2002 FORD EXPLORER Structurebodytailgate Problems

22 NHTSA complaints on file

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Structurebodytailgate Issues in the 2002 FORD EXPLORER

22 structurebodytailgate complaints have been filed with NHTSA for the 2002 FORD EXPLORER. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.

22
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

All Structurebodytailgate Complaints

#10616078 |
BACK TAILGATE PANEL WAS CRACKED (DEFECT) AND THE BACK WINDOW JUST EXPLODED WHEN THE TAILGATE WAS OPEN. *TR
#10258554 |
BROKEN TAILGATE PANEL ON EXPLORER MY 2003 AND 2002. *TR
#10217067 |
2002 FORD EXPLORER XLT. NOTICED A CRACK IN THE REAR PANEL LOCATED BELOW TAILGATE GLASS THE CRACK IS FROM TOP TO BOTTOM. *TR
#10216156 |
2 LARGE VERTICAL CRACKS IN BACK PANEL OF TAILGATE EXTENDING DOWN FROM WINDOW. *TR
#10214092 |
CRACKS APPEARING ON THE TAILGATE OF 2002 FORD EXPLORER. *TR
#10185285 |
IN DECEMBER, 2006, FOUND CRACK IN HATCHACK DOOR JUST BELOW THE WINDOW. CALLED MY DEALERSHIP IMMEDIATELY TO EXPLAIN WHAT I SAW AND WHAT THEY WOULD DO TO TAKE CARE OF THIS. I WAS TOLD THAT IT WAS ONLY COSMETIC AND THEREFORE WOULD NOT PAY TO REPLACE, THAT WOULD BE MY RESPONSIBLILITY
#10184335 |
WHILE CLOSING REAR TAILGATE WINDOW OF 2002 FORD EXPLORER,FIBERGLASS PORTION OF THE TAILGATE SHATTERED. NO INJURY WAS INCURRED; HOWEVER, THE POTENTIAL DOES EXIST. INQUIRED MANUFACTURE, AND WAS TOLD THEY DID NOT HAVE A RECALL ON THIS PART THEREFORE, THEY FELT NO LIABILITY TO REPLACE THE PART. SINCE THE INCIDENT, I HAVE NOTICED 5 EXPLORERS WITH THE SAME DEFECT. *JB
#10183527 |
TAILGATE EXTERIOR APPLIQUE CRACKED FOR NO APPARENT REASON. *NM
#10183161 |
LEFT PANEL BELOW TAILGATE WINDOW CRACKED WITHOUT ANY CONTACT TO VEHICLE - NOTHING HIT THE CAR AND THE CAR DID NOT HIT ANOTHER VEHICLE. *JB
#10182234 |
MY 2002 FORD EXPLORER HAS A CRACK IN THE REAR WINDOW AS A RESULT OF A RECALL THAT OCCURRED TWO YEARS AGO. I HAVE PERSONALLY SEEN 5 OTHERS WITH IDENTICAL CRACKS. FORD IS AWARE OF IT BUT REFUSES TO TAKE ANY ACCOUNTABLE ACTIONS. *JB
#10182040 |
I WALKED AROUND THE BACK OF MY 2002 FORD EXPLORER TODAY TO FIND THE PANEL DIRECTLY BELOW MY REAR WINDOW WAS SEVERELY CRACKED IN 3 PLACES. I HAD A MINOR CRACK WHICH I REPAIRED ON MY OWN BEFORE. IN NEITHER INSTANCE DID I HAVE AN ACCIDENT OR ANYTHING ALONG THOSE LINES TO CAUSE THE CRACKS. AFTER DOING SOME RESEARCH ON THE INTERNET AND CONTACTING A FEW FORD DEALERSHIPS, I'VE DISCOVERED THAT HUNDREDS, IF NOT THOUSANDS OF OTHER 2002 EXPLORER OWNERS HAVE HAD THE MISFORTUNE OF EXPERIENCING SIMILAR PROBLEMS. THE PHANTOM SPLITTING OF A BODY PANEL ON A MODERN VEHICLE IS A MAJOR DESIGN FLAW. MY VEHICLE'S SAFETY IS NOW IN QUESTION; I AM CONCERNED THAT THE HATCH-BACK GLASS IS NOW NOT ADEQUATELY SUPPORTED DUE TO THE MULTIPLE CRACKS BELOW IT. PLEASE, FOR THE SAFETY OF ALL 2002 EXPLORER DRIVERS AND THE TRAVELERS BEHIND THEM ON THE ROAD, SEE TO IT...
