NHTSA Complaint #10712112 — 2012 FORD FUSION STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	10712112
Vehicle	2012 FORD FUSION
Component	STRUCTURE:BODY:DOOR
Date of Incident	October 9, 2014
Date Filed	April 22, 2015
Mileage	79,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

INTERIOR DOOR HANDLE BROKE. I WAS JUST OPENING MY DOOR TO GET OUT AND IT JUST QUIT OPENING AND NOT ENGAGING. I HAVE TO ROLL MY WINDOW DOWN TO OPEN MY DOOR TO GET OUT OF THE CAR EVERY-TIME. I HEARD THAT THIS WAS PART OF A RECALL BUT WHEN I CALL THE FORD DEALER HERE IN TOWN THEY SAID THAT THERE IS NO RECALL ON THIS PROBLEM BUT I DID HERE THAT THERE WAS A RECALL ON THIS PROBLEM AND ON THIS MODEL CAR ON THE NEWS RECENTLY. THE DEALER AT PATCHETTS FORD IN TURLOCK, CA SAID I NEEDED A RECALL NUMBER. PLEASE IF I CAN GET SOME HELP WITH THIS ISSUE. *TR

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