2012 FORD FUSION Steering Problems

AFTER STARTING MY CAR, THE POWDER STEERING ASSIST FAULT LIT UP ON THE DASH. I WAS UNABLE TO MOVE MY STEERING WHEEL AT ALL. IT HAPPENED AGAIN THAT AFTERNOON WHEN I GOT BACK IN MY CAR AND STARTED IT,. THE VEHICLE WAS PARKED BOTH TIMES AND ON LEVEL GROUND.

THE ELECTRONIC POWER STEERING MOTOR FAILED. THERE IS A DASH ALERT THAT THE POWER STEERING NEEDS SERVICE NOW, ALSO AN ALERT FOR THE AUTOTRAK. THERE IS A FORD RECALL FOR THIS PART ON THE SAME MODEL AND YEAR CAR, BUT FOR WHAT EVER REASON MY CAR'S VIN WAS NOT INCLUDED IN THE RECALL. I HAVE READ NUMEROUS OTHER COMPLAINTS ONLINE FOR THE SAME THING. WHY WAS THE RECALL LIMITED TO CERTAIN VIN #"S AND NOT EVERY VEHICLE THAT HAS THIS PART ON IT. THE DEALER REPAIR IS APPROX. $1700. PLEASE HELP

I'M FILING THIS COMPLAINT BEST THE FORD DEALERSHIPS IN CLOVIS/PORTALES, NM. THEY WON'T FIX MY STEERING ISSUES. IT HAS BEEN VERIFIED THAT I NEED A RACK & PINION FOR MY 2012 FORD FUSION.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15-20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STOPPED OR SLOWED DOWN, THE STEERING WHEEL BECAME STILL ALMOST AS IF IT WERE LOCKED. THE POWER STEERING WARNING LIGHT ILLUMINATED INDICATING THAT THE POWER STEERING MUST BE SERVICED NOW. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V34000 (STEERING). THE VEHICLE WAS TAKEN TO STEVENS FORD OF MILFORD AT 717 BRIDGEPORT AVE, MILFORD, CT 06460, (203) 876-6464 WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS GIVEN CASE NUMBER: CA127256238 BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 74,300.

TL* THE CONTACT OWNS A 2012 FORD FUSION. ON SEVERAL OCCASIONS, WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING BECAME DIFFICULT TO MANEUVER. THE STEERING WHEEL COULD NOT TURN LEFT OR RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ED KOEHN FORD OF WAYLAND (1159 W SUPERIOR ST, WAYLAND, MI 49348, (269) 792-2205) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING AND POWER ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000. UPDATED 09/01/17*LJ *JS

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HILBISH FORD TO GET NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) REMEDIED HOWEVER THE TECHNICIAN INFORMED THE CONTACT THAT THE VIN DID NOT APPLY TO THE RECALL. IN ADDITION, THE CONTACT WOULD BE RESPONSIBLE FOR THE RECALL REMEDY AT THEIR OWN EXPENSE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 97,877.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND REQUIRED EXCESSIVE FORCE IN ORDER TO MAKE A TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE. THE VEHICLE WAS TOWED TO MAXWELL FORD (5000 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 443-5000) WHERE IT WAS DIAGNOSED THAT ALL OF THE FRONT LOWER CONTROL ARMS, RSC SHAFT AXLE, REAR SHOCKS, AND FRONT PASSENGER SIDE TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT SEARCHED HER VIN ON NHTSA.GOV AND NOTICED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE DEALER STATED THAT THE OTHER REPAIRS NEEDED TO BE PERFORMED BEFORE THE RECALL REPAIR COULD BE COMPLETED. THE MANUFACTURER WAS NOTIFIED AND AGREED WITH THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE MAKING A TURN, THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE ADVANCE TRAK AND POWER STEERING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE SILVER FORD DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 145,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 55 MPH, THE STEERING FAILED AND THE STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PUGMIRE FORD OF CARTERSVILLE (LOCATED AT 362 N TENNESSEE ST CARTERSVILLE, GA 30120 770-382-5780), BUT WAS NOT DIAGNOSED OR REPAIRED. THE NEXT DAY, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO GENERATE TESTING CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.

