2002 FORD EXPLORER Unknown Or Other Problems

42 NHTSA complaints on file

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Unknown Or Other Issues in the 2002 FORD EXPLORER

42 unknown or other complaints have been filed with NHTSA for the 2002 FORD EXPLORER. Of these, 2 involved a crash, 1 involved a fire, and 4 resulted in injury.

42
Complaints
2
Crashes
1
Fires
4
Injuries
0
Deaths

All Unknown Or Other Complaints

#11672158 |
September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer Sport cause my engine was overheating. I got out walked to the rear of my vehicle pushed my unlatch button on the tailgate and I lifted the glass part of the rear hatch. Both air hinges were not working correctly to keep it up so I gently rested the glass on my hair that was put up in a bun and just a little bit of the glass was resting on the very top of my head where my hair was slicked back for my bun so my hands were free to grab the bottles of water. (My hair was the softest of resting place's). As I reached in the back to grab the water bottles I heard the loudest bang and hundreds of little pieces...
#11278383 |
THE RADIATOR STARTED GOING OUT ON ME. I HAD TO FIX IT TWICE. THE BREAKES I KEEP HAVING THE CONTINUED FIXING THEM EVERY 4 MONTHS. RECENTLY OCTOBER 25, 2019 IT STARTED SMELLING LIKE BURNT RUBBER CAME THRU THE AIR VENTS. THINGS WITH THE ELECTRICITY OE A SHORTAGE. WITH THE TIRES THEY PUT WRONG TIRE SIZE. THEY TOLD ME TO SIGN AND GO BECAUSE THEY DIDN'T HAVE MY ACTUAL TIRE SIZE. ITS ALWAYS ON THE SMALLS STREETS AND ON FREEWAY OR. HIGHWAY IT SMELLS LIKE BURNT RUBBER. THE OWNER DIDN'T NOTIFY ME OR BOTHER TO TELL ME IT WAS ON RECALL ALREADY.
#11058122 |
AFTER JUMPING THE VEHICLE DUE TO DEAD BATTERY GEAR SHIFTER SNAPPED WHEN SHIFTING CAR INTO DRIVE. VEHICLE STUCK IN REVERSE ALSO NEED A NEW TRANSMISSION. FORM CARS ARE WORTHLESS! DON'T BUY A FORD!!
#10884736 |
LIFT GATE WINDOW FELL OFF THE HINGES AS EXPLAINED IN RECALL #04V442000
#10875037 |
BACK GLASS SHATTERED AFTER CLOSING THE HATCH
#10865728 |
I JUST BOUGHT MY VEHICLE ON 5/17/20 AT A LOT CALLED GRANT MOTORS 2744 FOWLER ST FORT MYERS FL, 33901 DURING THE DAYTIME, THEY KEEP PUSHING , AND PUSHING ME TO BUY IT TOOK MY ID TO COPY WE LEFT WITHOUT MY ID, HAD ANOTHER VEHICLE I WANTED TO BUY BUT HAD TO GO BACK TO GRANT TO GET ID, WHEN PETE STARTED AT US AGAIN AND KEEP COMING DOWN ON PRICE, TILL MY BROTHER TOLD ME IT WAS WORTH IT TO BUY IT, SO I DID, WELL DURING THE DAY IN BRIGHT SUNSHINE YOU COULDN'T SEE THE TAILLIGHTS, NOR THE DASHBOARD LIGHTS, AND AS DRIVING IT HOME TURNED ON RADIO TO LISTEN TO IT , ALL'S IT WOULD DO IS FLICKER, WOULDN'T CHANGE STATIONS, WOULDN'T DO NOTHING AT ALL, AND THEY PUT A CARFAX FOLDER ON MY DASH FOR ME TO READ AT HOME , THAT IS WHEN I...
#10861666 |
TAKATA RECALL . MY OD LIGHT KEEPS BLINKING , TAKES FOREVER TO SHIFT I HAVE TO TAKE MY FEET OF THE GAS UNTIL I HEAR IT SHIFT THEN I CAN PRESS THE GAS AGAIN AND THE CAR JERKS WHEN THE GEARS SHIFT. THE CAR WILL SHUT OFF IF I PUT THE CAR IN REVERSE OR IF I CHANGE THE GEAR TO DRIVE . THERE SEEMS TO BE A LOT OF ISSUES BUT THE OD LIGHT SEEMS TO BE COMMON. I TOOK IT TO MORE THAN ONE DEALERSHIP AND THEY TOLD ME THAT ITS A TRANSMISSION PROBLEM. WHY HASN'T FORD TAKEN RESPONSIBILITY AND RECALL THIS ISSUE IF ITS HAPPENED TO SO MANY OF US . I AM A MOTHER OF FOUR THAT NEEDS HER CAR AND THIS IS UNFAIR BECAUSE ITS A VERY EXPENSIVE FIX I WAS QUOTED BETWEEN $2,500-$3,000
#10854990 |
WHEN I TURN MY WINDSHIELD WIPERS ON THEY STAY ON LOW AND WILL NOT GO OFF UNLESS I TURN THE TRUCK OFF WITH THE WIPERS IN OFF POSITION. MY O/D OFF LIGHT STARTED BLINKING WHEN I WAS DRIVING DOWN THE ROAD WHEN I TURN THE TRUCK OFF FOR A FEW MINUTES IT GOES OFF, BUT COMES ON A LITTLE BIT LATER WHILE DRIVING.
