2002 FORD EXPLORER Equipment Problems

THE CONSUMER STATED THE HOME FIRE HAZARD CREATED BY FAULTY DESIGN OF NON UL APPROVED PERSONAL SNOW PLOW USE FOR SUV MANUFACTURED BY WESTERN PRODUCTS. SNOW PLOW ELECTRIC MOTOR WAS UNFUSED AND OVERHEATED NOT RESPONDING TO THE COMMAN CONTROLLER SHORTING OUT AND CAUSING A SERIOUS EXPENSIVE FIRE. *JS

MY NAME IS[XXX] AND I OWN A 2002 FORD EXPLORER XLT (V6). I HAVE OWNED IT FOR ALMOST A YEAR NOW (WILL BE IN JAN 2012) AND LOVED EVERY MINUTE OF IT UNTIL RECENTLY. ABOUT 4 MONTHS AGO, I HEARD A STRANGE LOUD WHINING NOISE. I IMMEDIATELY TOOK IT TO MY MECHANIC AND FOUND THAT REAR WHEEL BEARING WAS GOING. I WAS ALSO TOLD THAT IF I WOULD HAVE TOOK THE INTERSTATE TO WORK THAT EVENING I COULD HAVE POSSIBLY DIED OR CAUSED SERIOUS INJURIES TO OTHERS ON ROAD. VERY SCARY! MIND YOU THIS BEARING WENT WITH NO WARNING. IMMEDIATELY AFTER I HEARD THE NOISE I TOOK IT IN. WELL THE BEARING GOT FIXED AND I COULDN'T HAVE BEEN HAPPIER. HOWEVER, ABOUT A MONTH AGO I WAS ON THE INTERSTATE WITH MY TWO YEAR OLD DAUGHTER DOING ABOUT 70MPH WHEN MY TRUCK BEGAN TO SHAKE VIOLENTLY. I ASSUMED I WAS...

O/D LIGHT FLASHES FOR A FEW DAYS THEN AT AROUND 25 MPH THE GEAR SWITCHES INTO NEUTRAL AND RUNS VERY ROUGH THEN THE CAR IS THROWN FORWARD. HAD A REBUILT TRANSMISSION (WE WERE TOLD WE WERE GETTING A BRAND NEW TRANSMISSION AND PAID EXTRA FOR IT!) AT 83K MILES ON OCT 15, 2010 THEN FEB 5, 2011 THE SAME EXACT THING HAPPENS. THE DEALER CANNOT TAKE THE TRUCK FOR ANOTHER 5 DAYS AND REFUSED TO GIVE ME A LONER CAR BECAUSE IT IS NOT UNDER THE WARRANTY. PLEASE NOTE: BELOW I PUT IN THE FIRST INCIDENT DATE, FEB 2011 IS THE SECOND INCIDENT DATE. IN MAY OF 2009 I WAS TOLD MY ENGINE FAILED AT ABOUT 76,000 MILES. WE DID BUY THE EXTENDED WARRANTY AND WE WERE COVERED. THE FORD DEALERSHIP TOLD US WE WERE NOT COVERED. THEY HAD OUR TRUCK FOR 3 WEEKS UNTIL THE WARRANTY PEOPLE CALLED THE...

WATER AND MELTING SNOW LEAK INTO THE VEHICLE ONTO THE DOME LIGHTS, GARAGE DOOR OPENER, AND SUNROOF SWITCH AND MOTOR DUE TO THE SUNROOF DRAIN HOSES BECOMING CLOGGED OR DEVELOPING HOLES IN THEM. WATER COMING IN CONTACT WITH THESE ITEMS CAN SHORT THEM OUT OR START A FIRE. *LN

I WAS TRAVELING TO MT. WASHINGTON, KY. FROM LORAIN, OHIO, ( APPROX. 330 MILES). WE STOPPED AT THE REST ARE AT THE HALFWAY MARK, BETWEEN WASHINGTON CH, OH. & JEFFERSONVLLE, OH. WHEN WE CAME BACK OUT, STARTED THE CAR, & IT WOULDN'T GO INTO REVERSE. PUSHED IT OUT OF THE PARKING SPOT & IT WOULDN'T GO IN DRIVE EITHER. ABOUT 30 MILES BEFORE, IT MADE SOME CLUNKING NOISES & IT FELT LIKE WE HAD A FLAT TIRE. I TOOK IT OUT OF CRUISE CONTROL & IT DROVE NORMALLY UNTIL THE REST AREA. I HAD TO HAVE IT TOWED TO WASHINGTON COURTHOUSE & THEN BACK HOME ON MONDAY, NOV., 29TH, (AT MY OWN EXPENSE). APPROXIMATE COST OF REPAIR TO DATE WAS $2969. I HAD MY DAUGHTER & 6 YR. OLD GREAT GRANDDAUGHTER WITH ME & I FEEL THIS COULD HAVE POSSIBLY ENDED WITH DISASTROUS RESULTS. FORD HAS KNOWN ABOUT THESE FAULTY...

