NHTSA Complaint #11300581 — 2002 FORD EXPLORER ELECTRICAL SYSTEM

Complaint Details

ODI Number	11300581
Vehicle	2002 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	May 28, 2019
Date Filed	January 20, 2020
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

WAS DRIVING ON HWY AND MY VEHICLE JUST SHUT DOWN AS I WAS TURNING OFF THE MAIN ROAD, LOST ALL CONTROL OF STEERING. WHEN I RAISED THE HOOD I SAW MY RADIATOR SMOKING AND ALL OF A SUDDEN IT POPPED. HAD TO HAVE IT TOWED IN TO THE SHOP AND WAS TOLD THAT THE RADIATOR HAD EXPLODED AND THE ENGINE SEIZED UP! HOW COULD THIS HAPPEN? I NEVER EVEN HAD IT TO OVER HEAT OR THE LIGHT NEVER EVEN ALERTED ME. JUST BLEW UP AND LEFT ME STRANDED. I WAS TOLD AFTER THE FACT THAT THERE IS A RECALL ON THE RADIATOR! *TR

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