2012 FORD FUSION Steering Problems

1,420 NHTSA complaints on file

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All Steering Complaints — Page 16

#11150903 |
POWER STEERING FAILED AT START UP, VEHICLE DISPLAY STATED POWER ASSIST FAULT PUT IN REVERSE. ATTEMPTED TO BACK VEHICLE OUT OF PARKING SPOT BUT THE VEHICLE DIRECTION COULD NOT BE CONTROLLED. IMMEDIATE REMEDY WAS TO RESTART THE VEHICLE TO RESET. WE TOOK THE VEHICLE TO DEALERSHIP FOR SERVICE ASAP FOLLOWING THE INCIDENT
#11150811 |
I GOT A MESSAGE ON MY DASH THAT SAY, " SERVICE POWER STEERING NOW- ADVANCETRAC." THIS OCCURRED HAS I WAS ON MY WAY HOME FROM CREVE COEUR MO TO OFALLON MO, SO THE CAR WAS IN MOTION. MY STEERING WHEEL STIFFENED VERY TIGHTLY; I WAS NOT ABLE TO TURN VERY WELL. THIS IS ALL THE INFORMATION I HAVE AS I AM STILL INVESTIGATING THE PROBLEM.
#11150879 | Crash
SERVICE POWER STEERING NOW THERE IS NO POWER STEERING AT ALL AND THE VEHICLE ONLY HAS 38,388 MILES ON IT. THE DEALERSHIP WANTS $1,700 TO REPLACE IT. I COULD HAVE BEEN INJURED SEVERELY IT THERE WAS OTHER VEHICLES IN THE AREA. IT WENT OUT UNEXPECTEDLY WHEN I WAS TURNING AT AN INTERSECTION. THAT SCENARIO DEFINITELY CAUGHT ME OFF GUARD. I HIT THE CURB SLIGHTLY AND MESSED UP MY FRONT BUMPER BECAUSE OF IT. LUCKILY I HAD ENOUGH STRENGTH TO TURN THE WHEEL AND NOT GOING OVER THE CURB OFF THE ROAD ITSELF. WHEN MY POWER STEERING WENT OUT. IT DID A LITTLE JERK MOTION TO THE RIGHT RIGHT BEFORE IT COMPLETELY FAILED. I FEEL THIS IS A MAJOR SAFETY ISSUE AND I SHOULD GET A COMPLIMENTARY POWER STEERING RACK AND PINION REPLACEMENT BECAUSE OF THIS ISSUE. THERE WAS A RECALL FOR A LOT OF MODELS, BUT I AM YET TO...
#11150127 |
POWER STEERING ASSIST LOSS WHILE DRIVING. I WAS IN DRIVE AT STOP SIGN IN THE CITY AND WHEN I WENT TO TAKE OFF AT ABOUT 25MPH, THE POWER STEERING LIGHT INDICATOR CAME ON AND FLASHED SERVICE POWER STEERING NOW, AND IN THAT MOMENT THE STEERING OF THE WHEEL BECAME EXTREMELY HARD TO CONTROL.
#11145387 |
WHILE DRIVING A WARNING MESSAGE CAME ON THE SCREEN ( SERVICE POWER STEERING NOW ) I PULLED OVER AND TURN THE CAR OFF. WHEN I ATTEMPTED TO CONTINUE TO DPRIVE THE STEERING WHEEL WAS HARD TO TURN. I PUT THE CAR IN PARK AND CALLED AAAP FOR A TOW.
#11145064 |
HAVE A 2012 FUSION SEL, HAVING SERVICE POWER STEERING, AS WELL AS SERVICE ADVANCE TRAC ISSUE. I NOTICED THERE IS A RECALL ON THIS UPON CHECKING MY VIN IT SAYS MY VEHICLE DOES NOT HAVE THE RECALL JUST CURIOUS WHY THIS IS WHEN I'M HAVING THE SAME ISSUE AS SO MANY OTHERS, DOES NOT SEEM FAIR THEY GOT THERE'S FIXED, BUT I'M EXPECTED TO PAY.
#11144547 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING 30 MPH, SHE HEARD AN ABNORMAL NOISE AND THE STEERING AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
#11144039 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, WITHOUT WARNING THE POWER STEERING FAILED. THE CONTACT STATED THAT THE SERVICE POWER STEERING LIGHT ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,700.
#11144090 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THAT THE VEHICLE STARTED, BUT THE STEERING WHEEL WAS UNABLE TO MOVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT A NEW RACK AND PINION OR STEERING COLUMN WAS NEEDED OR THE COMPUTER WOULD NEED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000. *DT CONSUMER STATED VEHICLE WAS REPAIRED BY HAVING NEW STEERING COLUMN INSTALLED. UPDATED 01/30/19*JB
#11143605 |
ELECTRONIC POWER STEERING FAILURE. GENE LATTA FORD HANOVER, PA. SAID FORD WILL NOT FIX BECAUSE IT HAS MORE THAN 150 K MILES ON THE VEHICLE.
