NHTSA Complaint #11143847 — 2012 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11143847
Vehicle	2012 FORD FUSION
Component	STEERING
Date of Incident	October 29, 2018
Date Filed	October 29, 2018
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WE HAVE HAD THIS STEERING PROBLEM THREE TIMES ALREADY. WHEN DRIVING THE SERVICE POWER STEERING LIGHT COMES ON AND THE ADVANC TRAK. DRIVING NORMAL SPEED AND ON A NORMAL SMOOTH ROAD. THE POWER STEERING WORKS AFTER THIS UNTIL YOU TURN THE ENGINE OFF AND BACK ON. WE HAVE TAKEN THE VEHICLE TO THE FORD DEALERSHIP EACH TIME THIS HAPPENED AND ONE OF THOSE TIMES THEY HAVE RE-PROGRAMMED THE POWER STEERING UNDER A RECALL AND THE PROBLEM IS STILL HAPPENING AND JUST HAPPENED AGAIN TODAY. WE HAVE 115,000 MILES ON THE VEHICLE NOW.

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