#10181276 |
2002 FORD EXPLORER XLT. NOTICED A CRACK IN THE REAR PANEL LOCATED BELOW TAILGATE GLASS THE CRACK IS FROM TOP TO BOTTOM. THE LOCATION OF THIS CRACK IS APPROXIMATELY 3 INCHES TO THE RIGHT OF THE FORD EMBLEM UNDER THE REAR TAILGATE WINDOW.
#10181163 |
I HAVE NO IDEA WHAT CAUSED THE PROBLEM BUT I BELIEVE IT IS A VERY COMMON OCCURRENCE. I AM (SORRY 'WAS') THE PROUD OWNER OF A 2002 FORD EXPLORER EDDIE BAUER V8 AUTO TRANSMISSION. IT HAS SUDDENLY DEVELOPED 2 STRESS CRACKS IN THE PANEL UNDER THE REAR WINDOW - ONE ACTUALLY GOES RIGHT THROUGH THE PANEL FROM END TO END!. THEY WERE MOST CERTAINLY NOT THERE THIS MORNING WHEN I PARKED MY VEHICLE OUTSIDE MY OFFICE BUT IT WAS EXTREMELY COLD IN ATLANTA TODAY, I'VE READ NUMEROUS ARTICLES ON THE INTERNET THIS EVENING AND I AM ABSOLUTELY ALARMED TO DISCOVER THAT THE CRACKING IS A COMMON OCCURRENCE IN THIS YEAR/MODEL EXPLORER IN COLD CONDITIONS - WHY IS FORD NOT DOING SOMETHING ABOUT IT?? *NM
#10180885 |
THE PROBLEM IS MY 2002 FORD EXPLORER REAR WINDOW LIFTGATE, MY PANEL BELOW THE REAR WINDOW IS CRACKING FOR NO REASON, I DO NOT USE IS PART OF THE LIFTGATE, AFTER DOING SOME RESEARCH ON THE INTERNET I FOUND OVER 100 OWNERS WITH THE SAME PROBLEM. THIS IS A DESIGN AND ENGINEERING SAFETY PROBLEM THAT WILL ALLOW THE REAR WINDOW TO FALLOUT OR EXPLODE WHEN OPERATING THE DOOR OR NORMAL DRIVING OF THE VEHICLE . FORD MOTOR COMPANY SHOULD REPLACE THE PANELS AT NO CHARGE TO THE OWNER OF 2002 AND UP FORD EXPLORER WITH THIS TAILGATE DESIGN. *NM
#10178147 |
THERE ARE NO IDENTIFIABLE EVENT LEADING UP TO THE DISCOVERY OF THE PROBLEM. IT WAS COLD AT NIGHT WHEN I FOUND THE PROBLEM, BUT THE CAR IS IN THE GARAGE. PROBLEM: FORD EXPLORER 2002 REAR TAILGATE CRACK. THE TAILGATE HAS A CLEAN CRACK FROM TOP TO BOTTOM UNDER AND TO THE RIGHT OF THE FORD OVAL. I HAVE NOT YET REPLACED THE TAILGATE. I HAVE READ NUMEROUS COMPLAINTS OF THIS SAME PROBLEM ALL OVER NORTH AMERICA. *NM
#10177997 |
THE TAILGATE UNDER THE GLASS THAT LIFTS UP IS CRACKED ALL THE WAY DOWN FROM THE GLASS TO THE PART WHERE YOU CAN LIFT THE WHOLE TAILGATE RIGHT BY THE KEY HOLE. I HAVE NOTICED A FEW OTHERS CRACKED IN THE EXACT SAME PLACE WHILE DRIVING AROUND TOWN. I HAVE INFORMED MITSIBISHI WHERE I BOUGHT IT USED BUT THEY SAY I HAVE TO CONTACT FORD. WHAT DO I DO? *NM
#10175969 |
CRACK APPEARED UNDER BACK GLASS ON DRIVERS SIDE ALL THE WAY THROUGH PANEL DOWN PAST FORD EMBLEM, ANOTHER CRACK IS ON PASSENGER SIDE BACK ALL THE WAY THREW , BUT NOT DOWN QUITE AS FAR. *NM
#10175822 |
VERTICAL CRACK ALL THE WAY THROUGH REAR-PANEL BELOW REAR GLASS ABOUT 2 INCHES TO THE RIGHT OF THE FORD EMBLEM. HAVE SEEN OTHER EXPLORERS AROUND WITH THE SAME CRACK.