TAKATA RECALL I BOUGHT A 2012 FORD FUSION ON FEB 27 2017 ABOUT A WEEK AGO THR STEERING LOCK UP ON ME WHILE I WAS PULLING OUT MY HOUSE WHILE DOING RESEARCH I COME TO FIND OUT THIS CAR HAS A RECALL OF TOOK IT TO FORD N SUPPOSELY THEY FIX THE. ( I DO NOT BELIEVE THEY DID) WELL DUE TO LOCKING UP NOW THEY SAYING THE REAR LOWER CONTROL ARMS ARE BAD N THEY WONT FIX IT. I HAD NOTHING TO DO WITH THIS DAMAGES THAT OBVIOUSLY THE FORD IS COVERING UP. I NEED HELP I HAVE 4 KIDS AND I FEEL THE DEALERSHIP COMMITTED FRAUD BY EVEN HAVING THIS CAR ON THE MARKET IM STUCK WITH A CAR DONT OBVIOUSLY ITS A DEATH TRAP. I HAVE BEEN RESEARCHING AND WHAT IM FINDING OUT IS THAT FORD KEEPS LYING ABOUT ALL THE PROBLEMS THIS CAR HAS. I AM...

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY, THE "POWER STEERING ASSIST FAULT" WARNING INDICATOR DISPLAYED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT TURN LEFT OR RIGHT WHILE IN THE REVERSE POSITION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). FORD PARKSIDE DRIVE OF KNOXVILLE, TENNESSEE WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT WOULD HAVE TO PAY $138 BEFORE PERFORMING THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 75,000.

ON JULY 8, 2017 WHILE RIDING AS A PASSENGER AND MY HUSBAND DRIVING WITH OUR 5 YR OLD NIECE IN THE BACK STRAPPED IN HER CAR SEAT. A WARNING ON THE DASH BOARD SHOWED "SERVICE ADVANCETRAC"/"SERVICE POWER STEERING NOW" WE IMMEDIATELY HEADED FOR THE NEAREST AUTO STORE TO PURCHASE POWER STEERING FLUID AND IN DOING SO WE QUICKLY NOTICED THAT MY HUSBAND HAD TO USE MUSCLE AND ADDITIONAL EFFORT TO TURN THE STEERING WHEEL. AFTER FINDING OUT WE HAD AN ELECTRONIC MODULE AND COULD NOT MANUALLY REFILL THE POWER STEERING WE TOOK THE CHANCE OF HEADING HOME WHILE MY HUSBAND CONTINUED TO AGGRESSIVELY GET THE STEERING WHEEL TO TURN WITHOUT ANY ACCIDENT. WHEN LOOKING UP RECALL INFORMATION I NOTICED THAT ACCORDING TO OUR VIN NUMBER OUR 2013FORD FUSION SE WAS NOT OF THE SPECIFIC MODELS COVERED. WE HAVE CALLED THE DEALERSHIP AND WILL HAVE TO WAIT UNTIL JULY 11TH AND...

I AM A LIEUTENANT ON THE SAINT JOHN FIRE DEPARTMENT IN SAINT JOHN, INDIANA. MY DAUGHTER DRIVES THE 2012 FORD FUSION SE. SHE WAS ON A TRIP IN TEXAS WHEN THIS STEERING FAILURE ACCURED. SHE WAS LUCKY ENOUGH TO BE ABLE TO STEER IT INTO A SAFE PARKING AREA WHEN THIS HAPPENED. SHE WAS 100 MILES FROM HOME WHEN SHE CALLED ME TO TELL ME OF THIS PROBLEM. I RESEARCHED THIS ISSUE ON-LINE AND THAT IS WHEN I DISCOVERED THE ELECTRONIC POWER STEERING FAILURE RECALL # 15S18. EVIDENTLY, THIS HAS EFFECTED OVER 500,000 VEHICLES. BEING IN THE FIRE BUSINESS I AM THANKFUL THAT NOTHING HAPPENED TO MY DAUGHTER WHILE SHE WAS DRIVING THIS VEHICLE. THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT OR WORSE !! I ADVISED HER TO DRIVE THE VEHICLE BACK HOME AND TO THE NEAREST FORD DEALERSHIP INSTEAD OF GETTING IT TOWED FROM OVER 100 MILES AWAY...