#10854826 |
REAR PANEL CRACKED WITHOUT COLLISION OR INCIDENT REAR GLASS OF LIFT GATE EXPLODED UPON CLOSING IN MY DRIVEWAY, WHILE PARKED, ON SATURDAY 4/9/201 I KNEW NOTHING OF A PENDING CLASS ACTION LAWSUIT OR THE DEFECT BEING COMPLAINED ABOUT BY SO MANY EXPLORER OWNS FROM THE YEARS OF 2002-2005 FORD CHANGED THE PROBLEM PIECE AFTER 2005 HOWEVER THEY NEVER RECALLED THE LIFT GATE OR REAR PANEL INSURANCE WILL NOT COVER IT FORD WILL NOT RECALL OR REPLACE IT THERE IS GLASS EVERYWHERE AND I DO NOT HAVE 500+ DOLLARS TO REPLACE IT. THIS WAS A DEFECT THAT SHOULD BE REPLACED BY FORD!
#10810804 |
I WAS PULLING OUT OF A PARKING SPACE AND I NO MORE THAN PULLED THE GEAR SHIFT LEVER BACK AND IT BROKE OFF. I COULD NOT SHIFT AT ALL. THE KEYS GOT STUCK IN THE IGNITION, TOO. I HAD TO LEAVE MY CAR THERE OVER NIGHT UNTIL THE FOLLOWING MORNING WHEN THE TOW COMPANY CAME. I ALSO COULD NOT LOCK MY DOORS, AND IT WAS LOADED WITH WORKING EQUIPMENT. ( I CANNOT EVEN IMAGINE IF IT BROKE AFTER I HAD PUT IT IN REVERSE OR DRIVE, AND BEEN STUCK IN THE MIDDLE OF THE ROAD, OR IF THIS HAD HAPPENED IN A REMOTE PLACE. ) AS YOU CAN SEE BY MY PICTURE IT WAS ACTUALLY THE METAL, POSSIBLY ALUMINUM BUT NOT 100% SURE .. METALS SHOULD NOT JUST BREAK.. THIS IS DEFINITELY A DEFECT . I ALSO NOTED ON JUST ONE WEBSITE OVER 151 COMPLAINTS FOR THIS EXACT SAME THING...
#10765038 |
I WAS DRIVING ALONG AND THE OVER DRIVE LIGHT OFF STARTED FLASHING AND I STARTED EXPERIENCING THE VEHICLE STARTING TO SHIFT HARDER IN 1 & 2 GEARS!
#10735969 | Crash
WAS DRIVING ON PRIVATE PARKING LOT AT 10 MPH WHEN GAS PEDAL SLAMMED TO THE FLOOR LOCKED AND ACCELERATED VEHICLE TO APPROX. 35 MPH AND CAREENED THROUGH 6FT CHAIN LINK FENCE ONTO RV DEALERSHIP LOT AND CRASHED INTO A MOTORHOME. ENTIRE WHEEL AND HOUSING RIPPED FROM THE CAR, PERSONAL INJURIES SUSTAINED
#10715534 |
BACKING INTO PARKING SPACE AND GEARSHIFT HANDLE ON COLUMN FELL OFF IN MY HAND. I COULD NOT SHIFT OUT OF GEAR. HAD TO SHUT OFF ENGINE ON A HILL WITH CAR STUCK IN REVERSE. COULD NOT GET KEY OUT AND CAR STARTED TO ROLL DOWNHILL. I HAD TO CALL A FRIEND TO BLOCK TIRES RATHER TRUST EMERGENCY BRAKE ON A HILL.
