2012 FORD FUSION Steering Problems

WHILE DRIVING THE SERVICE POWER STEERING AND SERVICE ADVANCETRAC WARNING SHOW UP IN THE DISPLAY. WE MADE IT HOME WITH NO LOSS OF POWER STEERING. THE NEXT MORNING STARTED THE CAR AND NOW WARNING LIGHT SAY SERVICE POWER STEERING NOW. THERE IS NOW A COMPLETE LOSS OF POWER STEERING. I WENT ON INTERNET AND SEEN A RECALL (15S18) FOR EPAS STEERING AND FOUND OUT IT WAS ONLY FOR CARS MANUFACTURED UP UNTIL 2/28/2012 AND ACCORDING TO OUR VIN# OUR VEHICLE WAS MANUFACTURED 3/23/2012. I TOOK IT TO A LOCAL FORD DEALERSHIP FOR DIAGNOSIS AND THEY RECOMMEND REPLACING THE EPAS STEERING GEAR

WHILE DRIVING TODAY, THE POWER STEERING STOPPED PROVIDING SUPPORT. ADVANCETRAC AND POWER STEERING FAILURE NOW DISPLAY IN THE MESSAGE CENTER. I ALMOST HIT A PEDESTRIAN AS THE PS FAILED AS I WAS MAKING A LH TURN. WHEN THE ASSIT FAILED, THE CAR STRAIGHTENED OUT AND I WAS HEADED RIGHT FOR A PERSON STANDING ON THE CURB

I WAS DRIVING AT 545 AM MONDAY, JAN 29TH. ADVANCETRAC POWER STEERING LIGHT CAME ON. DRIVING IMMEDIATELY BECAME MORE DIFFICULT. HAD TO FIGHT TO KEEP THE CAR IN THE LANE. I DROVE HOME SAFELY. I LEARNED ABOUT THE RECALL ON MY VEHICLE, BUT FORD TOLD ME IT DIDNT APPLY. NOW, TODAY STEERING WHEEL IS LOCKED AND I CAN NOT GET THE CAR TO THE DEALER. SEEMS TO ME LIKE THE RECALL MIGHT BE AT WORK AND MAY AFFECT MORE VEHICLES THAN IT WENT TO. STRANGE THING IS I BOUGHT THE CAR RIGHT AFTER THE RECALL NOTICES WENT OUT.

2012 FORD FUSION SEL 67000 MILES. DURING OPERATION THE VEHICLE EXHIBITED A SERVICE POWER STEERING ASSIST NOTICE. WITHOUT CHANGE TO STEERING HABIT. LUCKILY WHILE PULLING INTO AN EMPTY PARKING LOT THE NOTICE CHANGED TO SERVICE POWER STEERING NOW, AND PROCEEDED TO LOSE POWER STEERING ALTOGETHER. AFTER TAKING IT TO CHARLES GABUS FORD, THEY RAN DIAGNOSTICS AND TOLD ME IT WAS $1500 TO REPLACE THE ENTIRE SYSTEM DUE TO A FAILURE. THEY ALSO TELL ME THERE IS NOT A RECALL ON MY SPECIFIC VIN. ALTHOUGH ON THE FORD WEBSITE AND YOURS, I SEE A RECALL ON 2012 FORD FUSIONS FOR POWER STEERING ASSIST FAILURE. IT IS OBVIOUS NOT ALL THE APPROPRIATE VEHICLES WERE RECALLED SINCE MINE FAILED AND DOES NOT HAVE A RECALL ON IT. LIKE I SAID EARLIER. LUCKILY I WAS ALREADY IN A PARKING LOT MOVING AT A SLOW SPEED. IF I WERE STILL ON THE HIGHWAY LIKE I...

THE ADVANCETRAC SYSTEM HAS GONE BAD, FORCING ME TO LOSE POWER STEERING AND POWER TO THE ENGINE. INCREDIBLY HARD TO DIAGNOSE THE EXACT PROBLEM. REPLACED MULTIPLE SENSORS AND FUSES AND ISSUE STILL EXIST.