WARNING: "SERVICE ADVANCETRAC"/"SERVICE POWER STEERING NOW" ON DASH. LOST POWER STEERING. RECALL 15V340000 DOES NOT COVER MY VIN. HAVE TO DRIVE W/O P. STEERING, CANNOT AFFORD TO FIX. OPENED CASE WITH FORD, # CAS-12641499. HOPE TO GET MY VIN INCLUDED IN RECALL.

AT 80,000 MILES SERVICE POWER STEERING LIGHT CAME ON AS WELL AS CHECK ADVANCETRAX NOTICE. THE NEXT TIME CAR WAS TURNED OFF AND RESTARTED POWER STEERING WAS COMPLETELY GONE. TOOK TO FORD DEALER AND THEY SAID TIRE WAS UNDERINFLATED BUT IF LIGHT CAME BACK ON NEEDED NEW STEERING COLUMN. FOR $1600. DROVE TWO WEEKS WITH STEERING OK THEN SAME MESSAGE APPEARED AND STEERING WENT OUT SO HAD A MECHANIC(NOT FORD DEALER) REPLACE STEERING COLUMN PART AND NOW TWO WEEKS LATER SAME PROBLEM WITH NO POWER STEERING. READ THAT A RECALL WAS ISSUED FOR THIS PROBLEM FOR FUSIONS MADE AT MEXICO PLANT BUT MY VEHICLE WAS EITHER MADE JUST BEFORE OR JUST AFTER RECALL DATES. RECALL SHOULD BE EXPANDED TO INCLUDE ALL FUSIONS WITH THIS SAME PROBLEM. EACH TIME WARNING MESSAGE CAME ON, IT WASN'T UNTIL CAR WAS TURNED OFF AND RESTARTED THAT POWER STEERING WENT OUT.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 25 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO SUNSET FORD (LOCATED AT 11700 GRAVOIS ROAD, ST. LOUIS, MO 63127, TEL: (314) 843-4431) TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED AT THE TIME OF THE COMPLAINT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

AFTER POWER STEERING FAILED, CAR WAS REPAIRED UNDER A RECALL NOTICE AT LOCAL FORD DEALERSHIP. THE STEERING RACK WAS REPLACED. 3 HOURS AFTER PICKING UP THE CAR, WHEN LEAVING WORK, THE POWER STEERING FAILED AGAIN WHILE IN MOTION ON A CITY STREET GOING UNDER 40 MPH DECELERATING COMING TO A RED LIGHT. RECEIVED WARNING "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCTRAC." THESE ARE THE SAME WARNINGS RECEIVED PRIOR TO REPAIR. THE CAR WENT IMMEDIATELY AND GROSSLY OUT OF ALIGNMENT. ABOVE 55 MPH, THE CAR SHAKES SEVERELY. FORD DEALERSHIP SAYS THE REPAIR NEEDED FALLS UNDER THE TSB 11-11-3 RELATED TO HIGH FRICTION IN THE CONTROL ARMS; HOWEVER, THE TSB STATES THAT THIS PROBLEM ONLY CAUSES THE STABILITY/TRACTION INSTRUMENT CLUSTER TO ILLUMINATE. THE DEALERSHIP SAYS EVERYTHING UNDER MY CAR LOOKS TO BE IN GOOD CONDITION AND THAT THIS HAS TO BE THE PROBLEM, STATING THAT THE HIGH FRICTION IS CAUSING THE POWER...

