2012 FORD FUSION Steering Problems

STEERING WHEEL LOCKED DOWN IN MY FRONT YARD, RIGHT FRONT LIGHT WENT OUT I WAS TOLD IT WAS A ELECTRICAL PROBLEM AND NOW IT IS THE PASSENGER AIRBAG NOW I AM AFRAID TO DRIVE THE CAR LONG DISTANCE

STARTING AT 36,000- 120,000 MILES THE CONTROL ARMS WEAR PREMATURELY. GIVEN THE DESIGN OF THE LINKAGE SYSTEM THIS CAUSES THE STEERING TO BIND IN A FASHION THAT CAUSES THE DRIVER TO HAVE TO OVER STEER TO GET THE POWER STEERING TO OVERCOME THE BOUND LINKAGES AND MOMENTARY LOSS OF CONTROL

DRIVING ON A CITY STREET, POWER STEERING SUDDENLY DISENGAGED. MESSAGE ON DASH SAID 'SERVICE POWER STEERING NOW.' I WAS ABLE TO MANUALLY STEER SAFELY HOME. CONTACTED FORD CUSTOMER SERVICE AND WAS TOLD THAT THE SAFETY RECALL ONLY APPLIES TO CARS WITH LESS THAN 150K MILES. SINCE THE PREVIOUS OWNER HAD DRIVEN MORE THAN THAT, THE CAR IS SUDDENLY SAFE!? HOW CAN A SAFETY RECALL EXPIRE? FORD WANTS $2000 TO REPAIR A DESIGN DEFECT.

WHILE DRIVING MY POWER STEERING FAILED, THEN PROCEEDED TO LOCK UP ONCE I PULLED THE CAR OVER. COULD NOT MOVE THE STEERING WHEEL AT ALL, HAD TO GET THE CAR TOWED.

YESTERDAY ON JULY 15, 2018 THE POWER STEERING ON MY CAR WENT OUT WHILE I WAS DRIVING TO THE STORE. IT FLASHES ON THE DASH TO SERVICE POWER STEERING NOW. I'VE SEE. ONLINE THAT THEIR WAS A RECALL BEFORE IN 2015 ON MY CAR FOR THE POWER STEERING BUT WHEN I WENT TO FORD THEY SAID THERE WAS NO RECALL. IT IS COMPLETELY UNSAFE TO BE DRIVING AND ALL SUDDEN THE STEERING WHEEL IS TIGHT AND HARD TO TURN!

THE ELECTRICAL STEERING HAS GONE OUT IN MY CAR. I CALLED FORD AND THEY REFUSE TO DO ANYTHING ABOUT THIS. I FIND THIS UNACCEPTABLE SINCE THEY CURRENTLY HAVE RE ALL'S ON 2012 FORD FUSIONS FOR THIS EXACT ISSUE. MY LIFE AND MY DAUGHTERS COULD BE IN DANGER BEHIND THEM NOT TAKING RESPONSIBILITY AND FIXING THIS JUST BECAUSE IT'S NOT ON THAT PARTICULAR VIN #

FORD FUSION SAFETY RECALL 15S18 POWER STEERING ASSIST.I WAS DRIVING DOWN THE HIGHWAY WHEN AN ALERT APPEARED ON THE DASH THAT I NEEDED TO SERVICE THE POWER STEERING IMMEDIATELY/SERVICE "AUTOTRAC" I HAD MY CAR TOWED TO A LOCAL MECHANIC WHO TOLD ME THAT THE REPAIR NEEDED STEMMED FROM A RECALL THAT OCCURRED FOR MY VEHICLE.I CALLED THE DEALERSHIP I PURCHASED MY CAR FROM, SANTA FE FORD ALACHUA FL. I WAS INFORMED BY THEM THAT THERE WAS NOTHING THEY COULD DO TO HELP ME IN THE REPAIR BUT TOLD ME TO REACH OUT TO MY LOCAL FORD DEALERSHIP AS SANTA FE FORD IS 80 MILES AWAY. I THEN HAD MY CAR TOWED FROM THE MECHANIC'S SHOP TO NICK NICHOLAS FORD IN INVERNESS FL. THE SERVICE MANAGER AT NICK NICHOLAS INFORMED ME THAT THERE WAS NO RECALL SHOWING FOR MY VEHICLE AND I SHOULD REACH OUT TO FORD CUSTOMER SERVICE HOTLINE AND...

