2012 FORD FUSION Structurebodydoor Problems

19 NHTSA complaints on file

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Structurebodydoor Issues in the 2012 FORD FUSION

19 structurebodydoor complaints have been filed with NHTSA for the 2012 FORD FUSION. Of these, 1 involved a crash, 0 involved a fire, and 1 resulted in injury.

19
Complaints
1
Crashes
0
Fires
1
Injuries
0
Deaths

All Structurebodydoor Complaints

#11330347 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT DOOR FAILED TO OPEN FROM INSIDE OF THE VEHICLE. THE CONTACT CALLED MIKE BASS FORD INC (5050 DETROIT RD, SHEFFIELD, OH 44035, (440) 934-3673), AND THE DEALER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT STATED THAT THE FAILURE OCCURRED BEFORE AND WAS TAKEN TO THE SAME DEALER, WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
#11297563 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR HANDLE FRACTURED. THE CONTACT STATED THAT THE DOOR HANDLE FRACTURED AND WAS REPLACED TWICE PREVIOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SCHEDULED TO BE INSPECTED BY AN INDEPENDENT MECHANIC. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
#11097586 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT ALL THE DOOR HANDLES FAILED TO OPEN THE DOORS FROM INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE WINDOWS NEEDED TO BE OPENED IN ORDER TO OPEN THE DOORS FROM THE EXTERIOR HANDLES. THE CONTACT CALLED FUTURE FORD OF CLOVIS AT 559-862-1570 (920 W SHAW AVE, CLOVIS, CA 93612) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS UNKNOWN.
#11033866 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE DOOR HANDLE BECAME JAMMED WHEN ATTEMPTING TO OPEN THE DOOR. THE CONTACT HAD TO PULL THE OPEN LEVER AND PULL THE DOOR HANDLE TO OPEN THE DOOR. TAMIAMI FORD (1471 AIRPORT PULLING RD N, NAPLES, FL) DIAGNOSED THAT THE VEHICLE NEEDED A NEW DOOR HANDLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS NOT PROVIDED.
#11021468 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO CLOSE AND LOCK. THE CONTACT HELD THE DOOR AND DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC (SWANN'S TIRE PROS AND AUTO SERVICE, LOCATED AT 338 S CHURCH ST, RIPLEY, WV 25271; (304) 372-5707) WHERE THEY REPAIRED THE DRIVER'S SIDE DOOR TO CLOSE; HOWEVER, IT STILL FAILED TO LOCK. THE VEHICLE WAS TAKEN TO THE DEALER (I-77 FORD, LOCATED AT 3315 CHARLESTON RD, RIPLEY, WV 25271; (304) 372-3673) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE DOOR HANDLE AND DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND PROVIDED CASE NUMBER: CAS-13050159. THE APPROXIMATE FAILURE MILEAGE WAS 45,559.
#10927674 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER, PASSENGER, AND REAR PASSENGER INTERIOR DOOR HANDLES WERE LOOSE AND FAILED TO UNLATCH THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS A WEAR AND TEAR ITEM AND NOT PART OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 55,000. UPDATED 01/16/17*LJ CONSUMER STATED THAT THE FRONT PASSENGER DOOR ALSO DOES NOT LOCK. UPDATED 9/5/18*JB
#10927377 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR HANDLE MALFUNCTIONED AND THE DRIVER WAS UNABLE TO OPEN THE DOOR TO EXIT THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 44,800.
#10924205 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S DOOR WAS UNABLE TO OPEN FROM INSIDE THE VEHICLE. IN ORDER TO OPEN THE DOOR, THE CONTACT HAD TO REACH OUT THE WINDOW AND USE THE EXTERIOR DOOR HANDLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
#10906386 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER DOOR HANDLE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 42,000. UPDATED 11/01/16*LJ *TR
#10906162 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V25000 (STEERING) AND WHILE DRIVING AT AN UNKNOWN SPEED, "POWER STEERING ASSIST DEFAULT" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE STEERING WHEEL COMPLETELY SEIZED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE CONSUMER STATED THE DOOR HANDLE AND MIRRORS ARE RUSTING ON THE VEHICLE. *TR
#10860052 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 65 MPH, THE FRONT PASSENGER SIDE DOOR BECAME AJAR. THE CONTACT WAS ABLE TO CLOSE THE DOOR; HOWEVER, IT FAILED TO LOCK PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. ..UPDATED 06/06/17 *BF UPDATED 09/22/2017*JS
#10762459 | Crash
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT AFTER ATTEMPTING TO EXIT THE VEHICLE, THE INTERIOR DRIVER SIDE DOOR HANDLE FRACTURED. AS A RESULT, THE CONTACT SUSTAINED A HAND INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ON ANOTHER OCCASION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO AVOID CRASHING INTO AN ANIMAL IN THE ROAD, THE STEERING WHEEL SEIZED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO THE ANIMAL. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED BUT THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 12/01/15*LJ *CN
#10762503 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE ATTEMPTING TO OPEN THE FRONT DRIVER AND REAR PASSENGER SIDE DOORS, THEY BECAME INOPERABLE. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
#10734849 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER SIDE INTERIOR DOOR HANDLE FAILED TO OPEN THE DOOR PROPERLY. THE CONTACT HAD TO ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE. THE FAILURE RECURRED MULTIPLE TIMES. THE TECHNICIAN STATED THAT THE DOOR LATCH WAS POTENTIALLY FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V2460009 (LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
#10713119 |
DOOR LATCH DRIVERS SIDE BROKEN. *TR
#10712112 |
INTERIOR DOOR HANDLE BROKE. I WAS JUST OPENING MY DOOR TO GET OUT AND IT JUST QUIT OPENING AND NOT ENGAGING. I HAVE TO ROLL MY WINDOW DOWN TO OPEN MY DOOR TO GET OUT OF THE CAR EVERY-TIME. I HEARD THAT THIS WAS PART OF A RECALL BUT WHEN I CALL THE FORD DEALER HERE IN TOWN THEY SAID THAT THERE IS NO RECALL ON THIS PROBLEM BUT I DID HERE THAT THERE WAS A RECALL ON THIS PROBLEM AND ON THIS MODEL CAR ON THE NEWS RECENTLY. THE DEALER AT PATCHETTS FORD IN TURLOCK, CA SAID I NEEDED A RECALL NUMBER. PLEASE IF I CAN GET SOME HELP WITH THIS ISSUE. *TR
#10663138 |
RECENTLY I HAD TO TAKE MY CAR IN FOR REPAIRS, THE INSIDE DRIVER'S SIDE DOOR HANDLE CEASED TO OPEN. WE PURCHASED THE EXTENDED WARRANTY, BUT WERE TOLD BY THE FORD SERVICE DEPARTMENT THAT THIS WAS CONSIDERED TO BE A COSMETIC REPAIR AND WAS NOT COVERED. I HAVE HAD 2 FORD FUSIONS A 2008 AND THIS 2012. BOTH CARS HAD THE INSIDE DRIVERS DOOR HANDLE BREAK. I DO NOT USE EXCESSIVE FORCE TO OPEN THE DOOR. I HAVE CHECKED ON THE INTERNET AND FOUND THIS IS A COMMON PROBLEM FOR THESE CARS. I DON'T SEE HOW THIS CAN BE A COSMETIC ISSUE, WHEN IT IS CLEARLY A FAULTY PIECE OF EQUIPMENT. ALSO IT COULD BE VERY DANGEROUS IF I WERE IN AN ACCIDENT BEFORE I COULD GET THE HANDLE FIXED, AS THERE WOULD BE NO WAY TO EXIT THE VEHICLE FROM THE DRIVER'S DOOR. I FEEL THIS MODEL CAR SHOULD BE...
#10659654 |
AFTER STOPPING VEHICLE, DRIVERS DOOR WOULD NOT UNLOCK. *TR
#10649764 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE DRIVER SIDE INTERNAL DOOR HANDLE FAILED TO OPEN THE DOOR. AS A RESULT, THE CONTACT HAD TO ROLL THE WINDOW DOWN AND OPEN THE DOOR USING THE EXTERIOR DOOR HANDLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE.

