Vehicle Safety Data

2002 FORD EXPLORER Steeringrack And Pinion Problems

7 NHTSA complaints on file

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Steeringrack And Pinion Issues in the 2002 FORD EXPLORER

7 steeringrack and pinion complaints have been filed with NHTSA for the 2002 FORD EXPLORER. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.

7
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

All Steeringrack And Pinion Complaints

#10217492 |
FORD EXPLORER 2002 CLUTCH PACK IN REAR DIFF WENT OUT CAUSING RACK AND PINION TO GO OUT. FORD DEALER STATES THIS IS A COMMON PROBLEM WITH THIS YEAR. HAD REAR DIFF REBUILT BY DEALERSHIP WITH FORD PARTS AND 24,000 MILES LATER THE DEALERSHIP SAYS IT NEEDS REPLACED AGAIN. AT $1300 TO OVER $1500 EACH TIME THIS IS CRAZY AND NEITHER FORD NOR THE DEALERSHIP WILL ASSIST IN THE COST. AFTER CALLING FORD CUSTOMER SERVICE MY AGGRAVATION INCREASED BECAUSE THEY REFUSED TO ACKNOWLEDGE THAT THIS IS A PROBLEM. NOW SAME PROBLEM ON OUR 03 EXPEDITION. IF THE DIFF LOCKS UP I CAN ONLY IMAGINE WHAT WILL HAPPEN. *TR
#10197596 |
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE DIFFERENTIAL FAILED ON HIS VEHICLE. THE COMPONENT WAS REPLACED IN JULY OF 2004. THE GEARS IN THE DIFFERENTIAL WERE WEARING OUT QUICKLY AND THE DIFFERENTIAL BEGAN TO LEAK FLUIDS OUT OF THE PINION SEAL. THE CONTACT HEARD A HOWLING AND GROANING SOUND WHILE DRIVING THE VEHICLE 55 MPH. HE STATED THAT THE GEAR SHIFT LEVER LOCKED UP ON MANY OCCASIONS. THE FOUR-WHEEL DRIVE ALSO LOCKED UP IN APRIL OF 2007 WHILE MAKING A U-TURN. THE PURCHASE DATE AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 67,200. THE CONSUMER PROVIDED REPAIR INVOICES PERTAINING TO THE DEFECT. UPDATED 09/05/07 *TR
#10184747 |
CAR STARTED MAKING HUMMING NOISE WHEN GOING 30-45 MPH, TOOK TO A MECHANIC WHO REF ME TO THE DEALERSHIP TO CHECK THE TRANSMISSION AND THEN FOR TRANSMISSION FLUSH, STILL THE SAME ISSUE, I WAS ADVISED THAT THE TIRES NEEDED TO BE REPLACED, I HAVE 4X4 WHICH REQUIRES THE SAME 4 TIRES OR THE CAR WILL JERK. THE BRAKE PEDAL VIBRATES, AND THE 4X4 GAUGE DOESN'T WORK, REPLACED THE COMPONENT AND STILL THE SAME ISSUE. ANY WHO TO MAKE A LONG STORY SHORT, NOW I AM HEARING A CLINKING AND RUBBERY SOUND COMING FROM THE REAR OF THE VEHICLE. I AM NOW FORCED TO TAKE THE CAR IN... AND OF COURSE BE CHARGED A RIDICULOUS FEE, FOR THEM TO RUN DIAGNOSTICS ON THE TRUCK TO DIAGNOSE THE ISSUE, AND THEN OF COURSE PAY FOR PARTS AND LABOR.... MY NEXT CAR WILL BE A FOREIGN CAR.. THEY BREAK DOWN LESS, AND THE...