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING ASSIST INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT SPOKE WITH AUTO NATION FORD ST. PETERSBURG (2525 34TH STREET NORTH, ST PETERSBURG, FL 33713, 727-231-1323) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

I OWN A 2012 FORD FUSION VIN:[XXX]. THE 2012 FUSION HAS A SAFETY RECALL 15S18 DUE TO A KNOWN ISSUE WITH THE POWER STEERING CONTROL MODULE SHORTING OUT AND CAUSING THE POWER STEERING TO FAIL WHILE THE VEHICLE IS IN MOTION. WHILE "MANUAL" STEERING IS STILL POSSIBLE, THE FORCE NEEDED TO EXERT ON THE STEERING WHEEL IS IMMENSE, JUST TO BE ABLE TO CHANGE LANES. WHEN THE POWER STEERING GOES OUT ON A TURN, IT IS NEARLY IMPOSSIBLE TO CONTROL OF THE VEHICLE. THIS IS A SERIOUS AND VERY DANGEROUS KNOWN ISSUE. I HAVE BEEN EXPERIENCING THIS KNOWN ISSUE COVERED UNDER YOUR SAFETY RECALL 15S18 FOR OVER 2 YEARS. I HAVE TAKEN IT TO THE QUALITY AUTO MALL DEALERSHIP SEVERAL TIMES TO HAVE THE SYSTEM LOOKED AT SO THEY COULD FIND THE PROBLEM AND FIT IT UNDER THE TERMS OF THE SAFETY RECALL 15S18. EACH TIME I TOOK IT IN...

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE VEHICLE BECAME DIFFICULT TO STEER. GLENN FORD (4080 LEXINGTON RD, NICHOLASVILLE, KY 40356, (859) 587-9020) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS GIVEN CONFLICTING INFORMATION AS TO WHETHER OR NOT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 139,000. THE VIN WAS NOT AVAILABLE.

SINCE OWNING THE VEHICLE THERE HAVE BEEN INSTANCES WHERE THE POWER STEERING ASSIST WARNING WOULD FLASH ON MY DASH, TYPICALLY DURING COLD WEATHER. I COULD TURN THE CAR OFF AND THEN BACK ON AND THE ISSUE RESOLVED ITSELF. I PURCHASED THE VEHICLE IN LATE 2012. IT HAPPENS WHEN I GO TO START IT AFTER IT SITTING OVERNIGHT OR WHILE I AM AT WORK FOR 8 HOURS. AS OF YESTERDAY (6/18) I BEGAN HAVING TROUBLE WITH THE POWER STEERING WHEN I WENT TO LEAVE WORK AND DRIVE HOME. I TURNED THE CAR OFF AND TURNED IT BACK ON AND THE ISSUE ONCE AGAIN RESOLVED ITSELF. THIS MORNING (6/19) I WENT TO START MY CAR TO LEAVE FOR WORK AND THE POWER STEERING ASSIST/ADVANCETRAC MESSAGE FLASHED ON MY DASH. THE ADVANCETRAC NOTIFICATION IS NEW, IT NEVER HAPPENED UNTIL THIS MORNING. I HAVE NO POWER STEERING WHATSOEVER. I HAVE READ MULTIPLE REPORTS OF...

DRIVING CAR AND SERVICE POWER STEERING NOW FLASHES AND CAR BECOMES HARD TO STEER--COULDN'T TURN.

