NHTSA Complaint #11034054 — 2012 FORD FUSION
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11034054 |
| Vehicle | 2012 FORD FUSION |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 104,588 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS LATER TAKEN TO PALM BAY FORD (1202 MALABAR RD SE, PALM BAY, FL 32907, PHONE NUMBER: (321) 722-9000) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST AND THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 104,588.
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