NHTSA Complaint #11128593 — 2012 FORD FUSION

MY 69 YEAR OLD MOTHER WAS DRIVING THE 2012 FORD FUSION WHEN SHE LOST STEERING CONTROL AND NEARLY HAD AN ACCIDENT. IT TOOK ALL HER STRENGTH TO WRESTLE THE STEERING WHEEL TO THE SIDE OF THE ROAD. I CONTACTED THE LOCAL FORD DEALERSHIP AND WAS TOLD I WOULD HAVE TO PAY TO HAVE IT REPAIRED EVEN THOUGH THERE WAS A RECALL DUE TO THAT EXACT PROBLEM WITH STEERING. THE CAR WAS NOT CORNERED BECAUSE THE MILEAGE WAS 153000. THREE YEARS PAST THE LIMIT OF THE RECALL. I WAS ALSO ADVISED THE FIX COULD BE ABOUT. $2000. I CAN NOT AFFORD THIS BUT I STILL NEED TO DRIVE TO WORK SO I MUST DRIVE IT KNOWING IT COULD GO OUT AGAIN. THERE WAS NO WARNING LIGHT OR ANYTHING THE POWERED STEERING JUST STOPPED WORKING.