WHILE TURNING ONTO A HIGHWAY MY CAR BEGAN TO LURCH. I PULLED OVER AND HAD ASSUMED THERE WAS AN ISSUE WITH MY BRAKES. AS A PRECAUTION, I HAD THE CAR TOWED BACK TO MY HOME. I THEN TOOK THE CAR TO AN AUTO SHOP TO HAVE THE BREAKS INSPECTED. THE TECHNICIAN TOLD ME THAT THE BREAKS WERE FINE BUT THAT HE HAD FOUND THE FOLLOWING CODES: C1963, C1963-EO, AND C1278-20. I DISCOVERED THAT THERE WAS A RECALL FOR STEERING RELATED ISSUES WITH 2012 FORD FUSIONS. WHILE AT A FORD DEALERSHIP I WAS TOLD MY CAR DID NOT APPLY TO THE RECALL AND WAS QUOTED $3,800 FOR THE REPAIR. I WAS TOLD THE CAR WAS NOT SAFE TO DRIVE AND THAT THE WHEEL COULD COME OFF WITHOUT NOTICE.

SERVICE POWER STEERING NOW" AND " SERVICE ADVANCETRAC" ERROR'S OCCURRED AT THE SAME TIME. VEHICLE WAS STATIONARY WHEN THIS HAPPENED

DRIVING AT A SPEED OF AROUND 35MPH, THE POWER STEERING AND ADVANCTRAC WARNING LIGHT CAME ON. DRIVING WAS OKAY. PARKED CAR, TURNED IT OFF AND THEN BACK ON, POWER STEERING SERVICE NOW LIGHT CAME ON AND LOSS OF STEERING OCCURRED. CAR WAS TOWED TO NORTH HAMPTON, NH FORD... POWER STEERING WAS COMPLETELY REPLACED [ALONG WITH 4 BRAKE PADS]. LESS THAN 3 WEEKS LATER, SAME INDICATOR WARNING CAME ON WHILE DRIVING ON THE HIGHWAY ~50MPH. BROUGHT BACK TO RAYNHAM, MA FORD DEALERSHIP... THEY REPLACED FRONT STRUTS, O2 SENSOR, RESET COMPUTERS... HAD THE CAR BACK LESS THAN A FULL DAY... SAME POWER STEERING WARNING/ADVANCTRAC WARNING CAME ON WHILE DRIVING A BACK ROAD UNDER 30MPH... TURNED CAR OFF, TURNED BACK ON, POWER STEERING COMPLETELY GONE AGAIN. IT WAS COMPLETELY REPLACED LESS THAN A MONTH AGO. NOW EXPENSES OVER $5K FOR REPAIRS, AND THE CARS STEERING IS GONE. WAITING FOR DEALERSHIP TO DIAGNOSE THIS...

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL SEIZED. THE DEALER (DON HINDS FORD INC., 12610 FORD DR., FISHERS, IN 46038) STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) AND COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 182,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO STEER. THE DEALER (ASTORG FORD-LINCOLN OF PARKERSBURG, (304) 485-8585) WAS CALLED AND STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 38,000. *TT

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO A DEALER (MILNES FORD, 333 EAST GENESSE STREET, LAPEER, MI 48446, (810) 667-5000) WHERE IT WAS DIAGNOSED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.

WHILE DRIVING DOWN INTERSTATE, VEHICLES STEERING ASSIST WARNING LIGHT CAME ON. IMMEDIATELY THE CAR BECAME DIFFICULT TO STEER AND TURN. CONTROLLING THE VEHICLE WAS EXTREMELY DIFFICULT.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. AFTER WAITING A WHILE, THE VEHICLE WAS RESTARTED AND ABLE TO DRIVE NORMALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC OR REPAIRS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,800.

