NHTSA Complaint #11043803 — 2012 FORD FUSION

THE VEHICLE WAS PARKED IN MY DRIVEWAY UPON RETURNING FROM ERRANDS. THE NEXT MORNING THE POWER STEERING ASSIST AND THE ADVANCETRAC SYSTEM FAILURE LIGHTS WERE ON. THIS HAS HAPPENED BEFORE WHILE DRIVING AND AFTER PARKING AT MY WORKPLACE. USUALLY RESTARTING THE VEHICLE WOULD CORRECT THE ISSUE. THIS TIME IT WOULD NOT RESET AND I BROUGHT IT TO THE FORD DEALERSHIP WHERE IT WAS PURCHASED. I UNDERSTAND THERE WAS A RECALL ON THE 2012 FORD FUSION AND OTHER FORD MAKES FOR THIS SAME ISSUE. HOWEVER THE DEALERSHIP SAYS THE VIN # ON MY FUSION DOESN'T MATCH ANY CURRENT RECALL AND WILL NOT COVER THE COST OF REPAIR. MY QUESTION IS IF THIS IS A KNOWN FORD PROBLEM WHY SHOULD IT NOT COVER MY VEHICLE WITH THE SAME ISSUE FOR RECALL ? JUST BECAUSE THE VIN # ISN'T IN THE SYSTEM IS NO REASON NOT TO FIX THIS. IT IS A KNOWN PROBLEM,MANY SITUATIONS EXACTLY LIKE MINE RECORDED ONLINE. HOW ARE THEY (FORD)NOT RESPONSIBLE?