NHTSA Complaint #11557714 — 2002 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11557714
Vehicle	2002 FORD EXPLORER
Component	ENGINE
Date of Incident	November 23, 2023
Date Filed	November 30, 2023
Mileage	88,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2002 Ford Explorer. The contact stated while driving 45 MPH, the vehicle shut off. The contact was able to coast off the freeway. There were no warning lights illuminated. The contact called an independent mechanic, but the mechanic declined to service the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified about the failure and opened a case. The approximate failure mileage was 88,000.

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