DRIVING APPROXIMATELY 25 MPH, THE "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCE TRACK" WARNING MESSAGES DISPLAYED AND THE POWER STEERING SUDDENLY MALFUNCTIONED. THE STEERING WHEEL BECAME DIFFICULT TO TURN. TURNING VEHICLE OFF AND BACK ON HAS NO EFFECT. THERE IS A RECALL FOR THE ISSUE DATED 06/02/2015, NUMBER 15V340000 THAT IS NOT COVERED FOR THIS VEHICLE VIN: [XXX] THIS ISSUE IS IDENTICAL TO THE ABOVE RECALL ISSUE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE PULLING INTO MY RESIDENTIAL HOME DRIVEWAY THE STEERING WHEEL LOCKED UP WHILE CAR WAS IN MOTION, UNABLE TO UNLOCK OR CHANGE THE DIRECTION OF THE VEHICLE, VEHICLE HAD TO BE STOPPED AND ENGINE TURNED OFF. THE VEHICLE WAS ON A CITY STREET IN RESIDENTIAL AREA.

OUR POWER STEERING WENT OUT IN THE CAR WITHOUT NOTICE WHILE DRIVING ON A HIGHWAY. I KNOW THERE HAS BEEN A RECALL ON POWER STEERING ON OTHER 2012 FORD FUSION, BUT WHEN I PUT IN MY VIN IT DOESN'T COME UP WITH THIS RECALL. THIS WAS VERY DANGEROUS AND WE COULD HAVE CRASHED.

TL* THE CONTACT OWNS A 2012 FORD FUSION. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SATCHER FORD (1850 JEFFERSON DAVIS HWY, GRANITEVILLE, SC 29829), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,184.

CAR MADE "POPPING" NOISE FOR A DAY OR TWO FROM WHAT SEEMED TO BE THE FRONT SUSPENSION. THEN THE WARNING LIGHT "SERVICE ACCUTRACK" CAME ON, A FEW MINUTES LATE THE WARNING "SERVICE POWER STEERING" CAME ON. POWER STEERING CONTINUED TO WORK, ALTHOUGH A LITTLE JERKY, UNTIL I TURNED OFF THE ENGINE. WHEN I RESTARTED THE CAR, THE WARNING "SERVICE POWER STEERING NOW" CAME ON AND THE POWER STEERING NO LONGER WORKED

DRIVING MY FAMILY HOME, MY DASHBOARD DISPLAYED A MESSAGE TO "SERVICE POWER STEERING SOON" STEERING WASN'T AN IMMEDIATE PROBLEM...HOWEVER, A FEW HOURS LATER, I ATTEMPTED TO DRIVE THE VEHICLE TO A MECHANIC AND WHEN I TURNED THE WHEEL THE STEERING WAS VERY HARD TO DO, VERY STIFF. THERE WAS ALSO A MESSAGE THAT CAME ON THE DASHBOARD THAT SAID TO "SERVICE POWER STEERING NOW". I CONTACTED A MECHANIC & THEY INFORMED THAT I COULD POSSIBLY RESET THE POWER STEERING, BY JUST TURNING THE CAR ON AND OFF A FEW TIMES. HOWEVER, THIS METHOD DID NOT WORK. COMPUTER IS HAVING TROUBLE UPLOADING THE VIDEO

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE STEERING COLUMN MADE AN ABNORMAL POPPING NOISE WHILE THE STEERING WHEEL WAS BEING TURNED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO JIM CLICK FORD LINCOLN EAST TUCSON (6244 E 22ND ST, TUCSON, AZ) WHERE IT WAS DIAGNOSED THAT THE CONTROL ARMS NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. *TT