I AM SO DISGUSTED AFTER READING ALL THE SAME PROBLEMS WITH THE 2002 FORD EXPLORER. I TOO HAVE THE AIRBAG PROBLEM, THEY TOLD ME IT WAS THE AIRBAG PRETENTIONER AND IT IS $650.00, NOW MY AIR BAG WILL NOT DEPLOY IF I GET INTO AN ACCIDENT. I HAVE THE EXTENDED DELUXE WARRANTY THAT WONT COVER IT. I ALSO HAVE A PROBLEM WITH THE REAR TEMP AND MODE ACTUATORS THAT FAILED AND BINDING AGAIN NOT COVERED UNDER WARRANTY THAT IS $510.00 TO REPAIR. I TRULY THINK FORD SHOULD RECALL THESE SAME PROBLEMS. *TR

TRANSMISSION ON MY 2002 FORD EXPLORER FAILED FOR THE 2ND TIME IN 2009 OF DECEMBER. I WAS ON THE HIGHWAY WHEN THIS HAPPEN AND COULD HAVE CAUSED AN ACCIDENT. *TR

MAJOR TRANSMISSION PROBLEMS AT 106K MILES ON MY FORD EXPLORER XLT 4.0L. THIS WAS NOT DUE TO POOR MAINTENANCE OR UP KEEP! SHIFTING INTO NEUTRAL GOING 75 MILES AN HR DOWN THE FREEWAY, SHIFTING OUT OF PLACE, ROUGH, SCARY SHIFTS, SHIMMING FROM THE TRANSMISSION JUMPING ALLOVER THE PLACE IS JUST THE BEGINNING. AFTER 5 TRIPS TO THE MECHANIC, FIRST I DID WIRES, THEN PLUGS, THEN UPDATED COMPUTER, FULL TRANNY FLUSH AND FINALLY HAD TO REBUILT THE TRANSMISSION DUE TO THE SOLENOIDS IN THE TRANSMISSION BEING DEFECTIVE AND FAULTY PER A FORD SERVICE MANAGER IN OWATONNA, MN. THE SERVICE MANAGER INFORMED ME THAT FORD WAS LOOKING AT MAKING IT A RECALL, BUT IT WASN'T THE TOP OF THEIR PRIORITY LIST AND MAYBE THEY WOULD EVENTUALLY GET TO IT! HE HAS SEEN MANY OF THESE TRUCKS IN THE SHOP WITH THEIR "BUSY" TRANSMISSIONS, AND THE SAME ISSUES! THIS WAS THE ISSUE ALL...

MY 2002 FORD EXPLORER LIMITED 4X4 HAD A CHIMING NOISE FOLLOWED BY A O/D BLINKING LIGHT ON WED. I PUT THE CAR IN PARK AND HIT THE BUTTON FOR O/D A COUPLE OF TIMES IT THEN WENT OUT. I DROVE IT STRAIGHT HOME. I WAS ONLY TWO MINUTES FROM MY HOUSE. THE NEXT DAY I DROVE IT AND IT ACTED LIKE IT WOULDN'T OR COULDN'T SHIFT RIGHT. I DO NOT UNDERSTAND HOW A CAR THAT IS PAMPERED COULD GO SO WRONG. I HAD TO REPLACE BOTH FOUR WHEEL DRIVE MOTORS THIS WINTER AND I HARDLY USE IT. THE FOUR WHEEL WOULD NOT ENGAGE. NOW I AM TOLD THAT I PROBABLY NEED A NEW TRANNY AND THAT IT IS VERY EXPENSIVE.I DON'T HAVE ALOT OF MONEY. I HAVE ALWAYS OWNED FORD BUT NEVER AGAIN! I THINK FORD SHOULD RECALL ALL THESE TRANNYS AND FIX THEM JUST LIKE TOYOTA FIXED THEIR PROBLEMS....