#10510838 | Crash
CAR RECK
#10462232 |
I JUST HAD MY CAR SERVICED FOR A RECALL AT CHEROKEE FORD IN WOODSTOCK GA. JUST 3 DAYS LATER, MY VEHICLE STOPPED WORKING IN THE MIDDLE OF A VERY BUSY STREET AND I WAS UNABLE TO RESTART IT. I WAS VERY LUCKY NOT TO BE HIT. IT WOULD HAVE BEEN TRAGIC. *JS
#10427543 |
THE TRANSMISSION HAS A 5 SECOND DELAY WHEN GOING INTO REVERSE OR DRIVE. THE CAR TRANSMISSION JERKS FORWARD SUDDENLY AND RANDOMLY SHIFTS INTO A HIGHER OR LOWER GEAR WHILE DRIVING. THERE IS A LOUD GRINDING NOISE WHILE THE CAR IS RUNNING AND WHILE THE GEARS ARE SHIFTING. *TT
#10409083 | Fire
I WAS RIDING ALONG THE HIGHWAY IN MY 2002 FORD EXPLORER WITH MY TWO KIDS ON VACATION. WE HAD BEEN DRIVING FOR ABOUT 4 HOURS . I WAS USING THE CRUISE CONTROL. I CAME TO A RED LIGHT THEN CONTINUED ON FOR ABOUT 2 MILES THAN ALL OF A SUDDEN THE CHECK TEMP GAUGE CAME ON AND THE GAUGE WAS ALL THE WAY HOT. I WAITED FOR A SAFE PLACE ON THE SIDE OF THE RODE TO PULL OVER. AS SOON AS THE TRUCK WAS PUT IN PARK SMOKE STARTED COMING IN THROUGH THE GLOVE BOX AND THE HOOD. MY SON WHO WAS SITTING IN THE PASSENGER SEAT SAID HIS LEGS FELT HOT. A PASSERBY PULLED OVER AND YELLED GET YOUR STUFF AND GET OUT OF THE TRUCK. WE HAD ENOUGH TIME TO GET WHAT WE COULD AND RUN. THE TRUCK STARTED TO BURN AND ALL WE COULD DO WAS...
#10407539 |
MY VEHICLE SURGES FORWARD WHEN THE BRAKES ARE APPLIED. THIS HAS HAPPENED SEVERAL TIMES THIS MONTH. *TT
#10394595 |
OVER THE YEARS WE HAVE HAD REPEATED PROBLEMS WITH THE TRANSMISSION. IT JERKS AND STRUGGLES TO CHANGE GEARS. WHEN YOU TRAVEL AT FREEWAY SPEEDS IT WHINES AND JERKS WHEN IT CHANGES GEARS AND WHEN YOU'RE STOPPED AT A LIGHT IT MAKES WEIRD NOISES AND HESITATES WHEN YOU PUT YOUR FOOT ON THE GAS. WE HAVE REPEATEDLY HAD THE TRANSMISSION REPAIRED OVER THE YEARS.
#10380492 |
WHILE INSPECTING THE LEFT, REAR WHEEL BEARING A BROKEN SPRING WAS FOUND. IT WAS DETERMINED THAT THE WHEEL BEARING WAS ALSO IN A STAGE OF FAILURE. A LOAD NOISE LIKE THE VEHICLE HAD "TRUCK TIRES" WAS COMING FROM THE REAR. THE SPRING WAS FRACTURED AT THE TOP IN MULTIPLE PLACES AND PARTIALLY COLLAPSED
#10378363 |
MY 2002 FORD EXPLORER BACK REAR WINDOW EXPLODED THE GLASS HIT THE TOP OF MY HEAD AND CUT MY FACE AND A PIECE GOT IN MY EYE, GLASS WENT EVERY WHERE, IT WAS LIKE A BOMB WENT OFF. I AM NOT THE ONLY ONE THIS HAS HAPPEN TOO. I FEEL THIS REALLY NEEDS TO BE ADDRESS ASP, AND A RECALL ON IT. WHAT HAS TO HAPPEN SOME ONE LOSE A EYE FOR ANYTHING TO BE DONE. JUST CHECK THE REPORT ON THIS, ITS NOT A ONE TIME THING.. IT HAS HAPPEN TO LOST OF THEM WHY ISN'T ANY THING BEING DONE ABOUT IT ? IS FORD PAYING SOMEONE OFF. *LN
#10371292 |
I HAVE A 2002 FORD EXPLORER AND THE TRANSMISSION JUST WENT OUT ON IT. I WILL TELL THE STORY FROM THE BEGINNING. OK SO I WAS ABOUT 30 MINS AWAY FROM MY HOME AND DRIVING ON THE FREEWAY BACK HOME WHEN THE OD LIGHT STARTED BLINKING VERY FAST. THEN I GET OFF THE FREEWAY AND STOP AND THE RED LIGHT THEN WHEN I STARTED TO GO THE TRANSMISSION STARTED DOING ALL SORTS OF CRAZY [XXX] IT WAS CHANGING GEARS LIKE CRAZY AND FINALLY SETTLE OUT. THEN RIGHT BEFORE I TURN IN MY DRIVE THE TRANSMISSION JUST QUITS! IT JUST STOPPED! I PUT IT IN PARK THEN DRIVE AND NOTHING...NO SOUND.. NO MOVEMENT IT WOULD JUST ROLL BACKWARDS. SO NOW IT SITTING ON THE SIDE OF THE ROAD WHERE I PUSHED IT TO. ALL OF THIS HAPPENED IN 30 MINS! NOTHING WAS WRONG BEFORE THIS HAPPENED.!!!! PLEASE SOMEONE HELP AND LETS...