I WAS DRIVING MY VEHICLE BACK HOME FROM THE MOVIES AND I HAD MY NEPHEWS WITH ME. THE MESSAGE CAME UP ON MY DASH SAYING 'SERVICE POWER STEERING NOW' IT WAS MIDNIGHT SO I WAS NOT ABLE TO CALL ANYONE TO SEE WHAT THE ISSUE WAS. THANKFULLY I MADE IT HOME AND DROPPED MY NEPHEWS OFF AT THEIR HOMES. THE NEXT DAY I WAS GETTING READY TO LEAVE TO WORK AND THE MESSAGE WAS STILL THERE AND I WAS NO LONGER ABLE TO TURN MY STEERING WHEEL. APPARENTLY THIS YEAR IS NOT COVERED UNDER THE RECALL OF OTHER FORD VEHICLES WITH THE SAME ISSUE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 45 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING ABILITY SEIZED. THE VEHICLE WAS TAKEN TO LEHIGHTON FORD (54 BLAKESLEE BLVD DR E, LEHIGHTON, PA 18235) WHERE THE CONTACT WAS INFORMED THAT IT WAS INCLUDED IN AN UNKNOWN RECALL FOR THE STEERING. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

4/19/18 I WAS BACKING OUT OF MY GARAGE AND THE STEERING ASSIST FAULT MESSAGE CAME UP AND STEERING LOCKED UP. ( SO I WAS BACKING OUT OF MY GARAGE TO THE DRIVEWAY- LESS THAN 10 MILES /HOUR) DEALERSHIP SAID THIS WAS A COMMON PROBLEM AND THERE HAD BEEN SOME KIND OF EXTENSION ON THE WARRANTY BUT MINE WAS NOT COVERED B/C IT WAS TOO OLD OR TOO MANY MILES. I HAD TO SPEND OVER $1300 TO REPAIR THIS. I CALLED FORD MOTOR COMPANY TO COMPLAIN AND TRY TO GET AN EXPLANATION AS TO WHY IF SOMETHING LIKE THIS WAS ALREADY A PROBLEM WHY WOULD THE NOT COVER IT. THEY SAID THEY DID HAVE A RECALL AND I HAD TAKEN MY VEHICLE IN IN AUGUST OF 2015 FOR THE FIX SO THE SAID IT HAD BEEN MORE THAN A YEAR FROM THAT DATE AND NOW NOT COVERED AGAIN. HOWEVER, SINCE THIS...

I TOOK MY CAR IN FOR THE RECALL #15S18 WHICH IS FOR A LOSS OF POWER STEERING. I WAS QUOTED BY FORD THAT IT WAS NOT COVERED UNDER THE RECALL AND THAT I NEEDED A NEW STEERING GEAR. THEY QUOTED ME $2000 TO FIX IT. COME TO FIND OUT THE PART IS PART OF THAT RECALL, HOWEVER I'M JUST PAST THE MILEAGE LIMIT. I HAVE 152,000 MILES ON MY CAR, AND THE LIMIT IS 150K. FORD WON'T BUDGE WITH THE REPAIR. WON'T GIVE ME A BREAK SINCE IT'S LITERALLY 2,000 MILES OVER. THIS STEERING ISSUE IS A MASSIVE SAFETY HAZARD....AND DOESN'T NEED TO HAVE A MILEAGE LIMIT APPLIED TO IT. THE STATUTE OF LIMITATIONS FOR RECALLS IS 10 YEARS. MY CAR IS ONLY 6 YEARS OLD. RECALLS NEEDS TO BE GOOD FOR THAT 10 YEARS, REGARDLESS OF MILEAGE. IF THE NTHSA COULD LOOK INTO THIS AND MAYBE GET FORD TO...

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. WHILE ATTEMPTING TO PULL OFF OF THE ROADWAY, THE VEHICLE DRIFTED TO THE RIGHT. THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT AND SEIZED. AS A RESULT, THE CONTACT CRASHED INTO A GUARDRAIL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

