NHTSA Complaint #11021685 — 2012 FORD FUSION

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE STEERING WHEEL BECAME HARD TO TURN AND THE POWER STEERING WARNING LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A LOCAL UNKNOWN DEALER FOR A DIAGNOSTIC TESTING WHICH ADVISED THAT THE RACK AND PINION FAILED. THE RACK AND PINION WAS REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER ADVISED THAT THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE THE APPROXIMATE FAILURE MILEAGE AS 87,000. ...UPDATED 11/15/17 *BF THE CONSUMER STATED THE VEHICLE JERK HARD AND THERE WAS NO POWER STEERING. *JS