NHTSA Complaint #11055360 — 2012 FORD FUSION

TL* THE CONTACT OWNS A 2012 FORD FUSION. ON TWO DIFFERENT OCCASIONS, AFTER AIR WAS APPLIED TO THE FRONT DRIVER'S SIDE TIRE, THE CONTACT ATTEMPTED TO DRIVE WHEN THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE ADVANCE TRAC SERVICE POWER TRAIN INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ROB SIGHT FORD (13901 WASHINGTON ST, KANSAS CITY, MO 64145, (816) 941-1200) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ON ANOTHER OCCASION, THE FRONT DRIVER'S SIDE TIRE WAS FILLED WITH AIR WHEN THE STEERING SEIZED. THE VEHICLE WAS THEN TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAULT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.