NHTSA Complaint #10649764 — 2012 FORD FUSION STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	10649764
Vehicle	2012 FORD FUSION
Component	STRUCTURE:BODY:DOOR
Date of Incident	October 1, 2014
Date Filed	October 24, 2014
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE DRIVER SIDE INTERNAL DOOR HANDLE FAILED TO OPEN THE DOOR. AS A RESULT, THE CONTACT HAD TO ROLL THE WINDOW DOWN AND OPEN THE DOOR USING THE EXTERIOR DOOR HANDLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE.

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