NHTSA Complaint #10162517 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10162517
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	March 1, 2005
Date Filed	July 16, 2006
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

VEHICLE STARTED TO HESITATE WHEN SHIFTING, WHINING NOISE FROM REAR END AS WELL. OVER DRIVE LIGHT ON, THEN FINALLY VEHICLE STOPPED ENGAGING GEARS. 2002 EXPLORER HAS BEEN SITTING IN DRIVEWAY FOR ONE YEAR DUE TO TRANSMISSION FAILURE. FORD NOT WILLING TO FIX THE PROBLEM. VEHICLE HAS 58000 MILES. PRIOR TO THIS INCIDENT REAR HATCH WINDOW BLEW OUT TWO TIMES WITH THE SECOND TIME GLASS BLEW OFF SO VIOLENTLY IT DAMAGED PAINT ON NEW VEHICLE (DEALER AND FORD MANUFACTURER REFUSED TO PAY FOR REPAIR AND INSTRUCTED ME TO FILE INSURANCE CLAIM) DAMAGE TO OTHER CAR WAS CLEARLY DUE TO DEFECT IN WINDOW HATCH MECHANISM AND THEY SHOULD PAY. NOTHING HAS BEEN DONE. *JB

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