#10343352 |
I BOUGHT A FORD EXPLORER, V-6 4X4 AND THE TRANSMISSION LIGHT STARTED FLICKERING AND THE TRANSMISSION STARTED SHIFTING HARD WHEN I TRIED TO DRIVE IT HOME. *TR
#10321782 |
BACK GLASS BREAKING UPON SHUTTING DOOR , DRVIERS DOOR
#10253508 |
2002 FORD EXPLORER WITH BROKEN COIL SPRING, CRACK UNDER REAR WINDOW, AND TRANSMISSION SLIP, BROKEN PARKING BRAKE SHOES IN ASSEMBLY. SAME COMPLAINTS THAT SEEM TO BE COMMON. AND SAME WITH EVERYONE ELSE, NO HELP FROM FORD. *TR
#10230324 |
FORD EXPLORER REAR DIFFERENTIAL - REPLACED 3 X'S OVER 6 YEARS. *TR
#10227667 |
NOTICED A GRINDING AND WHINING NOISE COMING FROM RIGHT SIDE OF MY 2002 FORD XLT EXPLORER. ALSO THOUGHT THAT I NEEDED A NEW EXHAUST THE CAR WAS MAKING SUCH LOUD NOISE. WENT TO 2 DIFFERENT GARAGES FOR PRICING, I NEEDED BOTH FRONT AND REAR BEARINGS REPLACED ACTUALLY THE FRONT BEARING WAS ABOUT TO FALL OFF BOTH GARAGES STATED. ALSO THE LOUD NOISE FROM MY EXHAUST IT WAS MISSING ONE BOLT TO THE COVER, COVERING THE EXHAUST AND OR CATALYTIC CONVERTER. ALSO 8MONTHS PRIOR THE CARS TRANSMISSION WAS REPLACED. ALL OF THIS EXPENSIVE AND COSTLY REPAIRS HAPPENED AT 79,000 MILES. THIS IS A VERY DANGEROUS VEHICLE AND READING ALL OF THE OTHER COMPLAINTS THIS PROBLEM NEEDS TO BE CONSIDERED FOR RECALLS FROM FORD. MY FAMILY IS VERY IMPORTANT TO ME AND I USE THIS CAR TO TRAVEL AND TRANSPORT MY FAMILY. I AM VERY CONCERNED AND FORDS NEEDS TO INVESTIGATE THE...
#10206807 |
PULLING OUT OF A NEIGHBOR'S DRIVEWAY, MY SHIFT ROD CRACKED OFF AND DANGLED, LEAVING THE TRUCK IMMOBILE. NOTHING HAD PRECEDED THIS. DUE TO TOWING FEES, I CONTACTED A LOCAL MECHANIC WHO WAS ABLE TO BRING IT TO HIS SHOP, A MILE AWAY, VS. TO FORD, WHICH WOULD HAVE REQUIRED A $200 FLATBED TOW. THIS PROVIDER TRIED FOR 3 WEEKS TO GET A PART, # 5L2C36529A, TOLD THAT FORD HAD 1300 VEHICLES WITH THIS ISSUE. IF THIS HAD HAPPENED ON THE STREET, THERE WOULD HAVE BEEN AN ACCIDENT. SEVERAL CALLS TO FORD AND LOCAL DEALERSHIPS HAVE BEEN NOT ONLY UNPRODUCTIVE BUT FRUITLESS AND DEMEANING. WE ARE CONCERNED FOR OTHERS THAT HAVE THIS SAME ISSUE, WHICH FORD (WHICH I HAVE ALWAYS BEEN LOYAL TO PRIOR TO NOW) HAS GONE OUT OF ITS WAY TO DENY, ARE GOING TO BE ENDANGERED AND WOULD LIKE A RECALL INVESTIGATION, PLEASE! *TR