POWER STEERING FAILURE WHILE DRIVING MY VEHICLE. FORD HAS DIAGNOSED THE ISSUE, AND REPLACING OF STEERING GEAR IS REQUIRED DUE TO POWER STEERING FAILURE. DIAGNOSTICS CODE U3000. IN MY OPINION, THIS VEHICLE SHOULD BE COVERED UNDER RECALL #15S18. MY VEHICLE WAS MANUFACTURED 6 DAYS OUTSIDE THE TIME WINDOW FOR RECALL #15S18. HOWEVER, IT WAS MANUFACTURED IN THE SAME FACILITY, ONLY 6 DAYS OUTSIDE THE TIME WINDOW FOR RECALL. I HAVE THE SAME ISSUE AS DESCRIBED IN RECALL #15S18, AND FORD DIAGNOSTICS CONFIRMED THIS. I'D LIKE TO KNOW THE STEPS TO TAKE IN ORDER TO HAVE FORD HONOR THIS RECALL. THANK YOU.

ON 1/4/18 I GOT IN MY CAR AND NOTICED THE CAR WAS PULLING TO THE LEFT, IT WOULD STOP PULLING AT SPEEDS OVER 40MPH. THINKING IT COULD POSSIBLE BE A TIRE ISSUE I HAD THEM ROTATED (TIRES HAVE LESS THAN 12K MILES ON THEM) I THEN NOTICED THAT THE CAR WAS NOW PULLING TO THE RIGHT CONSTANTLY. WHEN I WAS DRIVING ON THE INTERSTATE THE CAR FLASHED A SERVICE ADVANCTRAC AND SERVICE POWER STEERING NOW WARNING. WHILE I WAS TRAVELING 60MPH THE POWER STEERING CUT OUT COMPLETELY. THANKFULLY I WAS GOING IN A STRAIGHT LINE AND NOT GOING AROUND A CORNER. OR THAT WE WERE NOT TRAVELING DURING WINTER CONDITIONS. AT THAT POINT I FIGURED I DIDN'T HAVE A TIRE ISSUE. I TOOK THE VEHICLE TO A FORD DEALERSHIP. AFTER INSPECTION THE CLAIMED THAT I HAD A FAULTY STEERING GEAR. I HAD DONE SOME RESEARCH BEFORE THEY HAD DIAGNOSED IT...

THE DASHBOARD INFO DISPLAYS "POWER ASSIST FAILURE" WHEN STATIONARY (A COLD START), EITHER WHEN THE KEY IS TURNED TO THE ON POSITION, OR AFTER STARTING THE ENGINE. THE STEERING WHEEL WILL REQUIRE GREAT EFFORT TO TURN IT WHEN THIS HAPPENS. THIS WARNING HAPPENS NOW ABOUT 1 TO 3 TIMES A WEEK. IT STARTED AT ABOUT 74000 MILES. CURRENTLY THE CAR HAS 80000 MILES. TO WORK AROUND THE PROBLEM, THE IGNITION IS TURNED TO OFF, TURNED ON AGAIN, WAIT A FEW SECONDS, THEN RESTART THE MOTOR. THE STEERING MAY FEEL TIGHT WHEN TURNED FOR ABOUT 1 SECOND, BUT WILL LOOSEN AS THE POWER STEERING WORKS AGAIN. THE WARNING HAS NOT REPEATED AFTER RESTARTING. SO FAR, THE STEERING HAS NOT FAILED (BECOME TIGHT) WHILE DRIVING. THE WARNING AT START UP OCCURS MORE FREQUENTLY IN COLD OR WET WEATHER. THE CAR WAS LAST SERVICED AT THE FORD DEALERSHIP AT ABOUT 72000 MILES WITH...