TOO HARD TO STEER AND TURN

TAKATA: MY POWER STEERING HAS GONE OUT ABOUT OCBTER OF 2017 AND I'VE BEEN TO A FEW MECHANICS AND THEY HAVE TOLD ME THAT THEIRS BEEN RECALLS ON THIS TYPE OF VEHICLE OF THEIR POWER STEERING GOING OUT AND TO TAKE IT TO A DEALERSHIP AND THAT THEY CAN FIX IT FOR FREE BECAUSE IT'S ONE OF THE RECALLS LIST ONLINE AND I'VE TRIED CALLING THEM AND LETTING KNOW THAT THEIR HAS BEEN REPORTS OF RECALLS ON THE POWER STEERING BUT THEY KEEP TELLING ME THAT'S THERE'S NO RECALLS ON MY VEHICLE AND FROM MY UNDERSTANDING THAT THIS IS A SERIOUS SITUATION AND NEEDS TO BE ADDRESSED AND FIX DUE TO THE RECALLS TO THESE VEHICLES. IT WENT OUT WHILE I WAS IN MOTION ON THE ROAD.

RECALL 15S18 STEERING GEAR, WHILE DRIVING THE STEERING WHILE TURNING THE MAKE A NOISE . TOOK IT TO JIM CLICK FORD BECAUSE A CODE DIDN'T SHOW ON DASH FORD WILL NOT COVER THE COST TO REPLACE THE STEERING GEAR WHICH IS THE ISSUE WITH THE CAR. SO WE ARE UNABLE TO DRIVE THE CAR IT IS DANGEROUS/ UNSAFE TO DRIVE THE VEHICLE. THE STEERING MAKE NOISE WHEN IN MOTION, STATIONARY ON STREET AND HIGHWAY WHEN TURNING THE STEERING WHEEL. NHTSA #1227804 /FORD CASE#14458165

THE POWER STEERING ASSIST FAULT MESSAGE APPEARED IN THE ODOMETER DISPLAY. THIS COULD NOT BE RESET BY TURNING OFF THE IGNITION FOR 10 SECONDS AND TURNING ON THE IGNITION AGAIN. THIS MESSAGE HAS BEEN INTERMITTENT FOR 6 MONTHS. IT WOULD APPEAR OFTEN WITH FIRST START UP ON RAINY AND RAINY ON COLD DAYS. NEVER OCCURRED WHILE DRIVING. I DROVE THE CAR TO A LOCAL REPAIR SHOP. THE STEERING TAKES A GREAT EFFORT TO TURN THE WHEEL. HAD A NEAR MISS ACCIDENT WITH WOOD TRASH ON THE HIGHWAY. THE REPAIR SHOP SAID THIS COULD BE COVERED BY AN EXTENDED RECALL. THE FORD DEALERS WE CALLED SAID THEIR SYSTEM WAS DOWN NOT ABLE TO CHECK VIN FOR RECALL. IT HAS ABOUT 83000 MILES AND 6 YEARS OLD. THE STEERING FAILURE IS A SIGNIFICANT SAFETY DEFECT. I'VE DRIVEN CARS BEFORE WITHOUT POWER STEERING - EASY COMPARED TO THIS FAIL. THIS FAILURE IS EXTREMELY...

ERROR CODE C1277 POWER STEERING FAILURE. DRIVING DOWN THE HWY POWER STEERING FAILURE LIGHT/WARNING COMES ON AND POWER STEERING GOES OUT. TOOK EVERYTHING IN MY POWER TO KEEP THE CAR BETWEEN THE LINES. THIS IS VERY UNSAFE FOR IT MAKES THE VEHICLE VERY UNSAFE TO DRIVE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCE TRACK" WARNING MESSAGES DISPLAYED AND THE POWER STEERING SUDDENLY MALFUNCTIONED. THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (BROOKLAND FORD IN BROOKLAND, MI) WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 97,000.

COMPLETE LOSS OF POWER STEERING ON THE HIGHWAY. ALMOST CAUSED A SEVERE, DEADLY ACCIDENT. WAS ABLE TO PULL THE CAR OVER AND GET TOWED HOME. HAD A MECHANIC CHECK IT OUT AND EVERYTHING LOOKS FINE, STARTED UP AND POWER STEERING HAS RETURNED. I AM TOO AFRAID TO DRIVE MY VEHICLE NOW, SO I AM CARPOOLING TO WORK. PLEASE ISSUE A RECALL, MANY FUSIONS ARE HAVING THIS ISSUE, YET NO RECALL ON MY VIN! THAT IS WRONG. FORD IS AWARE OF THE PROBLEM.

