NHTSA Complaint #10176741 — 2002 FORD EXPLORER STEERING:RACK AND PINION

Complaint Details

ODI Number	10176741
Vehicle	2002 FORD EXPLORER
Component	STEERING:RACK AND PINION
Date of Incident	December 21, 2006
Date Filed	December 21, 2006
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TN

Consumer Description

I HAVE A 2002 FORD EXPLORER WITH 102,000 MILE ON IT. FOR THE PAST 3 YEARS, ONCE A YEAR, I'VE HAD TO HAVE THE REAR END WORKED ON. THIS LAST WEEK IT STARTED MAKING A WHINING NOISE AGAIN. I TOOK IT IN TO THE DEALERSHIP THIS MORNING AND THEY STATED THAT THE RING AND PINION NEEDED TO BE REPLACED ALONG WITH THE BEARINGS. I JUST HAD ALL THAT DONE 11 MONTHS AGO. THEY SAY THE WARRANTY IS OUT ON IT BY 4K MILES. AGAIN, THIS IS THE THIRD TIME I'VE HAD THIS PROBLEM. EVERY YEAR IT SEEMS I HAVE TO SPEND $1500+ ON THE SAME ISSUES. AFTER MUCH RESEARCH, I SEE THAT THIS IS A RECURRING PROBLEM IN THE 2002 FORD EXPLORERS. *NM

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