#11143847 |
WE HAVE HAD THIS STEERING PROBLEM THREE TIMES ALREADY. WHEN DRIVING THE SERVICE POWER STEERING LIGHT COMES ON AND THE ADVANC TRAK. DRIVING NORMAL SPEED AND ON A NORMAL SMOOTH ROAD. THE POWER STEERING WORKS AFTER THIS UNTIL YOU TURN THE ENGINE OFF AND BACK ON. WE HAVE TAKEN THE VEHICLE TO THE FORD DEALERSHIP EACH TIME THIS HAPPENED AND ONE OF THOSE TIMES THEY HAVE RE-PROGRAMMED THE POWER STEERING UNDER A RECALL AND THE PROBLEM IS STILL HAPPENING AND JUST HAPPENED AGAIN TODAY. WE HAVE 115,000 MILES ON THE VEHICLE NOW.
#11142976 |
IN 2015, THERE WAS A RECALL FOR 2011-2012 CERTAIN TYPES OF FORD FUSIONS. THIS IS THE SECOND TIME THE "SERVICE POWER TRAIN" WARNING HAS COME ON WHILE I WAS DRIVING. WHEN THIS HAPPENS, I HAVE NO TIME TO PULL OVER. I HAVE BEEN FORTUNATE TO HAVE NEVER EXPERIENCED THIS WHILE ON THE HIGHWAY. THE FIRST TIME THIS HAPPENED, I ALMOST ROLLED INTO A DITCH AS THERE IS NO TIME TO ACTUALLY SERVICE THE CAR BECAUSE THE WHEEL LOCKS UP IMMEDIATELY. ON SUNDAY, OCTOBER 28, MY CAR HAD THE SAME ISSUE. THE CAR DEALERSHIP SAYS THEY CANNOT COVER MY CAR BECAUSE MY VEHICLE IS EXEMPT FROM THIS RECALL. THEY CLAIM THAT THEY WOULD LIKE TO HELP, BUT CORPORATE WILL NOT LET THEM. I WAITED FOR 4 DAYS TO HEAR, SORRY, YOUR VIN NUMBER EXCLUDES YOU FROM THE RECALL. WHAT MAKES MY 2012 FORD FUSION SO DIFFERENT FROM THE OTHER 2012 FORD...
#11142304 |
I HAVE HAD TWO INSTANCES WHERE MY POWER STEERING WENT OUT WHILE I WAS DRIVING. ONE THE WARNING COMES ON, YOU HAVE NO TIME TO 'SERVICE' THE POWER STEERING. YOU IMMEDIATELY LOSE THE ABILITY TO STEER. THE FIRST TIME THIS HAPPENED, I ALMOST DROVE INTO A DITCH. LUCKILY, MY DAD TOWED IT TO A LOCAL MECHANIC, AND HE WAS ABLE TO RESET THE ERROR CODE. WELL, IT HAPPENED AGAIN ON SUNDAY. I WAS DRIVING, THE WARNING TO 'SERVICE POWER STEERING' POPPED ON AND I LOST CONTROL AGAIN. I WAS LUCKY THAT AGAIN I WAS NOT ON AN EXPRESS WAY, OR GOING OVER 30MPH. WHILE DOING MY RESEARCH ONLINE, I SEE THAT THERE ARE OTHERS WHO HAVE HAD THIS PROBLEM.
#11142201 |
MY POWER STEERING HAS A DEFECT IN IT. I HAD IT FIXED BACK IN DEC OF 2016 AND NOW ITS DOING THE SAME THING AS BEFORE. STIFFINESS IN TURNING AND MESSAGE ACROSS DASHBOARD. THIS IS THE SECOND TOME THIS HAS HAPPEN AND ALMOST CAUSED ME TO WRECK. WHAT DO I NEED TO DO BECAUSE ITS ASKING TO GET SERVICEDS SOON AND SCREEN
#11141729 |
STARTING MY CAR EVERY MORNING, AND THE POWER STEERING DOESN'T WORK. I TURN THE CAR OFF AND START IT AGAIN TO GET IT TO WORK. TOOK IT IN FOR RECALL ONCE ALREADY. . FAN WON'T WORK AT ALL, JUST SMELLS HOT. FOR AC, HEATER, AND DEFROST.