THIS IS THE THIRD TIME MY STEERING HAS LOCKED UP ON MY CAR WHILE DRIVING. THIS IS A BIG SAFETY HAZARD! THIS PART ON FORD FUSIONS WAS RECALLED A COUPLE YEARS BACK AND THIS PART IHAVE BEEN FIXED BY FORD DEALERSHIPS MULTIPLE TIMES. IF A PART IS UNDER RECALL AND FIXED WHY DO I HAVE T CONTINUE TO KEEP GETTING THE SAME ISSUE FIXED!

THE FIRST TIME MY POWER STEERING WENT OUT WAS WHEN I WAS TURNING ONTO A BUSY INTERSECTION AND WAS ALMOST HIT BY TWO CARS THAT WERE GOING PRETTY FAST. I WAS ABLE TO DRIVE IT TO A NEARBY FORD SERVICE CENTER AND THE FIXED THREE RECALLS: THE THROTTLE BODY, THE POWERTRAIN, AND POWER STEERING. NOT EVEN 8 MONTHS LATER, THOSE SAME THREE ISSUES WENT OUT AGAIN. THE POWER STEERING WENT OUT WHEN I WAS ON THE HIGHWAY GOING 70 MPH. I ENDED UP SPINNING AND DAMAGED MY FRONT BUMPER TRYING TO PULL OVER AND BE SAFE.

POWER STEERING WENT OUT. I BOUGHT THE CAR FROM A USED DEALERSHIP AND WAS NEVER INFORMED ABOUT THE RECALL. WHEN I BROUGHT THE CAR INTO A DEALERSHIP THERE INFORMED ME TO CALL FORD, WHEN I DID MY CAR WAS AT 151,000 MILES. FORD IS REFUSING TO FIX THE PROBLEM. I PURCHASED THE CAR WITH 101,000 MILES ON IT. FORD IS NOT VERY GOOD AT INFORMING THERE CUSTOMERS ABOUT RECALLS

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO THE DEALER (OC WELCH FORD LINCOLN, 4920 INDEPENDENCE BLVD, HARDEEVILLE, SC 29927) WHERE THE CONTACT WAS ADVISED THAT SHE WOULD HAVE TO PAY TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER OPENED A CASE AND ADVISED THE CONTACT TO CALL HER LOCAL DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.

THE "POWER STEERING ASSIST FAULT" WARNING FLASHING ON 2012 FORD FUSION UPON TURNING ON VEHICLE, EXPERIENCED A POWER STEERING FAILURE AND STEERING WHEEL WAS EXTREMELY TOUGH TO TURN.

AFTER MY WIFE STOPPING TO FILL UP THE GAS TANK, SHE STARTED THE CAR AGAIN TO FIND OUT THAT THE POWER STEERING FAILURE MESSAGE APPEARED ON THE DASH. SHE COULDN'T MOVE THE STEERING WHEEL, LUCKILY THERE WAS A PARKING SPOT RIGHT IN FRONT OF HER. SHE WAS ABLE TO GET IT TOWED TO A FORD FACILITY, SHE HAD TO GET A RENTAL CAR AND WAIT 3 DAYS BEFORE FORD COULD LOOK AT IT. AFTER THEY LOOKED AT IT THEY SAID THE PART THAT BROKE WAS PART OF A RECALL (15S18) THAT WAS FIXED A YEAR PREVIOUSLY AND THAT IT BROKE AGAIN. SHE WAS TOLD THE PART WOULD HAVE TO BE REPLACED AGAIN BUT IT WOULD COST $1613, NOT COVERED UNDER THE RECALL. AFTER SHE TOLD ME THIS I CONTACTED FORD CUSTOMER SERVICE, THEY SAID THEY WOULD LOOK INTO IT. A COUPLE OF DAYS LATER THEY SAID THEY COULD NOT REPLACE...