I WOULD LIKE TO MAKE A COMPLAINT REGARDING THE FORD WINDOW REGULATOR. I KNOW THAT THE F150 I BELIEVE HAS HAD THE SAME COMPLAINTS. HOWEVER, I CURRENTLY OWN A 2002 FORD EXPLORER. BOTH WINDOW REGULATORS HAVE BROKE ON MY VEHICLE A WEEK APART. I BELIEVE THAT SINCE SO MANY PEOPLE ARE HAVING A PROBLEM WITH THEIR FORD VEHICLE WINDOW REGULATORS THAT THIS SHOULD BE A RECALL. I KNOW THAT AFTER A CERTAIN YEAR FORD HAD CHANGED THE WAY POWER WINDOWS WORKED. WELL, NOW THE WINDOW CABLE ON BOTH BACK WINDOWS HAS SNAPED. I WOULD LIKE TO CONTACT FORD TO MAKE A COMPLAINT AND TO SUGGEST A RECALL FOR THE WINDOW REGULATORS ON THE 2002 FORD EXPLORERS. THANK YOU.

BLEND DOOR IN ALL FORD EXPLORERS CAUSES NO HEAT, ICY FOGGY WINDSHIELDS!!!!

EVENT/SITUATION: HESITATES AND CHOKES AT 40-45 MILES PER HOUR WHEN TRYING TO ACCELERATE, ALONG WITH A SLIGHT RUBBING SENSATION FELT THROUGH THE STEERING WHEEL AND GAS PEDDLE. THEY ADVISED REPLACING THE UPPER BALL JOINTS. THEY ALSO STATED A WEAK BATTERY WHICH WAS REPLACED. THIS DID SEEM TO FIX VARIOUS FAULTY FALSE ELECTRICAL ISSUES: INTERIOR LIGHTS STAYING ON AND FALSE LIGHT/DASHBOARD READINGS. FAULTY TRANSMISSION, EMISSIONS OR PLUGS/WIRING HAVE BEEN POSSIBILITIES. I'VE TAKEN IT TO GOODYEAR WHO RECOMMENDED CHANGING OUT THE PLUGS AND WIRES, ALONG WITH A FLUSH. I'VE BEEN TOLD THAT FLUSHES CAN RUIN PARTS ON OLDER VEHICLES AND CAUSE OTHER EXPENSIVE PROBLEMS. I FOUND A FEW WEBSITES WERE THERE ARE MANY OTHER CUSTOMERS HAVING THESE SAME ISSUES WITH THE 2002 FORD EXPLORER. FORD HAS BEEN NOTIFIED AND AWARE OF THESE TRANSMISSION ISSUES AND EXPENSIVE PROBLEMS, COVERING UP WITH OTHER LITTLE RECALLS LIKE THE WIRING HARNESS. I, LIKE MANY, ARE BEING...

I OPENED THE LIFTGATE GLASS TO MY FORD EXPLORER IN ORDER TO LOAD GROCERIES INTO THE BACK. THE GLASS CAME DOWN ON MY HEAD AND I PUSHED IT BACK UP OFF OF ME WHEN IT EXPLODED ALL OVER THE PLACE. THE MOLDING CAME DOWN ONTO MY HEAD AND MY BACK (I WAS STILL LEANING INTO THE CAR). BECAUSE IT WAS VERY COLD OUT, I WAS WEARING A HEAVY COAT WITH A HAT AND THE HOOD PULLED UP ONTO MY HEAD, SO THIS CUSHIONED THE IMPACT ONTO MY BACK AND HEAD. GLASS WAS EVERYWHERE. THERE HAVE BEEN SEVERAL RECALLS ON THIS PIECE OF EQUIPMENT SINCE WE HAVE HAD THE TRUCK, BUT THE LAST ONE WAS ABOUT 5 YEARS AGO. THE DEALER TOLD ME IT WOULD BE MY RESPONSIBILITY TO FIX. I DON'T BELIEVE THAT LIFTGATES SHOULD JUST BE FALLING OFF OF CARS OR EXPLODING, EVEN IF THE CAR IS 8 YEARS...

