NHTSA Complaint #11071811 — 2012 FORD FUSION

THE ADVANCETRAC AND EPAS (ELECTRONIC POWER ASSIST STEERING) FAILURE WARNINGS HAVE COME ON. IT IS ACTUALLY "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW". THIS FAILURE OCCURRED WHILE WAS MY WIFE WAS DRIVING HER 2012 FORD FUSION. SHE WAS MAKING A LEFT TURN AND THE STEERING WENT OUT (STEERING BECAME VERY DIFFICULT). APPARENTLY, IT WENT INTO MANUAL MODE. THERE IS A RECALL FOR THIS PROBLEM HOWEVER OUR CAR WAS NOT INCLUDED AS PART OF THE RECALL EVEN THOUGH IT WAS MADE IN THE SAME MEXICO PLANT WITH THE SAME MODEL YEAR PLUS IT IS A 4 CYLINDER 2.5L ENGINE (NOT THE 3.5L). FORD DOES NOT WANT TO OWN UP THAT THIS IS THEIR PROBLEM. INSTEAD, IT WILL BE A $1900 FIX FOR US TO UPDATE SOFTWARE AND/OR REPLACE EPAS. OUR CAR WAS MANUFACTURED A MONTH AFTER THE FEBRUARY 2012 END WINDOW FOR THE RECALL. THE VEHICLE DRIFTS INCREDIBLY TO THE LEFT. JUST RECENTLY, I HAD TO REPLACE JUST THE FRONT LH TIRE AS THE STEEL RADIAL WAS EXPOSED AND THE TIRE BULGED. THIS WAS DUE TO THE UNEVEN WEAR EXERTED BY THE EPAS ISSUE. WE DO NOT HAVE THE DEEP POCKETS TO GET THIS RESOLVED. WE NEED HELP FROM NHTSA AND FORD TO EXTEND THE RECALL TO ALL 2012 FORD FUSIONS. I WOULD LIKE TO SEE THE DFMEA ON THIS CAR SPECIFICALLY THE STEERING SYSTEM FROM TRW.