CAR READS "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC". VEHICLE IS DIFFICULT TO STEER AND TAKES MAXIMUM EFFORT TO CONTROL. FIRST WARNING GENERATED WHILE PARKED AND UPON STARTING THE VEHICLE. NO PRIOR INDICATIONS TO A PROBLEM.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE STEERING UNIT WAS REPROGRAMMED PER AN UNSPECIFIED RECALL REPAIR. TWO YEARS LATER, THE STEERING LOST POWER WHEN THE VEHICLE WAS PLACED IN REVERSE AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, REINEKE FORD IN LINA, OHIO, WHERE IT WAS DIAGNOSED THAT THE POWER STEERING UNIT WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE FAILURE WAS ALREADY REMEDIED PER AN UNSPECIFIED RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

TWO MONTHS AGO, I WAS DRIVING AND MY STEERING BECAME VERY DIFFICULT TO HANDLE. THERE WAS A WHINING SOUND EVERY TIME I MADE A TURN. CHECKED THE POWER STEERING FLUID AND IT WAS COMPLETELY EMPTY. I REFILLED IT AND A COUPLE OF WEEKS AGO, I STARTED HAVING TROUBLE WITH STEERING AND THE WHINE WHEN TURNING WAS BACK. THE POWER STEERING FLUID RESERVOIR WAS EMPTY AGAIN. I HAVE REFILLED THE RESERVOIR AGAIN. NO OBVIOUS SIGNS OF LEAKAGE. THERE IS A RECALL FOR SOME 2012 FORD FUSIONS BUT I HAVE NOT FOUND MINE INCLUDED IN THE RECALL.

AS I WAS DRIVING DOWN THE ROAD, MY WARNING SENSORS BEEPED ALONG WITH THE WORDS FLASHING THAT SAID 'POWER STEERING FAILURE.' THANKFULLY I WAS NOT ON A BUSY HIGHWAY AND THERE WAS A GAS STATION CLOSE BY. I IMMEDIATELY PULLED INTO THE NEAREST GAS STATION YET THE STEERING WHEEL WOULD HARDLY TURN. I BOUGHT SOME POWER STEERING FLUID AND PUT THAT IN THE CAR YET IT STILL WOULD NOT TURN PROPERLY. I HAD THE CAR TOWED TO MY LOCAL FORD DEALERSHIP THE NEXT AM. AFTER FORD LOOKED AT THE CAR, THEY CALLED ME TO TELL ME THAT IT NEEDED A POWER STEERING GEAR BOX REPLACED AND WOULD COST $1,675.00. AFTER TALKING TO THEM AND OBTAINING A SECOND QUOTE FROM A DIFFERENT REPAIR SHOP, I WAS THEN INFORMED THAT THERE WAS A RECALL THAT INVOLVED THE POWER STEERING ASSIST. I THEN CALLED FORD MANUFACTURER TOLL FREE AND THEY INFORMED ME THAT...

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ABILITY SEIZED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE POWER STEERING GEAR NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE POWER STEERING MODULE WAS REPROGRAMMED PER A MANUFACTURER RECALL IN MAY OF 2016. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE EXCEEDED THE MILEAGE TO BE REPAIRED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 154,333. THE CONSUMER REQUESTED A STATUS UPDATE ON THE VEHICLE OWNER'S QUESTIONNAIRE. *JS THE CONSUMER STATED THERE WAS AN AIR BAG RECALL REPAIR ISSUED FOR THE VEHCILE, BUT THE PARTS WERE NOT AVAILABLE. *JS

POWER STEERING WENT OUT WHILE DRIVING THE CAR. FORD HAS ISSUED A RECALL, BUT MY CAR FOR SOME REASON DOESN'T FALL UNDER IT.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE STARTING THE VEHICLE, THE INSTRUMENT PANEL WARNING MESSAGE DISPLAYED "POWER STEERING ASSIST FAILED" AND "SERVICE ADVANCE TRAC". THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE MECHANIC INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), BUT THE VIN WAS NOT INCLUDED. WHILE DRIVING VARIOUS SPEEDS, IT WAS DIFFICULT FOR THE CONTACT TO TURN THE STEERING WHEEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,800.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE MAKING A LEFT TURN AT 10 MPH, THE STEERING BECAME DIFFICULT TO MANEUVER AND THE SERVICE POWER STEERING AND SERVICE ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 137,561.

