NHTSA Complaint #10224200 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10224200
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	April 3, 2008
Date Filed	April 11, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TRANSMISSION WOULD REV BEFORE SHIFTING INTO 3RD GEAR, HAD IT REPLACED AT A FORD DEALERSHIP WITH FORD PARTS, 17 MONTHS LATER SAME THING AND FORD WILL NOT BACK IT UP, A TRANSMISSION SHOULD LAST LONGER THAN 17 MONTHS, THIS HAS COST ME A TOTAL OF $4,000.00 DOLLARS, AND DUE TO THIS DEFECT THE CARS BOOK VALUE IS $4,500.00 BECAUSE IT IS A KNOWN FACT THAT THE FACTORY PARTS AND THE REPLACEMENT PARTS ARE NO GOOD. 12 MONTH, 12,000 MILE WARRANTY, WHEN THE STANDARD IS 36 MONTH, 36,000 MILES. THIS TRUCK SUCKS!!!!!!!!! FORD NEEDS TO DO SOMETHING ABOUT THIS PROBLEM!! *TR

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