#10176741 |
I HAVE A 2002 FORD EXPLORER WITH 102,000 MILE ON IT. FOR THE PAST 3 YEARS, ONCE A YEAR, I'VE HAD TO HAVE THE REAR END WORKED ON. THIS LAST WEEK IT STARTED MAKING A WHINING NOISE AGAIN. I TOOK IT IN TO THE DEALERSHIP THIS MORNING AND THEY STATED THAT THE RING AND PINION NEEDED TO BE REPLACED ALONG WITH THE BEARINGS. I JUST HAD ALL THAT DONE 11 MONTHS AGO. THEY SAY THE WARRANTY IS OUT ON IT BY 4K MILES. AGAIN, THIS IS THE THIRD TIME I'VE HAD THIS PROBLEM. EVERY YEAR IT SEEMS I HAVE TO SPEND $1500+ ON THE SAME ISSUES. AFTER MUCH RESEARCH, I SEE THAT THIS IS A RECURRING PROBLEM IN THE 2002 FORD EXPLORERS. *NM
#10133133 |
ABS LIGHT CAME ON AT 19,518 MILES, 22,071 MILES, AND 27,078 MILES. MORE IMPORTANTLY, HOWEVER, ARE MY ISSUES WITH THE 2002 EXPLORER REAR END. 10/1/03: 27,078 MILES ABS LIGHT CAME ON, THE DEALER REPLACED THE ASSEMBLY. REAR DIFFERENTIAL WAS LEAKING, DEALER REPLACED THE SEALS. 7/28/04: 40,541 MILES REAR END LEAKING AGAIN. HALF SHAFTS WERE WORN. REAR LOCKING DIFF WAS SLIPPING. THE DEALER HAD TO REPLACE BOTH HALFSHAFTS, SEALS, AND CLUTCH PACKS. 9/22/04: 43,203 MILES REAR AXLE CHATTERING. REPLACED WHOLE REAR AXLE ASSEMBLY. 2/25/05: 54,960 MILES REAR DIFF MAKING MORE NOISE. LEFT REAR AXLE BEARING WAS NOISY. REPLACED LEFT REAR AXLE HUB AND ASSEMBLY. ON TEST DRIVE, THE DEALER FOUND THAT THE BEARING THEY JUST INSTALLED WAS BAD, SO THEY HAD TO REPLACE IT AGAIN. 8/11/05: 68,000 MILES LEAKING FLUID FROM REAR END. THE DEALER PERFORMED THE FOLLOWING MAINTENANCE: REPLACED DIFF SEALS, REPLACED TIMING CHAIN, REPLACED RIGHT FRONT HUB ASSEMBLY, REPLACED...
#10059467 |
CONSUMER'S WIFE FELT THAT VEHICLE WAS VEERING TO HER RIGHT. DEALERSHIP FOUND OUT THAT PINION BOLT WAS MISSING.(NAR) *LA
#8021422 |
THE OWNER STATES THE TRUCK VEERS SIDE TO SIDE NOT KEEPING A STRAIGHT DIRECTION. TRUCK HAS BEEN IN THE SHOP (8) TIMES FOR PROBLEMS WITH THE FRONT END OR STEERING. THE PARTS WERE REPLACED FROM THE STEERING TO A COMPLETE RACK AND PINION WITH DEFECT NOT CORRECTED. AN ENGINEER FROM FORD HAS ALSO INSPECTED THE TRUCK AND HAS DETERMINED THAT THERE IS NO PROBLEM. THE DEALERSHIP IS INSISTING THAT THE OWNER COME PICK THE TRUCK UP IN THE SAME CONDITION. PLEASE DESCRIBE DETAILS. MR