#10203968 |
REAR MIX CANISTER CAUSES A KNOCKING NOISE IN THE REAR DRIVER SIDE. THIS EQUIPMENT WAS REPLACED LAST YEAR AT THE BEGINNING OF SUMMER. FOUND A CRACK IN THE CONTAINER ALONG THE SEAM WAS THE CAUSE. COST $800 TO REPLACE. NOW MY COMPLAINT IS THE PROBLEM HAS RECURRED THIS YEAR INDICATING A DEFECT IN MANUFACTURING. *JB
#10177627 |
CRACKED ON THE BACK PANEL, BETWEEN THE WINDOW GLASS AND FORD LOGO. *JB
#10142081 |
CONSUMER REQUESTING SERVICE BULLETIN ON THE 2002 FORD EXPLORER. *TS *JB
#10133536 |
1) CHECK ENGINE LIGHT CAME ON. 2) DPFE SENSOR WAS FOUND TO BE DEFECTIVE 3) DPFE SENSOR WAS REPLACED AT MY COST EVEN THOUGH THERE IS A RECALL FOR VEHICLES WITH SAME YEAR, MAKE AND MODEL
#10128967 |
FRONT PASSENGER WINDOW (AUTOMATIC WINDOWS) STOPPED WORKING. MY EXPLORER WAS JUST A LITTLE OVER THE MILEAGE LIMIT ON THE WARRANTY. I TOOK IT TO THE LOCAL FORD DEALER AND WAS TOLD THAT IT WOULD COST OVER $300 TO REPAIR. THE MODULATOR IN THE WINDOW HAD FAILED. I CALLED FORD AND THEY AGREED TO THE REPAIR FOR $100. THAT SATISFIED ME. NOW, THE SAME THING HAS HAPPENED WITH THE REAR PASSENGER WINDOW. IF I USED THESE TWO WINDOWS EXCESSIVELY, I COULD SEE SOMETHING POSSIBLY HAPPENING. BUT, I DON'T - I'M THE ONLY OCCUPANT OF THIS VEHICLE 98% OF THE TIME. IS THERE ANYTHING THAT I CAN DO TO GET FORD TO REPAIR THIS OBVIOUSLY DEFECTIVE PART?
#10128861 |
I BOUGHT A USED 2002 FORD EXPLORER (USED) ON 2/8/03, WITH @43,000 MILES, AND AT TIMES, I EXPERIENCED A LURCHING IN MY CAR, WITH BANGING BETWEEN SHIFTS MOST OFTEN WHEN SWITCHING FROM DRIVE TO REVERSE, BUT SOMETIMES WHEN STRICTLY IN DRIVE, EVEN AT COMPLETE STOPS, SUCH AS RED LIGHTS. AS IT WAS BECOMING REPETITIVE, I BROUGHT THE CAR IN FOR SERVICE WITH THE DEALER I PURCHASED IT FROM - LARSON FORD IN LAKEWOOD, NJ. THE FIRST SERVICE WAS ON 5/24/04, IN WHICH THEY SAID IT WAS A TRANSMISSION PROBLEM, AND REPLACED THE DRIVESHAFT AND YOLK, WITH A COST OF $879.75 TO ME. AS THE PROBLEM WAS NOT CORRECTED, I BROUGHT MY CAR BACK ON 8/2/04, AT WHICH TIME THEY TOLD ME THAT THE SOLENOID WAS NOT RESPONDING, THEY REPLACED IT, AND TRIED TO CHARGE ME ANOTHER $900.00, WHICH I REFUTED, BECAUSE I HAD ALREADY PAID FOR THIS TO BE "FIXED"....