#10144327 |
IN MAY, 2005, FORD DEALER PERFORMED FIX FOR NHTSA RECALL 04V442000. THIS RECALL IS INTENDED TO PREVENT THE REAR TAILGATE GLASS FROM FAILING. THE ALARMING ISSUE IS THAT 5 MONTHS AFTER THE RECALL FIX WAS PERFORMED, THE REAL TAILGATE GLASS EXPLODED WHILE THE TAILGATE GLASS WAS IN THE OPEN POSITION. THIS OCCURRED INSIDE A CLOSED GARAGE SO WIND WAS NOT AN ISSUE. THE FORCE OF THE EXPLOSION SENT THOUSANDS OF PIECES A GLASS FLYING AS FAR AS 15 FEET. THIS COULD HAVE INJURED ANYBODY STANDING NEAR THE REAR OF THE CAR. IN THIS CASE, NOBODY WAS NEAR THE GLASS WHEN IT EXPLODED. PERHAPS THERE IS A DESIGN DEFECT IN THE RECALL FIX, OR PERHAPS THE RECALL FIX WAS INSTALLED INCORRECTLY. BOTH THE FORD DEALER AND FORD MOTOR COMPANY HAVE REFUSED TO TAKE RESPONSIBILITY FOR REPAIRS COSTS. *NM
#10107876 |
2002 FORD EXPLORER XLT 6 INCH CRACK UNDER WINDOW. *NM
#10108660 |
NO PARTS FOR TAILGATE. NHTSA'S RECALL # 04V442000. *NM
#10105793 |
END GATE CRACKED, NO APPEARANT REASON. *AK

Other 2002 FORD EXPLORER Problem Areas

Power Trainautomatic Transmission 887 complaints Power Train 286 complaints Suspensionrear 192 complaints Structurebodyhatchbackliftgatehinge And Attachments 166 complaints Power Traindrivelinedifferential Unit 160 complaints Electrical System 115 complaints Suspension 115 complaints Structurebodyhatchbackliftgate 112 complaints Steering 110 complaints Structurebody 110 complaints Vehicle Speed Control 103 complaints Air Bags 96 complaints Wheels 58 complaints Engine And Engine Cooling 56 complaints Suspensionfrontwheel Bearing 56 complaints Engine And Engine Coolingengine 50 complaints Engine 49 complaints Power Trainautomatic Transmissionlever And Linkagecolumn Shift 44 complaints Unknown Or Other 42 complaints Equipment 39 complaints Power Trainaxle Assembly 38 complaints Structure 38 complaints Suspensionrearspringscoil Springs 38 complaints Visibilityglass Siderear 38 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 37 complaints Air Bagsfrontal 34 complaints Power Traindriveline 31 complaints Visibilitypower Window Devices And Controls 31 complaints Tires 29 complaints Power Traintransfer Case 4 Wheel Drive 28 complaints Fuel System Gasoline 27 complaints Steeringcolumn 25 complaints Vehicle Speed Controlaccelerator Pedal 25 complaints Engine And Engine Coolingenginegasoline 24 complaints Visibility 23 complaints Power Trainaxle Assemblyaxle Shaftseal 22 complaints Seat Belts 21 complaints Latcheslockslinkages 19 complaints Air Bagsfrontalsensorcontrol Module 18 complaints Fuelpropulsion System 18 complaints Seats 18 complaints Vehicle Speed Controlcruise Control 17 complaints Parking Brake 16 complaints Power Trainaxle Hubs 15 complaints Service Brakes 15 complaints Service Brakes Hydraulic 15 complaints Suspensionrearsprings 15 complaints Power Trainautomatic Transmissiontorque Converter 14 complaints Structurebodydoor 14 complaints Suspensionfront 14 complaints Air Bagssidewindow 13 complaints Power Trainautomatic Transmissiongear Position Indication Prndl 13 complaints Power Trainmanual Transmission 13 complaints Equipmentapplianceair Conditioner 12 complaints Latcheslockslinkagesdoorslatch 12 complaints Latcheslockslinkageshatchbackliftgatelock 12 complaints Structurebodyhatchbackliftgatesupport Devicestrut 12 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 11 complaints Engine And