I PURCHASED MY 2002 FORD EXPLORER IN AUGUST 2002. I HAVE BEEN HAVING TRANSMISSION SLIPPAGE GEAR PROBLEMS SINCE 2003. WHILE DRIVING MY 2002 FORD EXPLORER MY TRANSMISSION WILL SLIP WITHOUT PRIOR WARNING AND JUST IMMEDIATELY STOP ACCELERATING AND OFTEN COMPLETELY SHUTS DOWN. I HAVE HAD THIS HAPPEN TO ME SINCE 2003 AND HAVE BROUGHT IT BACK INTO THE DEALER MORE THAN THREE TIMES. TWO TIMES THEY SAID NOTHING WAS FOUND. IN MARCH 2004 THEY FINALLY ACKNOWLEDGED THAT SOMETHING WAS WRONG, DID A QUICK FLUSH TO THE TRANSMISSION REPLACED THE TORQUE AND SENT ME BACK OUT WITH THE PROBLEM STILL OCCURRING. ON 10/16/09 NOW THE O/D OFF LIGHT BEGAN TO BLINK AND ONCE AGAIN I BROUGHT IT BACK IN AND NOW THEY SAY I NEED A NEW TRANSMISSION. MY VEHICLE ONLY HAS 45,000 MILES AND THEY ARE TRYING TO SAY THAT THIS PROBLEM IS NOT A SAFETY OR MANUFACTURES DEFECT!! ARE...

I HAVE A 2002 FORD EXPLORER LIMITED THAT HAS HAD CONTINUOUS REAR AXLE LEAKING AND OPERATING ISSUES. I HAVE HAD THE BEARINGS REPLACED THREE TIMES, THE SHAFT AXLE SEAL REPLACED, THE KNUCKLE ASSEMBLY REPLACED AND THE SPINDLE REPLACED. I HAD THIS WORK DONE AT CORTESE AUTO GROUP IN HENRIETTA NY (585-475-1211) IN JUNE OF 2007 AND APRIL OF 2008. I JUST NOTICED DIFFERENTIAL FLUID LEAKING FROM THE REAR AXLE ASSEMBLY AREA ON MARCH 16, 2009 AND CALLED THE CORTESE GROUP TO SEE IF THEY WOULD HONOR THEIR PREVIOUS REPAIR. THEY ADVISED ME THAT I WAS BEYOND THE "ORIGINAL PROBLEM" 2007 REPAIR DATE AND THE COST WAS ON MY OWN. TO REPAIR THIS LEAKY AXLE SEAL WILL COST ME IN THE NEIGHBORHOOD OF $400 AND CONSIDERING THIS HAS BEEN AN ONGOING ISSUE WITH THIS VEHICLE, I FEEL FORD MOTOR COMPANY OR CORTESE SHOULD FIX THIS PROBLEM WITH NO COST TO ME....

3/4/08 MOTOR SIZED NO STEERING NO BRAKES AT 62000 MI. BHT REBUILT MOTOR FROM FORD 3YR/75000MI WARRANTY 2/8/09 MOTOR SIZED NO STEERING NO BRAKES AT 71000MI -11MOS /9000MI LATER 2/16/09 TOWED TO MALOUF FORD S.B.NJ NEED OTHER MOTOR NO REBUILT MOTORS AVAILABLE FROM FORD I HAVE NO CAR-FORD WILL NOT GIVE LOANER OR RENTAL. *TR

HAVE ENGINE PROBLEM WARRANTY WILL NOT COVER BECAUSE DEALER PUT BACK ODOMETER. *TR

2002 FORD EXPLORER LIFT GATE CLIP ON APPLICATOR IS AND HAS BEEN SPLITTING FROM TOP TO BOTTOM EVERY TIME SOME ONE CLOSED THE LIFT GATE I SAW THIS ON MANY OTHER FORD EXPLORERS AND IT COST {US -S 300 DOLLARS TO INSTALL A NEW ONE AT THE DEALERS SHOPS TO REPAIR. SOME THING NEED TO BE DONE FORD MANUFACTURE NEED TO REIMBURSE TO FIX THIS PROBLEMS NOW AND IN THE FUTURE I CANNOT AFFORD TO FIX MY EXPLORER SO I AM WAITING TO SEE IF FORD CAN FIX THIS PROBLEM FOR ME AND OTHERS LIKE ME WHO CANNOT AFFORD TO FIX THE PROBLEM I BELIEVE SOMETHING SHOULD BE DONE. PLEASE FOR A REPLY AT MY EMAIL THANK YOU SINCERELY E J. *TR