THERE WAS RECALL 2015 FOR POWER STEERING SERVICE AND I HAD IT REPAIRED 10/2016 AND THIS SAME PROBLEM HAPPEN AGAIN 2017 I TOO CAR BACK TO GREEN FORD IN GREENSBORO,NC TO REPAIR IT AGAIN BUT I WAS TOLD IT WAS NO LONGER UNDER WARRANTY. MY COMPLAINT IS THAT THEY COULDN'T HAVE FIX THE RECALL. NOW I DON'T KNOW LOT ABOUT THIS PROCESS BUT I WOULD HAVE THOUGHT IF IT'S RECALL THE RESPONSIBILITY LIES ON FORD. I'M SO AFRAID THAT THIS ISSUE CAN BE VERY HAZARDOUS TO ME AND MY FAMILY. I SHOULDN'T BE RESPONSIBLE FOR PAYING FOR THE REPAIRS. I JUST WANT AS A CONSUMER THAT FORD BE HELL TO HIGHER STANDARDS AND FIX THE PROBLEMS THEY HAVE RECALLED.

VEHICLE WAS IN MOTION WHEN POWER STEERING SERVICE NOTIFICATION CAME ON. WE PULLED INTO A GAS STATION AND SHUT THE CAR OFF. UPON TURNING THE CAR BACK ON, THE STEERING WHEEL WAS LOCKED AND THE CAR WAS UNDRIVABLE FROM THAT POINT AND HAD TO BE TOWED.

TL* THE CONTACT OWNS A 2012 FORD FUSION. ON TWO DIFFERENT OCCASIONS, AFTER AIR WAS APPLIED TO THE FRONT DRIVER'S SIDE TIRE, THE CONTACT ATTEMPTED TO DRIVE WHEN THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE ADVANCE TRAC SERVICE POWER TRAIN INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ROB SIGHT FORD (13901 WASHINGTON ST, KANSAS CITY, MO 64145, (816) 941-1200) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ON ANOTHER OCCASION, THE FRONT DRIVER'S SIDE TIRE WAS FILLED WITH AIR WHEN THE STEERING SEIZED. THE VEHICLE WAS THEN TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAULT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.

AS I DROVE INTO WORK PARKING LOT STEERING POWER LIGHT CAME ON. TWO HOURS LATER I WENT TO TRY THE CAR AND STEERING WAS GONE AND HAD TO HAVE SOMEONE DRIVE IT TO A STATION. THE RACK AND PINION ARE NOT WORKING.

15S18/15N01 REPROGRAM POWER STEERING CONTROL MODULE AND STEERING GEAR EXTENDED COVERAGE

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE "SERVICE ADVANCE TRAC" AND "SERVICE POWER STEERING NOW" WARNING MESSAGES DISPLAYED AND THE POWER STEERING SUDDENLY MALFUNCTIONED, WHICH CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COMPUTER CHIP MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 140,000.

I STOPPED AT THE GAS STATION TO FILL UP WHEN I GOT BACK IN AND STARTED MY CAR THE POWER STEERING WAS NOT WORKING. I MANAGED TO DRIVE THE CAR HOME. WHEN TAKING IT TO THE DEALERSHIP THEY TOLD ME MY CAR WAS NOT COVERED BY THE RECALL ON THE ELECTRONIC POWER STEERING RECALL. THEY STATED THE RECALL ONLY COVERED CERTAIN CARS MANUFACTURED DURING CERTAIN MONTHS, MINE NOT BEING ONE. I FEEL THAT THE RECALL SHOULD COVER MORE OF THE MANUFACTURING DATES DUE TO MY RESEARCH ONLINE THERE ARE HUNDREDS OF PEOPLE WITH THE SAME ISSUE THAT HAVE BEEN TOLD BY FORD THAT THEIR NOT COVERED BY THE RECALL. I BELIEVE THAT THEY JUMPED THE GUN ON THE TIME TABLE FOR THE RECALL. FORD DOESN'T WANT TO TAKE RESPONSIBILITY DUE TO THE HIGH COST OF REPAIR. THE FORD RECALL NUMBER IS 15-S-18. NOW MY CAR IS SITTING HERE BECAUSE I...

THE STEERING ASSISTT FAULT COMES ON NOW , MY STEERING DOESN'T WORK, ALMOST GOT IN A WRECK..ALSO MY ADVANCE TRACTION COMES ON AT THE SAME TIME, I PAID GOOD MONEY FOR THIS CAR. I THINK FORD NEEDS TO FIX THIS PROBLEM AT THEIR EXPENSE.