Engine Coolingexhaust System 10 complaints Suspensionfronthub 10 complaints Visibilityrear Window Wiperwasher 10 complaints Wheelslugsnutsboltsstuds 10 complaints Exterior Lighting 9 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 9 complaints Visibilitywiper 9 complaints Power Traindrivelinedriveshaft 8 complaints Vehicle Speed Controlcables 8 complaints Electrical Systemwiringinteriorunder Dash 7 complaints Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 7 complaints Fuel System Otherstoragefuel Gauge System 7 complaints Interior Lighting 7 complaints Steeringrack And Pinion 7 complaints Suspensionrearaxlespindle 7 complaints Engine And Engine Coolingcooling System 6 complaints Latcheslockslinkagestailgatelatch 6 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 6 complaints Structurebodytailgatehinge And Attachments 6 complaints Wheelshub 6 complaints Electrical Systemignitionswitch 5 complaints Electrical Systemwiring 5 complaints Exterior Lightingbrake Lightsswitch 5 complaints Fuel System Gasolinedeliveryfuel Pump 5 complaints Fuel System Other 5 complaints Power Trainaxle Assemblyaxle Shaft 5 complaints Seat Beltsfront 5 complaints Seatsfront Assemblyrecliner 5 complaints Service Brakes Hydraulicfoundation Components 5 complaints Structureframe And Members 5 complaints Visibilitydefrosterdefoggerhvac System 5 complaints Visibilitysunmoon Roof Assembly 5 complaints Electrical Systemwiringfuses And Circuit Breakers 4 complaints Fuel System Gasolinedeliveryhoses Linespiping And Fittings 4 complaints Power Trainclutch Assembly 4 complaints Seat Beltsfrontretractor 4 complaints Service Brakes Airantilockabs Warning Light 4 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 4 complaints Service Brakes Hydraulicfoundation Componentsdiscpads 4 complaints Steeringhydraulic Power Assist System 4 complaints Suspensionrearaxlenon Powered Axle Assembly 4 complaints Tiressidewall 4 complaints Visibilitywindshield 4 complaints Electronic Stability Control Esc 3 complaints Engine And Engine Coolingexhaust Systememission Control 3 complaints Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 3 complaints Equipment Adaptivemobility 3 complaints Equipmentmechanicalcarrierrack 3 complaints Fuel System Gasolinestorage 3 complaints Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap 3 complaints Seatsfront Assemblyhead Restraint 3 complaints Service Brakes Electric 3 complaints Steering Steering Wheelhandle Bar 3 complaints Steeringgear Box Other Than Rack And Pinion 3 complaints Structurebodydoorhinge And Attachments 3 complaints Tirestemporaryemergency Spare Tire 3 complaints Vehicle Speed Controllinkages 3 complaints Visibilityrearview Mirrorsdevicesexterior 3 complaints Electrical System Instrument Clusterpanel 2 complaints Electrical System12v24v48v Battery 2 complaints Electrical Systemignition 2 complaints Electrical Systemignitionanti Theftcontrol Module 2 complaints Electrical Systemignitionmodule 2 complaints Engine And Engine Coolingenginegasolinebelts And Associated Pulleys 2 complaints Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 2 complaints Equipmentelectricalradiotape Deckcd Etc 2 complaints Equipmentrecreational Vehicletrailer 2 complaints Exterior Lightingheadlights 2 complaints Power Trainautomatic Transmissionparkneutral Start Interlock Switch 2 complaints Power