#11141785 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 30-35 MPH, THE POWER STEERING FAILED AND THE VEHICLE BECAME VERY DIFFICULT TO MANEUVER. SHULTS FORD OF HARMARVILLE (LOCATED AT 1300 GULF LAB RD, PITTSBURGH, PA 15238, (412) 828-2300) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
#11141369 |
STEERING WENT OUT HARD TO STEER , IS THERE A RECALL ON MY CAR FOR THIS
#11140313 |
WAS ON MY WAY TO PICK UP MY SON FROM SCHOOL, TRACTION LIGHT CAME ON, GOT THE CAR TURNED INTO SCHOOL, EVERYTHING WAS OK. TRACTION LIGHT WENT OFF FROM LEAVING THE SCHOOL, CAME BACK ON WHEN WE CAME TO A STOP LIGHT, THEN THE POWER STEERING ASSISTANT CAME ON, 'SERVICE SOON'. GOT HOME AND WAS GOING BACK TO WORK, COULDN'T TURN STEERING WHEEL. I JUST PARKED THE CAR. ONLY DROVE ABOUT 5 MILES BEFORE IT LOCKED UP. LUCKILY I LIVE LESS THAN A MILE FROM WORK. SEEN THAT MANY PEOPLE HAVE HAD THIS PROBLEM, DON'T KNOW IF THIS THE FIRST TIME THIS HAS HAPPENED TO THIS CAR, SINCE I BOUGHT IT USED. THINK MY FORD COMPANY SOLD ME A LEMON. BOO ON THEIR PART. FORD SERVICE DEPARTMENT SAID IT WOULD COST $1800-$2500 DEPENDING IF I BUY USED OR NEW.
#11140403 |
A MASSAGE CAME UP SAYING SERVICE POWER STEERING NOW AND IT WENT OUT RIGHT ON THE ROAD. THEY HAD A RECALL ON THE POWER STEERING SENSOR THEY REPLACED IT IN 2015 AND NOW IN 2018 ITS NOT WORKING AGAIN AND I AM HAVING TO PAY BIG MONEY TO FIX IT. I HATE THIS CAR IT JUST SEEMS TO HAVE TROUBLE I HAVE HAD 3 RECALLS ON IT. I AM A GRANDMOTHER AND I HAD THEM IN THE CAR YOU KNOW HOW HARD IT IS TO STEER WITHOUT POWER STEERING IT WAS SCARY. THERE'S GOT BE SOME WAY TO GET THE PROBLEM FIXED RIGHT. WITH OUT PUTTING UP THOUSANDS OF DOLLARS TO FIX THE PROBLEM. PLEASE HELP. IT WAS IN MOTION ON A CITY STREET. TURNING IN A PARK IN LOT.
#11140161 |
OCTOBER 12,2018 AS I'M LEAVING HOME AROUND 6:45 AM TO DROP MY DAUGHTER OFF AT DAYCARE AND HEAD TO WORK. THE SERVICE LIGHT COMES ON FOR THE POWER STEERING. THE STEERING WHEEL IS MOLDING HARD TO TURN BUT NOT BAD ENOUGH WHERE I WAS STRUGGLING MUCH. I MADE IT TO WORK AS I LIVE ABOUT 15AWAY FROM MY DAUGHTERS DAYCARE. AROUND 4:50PM EST I CLOCKED AND TRIED TO LEAVE FROM WORK TO HEAD HOME AND I COULD NOT TURN THE STEERING WHEEL AT ALL. DID SOME RESEARCH AND FOUND OUT IT'S ELECTRICAL SO THERE'S NO WAY FOR ME TO JUST ADD POWERING STEERING FLUID. MY MECHANIC WAS UNDER THE IMPRESSION THAT ALL I HAD TO DO WAS PURCHASE A PUMP. CALLED FORD AND WAS INFORMED THAT THERE IS NO PUMP AND IT'S SOMETHING ELECTRICAL AND YOU HAVE TO TAKE IT TO FORD FOR A DIAGNOSTIC. A LOT OF PEOPLE ARE...
#11139918 |
SEPT 23.ON A STREET WHILE DRIVING THE POWER STEERING SERVICE LIGHT CAME ON.THE SERVICE INSTRAK.LIGHT CAME ON.THE STEERING BECAME VERY VERY HARD TO TURN. PARKED AND FOUND NO FLUID BECAUSE THIS CAR HAS ELECTRONIC STEERING. SEPT 24.IT WAS TAKEN TO THE FORD DEALER TO GET THIS CHECKED. I FOUND THE NHTSA RECALL 15V340000 AND WANTED FORD TO HONOR THIS RECALL. I PUT IN A CASE WITH FORD WHICH THEY DENIED 4 DAYS LATER. MEANWHILE MY CAR WAS IN THE DEALER WAITING FOR APPROVAL. I HAD TO GET A RENTAL CAR. THE DEALER ADVOCATED FOR ME BUT WAS NOT SUCCESSFUL WITH FORD MOTOR COMPANY. I HAD TO PAY FOR THE REPAIR PAID THE DEALER 1200.00 SEPT 29TH 6 DAYS LATER....THEN 1 WEEK LATER OCT 6, THE SAME THING HAPPENED STEERING FROZE UP ON A STREET AND I HAD THE CAR TOWED TO MY DEALER.. THEY THEN GAVE ME A LOANER.. THE...