"TAKATA RECALL" AND VEHICLE SPEED LIMIT POSSIBLE STEERING PROBLEM.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS EXPERIENCING ISSUES WITH THE STEERING COLUMN IN THE VEHICLE. THE DEALER INSPECTED AND REPAIRED THE VEHICLE, BUT PROVIDED NO WRITTEN DIAGNOSIS TO VERIFY WHAT WAS REPAIRED. IN ADDITION, THE TRACTION CONTROL AND EPS WARNING INDICATORS RANDOMLY FLASHED. AS A RESULT, THE POWER STEERING AND TRACTION CONTROL FAILED RANDOMLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). IN ADDITION, THE TPMS WARNING INDICATOR ILLUMINATED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DEALER MADE NO MENTION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE RECALL REPAIR WOULD BE PERFORMED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 60 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE STEERING BECAME DIFFICULT TO OPERATE. THE DEALER DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

STEERING: ELECTRIC POWER ASSIST SYSTEM IS OUT AND POWER STEERING IS NOT FUNCTIONING

POWER STEERING FAILED *WHILE DRIVING* VEHICLE ON A CITY STREET IN HIGH TRAFFIC AREA. ACCORDING TO FORD SERVICE, THIS WAS PARTIALLY DUE TO THE RECALLED SENSOR FOR POWER STEERING (ACTION 15N01). HOWEVER, THERE WAS ALSO PHYSICAL STEERING GEAR BINDING. THERE ARE NUMEROUS SIMILAR COMPLAINTS WITH SIMILAR REMEDY (ABOUT $2,000 TO REPLACE ENTIRELY). THE PHYSICAL ISSUE HAS NOT BEEN INCLUDED IN THE FORD RECALL (FSA TITLE: EPAS STEERING EFFORTS), BUT IS HAPPENING WITH SUFFICIENT FREQUENCY TO OTHER VEHICLES TO CONCLUDE THAT THIS POSES A CREDIBLE SAFETY RISK.

WHILE DRIVING ON A HIGHWAY, THE TCS INDICATOR LIGHT CAME ON AND LOST POWER STEERING. THE FOLLOWING MESSAGES ALSO CAME ON - "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC"

VEHICLE WAS STATIONARY AND THE ELECTRONIC POWER STEERING FAILED.

TAKATA RECALL. WHILE DRIVING DOWN A CITY STREET I LOST MY POWER STEERING. I TOOK THE CAR TO MY LOCAL FORD DEALER AND I WAS TOLD MY POWER STEERING ASSIST HAD FAILED BUT MY VIN WASN'T ONE OF THE RECALLS. MY CAR HAS BEEN SITTING IN MY DRIVEWAY EVER SINCE IT HAPPENED. IT IS NOT DRIVABLE.

2012 FORD FUSION. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE WHILE DRIVING DOWN THE STREET. *SMD

I CAN'T STEER MY CAR. MESSAGE SAYING "POWER STEERING ASSIST FAIL" APPEARS ON THE DASH EXTREMELY HARD TO TURN MY CAR .

DRIVING 70 MPH ON FREEWAY AND POWER STEERING FAILURE LIGHT WENT ON AND IMMEDIATELY LOST POWER STEERING. WAS EXTREMELY DIFFICULT TO DRIVE THE CAR BUT WAS ABLE TO GET THE CAR OFF THE FREEWAY WITH NO ONE BEING INJURED. CALLED FORD AND WAS TOLD OUR 2012 FORD FUSION SEL WAS NOT COVERED UNDER THE RECALL THE FOR THIS KNOWN DEFECT. WAS TOLD IT WAS NOT A SAFETY ISSUE BECAUSE IT WAS NOT INCLUDED IN THE RECALL!!!

LOSS OF POWER STEERING ASSIST. NOT ALL THE TIME DOOR LATCH WILL NOT OPEN FROM THE INSIDE

VEHICLE HAS ELECTRONIC POWER STEERING AND NOT HYDRAULIC. WE HAVE HAD SEVERAL OCCASIONS WHEN TRAVELING DOWN THE HIGHWAY WHERE THE POWER STEERING CUT OFF AND IT IS VIRTUALLY UN-STEERABLE AT ALL. FORTUNATELY THIS OCCURRED AT LOW SPEED WHEN WE WERE ABLE TO BARELY MUSCLE THE CAR OFF THE SIDE OF THE HIGHWAY. IT SEEMS THAT IT RESPONDS TO HAVING THE ENGINE TURNED OFF AND RESTARTING IT AND RETURNS TO NORMAL. I LIVE IN FEAR THAT WE COULD BE IN THE MIDDLE LANE OF A 3 LANE MAJOR HIGHWAY AND UNABLE TO CONTROL OUR VEHICLE WITH 18 WHEELERS ON ALL SIDES. WE WOULD HAVE TO STOP THE ENGINE AND RESTART TO REGAIN STEERING. WE BROUGHT THIS TO THE ATTENTION OF THE DEALER AND WAS TOLD IT WOULD COST THOUSANDS OF DOLLARS TO REPAIR. WE CHOSE TO RISK OUR LIVES AND NOT FIX IT. FORTUNATELY THIS HAS ONLY HAPPENED A FEW TIMES....

