NHTSA Complaint #10181576 — 2002 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10181576
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	October 1, 2006
Date Filed	February 5, 2007
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

THE PLASTIC APPLIQUE PANEL BELOW THE GLASS ON THE LIFTGATE HAS DEVELOPED TWO VERTICAL CRACKS, APPROX 1/8TH" IN DIAMETER RUNNING THE LENGTH OF THE PANEL (APPROX 5 INCHES) TO THE LEFT AND TO THE RIGHT OF THE 'FORD' EMBLEM. THESE DEVELOPED SPONTANEOUSLY OVER TIME, ONE AFTER ANOTHER. THERE WAS NO COLLISION OR OTHER TRAUMA TO TRIGGER THESE CRACKS. RESEARCH REVEALS THAT _MANY_ OTHER 2002 EXPLORER OWNERS ARE EXPERIENCING THE SAME DEFECT. I NOTICED THE SAME CONDITION ON SEVERAL OTHER 2002 FORD EXPLORERS SIMPLY DRIVING AROUND TOWN. FORD WILL NOT REPAIR THIS PROBLEM WHICH IS MOST OBVIOUSLY A MANUFACTURER'S DEFECT. *JB

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