Other 2002 FORD EXPLORER Problem Areas

Power Trainautomatic Transmission 887 complaints Power Train 286 complaints Suspensionrear 192 complaints Structurebodyhatchbackliftgatehinge And Attachments 166 complaints Power Traindrivelinedifferential Unit 160 complaints Electrical System 115 complaints Suspension 115 complaints Structurebodyhatchbackliftgate 112 complaints Steering 110 complaints Structurebody 110 complaints Vehicle Speed Control 103 complaints Air Bags 96 complaints Wheels 58 complaints Engine And Engine Cooling 56 complaints Suspensionfrontwheel Bearing 56 complaints Engine And Engine Coolingengine 50 complaints Engine 49 complaints Power Trainautomatic Transmissionlever And Linkagecolumn Shift 44 complaints Unknown Or Other 42 complaints Equipment 39 complaints Power Trainaxle Assembly 38 complaints Structure 38 complaints Suspensionrearspringscoil Springs 38 complaints Visibilityglass Siderear 38 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 37 complaints Air Bagsfrontal 34 complaints Power Traindriveline 31 complaints Visibilitypower Window Devices And Controls 31 complaints Tires 29 complaints Power Traintransfer Case 4 Wheel Drive 28 complaints Fuel System Gasoline 27 complaints Steeringcolumn 25 complaints Vehicle Speed Controlaccelerator Pedal 25 complaints Engine And Engine Coolingenginegasoline 24 complaints Visibility 23 complaints Power Trainaxle Assemblyaxle Shaftseal 22 complaints Structurebodytailgate 22 complaints Seat Belts 21 complaints Latcheslockslinkages 19 complaints Air Bagsfrontalsensorcontrol Module 18 complaints Fuelpropulsion System 18 complaints Seats 18 complaints Vehicle Speed Controlcruise Control 17 complaints Parking Brake 16 complaints Power Trainaxle Hubs 15 complaints Service Brakes 15 complaints Service Brakes Hydraulic 15 complaints Suspensionrearsprings 15 complaints Power Trainautomatic Transmissiontorque Converter 14 complaints Structurebodydoor 14 complaints Suspensionfront 14 complaints Air Bagssidewindow 13 complaints Power Trainautomatic Transmissiongear Position Indication Prndl 13 complaints Power Trainmanual Transmission 13 complaints Equipmentapplianceair Conditioner 12 complaints Latcheslockslinkagesdoorslatch 12 complaints Latcheslockslinkageshatchbackliftgatelock 12 complaints Structurebodyhatchbackliftgatesupport Devicestrut 12 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 11 complaints Engine And Engine Coolingexhaust System 10 complaints Suspensionfronthub 10 complaints Visibilityrear Window Wiperwasher 10 complaints Wheelslugsnutsboltsstuds 10 complaints Exterior Lighting 9 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 9 complaints Visibilitywiper 9 complaints Power Traindrivelinedriveshaft 8 complaints Vehicle Speed Controlcables 8 complaints Electrical Systemwiringinteriorunder Dash 7 complaints Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 7 complaints Fuel System Otherstoragefuel Gauge System 7 complaints Interior Lighting 7 complaints Suspensionrearaxlespindle 7 complaints Engine And Engine Coolingcooling System 6 complaints Latcheslockslinkagestailgatelatch 6 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 6 complaints Structurebodytailgatehinge And Attachments 6 complaints Wheelshub 6 complaints Electrical Systemignitionswitch 5 complaints Electrical Systemwiring 5 complaints Exterior Lightingbrake Lightsswitch 5 complaints Fuel System Gasolinedeliveryfuel Pump 5 complaints Fuel System Other 5 complaints Power Trainaxle Assemblyaxle Shaft 5 complaints Seat Beltsfront 5 complaints Seatsfront Assemblyrecliner 5 complaints Service Brakes Hydraulicfoundation Components 5 complaints Structureframe And Members 5 complaints Visibilitydefrosterdefoggerhvac System 5 complaints Visibilitysunmoon Roof Assembly 5 complaints Electrical Systemwiringfuses And Circuit Breakers 4 complaints Fuel System Gasolinedeliveryhoses Linespiping And Fittings 4 complaints Power Trainclutch Assembly 4 complaints Seat Beltsfrontretractor 4 complaints Service Brakes Airantilockabs Warning Light 4 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 4 complaints Service Brakes Hydraulicfoundation Componentsdiscpads 4 complaints Steeringhydraulic Power Assist System 4 complaints Suspensionrearaxlenon Powered Axle Assembly 4 complaints Tiressidewall 4 complaints Visibilitywindshield 4 complaints Electronic Stability Control Esc 3 complaints Engine And Engine Coolingexhaust Systememission Control 3 complaints Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 3 complaints Equipment Adaptivemobility 