POWER STEERING FAILED AND THE CAR LEFT THE HIGHWAY AND BOTH FRONT TIRES BLEW OUT AND DAMAGE TO THE WHEEL AND UNDERCARRAIGE WAS APPARENT.

WHILE DRIVING, THE POWER STEERING WILL INTERMITTENTLY STOP WORKING, REQUIRING UNEXPECTED DIFFICULT STEERING.

POWER STEERING ASSIST FAILURE ON 2012 FORD FUSION. POWER STEERING ASSIST LIGHT IS ON AND THERE IS NO POWER STEERING. VERY DANGEROUS AS IT GIVES OUT WHILE THE CAR IS IN MOTION. FORD KNOWS THEY HAVE A LARGER PROBLEM WITH 2012 FORD FUSIONS (JUST READ THE COMPLAINTS ON THIS SITE) BUT HAVE NOT EXPANDED THE RECALL AND LEAVES THESE DANGEROUS CARS ON THE ROAD WHERE POWER STEERING STOPS WORKING EVEN WHILE YOU ARE DRIVING. FORD DEALER SAID CAR IS NOT COVER BY WARRANTY OR BY RECALL. COST TO REPAIR $1,600.

THE POWER STEERING ASSIST CODE KEEPS COMING ON ON THE DASH EVERY OTHEE DAY FOR WELL OVER A YEAR NOW. WHEN THAT COMES ON YOU CAN BARELY STEER THE FRICKEN THING WHEN IT HAPPENS. IVE BEEN LUCKY ENOUGH TO HAVE IT HAPPEN WHILE DRIVING SLOW IN TOWN AND HAVENT HAD ANY ACCIDENTS LUCKILY. SOME VERY CLOSE CALLS THOUGH!

RACK AND PINION. STEERING WHEEL MAKES CLUNKING NOISE. VEHICLE WANDERS. FORD COMPANY STATES THIS IS NOT A RECALL WHICH IT SHOULD BE. THIS IS A MANUFACTURING DEFECT

THE VEHICLE WAS PARKED IN MY DRIVEWAY UPON RETURNING FROM ERRANDS. THE NEXT MORNING THE POWER STEERING ASSIST AND THE ADVANCETRAC SYSTEM FAILURE LIGHTS WERE ON. THIS HAS HAPPENED BEFORE WHILE DRIVING AND AFTER PARKING AT MY WORKPLACE. USUALLY RESTARTING THE VEHICLE WOULD CORRECT THE ISSUE. THIS TIME IT WOULD NOT RESET AND I BROUGHT IT TO THE FORD DEALERSHIP WHERE IT WAS PURCHASED. I UNDERSTAND THERE WAS A RECALL ON THE 2012 FORD FUSION AND OTHER FORD MAKES FOR THIS SAME ISSUE. HOWEVER THE DEALERSHIP SAYS THE VIN # ON MY FUSION DOESN'T MATCH ANY CURRENT RECALL AND WILL NOT COVER THE COST OF REPAIR. MY QUESTION IS IF THIS IS A KNOWN FORD PROBLEM WHY SHOULD IT NOT COVER MY VEHICLE WITH THE SAME ISSUE FOR RECALL ? JUST BECAUSE THE VIN # ISN'T IN THE SYSTEM IS NO REASON NOT TO FIX THIS. IT IS A KNOWN...

MY POWER STEERING WENT OUT IN THE MIDDLE OF THE HIGHWAY. I WENT TO A FORD CERTIFIED DEALERSHIP AND HAD THEM LOOK INTO THIS PROBLEM BEFORE ANYTHING DANGEROUS HAPPENED. THE FOLLOWING DAY, AFTER PICKING MY CAR UP FROM THE DEALER MY POWER STEERING WENT OUT COMPLETELY WHILE IN THE MIDDLE OF THE HIGHWAY.