#11139856 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, WHEN PARKING THE VEHICLE, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. WHILE DRIVING THE VEHICLE TO THE DEALER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AUTONATION FORD ST. PETERSBURG (LOCATED AT 2525 34TH ST N, ST PETERSBURG, FL 33713, (727) 231-1323), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, NO ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 68,888.
#11139875 |
THE POWER STEERING ASSIST FAULT APPEAR AS THE CAR WAS MOVING IN REVERSE AND LOST THE USE OF STEERING OCCURRED IT HAPPENED TWICE WITHIN A TWO WEEK SPAN. TOOK IT TO DEALER IT GAVE THE CODE U3000:49-08
#11139442 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHEN THE VEHICLE WAS STARTED AND PLACED INTO DRIVE, THE STEERING SEIZED AND THE STEERING POWER ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.
#11139260 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 35 MPH ON GRAVEL ROAD AND THEN ON A PAVED HIGHWAY, THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE POWER STEERING ASSIST WARNING MESSAGE APPEARED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STEERING MOTOR FAILED. THE VEHICLE WAS TAKEN TO KARL KLEMENT FORD (2670 U S 287, DECATUR, TX 76234, (940) 627-1101), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 148,000.
#11132336 |
HAVING ISSUES WITH THE ADVANCTRAC FAILURE. THIS IS THE SECOND TIME THIS HAS OCCURRED THE FIRST WAS COVERED UNDER WARRANTY. THIS TIME THE WARRANTY HAS EXPIRED. TOOK IT TO THE DEALERSHIP AND THEY QUOTED ME A $1800 QUOTE TO FIX. THIS IS A ISSUE THAT EVERYONE WITH THIS VEHICLE IS HAVING. I CAME OUTSIDE AND MY TIME HAD WENT FLAT WHEN I PROCEED TO ADD AIR TO IT AND GOT IN THE CAR TO LEAVE. I HAD ABSOLUTELY NO POWER STEERING. AT ALL. THIS IS VERY DANGEROUS.
#11131839 |
AT 119,889 MILES ON 6/26/2018, I TOOK A FORD FUSION TO THE DEALER AFTER THE POWER STEERING WENT OUT. I WAS DRIVING THE VEHICLE WHEN A WARNING FLASHED ACROSS THE DISPLAY THAT THE POWER STEERING NEEDED TO BE SERVICED IMMEDIATELY, HOWEVER THE POWER STEERING WAS WORKING FINE UNTIL I TURNED THE ENGINE OFF. AFTER RESTARTING THE ENGINE, THE POWER STEERING WOULD NOT FUNCTION. I TOOK THE FORD FUSION TO THE DEALER AND THE STEERING GEAR WAS REPLACED AND THE POWER STEERING CONTROL MODULE WAS REPROGRAMMED AT NO CHARGE. THE POWER STEERING WORKED FOR ABOUT 3 MONTHS. ONCE AGAIN, WHILE DRIVING THE VEHICLE, A WARNING TO SERVICE THE POWER STEERING IMMEDIATELY FLASHED ACROSS THE DISPLAY, ALTHOUGH THE POWER STEERING STILL FUNCTIONED UNTIL I TURNED THE ENGINE OFF. UPON RESTARTING THE CAR, THE POWER STEERING DID NOT FUNCTION. ON 9/22/2018 AND AT 124,591 MILES, I RETURNED THE FORD FUSION TO THE DEALER....
#11131487 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). WHILE DRIVING AT UNKNOWN SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE POWER ASSIST STEERING FAILURE MESSAGE WAS DISPLAYED. ADDITIONALLY, THERE WAS AN ABNORMAL DINGING NOISE. THE VEHICLE WAS TOWED TO CROSSROADS FORD OF INDIAN TRAIL (88 DALE JARRETT BLVD, INDIAN TRAIL, NC 28079, (888) 701-7963) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED; HOWEVER, THE VEHICLE EXCEEDED THE MILEAGE FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBERS: 15852329 AND 15823495. THE MANUFACTURER STATED THAT THE LOCAL DEALER WOULD NEED TO VERIFY THE WARRANTY INFORMATION. THE FAILURE MILEAGE WAS UNKNOWN.
