NHTSA Complaint #10734849 — 2012 FORD FUSION STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	10734849
Vehicle	2012 FORD FUSION
Component	STRUCTURE:BODY:DOOR
Date of Incident	July 3, 2015
Date Filed	July 17, 2015
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER SIDE INTERIOR DOOR HANDLE FAILED TO OPEN THE DOOR PROPERLY. THE CONTACT HAD TO ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE. THE FAILURE RECURRED MULTIPLE TIMES. THE TECHNICIAN STATED THAT THE DOOR LATCH WAS POTENTIALLY FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V2460009 (LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

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