POWER STEERING FAILURE! EPAS SYSTEM ON 10/27/2017. MY DAUGHTER WAS DRIVING CAR, SHE STOPPED FOR GAS, SHE STARTED CAR AND POWER STEERING FAILED. I SEE THERE IS A RECALL ON THE POWER STEERING SYSTEM BUT GUESS WHAT MY VIN NUMBER IS NOT PART OF THE RECALL! SOUNDS FISHY TO ME WHY DO I HAVE A EPAS SYSTEM FAILURE AND MY CAR IS NOT PART OF RECALL? I HAVE A CASE NUMBER AT FORD #13421730. I HAVE THE CAR AT THE FORD DEALERSHIP IN BUDA TEXAS TRUCK CITY FORD. THEY ARE GOING TO CHARGE ME $115.00 TO ANALYSE THE CAR WITH THEIR COMPUTER. I JUST DON'T WANT TO PAY FOR A NEW EPAS STEERING SYSTEM IF THE CAUSE OF THE FAILURE IS A DEFECTIVE EPAS SYSTEM!!!

I WAS IN A CAR ACCIDENT THE POWER STEERING FAILED I HIT A TELEPHONE POLE. THE IT BAGS NEVER DEPLOYED AND I SMACKED MY HEAD

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL NOISE IN THE STEERING AREA. THE AIR BAG WARNING INDICATOR ILLUMINATED ON AND OFF. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS LATER TAKEN TO PALM BAY FORD (1202 MALABAR RD SE, PALM BAY, FL 32907, PHONE NUMBER: (321) 722-9000) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST AND THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 104,588.

TL* THE CONTACT OWNS A 2012 FORD FUSION. AFTER STARTING THE ENGINE, THE STEERING WHEEL WAS VERY DIFFICULT TO TURN AND THE "STEERING FAILURE" AND "ADVANCE TRACK" WARNING MESSAGES DISPLAYED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (DON DAVIS FORD IN ARLINGTON, TEXAS) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PAL MEADOW FORD IN CHARLESTON, SOUTH CAROLINA) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION WAS FAULTY. THE RACK AND PINION WAS REPLACED, BUT THE FAILURE RECURRED. THE RACK AND PINION WAS REPLACED A SECOND TIME AND THE VEHICLE EXPERIENCED THE SAME FAILURE. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 78,000.

I WAS TRAVELING DOWN A MAIN STREET AND I HEARD A BEEP AND POWER STEERING ASSIST FAULT LITE UP ON MY DASH AS WELL WITH SERVICE ADVANCETRAC CAME ON SO I PULL OFF THE ROAD AND INTO A PARKING LOT AND MY WHEEL ALL THE SUDDEN GOT STIFF. I SAT THERE FOR A FEW TRYING TO FIGURE OUT WHAT WAS WRONG AND I TURNED THE CAR OFF AND LET IT SIT FOR A FEW MINS AND TURNED IT BACK ON HOPING IT WOULD GO AWAY WELL IT DIDN'T, SO I GOT IT HOME FINALLY 6 HOURS LATER STILL WITH ALL THEM LIGHTS ON AND THE WHEEL BEING STIFF LET IT SIT OVER NIGHT AND EVERYTHING NEXT DAY I GO BACK TO THE CAR HOPING ONCE AGAIN IT WOULD GO AWAY AND IT DIDN'T.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE CONTACT'S SON WAS DRIVING 60 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROADWAY AND WAITED A FEW MINUTES BEFORE RESTARTING THE VEHICLE. AFTERWARDS, THE POWER STEERING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DIAGNOSED OR DUPLICATED. SEVERAL MONTHS LATER, UPON STARTING THE VEHICLE, THE POWER STEERING FAILED AND AN UNKNOWN NOISE WAS HEARD. THE POWER STEERING RETURNED TO NORMAL ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED. WHILE DRIVING 30 MPH, AN UNKNOWN NOISE WAS HEARD AND THE POWER STEERING SEIZED. THE POWER STEERING RETURNED ONCE THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT A DIAGNOSTIC APPOINTMENT WAS SCHEDULED WITH BONNELL FORD (353 CAMBRIDGE ST, WINCHESTER, MA 01890 (781) 729-9700). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE...