3 complaints Equipmentmechanicalcarrierrack 3 complaints Fuel System Gasolinestorage 3 complaints Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap 3 complaints Seatsfront Assemblyhead Restraint 3 complaints Service Brakes Electric 3 complaints Steering Steering Wheelhandle Bar 3 complaints Steeringgear Box Other Than Rack And Pinion 3 complaints Structurebodydoorhinge And Attachments 3 complaints Tirestemporaryemergency Spare Tire 3 complaints Vehicle Speed Controllinkages 3 complaints Visibilityrearview Mirrorsdevicesexterior 3 complaints Electrical System Instrument Clusterpanel 2 complaints Electrical System12v24v48v Battery 2 complaints Electrical Systemignition 2 complaints Electrical Systemignitionanti Theftcontrol Module 2 complaints Electrical Systemignitionmodule 2 complaints Engine And Engine Coolingenginegasolinebelts And Associated Pulleys 2 complaints Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 2 complaints Equipmentelectricalradiotape Deckcd Etc 2 complaints Equipmentrecreational Vehicletrailer 2 complaints Exterior Lightingheadlights 2 complaints Power Trainautomatic Transmissionparkneutral Start Interlock Switch 2 complaints Power Traindrivelinecenter Support Bearing 2 complaints Power Traindrivelineconstant Velocity Joint 2 complaints Power Trainmanual Transmissionfloor Shift Assembly 2 complaints Seat Beltsfrontbuckle Assembly 2 complaints Seatsmidrear Assembly 2 complaints Service Brakes Airantilock 2 complaints Service Brakes Hydraulicfoundation Componentsdisccaliper 2 complaints Service Brakes Hydraulicfoundation Componentsmaster Cylinder 2 complaints Service Brakes Hydraulicpedals And Linkages 2 complaints Steeringgear Boxshaft Sector 2 complaints Steeringlinkagestie Rod Assembly 2 complaints Suspensionfrontcontrol Armupper Ball Joint 2 complaints Suspensionfrontstabilizer Bar 2 complaints Suspensionrearshock Absorber 2 complaints Tirestreadbelt 2 complaints Visibilityrear Window Wiperwashermotor 2 complaints Visibilitywindshield Wiperwasher 2 complaints Visibilitywindshield Wiperwashermotor 2 complaints Wheelsmulti Piece 2 complaints Air Bagsfrontaldriver Sideinflator Module 1 complaint Air Bagson Off Switch Assembly 1 complaint Back Over Preventionwarningsexternalpedestrian Alert 1 complaint Electrical Systemalternatorgeneratorregulator 1 complaint Electrical Systemhorn 1 complaint Electrical Systemstarter Assemblysolenoid 1 complaint Electrical Systemwiring Rear Compartmenttrunk 1 complaint Electrical Systemwiringfront Underhood 1 complaint Engine And Engine Coolingcooling Systemfan 1 complaint Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv 1 complaint Equipmentelectricalnavigational Systemglobal Positioning System 1 complaint Exterior Lightingbrake Lights 1 complaint Exterior Lightingheadlightsswitch 1 complaint Exterior Lightingtail Lights 1 complaint Fuel System Gasolinedelivery 1 complaint Fuel System Gasolinestoragetank Assembly 1 complaint Latcheslockslinkageshoodlatch 1 complaint Parking Brakeconventionalmechanicallinkage And Cable 1 complaint Power Trainautomatic Transmissioncooling Unit And Lines 1 complaint Power Trainaxle Assemblybanjo Housing 1 complaint Seat Belts Rearotherbuckle Assembly 1 complaint Seat Beltsfrontanchorage 1 complaint Seat Beltsrearother 1 complaint Seatsfront Assemblypower Adjust 1 complaint Seatsfront Assemblyseat Heatercooler 1 complaint Service Brakes Airantilockcontrol Unitmodule 1 complaint Service Brakes Airdiscpads 1 complaint Service Brakes Hydraulicfoundation Componentsdifferential Proportional Valve 1 complaint Service Brakes Hydraulicfoundation Componentsdrum 1 complaint Steeringcolumn Lockinganti Theft Device 1 complaint Steeringrack And Pinionpinion Shaft 1 complaint Structurebodytrunk Lid 1 complaint Structureframe And Membersunderbody Shields 1 complaint Suspensionfrontcontrol Armlower Arm 1 complaint Suspensionfrontcontrol Armlower Ball Joint 1 complaint Suspensionfrontspringscoil Springs 1 complaint Tiresvalve 1 complaint Vehicle Speed Controlsprings 1 complaint Visibilitydefrosterdefoggerhvac Systemfanmotor 1 complaint Visibilitydefrosterdefoggerhvac Systemrear Window 1 complaint Visibilitydefrosterdefoggerhvac Systemwindshieldelectrical Heating Element 1 complaint Visibilityrear Window Wiperwasherlinkages 1 complaint Visibilityrearview Mirrorsdevices 1 complaint Visibilityrearview Mirrorsdevicesinterior 1 complaint Visibilitywindshield Wiperwasherswitchwiring 1 complaint Wheelshubcapcover 1 complaint Wheelsrim 1 complaint
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