WHEEL BEARINGS ON 2002 FORD EXPLORER ARE WEARING OUT WITHOUT ANY NOTICE. I NEVER HAD A CAR THAT EXPERIENCED THIS ISSUE. THIS IS A SEVER PROBLEM AS I DRIVE MY SMALL CHILDREN AROUND IN. KNOWING THAT A WHEEL COULD EVENTUALLY COME OFF SCARES THE LIFE OUT OF ME. THERE IS NO RECALL FROM AS THIS IS A MANUFACTURE DEFECT. *TR

WITHIN FOUR MONTHS FROM DATE OF PURCHASE MY 2002 FORD EXPLORER XLT 4WD START HAVING PROBLEMS. THEY ARE: 1. VIBRATION INSIDE INCLUDING PHYSICAL MOVEMENT INSIDE WHEN DRIVING WITH REAR WINDOW CRACK OVER 30 MPH. THE FASTER YOU DRIVE THE GRATER THE VIBRATION. I TOOK THE EXPLORER TO SEVERAL DEALERS, THEY INFORM ME THAT THIS IS NORMAL AND IT'S REFER TO AS HELICOPTER EFFECT. 2. THE DIGITAL KEYPAD STOP WORKING. 2. THE KEYS DON'T OPEN THE DOOR 3. THE TRANSMISSION SLIP, KICK AND DELAYS WHEN PUT IN DRIVE OR REVERSE. 4.TRANSMISSION DELAYS GOING INTO OVERDRIVE. 5.THE PASSENGER SIDE QUARTER PANEL GLASS SHATTER TWICE, AT FIRST I TAUGHT SOMEONE HAD BROKE IT AND MY SON REPORTED IT TO THE POLICE. THE INSURANCE COMPANY REPLACE IT AND FEW MONTHS LATER IN MY GARAGE IT SHATTER AGAIN AND THAT'S WHEN IT ALL CAME TOGETHER. THIS TIME MY SON FIX IT FOR ME. 6.THERES ALSO...

I AM VERY CONCERNED AT ALL OF THE TRANSMISSIONS COMPLAINTS THAT THE NHTSA HAS HAD ON THE FORD 2002 EXPLORER AND NOTHING IS BEING DONE ABOUT THIS. I HAVE SENT IN 1 OF MANY COMPLAINTS BECAUSE OF COURSE I AM ONE OF THE UNLUCKY CITIZENS OF THE U.S. WHO BELIEVED THAT THE FORD EXPLORER WAS A VERY DEPENDABLE VEHICLE. HELLO IS IT GOING TO TAKE SOMEONE ACTUALLY GETTING KILLED FOR THIS VEHICLE TO BE RECALLED FOR THE TRANSMISSION. I ALMOST GOT REAR ENDED AND JUST IN THE PAST 4 MONTHS THERE HAS BEEN COMPLAINTS OF PEOPLE GOING IN DITCHES, RUNNING OFF THE SIDE OF THE ROAD, DO YOU THINK THAT SOMEONE COULD REALLY RESEARCH THIS [XXX] ISSUE AND GET THIS [XXX] VEHICLE RECALLED BEFORE SOMEONE DOES GET HURT OR AT LEAST MAKE FORD REPLACE THE TRANSMISSIONS AND REIMBURSE ANYONE WHO HAS HAD THEIR TRANSMISSION REPLACED. OH THEY MIGHT AS WELL...

FORD EXPLORER REAR DIFFERENTIAL - REPLACED 3 X'S OVER 6 YEARS. *TR

IT STARTED AROUND 78,000 MILES. MY TRANSMISSION STARTED TO SLIP AS I WAS DRIVING UP A HILL. THE TRANNY WAS SLIPPING BETWEEN 1ST AND 2ND GEAR. I TOOK THE VEHICLE INTO THE DEALERSHIP - HAD TO REPLACE THE WHOLE TRANSMISSION ($3400). TRANSMISSION AGAIN AT 137,000 MILES SLIPPING BETWEEN 1ST AND 2ND GEAR AGAIN - WARRANTY EXPIRED - FORD COULD ONLY GIVE ME A WARRANT FOR 36,000 MILES OR 3 YEARS - I'M UNDER MY 3 YRS BUT NOT MILEAGE. TOOK TO THE DEALERSHIP AGAIN, NOW ITS MY TRANSMISSION BAND ($2100) BUT WITH ALL THE WEAR ON THE TRANSMISSION AND THE COST. I WILL HAVE TO REPLACE THE TRANSMISSION AGAIN. DURING THIS TIME THAT MY TRANSMISSION PROBLEMS, I ALSO HAD THE RIGHT (I BELIEVE IT WAS THE RIGHT) REAR AXLE WENT OUT TWICE MY OVERDRIVE LIGHT CAME ON. I THINK THERE IS A CORRELATION WITH THE OVERDRIVE SYSTEM AND THE TRANNY....