MY POWER STEERING WENT OUT AS I WAS DRIVING TO WORK, I WENT TO SEE IF THERE WERE RECALLS AND CALLED THE DEALER SHIP WHERE I PURCHASED MY CAR AND THEY SAID NO RECALL, EVEN THOUGH I FOUND ON YOUR SIGHT A RECALL FOR (RECALL # 15V340000) AND THEY SAID THAT IS ALL DEPENDING ON WHERE YOUR CAR WAS MANUFACTURED. BOY I AM COMPLETELY DUMB FOUNDED. PLEASE HELP! CAR MILEAGE IS ONLY 93300. *TR

I WAS IN MOTION GOING ABOUT 30 MPH AND MY POWER STEERING JUST STOPPED WORKING. WILL NOT TURN BACK ON. SAYS SERVICE ADVANCE TRAC AND SERVICE POWER STEEERING NOW ON MESSAGE CENTER. CALLED FORD AND THEY DID NOT HONOR RECALL ISSUED FOR THIS PROBLEM BECAUSE MY CAR WAS BUILT ON JULY 28 2012 AT THE HERMOSILLO PLANT AND THE RECALL WAS ONLY ISSUED THROUGH FEB 28 2012 FROM HERMOSILLO PLANT. SAME PLANT ! SAME CAR ! I'VE HAD NO ISSUES WITH MY CAR UNTIL THIS. PLEASE EXTEND RECALL DATES !

DRIVING ON CITY STREET, WARNING LIGHT CAME ON THAT SAID THE ELECTRONIC POWER STEERING ASSIST WAS NOT WORKING. MAKING TURNING THE VEHICLE VERY DIFFICULT AND UNSAFE. CAR HAS 72,000 MILES ON IT. DEALER SAID THERE WAS A RECALL (15S18) FOR THIS VERY PROBLEM BUT THAT MY FUSION WAS NOT PART OF IT. (RECALL COVERS CARS BUILT BETWEEN SEP 7, 2010 AND FEB 28, 2012) FORD OBVIOUSLY DID NOT FIX THE PROBLEM ON THESE LATER ASSEMBLED CARS (MINE WAS BUILT MAY 25, 2012), AS THIS PROBLEM CONTINUES TO HAPPEN. AGAIN THE DEALER WANTS $2300 TO REPAIR. *TR

WAS COMING HOME FROM WORK WHEN MY STEERING WHEEL LOCK UP WELL AT LEAST FELT THAT WAY JUST WAS REALLY HARD TO STEER. I ENDED UP HITTING A POLE DUE TO THE FACT THAT I COULDN'T REALLY CONTROL MY CAR. ALSO I WAS NEVER NOTIFIED ABOUT THIS RECALL AT ALL AND COULD'VE PROBABLY PREVENTED THIS INCIDENT IF I WAS NOTIFIED ABOUT THIS RECALL . NOW I HAVE NO VEHICLE TO DRIVE SO NOW I'M STUCK TRYING TO FIGURE OUT HOW I'M GOING TO GET MY DAUGHTER TO HER APPOINTMENTS AND HOW I'M GOING TO GO TO WORK AND MAKE MONEY TO PAY BILLS DUE TO THE FACT THAT MY CAR IS NOW SITTING ON THE GARAGE SITTING THERE