#11130892 |
AT LOW SPEED TRAVELING DOWN THE ROAD MY VEHICLE NOTIFIED ME OF TWO WARNINGS ONE SAYING SERVICE ADVANCETRAC ANOTHER SAYING SERVICE POWER STEERING
#11130905 |
WHEN DRIVING MY 2012 FORD FUSION SEL AWD, THE POWER STEERING WILL (AT RANDOM) CEASE TO FUNCTION AND CAUSES EXTREME DIFFICULTY IN STEERING. IT IS NEARLY IMPOSSIBLE TO PULL OVER SAFELY. AT SPEED THIS IS AN EXTREMELY DANGEROUS AND TERRIFYING EVENT. THE LIGHTS FOR THE TRACTION CONTROL SYSTEM, THE POWER STEERING SYSTEM, AND OCCASIONALLY THE ADVANCE TRAC SYSTEM COME ON. IT IS NOT ALWAYS ALL OF THE LIGHTS ALL OF THE TIME, AND THE ERRORS VARY. I HAVE HAD IT LOOKED AT AND THE CODES READ, AND THE PROBLEM PERSISTS. I NEED THIS FIXED AS I HAVE TWO SMALL CHILDREN THAT I REFUSE TO ALLOW TO RIDE IN THE CAR AS I'M AFRAID FOR THEIR SAFETY. IT STRANDS ME AT RANDOM AT WORK AND AT SCHOOL AN HOUR FROM HOME AS WELL. UPON CRANKING THE LIGHTS FOR POWER STEERING FAILURES COME ON AND I HAVE TO SIT AND WAIT ON...
#11130598 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE CONTACT'S SON WAS DRIVING 25-30 MPH, THE STEERING WHEEL FAILED TO TURN AND THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN ELECTRICAL FAILURE. THE CONTACT CALLED THE LOCAL DEALER (GOLF MILL FORD, 9401 N MILWAUKEE AVE, NILES, IL 60714, (847) 470-9800) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED PER THE RECALL AND WAS NOT COVERED UNDER A WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
#11129800 |
CAR LOST ALL STEERING AND PULLED TO THE LEFT WITH A WARNING LIGHT ILLUMINATED STATING SERVICE POWER STEERING NOW. FORD REPLACED A STEERING GEAR THAT WAS SUPPOSED TO BE A RECALL LESS THAN 30 DAYS AND 300 MILES LATER IT HAPPENED AGAIN WITH THE WIFE DRIVING 70MPH ON THE HIGHWAY. THIS CAR IS A DANGER TO DRIVE AND IS GOING TO CAUSE DEATHS. FORD IS NOW WANTING TO CHARGE ME FOR THE REPAIR.
#11129402 |
MY VEHICLES STEERING GEAR WAS RECALLED AND REPLACED IN JANUARY OF 2016. THE PART THAT WAS PUT IN TO RECTIFY THE RECALL WAS PART #AE5Z-3504-DE. THIS REPAIR WAS DONE AT OURISMAN WORLD OF FORD IN ALEXANDRIA, VA 22303. THIS PART FAILED ON SEPTEKMBER 5, 2018 AND HAD TO BE TOWED TO THE DEALER AND REPLACED AGAIN. OURSIMAN CHARGED US FOR THE SECOND REPAIR. SHOULDN'T THIS BE COVERED UNDER THE RECALL STILL, OR AT LEAST BE RECALLED AGAIN? THE CAR WOULD BARELY STEER AND HAD TO BE PARKED ON THE STREET UNTIL IT COULD BE TOWED.
#11128593 |
MY 69 YEAR OLD MOTHER WAS DRIVING THE 2012 FORD FUSION WHEN SHE LOST STEERING CONTROL AND NEARLY HAD AN ACCIDENT. IT TOOK ALL HER STRENGTH TO WRESTLE THE STEERING WHEEL TO THE SIDE OF THE ROAD. I CONTACTED THE LOCAL FORD DEALERSHIP AND WAS TOLD I WOULD HAVE TO PAY TO HAVE IT REPAIRED EVEN THOUGH THERE WAS A RECALL DUE TO THAT EXACT PROBLEM WITH STEERING. THE CAR WAS NOT CORNERED BECAUSE THE MILEAGE WAS 153000. THREE YEARS PAST THE LIMIT OF THE RECALL. I WAS ALSO ADVISED THE FIX COULD BE ABOUT. $2000. I CAN NOT AFFORD THIS BUT I STILL NEED TO DRIVE TO WORK SO I MUST DRIVE IT KNOWING IT COULD GO OUT AGAIN. THERE WAS NO WARNING LIGHT OR ANYTHING THE POWERED STEERING JUST STOPPED WORKING.
