NHTSA Complaint #10181863 — 2002 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10181863
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	January 1, 2005
Date Filed	February 7, 2007
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TN

Consumer Description

TWO LARGE CRACKS IN BACK BODY PANEL BELOW BACK WINDOW. APPEARED SPONTANEOUSLY AND HAVE STEADILY WORSENED. TWO SEPARATE DEALERS HAVE STATED THIS IS A COMMON PROBLEM, BUT IS NOT COVERED UNDER WARRANTY, AND I WOULD HAVE TO PAY $400-500 TO HAVE IT FIXED. HAVE SEEN THIS PROBLEM IN MANY OTHER 2002 EXPLORERS AND HAVE NEVER HEARD OF FORD OWNING UP TO THE PROBLEM OR FIXING THESE CARS. *JB

Related Complaints for the 2002 FORD EXPLORER

Other STRUCTURE:BODY:HATCHBACK/LIFTGATE Complaints

#11353727 — September 8, 2020 — TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE OPENING THE REAL LIFT GATE, THE REAR LIFT GA...

#10561050 — January 22, 2014 — THE REAR BACK HATCH CRACKED. *TR

#10502444 — March 12, 2013 — TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE LIFT GATE WINDOW WAS SHATTERED ON THE GROUND. ...

#10375130 — January 7, 2011 — TL*THE CONTACT OWNS A 2002 FORD EXPLORER EXT WAGON. THE CONTACT THAT STATED THAT UPON PURCHASING THE VEHICLE HE NOTIC...

#10302189 — January 25, 2010 — TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE VEHICLE WAS PARKED AT HIS RESIDENCE WHEN HE OBSERVED THAT THE REAR LIFT...

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