NHTSA Complaint #10966372 — 2012 FORD FUSION

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS EXPERIENCING ISSUES WITH THE STEERING COLUMN IN THE VEHICLE. THE DEALER INSPECTED AND REPAIRED THE VEHICLE, BUT PROVIDED NO WRITTEN DIAGNOSIS TO VERIFY WHAT WAS REPAIRED. IN ADDITION, THE TRACTION CONTROL AND EPS WARNING INDICATORS RANDOMLY FLASHED. AS A RESULT, THE POWER STEERING AND TRACTION CONTROL FAILED RANDOMLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). IN ADDITION, THE TPMS WARNING INDICATOR ILLUMINATED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DEALER MADE NO MENTION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE RECALL REPAIR WOULD BE PERFORMED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.