UNEXPECTEDLY LOST POWER STEERING WHILE DRIVING THE CAR ON A CITY STREET...NOTICED WHEN TURNING THE CAR

THE ELECTRIC POWER STEERING ASSIST SYSTEM INTERMITTENTLY SHUTS DOWN. FIRST, WHILE DRIVING, A SERIES OF SENSOR LIGHTS COME ON. AFTER THIS, IF THE ENGINE IS SHUT OF AND THEN BACK ON, THERE IT A TOTAL LOSS OF POWER STEERING. THIS PROBLEM APPEARS TO BE SIMILAR TO THAT IN NHTSA CAMPAIGN NUMBER: 15V340000. THIS HAPPENED TWICE AND COMPLETELY SHUT DOWN

I WAS DRIVING ON THE 15 N AT ABOUT 70 MPH. THE STEERING WHEEL VEERED TO THE LEFT AND LOCKED. AT THIS TIME, THE POWER STEERING WAS LOST. TOOK IT TO THE DEALER AND HE SAID THAT THE RACK AND PINION WAS NO RESPONDING TO ANY INPUT AND NEEDED TO BE REPLACED. *TR

THE ELECTRIC POWER STEERING ASSIST SYSTEM INTERMITTENTLY SHUTS DOWN. FIRST, WHILE DRIVING, A SERIES OF SENSOR LIGHTS COME ON. AFTER THIS, IF THE ENGINE IS SHUT OF AND THEN BACK ON, THERE IT A TOTAL LOSS OF POWER STEERING. THIS PROBLEM APPEARS TO BE SIMILAR TO THAT IN NHTSA CAMPAIGN NUMBER: 15V340000. HOWEVER, MY VEHICLE IS NOT COVERED BY THAT RECALL. *TR

APRIL, 2016: I WAS PARKED IN MY DRIVE WAY WITH THE MOTOR OFF. WHEN I STARTED THE CAR I COULD BARELY TURN THE STEERING WHEEL. I WAS ABLE TO SLOWLY DRIVE IT TO SCHULTZ FORD IN NANUET, NEW YORK. THE PROBLEM WAS THAT THE ELECTRONIC GEARBOX HAD FAILED. THE REPAIR COST $2000. THE SCHULTZ FORD SERVICE MANAGER INFORMED ME THAT CERTAIN MODELS OF 2012 FUSIONS WERE RECALLED FOR THE PROBLEM AND THEY WERE REPAIRED FOR FREE. UNFORTUNATELY, MY FUSION WAS NOT ONE OF THOSE MODELS. I APPEALED TO THE REGIONAL SERVICE MANAGER. SHE REPEATED THE SAME INFORMATION AS SCHULTZ FORD. SHE ADVISED ME TO REPORT THE PROBLEM TO THE NHTSA IN HOPE THAT IF ENOUGH PEOPLE COMPLAINED FORD WOULD ISSUE A RECALL AND REIMBURSE ME FOR THIS REPAIR AT THAT TIME. I AM CONFUSED AS TO WHY A PROBLEM THAT AROSE WITHOUT WARNING, AND WAS THE SUBJECT OF A RECALL...

THE POWER STEERING ON MY 2012 FORD FUSION WENT OUT JUST A FEW MILES AFTER THE SERVICE LIGHT CAME ON FOR POWER STEERING.

"POWER STEERING ASSIST FAULT" MESSAGE APPEARED AND STEERING WAS LOCKED. LUCKILY, BACKING OUT OF DRIVEWAY.

MY DAUGHTERS 2012 FORD FUSION POWER STEERING WENT OUT WHILE DRIVING DOWN THE HIGHWAY. SHE RECEIVED A RECALL LETTER IN NOVEMBER 2016. WE TOOK TO THE LOCAL FORD DEALER & THEY SAID THEY NEEDED TO REPROGRAM THE STEERING AND REPLACE THE ENTIRE STEERING ARM. THEY SAID THEY HAD SENT A RECALL LETTER IN JULY 15 WHICH SHE NEVER RECEIVED. NOW THEY WILL NOT PAY FOR REPAIR BECAUSE THE MILEAGE IS 158000. WHICH IS 8000 MILES OVER WHAT THEY SAY THEY HAVE TO COVER IT. IT IS A SAFETY RECALL THEY SHOULD FIX THE PROBLEM. THE CAR IS ONLY 4 YEARS OLD. *TR