#10104441 |
I WAS DRIVING,WHEN I HEARD A LOUD NOISE COMMING FROM UNDERNEATH MY FORD EXPLORER.I THOUGHT FOR A SECOND OR TWO,THAT I HAD RAN OVER SOMETHING IN THE STREET.THE VEHICLE,SLOWED.WHEN I STOPPED FOR THE TRAFFIC LIGHT,IT WOULD NOT MOVE.THE OD OFF LIGHT WAS FLASHING.THE ONLY WAY I COULD MOVE THE TRUCK WAS IN NEUTRAL.I HAD THE TRUCK TOWED TO JOE RIZZA FORD IN N.RIVERSIDE,IL.THEY TOLD ME THAT THE TRANSMISSION HAD TO BE REPLACED.I PURCHASED THIS TRUCK FROM RIZZA NEW ON 09/11/01.59,000 MILES WAS ON THE SPEDOMETER.I BELIEVE THE TRANSMISSION WAS DEFECTIVE.I WAS TOLD IT WOULD COST ME $3,400.00 TO GET IT REPLACED.I HAD NO CHOICE BUT TO GO FURTHER IN DEBT AND BUY ANOTHER VEHICLE.*AK
#10102482 |
MY FORD EXPLORER TRANSMISSION IT WAS AT 36000 MILES, MY CAR WAS TUNED AND SERVICED AS SHUDULE, AND IT COST A TOTAL OF $1700.00 TO FIX. WHICH THE CAR IS ONLY 2 YEAR OLD. THE AIR CONDITION STOP WORKING IN DECEMBER OF 2003 AND AT THE TIME MY CAR WAS BARELY 1 YEAR OLD THIER HAS BEEN MANY OTHER CONCERN WITH MY EXPLORER THAT I AM MAKING $500.00 PAYMENT ON. I BELIVED I HAVE PURCHASE A DEFECTED CAR. *AK
#10063851 |
PAINT ON HOOD AND ROOF BUBBLING AND CRACKING. *JB
#10063856 |
PAINT ON HOOD AND ROOF OF SUV BUBBLING AND CRACKING. PURCHASED SUV ONLY TWO YEARS AGO ON 4/11/01. IT IS A 2002 AND IS ONLY ONE YEAR OLD AND THE PAINT IS CRACKING AND BUBBLING TERRIBLY ON THE HOOD AND STARTING TO CRACK AND BUBBLE ON THE ROOF AS WELL. TOOK TO DEALER, CROUSE FORD, HAMPSTEAD, MD AND THEY TOLD ME IT WAS PROBABLY BIRDS! PLEASE TELL ME THAT'S A JOKE! (: IF BIRDS ARE GOING TO SCRATCH THE PAINT THAT BADLY THEN THAT STILL INDICATES THAT IT IS A FAULTY PAINT JOB. I ALSO HAD THE TRUCK IN FOR BODY (FENDER) WORK . THE BODY SHOP (SHOWCASE) ALSO BROUGHT TO MY ATTENTION THE CRACKING AND BUBBLING OF THE PAINT. THEY ALSO CONTACTED CROUSE, AND AGAIN CROUSE NEVER RESPONDED. SHOWCASE (THE BODY SHOP) HAD TO CALL A FEW TIMES BEFORE THEY RECEIVED A RESPONSE, AND NOTHING WAS RESOLVED. I THINK...
#10047351 |
IN THE UNLIKELY EVENT THERE IS A PROBLEM THAT IS TOTALLY "UNFIXABLE" THEN FORD HAS SOLD ME A PRODUCT THAT IS FAULTY, AND THE PRODUCT SHOULD BE REPLACED. HOWEVER, I WOULD LIKE FOR THE CAR TO BE FIXED AND I AM WILLING TO LEAVE IT IN THE SHOP AS LONG AS IT TAKES TO CORRECT THE PROBLEM SO THAT THE CAR WILL BE SAFE TO DRIVE AGAIN. *LA
#10017082 |
REAR WINDOW/HATCH, INCLUDING HYDRAULICS AND STEEL FRAME EXPLODED WHILE I WAS DRIVING MY 2002 FORD EXPLORER. GLASS AND DEBRIS FLEW ABOUT 15' BEHIND MY CAR AND WAS ALL THE WAY UP TO THE FRONT SEATS. THANKFULLY I WAS ALONE IN THE VEHICLE. SOMEONE SITTING IN THE MIDDLE OR BACK SEATS WOULD HAVE BEEN HURT. A BABY IN A REAR-FACING CAR SEAT MIGHT HAVE BEEN BLINDED, OR WORSE.
#10009624 |
LEASES A 2002 FORD EXPLORER. WAS NOTIFIED BY FORD FINANCE MANGER THAT IT WAS MANDATORY TO PURCHASE TWO INSURANCE POLICIES TOTALING OVER $1000. *AK *NLM
#10005655 |
LAST SUMMER (JULY 2002) DURING A MILITARY MOVE FROM GA TO AZ I NOTICED THAT MY WINDSHIELD HAD A LARGE PIECE OF GLASS MISSING ON THE OUTTER RIGHT EDGE THAT YOU COULD NOT SEE UNTIL YOU ACTUALLY GOT RIGHT UP ON THE WINDSHIELD. PART OF IT WAS VISIBLE TO AND PART OF IT WAS HIDDEN BEHIND THE RUBBER SEAL THAT IS AROUND THE WINDSHIELD. THIS WINDSHIELD WAS ACTUALLY INSTALLED WITH THIS PIECE MISSING FROM IT WHEN THE VEHICLE WAS BUILT AND SENT TO THE DEALERSHIP. ALSO, THE REAR GLASS HATCH, GAS SHOCK TWISTED FROM ITS ORIGINAL POSITION AND CAUSED THE WINDOW TO BE OFF CENTER BY ABOUT AN INCH OR MORE. AFTER FIXING IT THREE TIMES IT HAD TO BE REPLACED. BOTH OF THESE PROBLEMS (THE WINDSHIELD AND THE GAS SHOCK) HAVE BEEN FIXED BY MY LOCAL DEALERSHIP AND THUS FAR HAVE HELD UP. THERE ARE NUMEROUS OTHER COMPLAINTS THAT...