TRANSMISSION SHIFTED HARD INTO 2ND GEAR FROM DAY ONE, TOOK IT TO DEALER AND THEY SAID IT WAS NORMAL, WHINING IN REAR END ALSO SAID NORMAL. HAD TO REPLACE 2 WHEEL BEARINGS, 2 MORE BAD NOW, REPLACED WHEEL HUB, NOW TRANSMISSION WILL NOT SHIFT. *TR

TRANSMISSION WOULD REV BEFORE SHIFTING INTO 3RD GEAR, HAD IT REPLACED AT A FORD DEALERSHIP WITH FORD PARTS, 17 MONTHS LATER SAME THING AND FORD WILL NOT BACK IT UP, A TRANSMISSION SHOULD LAST LONGER THAN 17 MONTHS, THIS HAS COST ME A TOTAL OF $4,000.00 DOLLARS, AND DUE TO THIS DEFECT THE CARS BOOK VALUE IS $4,500.00 BECAUSE IT IS A KNOWN FACT THAT THE FACTORY PARTS AND THE REPLACEMENT PARTS ARE NO GOOD. 12 MONTH, 12,000 MILE WARRANTY, WHEN THE STANDARD IS 36 MONTH, 36,000 MILES. THIS TRUCK SUCKS!!!!!!!!! FORD NEEDS TO DO SOMETHING ABOUT THIS PROBLEM!! *TR

2002 FORD EXPLORER XLT REAR WINDOW LIFT PANEL CRACKED (DEALER REPLACED ONCE DUE TO SMALL STRESS FRACTURES WAS THE EXPLANATION GIVEN ME) REPLACEMENT PANEL CRACKED WITHIN 6 MONTHS, SAME PLACE AS FIRST CRACK, BUT EXTENDING ALL THE WAY THROUGH PANEL. DEALER AND FORD MOTOR COMPANY CONTACTED AND REFUSED TO REPLACE. THIS POSSES A DANGER IF THE PANEL FLIES OFF DURING VEHICLE OPERATION. I HAVE SEEN MANY OTHER FORDS WITH THE SAME DEFECT AND FORD SHOULD OFFER A RECALL. PLEASE ADVISE. *TR

THIS IS MY SECOND FORD VEHICLE WITH ONLY 80K MILES AND ON BOTH, ALL WHEEL BEARINGS HAVE HAD FAILURE. AND ON MORE THAN ONE OCCASION FOR A SINGLE BEARING. IT IS VERY COSTLY TO REPAIR THESE DEFECTS AT APPROXIMATELY $500 PER WHEEL, AND IS AN OBVIOUS MECHANICAL AND SAFETY HAZARD. TWICE I HAVE BEEN STRANDED ON THE HIGHWAY WITH A CHILD IN THE CAR BECAUSE THE WHEEL HAS ALMOST CAME OFF. CONSUMERS SHOULD NOT HAVE TO REPAIR THESE DEFECTS AT THEIR EXPENSE TO HAVE THEM CONTINUALLY FAIL OVER AGAIN. I WOULD LIKE TO SEE TO THE POSSIBILITY OF A CLASS ACTION LAWSUIT AGAINST FORD IF THEY CANNOT AGREE TO A RECALL, SINCE THERE ARE CERTAINLY WELL ENOUGH PEOPLE WITH THESE PROBLEMS. I HAVE LOST ANY AND ALL INTEREST IN THIS MANUFACTURER AND WILL NOT CONSIDER AN AMERICAN MADE CAR IN THE FUTURE. *TR

2002 FORD EXPLORER XLS, WITH 86,000 MILES. O/D LIGHT BEGAN BLINKING. 4 DAYS LATER COMPLETE TRANSMISSION FAILURE. CAR TOWED TO TRANNY MECHANIC. ENTIRE TRANSMISSION NEEDS TO BE REPLACED. *TR

THE KEY IGNITION SWITCH KEEPS ON GETTING GROUND AND HAD TO DISCONNECT THE BATTERY TO PULL THE KEY OUT OF THE IGNITION SWITCH. THIS WILL BE THE THIRD TIME I HAVE TO REPLACE THE SWITCH. *AK