TL* THE CONTACT OWNS A 2012 FORD FUSION. AFTER STARTING THE VEHICLE, THE STEERING COLUMN SEIZED AS A 'DON'T DRIVE THE VEHICLE" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO CROWN MOTORS (555 CYPRESS AVE, REDDING, CA) WHERE IT WAS DIAGNOSED THAT THE STEERING WIRING WAS CORRODED AND NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,411. *TT *TR

THE ELECTRIC POWER STEARING WENT OUT WHILE I WAS DRIVING ON THE HIGHWAY GOING 70 MPH AND PULLED ME OFF TO THE SIDE OF THE HIGHWAY AND BLEW OUT MY TIRE.

THE DASH ON MY CAR READS 'POWER STEERING ASSIST FAULT.' THE RECALL IS FOR 'EPAS STEERING EFFORTS' THIS RECALL WAS PERFORMED ONCE ON MY CAR ALREADY BACK IN 2015, HOWEVER THE DEALERSHIP ONLY REPROGRAM THE MODULE. THEY NEVER THE DEFECTIVE PARTS, WHICH MEANS THEY ONLY HALF DID THE JOB. NOW MY CAR ACTUALLY HAS POWER STEERING FAILURE AND THE SAME ERROR IS COMING UP ON THE DASH. I REACHED OUT TO THE DEALERSHIP AND THEY TOLD ME THAT I WOULD BE RESPONSIBLE FOR THE COST AND THAT THE REPAIR IS OUT OF WARRANTY AND THE RECALL IS CLOSED. SO I CALLED THE HOE OFFICE WHO SAID E THEY WOULD LOOK INTO IT. NOW AFTER A DAY I HAVE BEEN INFORMED THAT THE HOME OFFICE WILL NOT ENFORCE THE RECALL TO MAKE THE DEALERSHIP FIX IT CORRECTLY. I KNOW THAT THE EPAS RECALL COVERS MANY PARTS IN THE POWER STEERING. I...

THE ADVANCETRAC AND EPAS (ELECTRONIC POWER ASSIST STEERING) FAILURE WARNINGS HAVE COME ON. IT IS ACTUALLY "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW". THIS FAILURE OCCURRED WHILE WAS MY WIFE WAS DRIVING HER 2012 FORD FUSION. SHE WAS MAKING A LEFT TURN AND THE STEERING WENT OUT (STEERING BECAME VERY DIFFICULT). APPARENTLY, IT WENT INTO MANUAL MODE. THERE IS A RECALL FOR THIS PROBLEM HOWEVER OUR CAR WAS NOT INCLUDED AS PART OF THE RECALL EVEN THOUGH IT WAS MADE IN THE SAME MEXICO PLANT WITH THE SAME MODEL YEAR PLUS IT IS A 4 CYLINDER 2.5L ENGINE (NOT THE 3.5L). FORD DOES NOT WANT TO OWN UP THAT THIS IS THEIR PROBLEM. INSTEAD, IT WILL BE A $1900 FIX FOR US TO UPDATE SOFTWARE AND/OR REPLACE EPAS. OUR CAR WAS MANUFACTURED A MONTH AFTER THE FEBRUARY 2012 END WINDOW FOR THE RECALL. THE VEHICLE DRIFTS INCREDIBLY TO THE LEFT....

I WAS GETTING IN MY CAR TO LEAVE WALMART, SATURDAY 2/3/2018 WHEN A WARNING FLASHED ON MY DASHBOARD SAYING "POWER STEERING ASSIST FAULT" THATS WHEN I REALIZED I HAD NO POWER STEERING. I THEN HAD TO HAVE MY CAR TOWED TO MY HOUSE FIRST THEN MONDAY 2/5/2018 TO LONG LEWIS FORD.