock 2 complaints Service Brakes Hydraulicfoundation Componentsdisccaliper 2 complaints Service Brakes Hydraulicfoundation Componentsmaster Cylinder 2 complaints Service Brakes Hydraulicpedals And Linkages 2 complaints Steeringgear Boxshaft Sector 2 complaints Steeringlinkagestie Rod Assembly 2 complaints Suspensionfrontcontrol Armupper Ball Joint 2 complaints Suspensionfrontstabilizer Bar 2 complaints Suspensionrearshock Absorber 2 complaints Tirestreadbelt 2 complaints Visibilityrear Window Wiperwashermotor 2 complaints Visibilitywindshield Wiperwasher 2 complaints Visibilitywindshield Wiperwashermotor 2 complaints Wheelsmulti Piece 2 complaints Air Bagsfrontaldriver Sideinflator Module 1 complaint Air Bagson Off Switch Assembly 1 complaint Back Over Preventionwarningsexternalpedestrian Alert 1 complaint Electrical Systemalternatorgeneratorregulator 1 complaint Electrical Systemhorn 1 complaint Electrical Systemstarter Assemblysolenoid 1 complaint Electrical Systemwiring Rear Compartmenttrunk 1 complaint Electrical Systemwiringfront Underhood 1 complaint Engine And Engine Coolingcooling Systemfan 1 complaint Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv 1 complaint Equipmentelectricalnavigational Systemglobal Positioning System 1 complaint Exterior Lightingbrake Lights 1 complaint Exterior Lightingheadlightsswitch 1 complaint Exterior Lightingtail Lights 1 complaint Fuel System Gasolinedelivery 1 complaint Fuel System Gasolinestoragetank Assembly 1 complaint Latcheslockslinkageshoodlatch 1 complaint Parking Brakeconventionalmechanicallinkage And Cable 1 complaint Power Trainautomatic Transmissioncooling Unit And Lines 1 complaint Power Trainaxle Assemblybanjo Housing 1 complaint Seat Belts Rearotherbuckle Assembly 1 complaint Seat Beltsfrontanchorage 1 complaint Seat Beltsrearother 1 complaint Seatsfront Assemblypower Adjust 1 complaint Seatsfront Assemblyseat Heatercooler 1 complaint Service Brakes Airantilockcontrol Unitmodule 1 complaint Service Brakes Airdiscpads 1 complaint Service Brakes Hydraulicfoundation Componentsdifferential Proportional Valve 1 complaint Service Brakes Hydraulicfoundation Componentsdrum 1 complaint Steeringcolumn Lockinganti Theft Device 1 complaint Steeringrack And Pinionpinion Shaft 1 complaint Structurebodytrunk Lid 1 complaint Structureframe And Membersunderbody Shields 1 complaint Suspensionfrontcontrol Armlower Arm 1 complaint Suspensionfrontcontrol Armlower Ball Joint 1 complaint Suspensionfrontspringscoil Springs 1 complaint Tiresvalve 1 complaint Vehicle Speed Controlsprings 1 complaint Visibilitydefrosterdefoggerhvac Systemfanmotor 1 complaint Visibilitydefrosterdefoggerhvac Systemrear Window 1 complaint Visibilitydefrosterdefoggerhvac Systemwindshieldelectrical Heating Element 1 complaint Visibilityrear Window Wiperwasherlinkages 1 complaint Visibilityrearview Mirrorsdevices 1 complaint Visibilityrearview Mirrorsdevicesinterior 1 complaint Visibilitywindshield Wiperwasherswitchwiring 1 complaint Wheelshubcapcover 1 complaint Wheelsrim 1 complaint
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