#11124653 |
WAS PICKING MY KID UP FROM SCHOOL. BACKING INTO A SPOT AND AS I WENT TO PULL FOWARD ALITTLE MY STEERING WHEEL LOCKED AND POWER ASSIST FAULT APPEARED ON THE SCREEN ON MY DASHBOARD . I WAS PART OF A RECALL IN 2015 FOR THE SAME ISSUE. LUCKILY IT WASN'T 5 MINS LATER WITH MY KID IN THE CAR DRIVING. SEEMS TO BE A ONGOING ISSUE WITH STEERING ISSUES MY HAS ALWAYS HAD A LITTLE TICK WHILE DRIVING
#11124405 |
TAKING RECALL. MY FORD FUSION 2012 POWER STEERING HAS NOT BEEN FUNCTIONING CORRECTLY SINCE MAY 2018 AFTER I HAD A FLAT TIRE RETURNING HOME ON VIETNAM ROAD FAYETTE MS. IT IS SAYING SERVICE POWER STEERING NOW ON MY DASHBOARD. I WAS NOT AWARE OF THE RECALL UNTIL I BROUGHT MY VEHICLE TO THE DEALERSHIP BY THEN END OF JUNE 2018 AND WAS INFORMED THAT I HAD A RECALL FOR THE POWER STEERING AND AIRBAGS.
#11124413 |
LOST POWER STEERING. HAVE SERVICE POWER STEERING NOW MESSAGE AND SERVICE STABILITRAC.
#11123063 |
MY CAR IS HAVING A STEERING ASSIST FAULT. ALMOST HALF A MILLION SIMILAR VEHICLES RECALLED FOR THE SAME ISSUE BUT FORD WON'T FIX THIS UNDER RECALL.
#11122846 |
WE WERE DRIVING THE CAR AND THE POWER STEERING LOCKED THE CAR DID NOT GIVE US AN ALERT UNTIL THE POWER STEERING FINALLY LOCKED. WE COULD NOT BREAK WE HAD TO QUICKLY SHUT OFF THE CAR AND WE WEREN'T NEAR OUR HOME WHEN THIS OCCURRED
#11122452 |
THE POWER STEERING FAILED SUDDENLY WHILE DRIVING.
#11121800 |
KNOWN ISSUE, SAFETY RECALL FOR SUDDEN LOSS OF POWER STEERING 15S18, 14S06 AND SUPPLEMENT AND15N01 EXTENDED. FORD MOTOR COMPANY WILL ONLY REPAIR THE SAFETY ISSUE IF CERTAIN INTERNAL FAULT CODES ARE PRESENT INDICATING THAT CERTAIN COMPONENTS ARE DEFECTIVE, UNFORTUNATELY THERE ARE MORE COMPONENTS THAT FAIL CAUSING POWER STEERING LOSS, 2 CODES THAT PRESENTED THAT RESULTED IN POWER STEERING LOSS ARE C1277 AND C1963 BUT THESE ARE NOT COVERED BY THE SAFETY RECALL ACCORDING TO FORD. THE ISSUE IS SAFETY AND ALL COMPONENTS THAT CAUSE THE SUDDEN LOSS OF POWER STEERING NEED TO BE COVERED UNDER THE SAFETY RECALL AND REPAIRED AT NO CHARGE TO THE CONSUMER. I BELIEVE THAT FORD IS SKIRTING THEIR RESPONSIBILITY TO REPAIR THE THE DEFECTIVE AUTOS USING THE INTERNAL FAULT CODES AS AN EXCUSE. IT DOESN'T MATTER WHAT CODE IS PRESENT WHEN POWER STEERING FAILS AS THE CODES ARE NOT THE SAFETY ISSUE. THE STEERING GEAR...
#11121843 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 25 MPH, THE POWER STEERING SEIZED AND A TIRE BLEW OUT. THE VEHICLE WAS ABLE TO BE DRIVEN OFF THE ROAD AND TO THE CONTACT'S RESIDENCE. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURES; HOWEVER, THERE WAS A CUSTOMER SATISFACTION PROGRAM WHERE THE POWER STEERING WOULD BE COVERED BY A DEALER. THE CONTACT CALLED NAZARETH FORD (4067 JANDY BLVD, NAZARETH, PA 18064, (866) 601-7744) AND WAS INFORMED THAT THE POWER STEERING FAILURE WOULD NOT BE COVERED AND THE CONTACT WOULD BE CHARGED FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 49,500.