Other 2012 FORD FUSION Problem Areas

Steering 1,420 complaints Air Bags 404 complaints Electrical System 156 complaints Power Train 155 complaints Unknown Or Other 117 complaints Engine 111 complaints Service Brakes 102 complaints Vehicle Speed Control 85 complaints Electronic Stability Control Esc 80 complaints Structurebody 75 complaints Fuelpropulsion System 58 complaints Suspension 33 complaints Wheels 23 complaints Exterior Lighting 20 complaints Steeringelectric Power Assist System 16 complaints Latcheslockslinkagesdoorslatch 15 complaints Seats 10 complaints Steeringrack And Pinion 10 complaints Seat Belts 8 complaints Latcheslockslinkages 7 complaints Service Brakes Hydraulic 6 complaints Steeringhydraulic Power Assistpower Steering Fluid 6 complaints Traction Control System 6 complaints Visibilitywiper 6 complaints Wheelslugsnutsboltsstuds 6 complaints Engine And Engine Cooling 5 complaints Fuel System Gasoline 5 complaints Tires 5 complaints Structurebodydoorhandleinterior 4 complaints Equipment Adaptivemobility 3 complaints Steeringsteering Control Module 3 complaints Electrical System Instrument Clusterpanel 2 complaints Equipmentapplianceair Conditioner 2 complaints Forward Collision Avoidance Automatic Emergency Braking 2 complaints Fuel System Gasolinestorageevaporative Emissionscanister 2 complaints Service Brakes Airantilockcontrol Unitmodule 2 complaints Structure 2 complaints Suspensionfrontcontrol Arm 2 complaints Air Bagsfrontal 1 complaint Air Bagsfrontalpassenger Sideinflator Module 1 complaint Electrical Systemignition 1 complaint Electrical Systemignitionanti Theftcontrol Module 1 complaint Equipment 1 complaint Exterior Lightingheadlights 1 complaint Forward Collision Avoidance Warnings 1 complaint Latcheslockslinkagestrunk Lidlock 1 complaint Parking Brake 1 complaint Power Trainautomatic Transmission 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Seatsfront Assemblyhead Restraint 1 complaint Service Brakes Hydraulicfoundation Componentsmaster Cylinder 1 complaint Steeringcolumn 1 complaint Steeringgear Box Other Than Rack And Pinion 1 complaint Steeringhydraulic Power Assist System 1 complaint Steeringrack And Pinionrack 1 complaint Steeringsteering Wheel Handle Baryawangle Sensor 1 complaint Suspensionfrontcontrol Armlower Arm 1 complaint Suspensionfrontstabilizer Bar 1 complaint Tether Lower Anchor On Car Seat Or Vehicle 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Tiressidewall 1 complaint Tirestreadbelt 1 complaint Tiresvalve 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Visibility 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint Visibilitypower Window Devices And Controls 1 complaint Visibilityrearview Mirrorsdevices 1 complaint Visibilitywindshield 1 complaint
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