DAUGHTER CALLED ME THIS MORNING AND TOLD ME HER POWER STEERING STOPPED WORKING. HAD THE CAR TOWED TO THE REPAIR SHOP. LOOKED UP THE MODEL AND IT SAYS THERE WAS A RECALL ON THE VEHICLE CONCERNING POWER STEERING. JUST WANT TO FIND OUT IF THE RECALL IS STILL ACTIVE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 50 MPH, THE ELECTRIC POWER STEERING AUTOMATICALLY TURNED OFF. THE SERVICE POWER STEERING AND THE SERVICE ADVANCE TRAC WARNING LIGHTS ILLUMINATED. THE CONTACT'S WIFE PULLED OVER TO THE CLOSEST PARKING LOT. THE CONTACT DROVE THE VEHICLE TO THE DEALER TAYLOR FORD LOCATED AT 13500 TELEGRAPH RD, TAYLOR, MI 48180 WHERE THE POWER STEERING GEAR NEEDED TO BE REPLACED AND REPROGRAMED THE POWER STEERING MODULE. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE OCCURRED 2 OTHER TIMES. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THERE WAS NOTHING THEY COULD DO AND A COMPLAINT HAD BEEN FILED WITH...

I WILL JUST BE DRIVING AND I LOSE MY POWER STEERING WHICH ALMOST PUTS ME IN THE DITCH. NEEDS TO RECALL THIS. VERY DANGEROUS AND EXPENSIVE TO FIX.

I WAS DRIVING ON INTERSTATE AND POWER STEERING STOPPED WORKING, THE POWER ASSIST FAULT AND SERVICE ADVANCETRAC MESSAGE SHOWED ON PANEL. LUCKILY I DID NOT WRECK BECAUSE THAT WOULD HAVE BEEN BAD. I HAD THE CAR TOWED TO FORD DEALERSHIP THEY SAID CAR WAS NOT COVERED BY RECALL OR WARRANTY, CAR HAS 56,000 MILES. FORD YOU SHOULD RECALL FOR THIS PROBLEM THIS COULD CAUSE A WRECK WITH POSSIBLE FATALITIES .

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING UNKNOWN SPEEDS, THE POWER STEERING INDICATOR ILLUMINATED AND THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 85,000.

RETURNING FROM VACATION, RECEIVED "SERVICE POWER STEERING" MESSAGE ON DASH, GOT CAR INTO DRIVEWAY, TURNED OFF. RESTARTED CAR AND HAD NO POWER STEERING! ONLY 42,000 MILES ON CAR. CALLED FORD RE PROBLEM, WAS TOLD NO RECALL, $1400 TO REPLACE STEERING RACK!!! WHAT IF THE STEERING FROZE WHILE DRIVING???

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS STOPPED, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION FORD SANFORD (4911 WAYSIDE DR, SANFORD, FL 32771 (407) 680-0781) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST MODULE NEEDED REPLACEMENT. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

COMPLETE LOSS OF STEERING ASSIST WHILE VEHICLE WAS IN MOTION. MY DAUGHTER WAS DRIVING ON A CITY STREET, AND WAS BARELY ABLE TO STEER, BUT LUCKILY SHE WAS ABLE TO MAKE IT HOME WITHOUT INCIDENT.

FORD WORKED ON MY FORD FUSION 2012 REPAIRED AIR CONDITIONER ON JULY 7, 2017, BUT AIR WENT OUT AGAIN ON SEPTEMBER 6, 2017. FORD DEALER REFUSE TO FIX THE REOCCURRING PROBLEM. IN ADDITION, THERE IS A RECALL ON THE AIRBAG, BUT FORD REFUSES TO FIX THE DEFECTED AIR BAG. THERE IS A POSSIBILITY THAT THE AIR BAG MAY EXPLODE CAUSING INJURY. WHILE DRIVING I CAN SMELL A BURNT ODOR WAS COMING FROM THE AIR BAG. TOOK VEHICLE TO CHANGE THE AIRBAG ON SEPT 6, 2017, BUT FORD REFUSED TO FIX THE DEFECTED AIR BAG, AND WOULD NOT GIVE ME A LOANER VEHICLE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE STEERING WHEEL BECAME HARD TO TURN AND THE POWER STEERING WARNING LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A LOCAL UNKNOWN DEALER FOR A DIAGNOSTIC TESTING WHICH ADVISED THAT THE RACK AND PINION FAILED. THE RACK AND PINION WAS REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER ADVISED THAT THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE THE APPROXIMATE FAILURE MILEAGE AS 87,000. ...UPDATED 11/15/17 *BF THE CONSUMER STATED THE VEHICLE JERK HARD AND THERE WAS NO POWER STEERING. *JS