#11121511 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 50 MPH, THE VEHICLE LOST THE ABILITY TO STEER AND THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE NEEDED TO BE DRIVEN IN MANUAL MODE AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO WOODHOUSE FORD (3633 N 72ND ST, OMAHA, NE 68134, (402) 574-2759) WHERE IT WAS DIAGNOSED THAT THERE WAS A STEERING GEAR FAILURE, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
#11120484 |
WHILE IN STATIONARY, THE STEERING WHEEL LOCKED UP AND I COULD NOT TURN THE VEHICLE. A MESSAGE APPEARED ON THE DASHBOARD SAYING "SERVICE POWER STEERING NOW." I HAD IT TOWED TO A MECHANIC AND CONFIRMED THAT THERE IS A PROBLEM WITH THE ELECTRONIC POWER ASSIST AND MUST BE REPLACED. HOWEVER, THE STEERING CAME BACK TO NORMAL AFTER A DAY. I FOUND OUT ON FORD'S WEBSITE THAT THERE IS A RECALL (15N01) ISSUED ON THE CAR AND THAT I SHOULD CONTACT A FORD DEALERSHIP TO DIAGNOSE AND SERVICE THE PROBLEM. BUT, THE MECHANICS AT FORD'S DEALERSHIP SAID THAT THEY WERE NOT ABLE TO DUPLICATE THE ISSUE AND THEREFORE, COULD NOT FIX IT UNLESS IT HAPPENS AGAIN.
#11118712 |
FRONT LEFT TRANSMISSION SEAL LEAKING, AXLE SHAFT LOOSE AND DAMAGED, WHEEL INCREASINGLY WOBBLY WITH SPEED. DIRECTLY AND NEGATIVELY AFFECTS BRAKE ROTORS AND PADS AS WELL AS WHEEL KNUCKLE STABILITY AND SHOCK ABSORBER WEAR. CAR IS DANGEROUS TO DRIVE AS STEERING CONTROL HAS DECREASED DRAMATICALLY. THE RUBBER SEAL AROUND THE TRANSAXLE ON THE LEFT (DRIVER SIDE) FRONT WHEEL AXLE HAS BEEN SLICED OPEN FROM THE INSIDE BY METAL SHAVINGS PRODUCED BY THE BAD PRODUCTION OF THE PARTS INCLUDED IN THE AXLE SHAFT ASSEMBLY, CAUSING ABNORMAL WEAR/SHAVING OF THE SHAFT. THE JOINT HAS BEEN COMPLETELY DAMAGED AND IS NOW IN TURN CAUSING DAMAGE TO THE UPPER AND LOWER BALL JOINTS, SHOCK ABSORBER, WHEEL KNUCKLE, STEERING ARM, BRAKE ROTORS, BREAK PADS, THE WHEEL HUB, WHEEL BEARING, TIRE ETC. IT LITERALLY EFECTS THE ENTIRE DRIVER SIDE FRONT SUSPENSION, DRIVETRAIN, AND STEERING COMPONENTS, CONTINUOUSLY DEGRADING THEIR STATE WITH TIME AND MAKING THEM MORE DANGEROUS TO...
#11118579 |
THE "RACK AND STEERING GEAR IS BROKEN" WHICH IS THE SAME THING AS A RECALL FOR THIS CAR, BUT APPARENTLY DOESN'T APPLY TO MY VIN NUMBER AND THEREFORE IS NOT COVERED. I TOOK IT TO A NON FORD REPAIR CENTER AND THEY CONFIRMED THAT IS WAS THE SAME ISSUE AS STATED IN THE RECALL FOR OTHER 2012 FORD FUSIONS, BUT I HAVE TO PAY ALMOST 2,000 TO GET IT FIXED ON MY OWN. I SPENT 107 DOLLARS GETTING IT LOOKED AT FIRST BY THE OTHER PARTY SINCE MY VEHICLE WAS NOT GIVEN THE RECALL AND I WASN'T INFORMED OF THE ISSUE BEFORE IT HAPPENED AND THEN STILL HAD TO PAY FOR FORD TO FIX IT.
#11118243 |
POWER STEERING IS NOT WORKING AT STARTUP SOMETIMES. GET A MESSAGE ON THE DASHBOARD ABOUT "ELECTRONIC STEERING ASSIST FAULT". RESTARTING THE ENGINE SOLVES THE ISSUE. WHY IS THIS CAR NOT UNDER THE RECALL? IT FITS THE DESCRIPTION OF THE RECALL FOR THIS MAKE MODEL AND YEAR. IT DOES NOT HAVE THE V6 ENGINE.
#11115883 |
KNOCKING SOUND AND LOOSENESS IN STEERING WHEEL. MY MECHANIC SAYS IT IS THE RACK AND PINION. FORD GARAGE SAYS IT IS NOT COVERED BY RECALL UNLESS IT HAS WARNING SOUND. KNOCKING HAPPENS WHENEVER I AM DRIVING IT.