Other 2002 FORD EXPLORER Problem Areas

Power Trainautomatic Transmission 887 complaints Power Train 286 complaints Suspensionrear 192 complaints Structurebodyhatchbackliftgatehinge And Attachments 166 complaints Power Traindrivelinedifferential Unit 160 complaints Electrical System 115 complaints Suspension 115 complaints Structurebodyhatchbackliftgate 112 complaints Steering 110 complaints Structurebody 110 complaints Vehicle Speed Control 103 complaints Air Bags 96 complaints Wheels 58 complaints Engine And Engine Cooling 56 complaints Suspensionfrontwheel Bearing 56 complaints Engine And Engine Coolingengine 50 complaints Engine 49 complaints Power Trainautomatic Transmissionlever And Linkagecolumn Shift 44 complaints Equipment 39 complaints Power Trainaxle Assembly 38 complaints Structure 38 complaints Suspensionrearspringscoil Springs 38 complaints Visibilityglass Siderear 38 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 37 complaints Air Bagsfrontal 34 complaints Power Traindriveline 31 complaints Visibilitypower Window Devices And Controls 31 complaints Tires 29 complaints Power Traintransfer Case 4 Wheel Drive 28 complaints Fuel System Gasoline 27 complaints Steeringcolumn 25 complaints Vehicle Speed Controlaccelerator Pedal 25 complaints Engine And Engine Coolingenginegasoline 24 complaints Visibility 23 complaints Power Trainaxle Assemblyaxle Shaftseal 22 complaints Structurebodytailgate 22 complaints Seat Belts 21 complaints Latcheslockslinkages 19 complaints Air Bagsfrontalsensorcontrol Module 18 complaints Fuelpropulsion System 18 complaints Seats 18 complaints Vehicle Speed Controlcruise Control 17 complaints Parking Brake 16 complaints Power Trainaxle Hubs 15 complaints Service Brakes 15 complaints Service Brakes Hydraulic 15 complaints Suspensionrearsprings 15 complaints Power Trainautomatic Transmissiontorque Converter 14 complaints Structurebodydoor 14 complaints Suspensionfront 14 complaints Air Bagssidewindow 13 complaints Power Trainautomatic Transmissiongear Position Indication Prndl 13 complaints Power Trainmanual Transmission 13 complaints Equipmentapplianceair Conditioner 12 complaints Latcheslockslinkagesdoorslatch 12 complaints Latcheslockslinkageshatchbackliftgatelock 12 complaints Structurebodyhatchbackliftgatesupport Devicestrut 12 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 11 complaints Engine And Engine Coolingexhaust System 10 complaints Suspensionfronthub 10 complaints Visibilityrear Window Wiperwasher 10 complaints Wheelslugsnutsboltsstuds 10 complaints Exterior Lighting 9 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 9 complaints Visibilitywiper 9 complaints Power Traindrivelinedriveshaft 8 complaints Vehicle Speed Controlcables 8 complaints Electrical Systemwiringinteriorunder Dash 7 complaints Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 7 complaints Fuel System Otherstoragefuel Gauge System 7 complaints Interior Lighting 7 complaints Steeringrack And Pinion 7 complaints Suspensionrearaxlespindle 7 complaints Engine And Engine Coolingcooling System 6 complaints Latcheslockslinkagestailgatelatch 6 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 6 complaints Structurebodytailgatehinge And Attachments 6 complaints Wheelshub 6 complaints Electrical Systemignitionswitch 5 complaints Electrical Systemwiring 5 complaints Exterior Lightingbrake Lightsswitch 5 complaints Fuel System Gasolinedeliveryfuel Pump 5 complaints Fuel System Other 5 complaints Power Trainaxle Assemblyaxle Shaft 5 complaints Seat Beltsfront 5 complaints Seatsfront Assemblyrecliner 5 complaints Service Brakes Hydraulicfoundation Components 5 complaints Structureframe And Members 5 complaints Visibilitydefrosterdefoggerhvac System 5 complaints Visibilitysunmoon Roof Assembly 5 complaints Electrical Systemwiringfuses And Circuit Breakers 4 complaints Fuel System Gasolinedeliveryhoses Linespiping And Fittings 4 complaints Power Trainclutch Assembly 4 complaints Seat Beltsfrontretractor 4 complaints Service Brakes Airantilockabs Warning Light 4 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 