THERE CURRENTLY IS A RECALL ON 2011-2012 FORD FUSIONS POWER STEERING RECALL #15S18, THAT BEGAN IN JULY 2015. I HAVE A 2012 FORD FUSION I BOUGHT IN SEPTEMBER 2015, THAT APPARENTLY IS NOT COVERED UNDER THIS RECALL. BUT DRIVING HOME FROM WORK THE OTHER DAY, ON A HIGHWAY MY POWER STEERING SUDDENLY FAILED AS I WAS DRIVING 55MPH, ALMOST CAUSING A MAJOR ACCIDENT WITH MANY VEHICLES. I FEEL THIS WAS A MAJOR SAFETY CONCERN, MY VEHICLE DOES NOT HAVE MANY MILES ON IT, AND IT HAS PASSED INSPECTION EVERY YEAR. I THINK THIS RECALL SHOULD BE EXTENDED BEFORE SOMEONE ELSE'S POWER STEERING FAILS AND ARE NOT AS LUCKY AS I WAS THAT OTHER DRIVERS WERE ABLE TO BRAKE IN TIME. I'VE READ ON THIS WEBSITE AS WELL AS MANY OTHERS THAT THIS RECALL NEEDS TO EXTENDED.

THE MESSAGE "SERVICE POWER STEERING NOW" APPEARS INTERMITTENTLY WITH NO LOSS OF POWER STEERING, EXCEPT FOR ONCE. THIS HAPPENS WHEN THE CAR IS IN MOTION AND HAS HAPPENED ON BOTH THE HIGHWAY AND CITY STREETS. THE MESSAGE DISAPPEARS WHEN HITTING THE RESET BUTTON OR TURNING THE CAR OFF AND BACK ON.

MY POWER STEERING IN MY CAR STOPPED WORKING, I GOOGLED MY YEAR MAKE AND MODEL OF MY CAR. THEY LIST A RECALL FOR THE PROBLEM NHTSA 15V30000, FORD RECALL NUMBER 15S18. HAD IT TOWED TO FORD DEALERSHIP, THEY SAID THAT YEAR AND MODEL HAS A RECALL BUT MY VIN # WAS NOT INCLUDED IN THE RECALL BUT IT'S DOING THE SAME THING. HOW DOES THAT HAPPEN, DO I HAVE TO BE IN AN ACCIDENT AND IT KILLS MY 2 AND 4 YEAR CHILDREN TO BE INCLUDED. HOW CAN THEY EXCLUDE VIN NUMBERS. NOW THERE TELLING ME IT WILL COST 2000.00 DOLLARS TO FIX......LIGHT CAME ON WHEN DRIVING THAN STOPPED CAR, WHEN I RESTARTED CAR THE POWER STEERING WOULD NOT WORK.

BATTERY SEEMED DEAD ON A MONDAY MORNING AS IT WOULD NOT TURN OVER, I THEN JUMPED THE CAR AND STILL NOTHING HAPPENED. I LET THE CAR SIT FOR THE REST OF THE DAY, ABOUT 8 HOURS LATER STARTED THE CAR AND IT STARTED FINE. ON TUESDAY MORNING I STARTED THE CAR JUST FINE AND DROVE TO WORK, ABOUT 2 MILES FROM MY OFFICE THE DISPLAY ON THE DASH BOARD SAID "SERVICE POWER STEERING". I THOUGHT NOTHING OF IT AND WENT ON WITH MY DAY, WHEN LEAVING FOR LUNCH THE DISPLAY READ "SERVICE POWER STEERING NOW", AND CAR HAD NO POWER STEERING. DID RESEARCH AND FOUND A RECALL ON THE POWER ASSIST ON 2011-2012 FORD FUSION WITHOUT A 3.5L ENGINE. CALLED THE DEALER AND TO NO AVAIL, THEY SAID MY VIN WAS NOT ON THE LIST. MIND YOU, MY VEHICLE IS A 2012 FORD FUSION WITH A 3.0L ENGINE. TOOK THE...