#11115374 |
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 65 MPH, THE POWER STEERING MALFUNCTIONED AND THE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO FIND A FAILURE CODE. THE DEALER (KRIEGER FORD, INC, 1800 MORSE RD, COLUMBUS, OH 43229, (614) 888-3320) WAS CONTACTED AND STATED THAT THERE WAS NO RECALL FOR THE POWER STEERING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER CONFIRMED THE DEALER'S INFORMATION AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 136,351.
#11114625 |
THE CAR HAD BEEN PARKED FOR 2 DAYS. I WENT TO TURN THE CAR ON, AND IT WAS IMMEDIATELY CLEAR THAT THE POWER STEERING WASN'T WORKING, AND 'SERVICE ADVANCETRAC' 'SERVICE POWER STEERING NOW' NOTIFICATIONS ARE ON. THIS CAR HAD BEEN RECALLED ALREADY FOR THIS ISSUE, AND CLEARLY WHATEVER THEY DID, DID NOT ACTUALLY FIX THE PROBLEM. HOWEVER, SUNRISE FORD REPAIR TOLD ME THE RECALL WAS NO LONGER ON MY CAR, AND THAT IT A RECALL REPAIR COULD ONLY BE GIVEN IF IT WAS 'UNDER A YEAR AGO', AND 'UNDER 12000' MILES AGO. WHILE I LOOK FOR THE RECEIPT, I DO BELIEVE THIS IS THE CASE BUT IF IT ISN'T, WHY WOULD THIS MATTER IF IT WAS A FAULTY REPAIR DONE IN FREDERICTON, CANADA? AND WAS GOING TO BREAK 1 MILE OVER 12,000 AND A DAY OVER A YEAR, ESSENTIALLY. I WAS 50 MILES AWAY FROM HOME WHEN THIS HAPPENED TO...

Other 2012 FORD FUSION Problem Areas

Air Bags 404 complaints Electrical System 156 complaints Power Train 155 complaints Unknown Or Other 117 complaints Engine 111 complaints Service Brakes 102 complaints Vehicle Speed Control 85 complaints Electronic Stability Control Esc 80 complaints Structurebody 75 complaints Fuelpropulsion System 58 complaints Suspension 33 complaints Wheels 23 complaints Exterior Lighting 20 complaints Structurebodydoor 19 complaints Steeringelectric Power Assist System 16 complaints Latcheslockslinkagesdoorslatch 15 complaints Seats 10 complaints Steeringrack And Pinion 10 complaints Seat Belts 8 complaints Latcheslockslinkages 7 complaints Service Brakes Hydraulic 6 complaints Steeringhydraulic Power Assistpower Steering Fluid 6 complaints Traction Control System 6 complaints Visibilitywiper 6 complaints Wheelslugsnutsboltsstuds 6 complaints Engine And Engine Cooling 5 complaints Fuel System Gasoline 5 complaints Tires 5 complaints Structurebodydoorhandleinterior 4 complaints Equipment Adaptivemobility 3 complaints Steeringsteering Control Module 3 complaints Electrical System Instrument Clusterpanel 2 complaints Equipmentapplianceair Conditioner 2 complaints Forward Collision Avoidance Automatic Emergency Braking 2 complaints Fuel System Gasolinestorageevaporative Emissionscanister 2 complaints Service Brakes Airantilockcontrol Unitmodule 2 complaints Structure 2 complaints Suspensionfrontcontrol Arm 2 complaints Air Bagsfrontal 1 complaint Air Bagsfrontalpassenger Sideinflator Module 1 complaint Electrical Systemignition 1 complaint Electrical Systemignitionanti Theftcontrol Module 1 complaint Equipment 1 complaint Exterior Lightingheadlights 1 complaint Forward Collision Avoidance Warnings 1 complaint Latcheslockslinkagestrunk Lidlock 1 complaint Parking Brake 1 complaint Power Trainautomatic Transmission 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Seatsfront Assemblyhead Restraint 1 complaint Service Brakes Hydraulicfoundation Componentsmaster Cylinder 1 complaint Steeringcolumn 1 complaint Steeringgear Box Other Than Rack And Pinion 1 complaint Steeringhydraulic Power Assist System 1 complaint Steeringrack And Pinionrack 1 complaint Steeringsteering Wheel Handle Baryawangle Sensor 1 complaint Suspensionfrontcontrol Armlower Arm 1 complaint Suspensionfrontstabilizer Bar 1 complaint Tether Lower Anchor On Car Seat Or Vehicle 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Tiressidewall 1 complaint Tirestreadbelt 1 complaint Tiresvalve 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Visibility 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint Visibilitypower Window Devices And Controls 1 complaint Visibilityrearview Mirrorsdevices 1 complaint Visibilitywindshield 1 complaint
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