Traindrivelinecenter Support Bearing 2 complaints Power Traindrivelineconstant Velocity Joint 2 complaints Power Trainmanual Transmissionfloor Shift Assembly 2 complaints Seat Beltsfrontbuckle Assembly 2 complaints Seatsmidrear Assembly 2 complaints Service Brakes Airantilock 2 complaints Service Brakes Hydraulicfoundation Componentsdisccaliper 2 complaints Service Brakes Hydraulicfoundation Componentsmaster Cylinder 2 complaints Service Brakes Hydraulicpedals And Linkages 2 complaints Steeringgear Boxshaft Sector 2 complaints Steeringlinkagestie Rod Assembly 2 complaints Suspensionfrontcontrol Armupper Ball Joint 2 complaints Suspensionfrontstabilizer Bar 2 complaints Suspensionrearshock Absorber 2 complaints Tirestreadbelt 2 complaints Visibilityrear Window Wiperwashermotor 2 complaints Visibilitywindshield Wiperwasher 2 complaints Visibilitywindshield Wiperwashermotor 2 complaints Wheelsmulti Piece 2 complaints Air Bagsfrontaldriver Sideinflator Module 1 complaint Air Bagson Off Switch Assembly 1 complaint Back Over Preventionwarningsexternalpedestrian Alert 1 complaint Electrical Systemalternatorgeneratorregulator 1 complaint Electrical Systemhorn 1 complaint Electrical Systemstarter Assemblysolenoid 1 complaint Electrical Systemwiring Rear Compartmenttrunk 1 complaint Electrical Systemwiringfront Underhood 1 complaint Engine And Engine Coolingcooling Systemfan 1 complaint Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv 1 complaint Equipmentelectricalnavigational Systemglobal Positioning System 1 complaint Exterior Lightingbrake Lights 1 complaint Exterior Lightingheadlightsswitch 1 complaint Exterior Lightingtail Lights 1 complaint Fuel System Gasolinedelivery 1 complaint Fuel System Gasolinestoragetank Assembly 1 complaint Latcheslockslinkageshoodlatch 1 complaint Parking Brakeconventionalmechanicallinkage And Cable 1 complaint Power Trainautomatic Transmissioncooling Unit And Lines 1 complaint Power Trainaxle Assemblybanjo Housing 1 complaint Seat Belts Rearotherbuckle Assembly 1 complaint Seat Beltsfrontanchorage 1 complaint Seat Beltsrearother 1 complaint Seatsfront Assemblypower Adjust 1 complaint Seatsfront Assemblyseat Heatercooler 1 complaint Service Brakes Airantilockcontrol Unitmodule 1 complaint Service Brakes Airdiscpads 1 complaint Service Brakes Hydraulicfoundation Componentsdifferential Proportional Valve 1 complaint Service Brakes Hydraulicfoundation Componentsdrum 1 complaint Steeringcolumn Lockinganti Theft Device 1 complaint Steeringrack And Pinionpinion Shaft 1 complaint Structurebodytrunk Lid 1 complaint Structureframe And Membersunderbody Shields 1 complaint Suspensionfrontcontrol Armlower Arm 1 complaint Suspensionfrontcontrol Armlower Ball Joint 1 complaint Suspensionfrontspringscoil Springs 1 complaint Tiresvalve 1 complaint Vehicle Speed Controlsprings 1 complaint Visibilitydefrosterdefoggerhvac Systemfanmotor 1 complaint Visibilitydefrosterdefoggerhvac Systemrear Window 1 complaint Visibilitydefrosterdefoggerhvac Systemwindshieldelectrical Heating Element 1 complaint Visibilityrear Window Wiperwasherlinkages 1 complaint Visibilityrearview Mirrorsdevices 1 complaint Visibilityrearview Mirrorsdevicesinterior 1 complaint Visibilitywindshield Wiperwasherswitchwiring 1 complaint Wheelshubcapcover 1 complaint Wheelsrim 1 complaint
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