NHTSA Complaint #11015019 — 2012 FORD FUSION

I WAS DRIVING IN MY 2012 FORD FUSION, ON A HIGHWAY IN NEW YORK STATE AND PULLED OVER AT A REST AREA FOR A SNACK. UPON RETURNING TO THE VEHICLE, I STARTED THE CAR AND WAS GIVEN A "POWER STEERING ASSIST FAULT" ERROR MESSAGE AND I HAD NO POWER STEERING. THERE WAS NO WAY I COULD HAVE DRIVEN THE CAR AND I'M THANKFUL THIS DIDN'T HAPPEN A FEW MINUTES EARLIER WHEN I WAS DRIVING ON THE HIGHWAY IN TRAFFIC, IN THE RAIN. FORD HAS HAD A RECALL FOR THIS SAME ISSUE, BUT MY CAR IS NOT LISTED AND NOW IT WILL COST US $1,800 TO HAVE THIS COMMON PROBLEM FIXED BY REPLACING THE COMPUTER THAT HANDLES THE POWER STEERING. THE MECHANIC AT THE FORD DEALER LAUGHED IT OFF SAYING HE SEES IT ALL THE TIME. THE COMPUTER GOES IF YOU TURN HARD OR HIT A BUMP. FORD NEEDS TO OPEN UP THIS RECALL AND COVER THE REPLACEMENT OF THIS SYSTEM.