4 complaints Service Brakes Hydraulicfoundation Componentsdiscpads 4 complaints Steeringhydraulic Power Assist System 4 complaints Suspensionrearaxlenon Powered Axle Assembly 4 complaints Tiressidewall 4 complaints Visibilitywindshield 4 complaints Electronic Stability Control Esc 3 complaints Engine And Engine Coolingexhaust Systememission Control 3 complaints Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 3 complaints Equipment Adaptivemobility 3 complaints Equipmentmechanicalcarrierrack 3 complaints Fuel System Gasolinestorage 3 complaints Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap 3 complaints Seatsfront Assemblyhead Restraint 3 complaints Service Brakes Electric 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Support Bearing 2 complaints Power Traindrivelineconstant Velocity Joint 2 complaints Power Trainmanual Transmissionfloor Shift Assembly 2 complaints Seat Beltsfrontbuckle Assembly 2 complaints Seatsmidrear Assembly 2 complaints Service Brakes Airantilock 2 complaints Service Brakes Hydraulicfoundation Componentsdisccaliper 2 complaints Service Brakes Hydraulicfoundation Componentsmaster Cylinder 2 complaints Service Brakes Hydraulicpedals And Linkages 2 complaints Steeringgear Boxshaft Sector 2 complaints Steeringlinkagestie Rod Assembly 2 complaints Suspensionfrontcontrol Armupper Ball Joint 2 complaints Suspensionfrontstabilizer Bar 2 complaints Suspensionrearshock Absorber 2 complaints Tirestreadbelt 2 complaints Visibilityrear Window Wiperwashermotor 2 complaints Visibilitywindshield Wiperwasher 2 complaints Visibilitywindshield Wiperwashermotor 2 complaints Wheelsmulti Piece 2 complaints Air Bagsfrontaldriver Sideinflator Module 1 complaint Air Bagson Off Switch Assembly 1 complaint Back Over Preventionwarningsexternalpedestrian Alert 1 complaint Electrical Systemalternatorgeneratorregulator 1 complaint Electrical Systemhorn 1 complaint Electrical Systemstarter Assemblysolenoid 1 complaint Electrical Systemwiring Rear Compartmenttrunk 1 complaint Electrical Systemwiringfront Underhood 1 complaint Engine And Engine Coolingcooling Systemfan 1 complaint Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv 1 complaint Equipmentelectricalnavigational Systemglobal Positioning System 1 complaint Exterior Lightingbrake Lights 1 complaint Exterior Lightingheadlightsswitch 1 complaint Exterior Lightingtail Lights 1 complaint Fuel System Gasolinedelivery 1 complaint Fuel System Gasolinestoragetank Assembly 1 complaint Latcheslockslinkageshoodlatch 1 complaint Parking Brakeconventionalmechanicallinkage And Cable 1 complaint Power Trainautomatic Transmissioncooling Unit And Lines 1 complaint Power Trainaxle Assemblybanjo Housing 1 complaint Seat Belts Rearotherbuckle Assembly 1 complaint Seat Beltsfrontanchorage 1 complaint Seat Beltsrearother 1 complaint Seatsfront Assemblypower Adjust 1 complaint Seatsfront Assemblyseat Heatercooler 1 complaint Service Brakes Airantilockcontrol Unitmodule 1 complaint Service Brakes Airdiscpads 1 complaint Service Brakes Hydraulicfoundation Componentsdifferential Proportional Valve 1 complaint Service Brakes Hydraulicfoundation Componentsdrum 1 complaint Steeringcolumn Lockinganti Theft Device 1 complaint Steeringrack And Pinionpinion Shaft 1 complaint Structurebodytrunk Lid 1 complaint Structureframe And Membersunderbody Shields 1 complaint Suspensionfrontcontrol Armlower Arm 1 complaint Suspensionfrontcontrol Armlower Ball Joint 1 complaint Suspensionfrontspringscoil Springs 1 complaint Tiresvalve 1 complaint Vehicle Speed Controlsprings 1 complaint Visibilitydefrosterdefoggerhvac Systemfanmotor 1 complaint Visibilitydefrosterdefoggerhvac Systemrear Window 1 complaint Visibilitydefrosterdefoggerhvac Systemwindshieldelectrical Heating Element 1 complaint Visibilityrear Window Wiperwasherlinkages 1 complaint Visibilityrearview Mirrorsdevices 1 complaint Visibilityrearview Mirrorsdevicesinterior 1 complaint Visibilitywindshield Wiperwasherswitchwiring 1 complaint Wheelshubcapcover 1 complaint Wheelsrim 1 complaint
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