LUCKILY WHILE PARKED, WIFE STARTED UP HER 2012 FUSION TO GO TO WORK. POWER ASSIST FAULT AND SERVICE ADVANCETRAC DISPLAY IN INFO SCREEN AND CAR HAS NO POWER STEERING OR TRACTION CONTROL. HAD VEHICLE DIAGNOSED, FAULT CODES U3000 AND U2011 WERE PRESENT. CALLED DEALERSHIP WHO SAID NO OPEN RECALL ON VIN. RECALL 15S18 DOES NOT COVER MY VIN EVEN THOUGH THE CAR FITS ALL OF THE CRITERIA FOR THE RECALL INCLUDING DATE AND MANUFACTURE LOCATION. FORD CUST. SERVICE UNWILLING TO HELP. PARTS COVERED BY THE RECALL WERE REPLACED ON SEPT. 13, 2016 BY LOCAL FORD DEALER AT PREVIOUS OWNERS EXPENSE, PARTS FAILED AGAIN LESS THAN A YEAR LATER. THESE PARTS ARE NOT SAFE AND FORD IS UNWILLING TO FIX THE PROBLEM OR EXTEND RECALL TO ALL VEHICLES AFFECTED BY THIS ELECTRONIC POWER ASSIST FAILURE. I'VE READ HUNDREDS OF SIMILAR COMPLAINTS NOW, WHAT DOES IT TAKE TO HOLD FORD ACCOUNTABLE FOR...

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING AND ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO HIXSON FORD AUTO PLEX IN LEESVILLE, LA (337-239-3434) WHERE IT WAS DIAGNOSED THAT THE CONTROL ARMS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

I WAS DRIVING IN MY 2012 FORD FUSION, ON A HIGHWAY IN NEW YORK STATE AND PULLED OVER AT A REST AREA FOR A SNACK. UPON RETURNING TO THE VEHICLE, I STARTED THE CAR AND WAS GIVEN A "POWER STEERING ASSIST FAULT" ERROR MESSAGE AND I HAD NO POWER STEERING. THERE WAS NO WAY I COULD HAVE DRIVEN THE CAR AND I'M THANKFUL THIS DIDN'T HAPPEN A FEW MINUTES EARLIER WHEN I WAS DRIVING ON THE HIGHWAY IN TRAFFIC, IN THE RAIN. FORD HAS HAD A RECALL FOR THIS SAME ISSUE, BUT MY CAR IS NOT LISTED AND NOW IT WILL COST US $1,800 TO HAVE THIS COMMON PROBLEM FIXED BY REPLACING THE COMPUTER THAT HANDLES THE POWER STEERING. THE MECHANIC AT THE FORD DEALER LAUGHED IT OFF SAYING HE SEES IT ALL THE TIME. THE COMPUTER GOES IF YOU TURN HARD OR HIT A BUMP. FORD NEEDS TO OPEN...

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 70 MPH, THE STEERING WHEEL SEIZED AND THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO FORCEFULLY PULL THE VEHICLE OVER AND ASKED AN EYEWITNESS TO ASSIST AND DRIVE THE VEHICLE FOR HER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER REFERRED THE CONTACT TO THE DEALER (HERRING FORD INC, 820 MEMORIAL BLVD, PICAYUNE, MS, 39466). THE DEALER REFUSED TO SERVICE THE VEHICLE WHERE THEY DENIED SERVICING THE VEHICLE UNDER THE RECALL DUE TO THE MILEAGE. AFTER THE CONTACT CALLED THE FORD MANUFACTURER, THE DEALER STATED THAT THEY WERE LOOKING AT THE WRONG INFORMATION AND THE CONTACT WAS CORRECT; HOWEVER, THE DEALER REFUSED SERVICE DUE TO A VERBAL INCIDENT AND STATED THAT THE VEHICLE WAS ALREADY SERVICED IN 2012. THE CONTACT THEN TOOK THE VEHICLE TO...

RESTRAINT CONTROL MODULE - SENSOR ASSEMBLY FAILED