VEHICLE STARTED TO HESITATE WHEN SHIFTING, WHINING NOISE FROM REAR END AS WELL. OVER DRIVE LIGHT ON, THEN FINALLY VEHICLE STOPPED ENGAGING GEARS. 2002 EXPLORER HAS BEEN SITTING IN DRIVEWAY FOR ONE YEAR DUE TO TRANSMISSION FAILURE. FORD NOT WILLING TO FIX THE PROBLEM. VEHICLE HAS 58000 MILES. PRIOR TO THIS INCIDENT REAR HATCH WINDOW BLEW OUT TWO TIMES WITH THE SECOND TIME GLASS BLEW OFF SO VIOLENTLY IT DAMAGED PAINT ON NEW VEHICLE (DEALER AND FORD MANUFACTURER REFUSED TO PAY FOR REPAIR AND INSTRUCTED ME TO FILE INSURANCE CLAIM) DAMAGE TO OTHER CAR WAS CLEARLY DUE TO DEFECT IN WINDOW HATCH MECHANISM AND THEY SHOULD PAY. NOTHING HAS BEEN DONE. *JB

ON OR ABOUT NOVEMBER 3, 2005, I PURCHASED A BREAK MODEL USED FORD EXPLORER XLT 2002 FROM NORM REEVES HONDA CAR DEALER IN CERRITOS, CA. THE CAR HAD 78,000 MILES ON IT AT THE TIME OF PURCHASE. I SIGNED THE PAPERS AND TOOK THE POSSESSION OF THE CAR. IT HAS NOT BEEN MORE THAN 2 MONTHS THAT THE CAR STARTED GIVING ME TROUBLE ON THE PICK UP OF THE SPEED, TRANSMISSION, GEAR ADJUSTMENT, OVER USE OF THE GAS, DIFFICULT HIGH ALTITUDE DRIVING EVEN AFTER CHANGE OF GEARS, AIR SUCTION INTO THE ENGINE AND TRANSMISSION, ACCELERATOR AND SIGNS LIKE SERVICE ENGINE SOON ON THE FRONT PANEL, ALTHOUGH I HAVE BEEN GETTING REGULAR LUBE AND TUNE ON THE CAR AFTER EVERY 3000 MILES. WHILE DRIVING THE, OCCASIONALLY, THE CAR GIVES A THUNDERING NOISE ON THE TIRES AS IF IT IS DRAGGING ITSELF AND RUNNING ON THE ROAD. THIS MAKES ME FEAR THAT...

I HAVE HAD MY TRANSMISSION IN MY 2002 FORD EXPLORER REBUILT BY A LOCAL FORD DEALERSHIP AT 53,000 MILES AND A FORD RE-MANUFACTURED TRANSMISSION INSTALLED AT THIS DEALERSHIP AT 69,000. THIS LOCAL DEALERSHIP HAS REPLACED THE TRANSFER CASE TWICE, DRIVE AXLE, AND UNIVERSAL JOINTS BETWEEN 69,000 AND 74,000 TO CORRECT AN ONGOING REPORTED SHIFTING PROBLEM WITH THE TRANSMISSION. MY TRANSMISSION FAILED AT 109,000, AGAIN, MUCH TO MY DISMAY. THE DEALERSHIP RESPONDED THAT IT WAS A MANUFACTURER'S ISSUE AND SUGGESTED THAT I CONTACT FORD. UPON CONTACTING FORD MOTOR COMPANY, I WAS TOLD THAT IT WAS A DEALERSHIP ISSUE AS THE DEALERSHIP HAD INSTALLED THE TRANSMISSION AND MAY HAD DONE SO INCORRECTLY. I TOOK MY VEHICLE TO AN INDEPENDENT TRANSMISSION SPECIALIST WHO REPLACED THE TRANSMISSION AND INDICATED THAT THE PREVIOUS TRANSMISSION WAS, IN FACT, DEFECTIVE. *JB

I OWN A 2002 FORD EXPLORER XLS BOUGHT NEW FROM THE DEALERSHIP. THERE WAS A RECALL ISSUED IN OCTOBER 2004 FOR THE REAR LIFT GLASS HINGE (04S20). I HAVE BEEN WAITING OVER 2 MONTHS FOR PARTS TO BE AVAILABLE. IT WAS FINALLY REPAIRED ON 1/6/05 AT KEATING FORD DEALERSHIP. TODAY 1/9/05 MY WIFE HAD DRIVEN TO THE GYM AND WAS CALLED TO THE FRONT DESK. CRACKLING HAD BEEN HEARD BY FELLOW GYM MEMBERS PRIOR TO THE REAR GLASS SHATTERING TO PIECES AND METAL FRAME IS BUCKLED. NO EVIDENCE OF VANDALISM WAS PRESENT. THE NEW PARTS MUST HAVE BEEN DEFECTIVE OR INSTALLED IMPROPERLY. I HAVE FILED A CLAIM WITH MY INSURANCE COMPANY, LIBERTY MUTUAL. THE REPRESENTATIVE STATED SHE HAD A CALL A FEW DAYS AGO ABOUT A SIMILAR INCIDENT FROM ANOTHER FORD EXPLORER OWNER. I HAVE CONTACTED MY DEALER AND LEFT A MESSAGE BUT UNFORTUNATELY, BEING A SUNDAY, IT IS CLOSED....

MY FORD EXPLORER TRANSMISSION IT WAS AT 36000 MILES, MY CAR WAS TUNED AND SERVICED AS SHUDULE, AND IT COST A TOTAL OF $1700.00 TO FIX. WHICH THE CAR IS ONLY 2 YEAR OLD. THE AIR CONDITION STOP WORKING IN DECEMBER OF 2003 AND AT THE TIME MY CAR WAS BARELY 1 YEAR OLD THIER HAS BEEN MANY OTHER CONCERN WITH MY EXPLORER THAT I AM MAKING $500.00 PAYMENT ON. I BELIVED I HAVE PURCHASE A DEFECTED CAR. *AK

OCTOBER 2001, I PURCHASED A NEW 2002 FORD EXPLORER FROM DON REID FORD MAITLAND, FLORIDA. I EXPERIENCED ONE PROBLEM AFTER THE OTHER WITH MY WINDOWS AND DOORS. FIRST, THE BACK HALF DOOR CAME OPEN AND REFUSED TO CLOSE. THE DEALER REPAIRED IT. NEXT, THE REPLACEMENT REFUSED TO WORK; THE DEALER ORDERED THE PART AND REPAIRED IT. NEXT, THE ENTIRE BACK WINDOW, CRASHED TO THE GROUND. I PLACED THE DRAGGING PART IN THE BACK OF MY TRUCK AND STOPPED AT GREENWAY FORD. GREENWAY REFUSED THE REPAIR AND SENT ME WHERE I PURCHASED IT. DON REID KEPT THE TRUCK A FEW DAYS AND REPAIRED IT. NEXT, SCREWS ON THE PASSENGER SIDE DOOR CAME OUT, THAT DOOR WOULDN'T CLOSE. FED UP WITH REPEATED TRIPS TO DON REID I HAD MY HUSBAND FIX IT, THE DOOR CAME LOOSE AGAIN. I'M AT THE LIMIT ON WHAT I'LL ENDURE FROM A VEHICLE I'M PAYING NEARLY $500.00/MO...

THE AUTOMATIC GEAR SHIFT BROKE. COULD NOT CHANGE GEARS. ELECTRIC WINDOWS STOPPED WORKING BOTH DRIVER AND PASSENGER. AIR CONDITIONER BROKE - AIR CONDITIONER CLUTCH MAKE RUBBING NOISE WHEN ENGAGED.

THE REAR AXLE SEALS AT THE GEAR CASE HAVE FAILED TWICE CAUSING AXLE FLUID TO LEAK. THE DEALER HAS REPLACED EACH TIME SAYING THAT "FORD HAS AN ISSUE" WITH THESE SEALS BUT THEY DO NOT HAVE A LASTING REPAIR. NOT ALL 2002 FORD EXPLORERS HAVE THIS PROBLEM. *JB

THE SMELL OF MOLD IS COMING OUT OF THE A/C. ALL THE DEALERSHIP DID WAS DEODORIZE THE VENTS. THE MUSTY ODOR PERSISTS. I HAVE READ THAT OTHERS HAVE THE SAME PROBLEM WITH THEIR 2002 FORD EXPLORERS. *LA

VEHICLE RUNS AT IDLE FOR APPROXIMATELY 20 WITH AC ON EITHER AUTO OR RECYCLED AIR. THE EXTERNAL TEMPERATURE STARTS TO COUNT DOWN TO 50 DEGREES AND STAYS THERE UNTIL VEHICLE IS TRAVELING AGAIN. THIS CAUSES THE AUTO TEMP TO ADJUST.