2002 FORD EXPLORER Suspensionfrontwheel Bearing Problems

56 NHTSA complaints on file

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All Suspensionfrontwheel Bearing Complaints — Page 2

#10129449 | July 20, 2005

DT: CONSUMER STATES VEHICLE HAS DEFECTIVE WHEEL BEARINGS, MAINLY IN THE REAR, BUT HE ALSO HAD TO REPLACE ONE ON THE FRONT. THE VEHICLES WHEELS STARTED GRINDING AND THEY BECAME LOOSE ON THE AXLE. HE TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO STATED THAT ALL OF THE WHEEL BEARINGS ON THIS PARTICULAR MODEL WERE GOING BAD. THE CONSUMER TRIED TO NOTIFY THE MANUFACTURER BUT THEY WERE UNRESPONSIVE.*AK *JB

#10126443 | June 24, 2005

DT: CONTACT STATES THERE WAS A HUMMING NOISE COMING FROM THE VEHICLE. THE REAR PASSENGER WHEEL BEARING WAS BAD, THE SERVICE DEALER STATED THIS WAS A SAFETY CONCERN, AND TO BRING THE VEHICLE IN RIGHT AWAY. THE WHEEL BEARING HAS BEEN REPLACED. *AK

#10125361 | June 15, 2005

DT: PROBLEM WITH BACK END, TOOK VEHICLE TO THE DEALER,AND DEALER SAID THEY FIXED AXLE, THEN, TOOK BACK VEHICLE TO THE DEALER, AND THEY FIXED HUB, AND REPLACED THE REAR WHEEL BEARINGS. IN LAST 3 MONTHS VEHICLE HAS BEEN IN SHOP 3 TIMES. CURRENTLY, IN THE SHOP. WENT TO GET OIL CHANGE LAST FRIDAY, AND MECHANIC NOTICED OIL WAS LEAKING FROM THE AXLE. CURRENTLY VEHICLE IN SHOP TRYING TO FIGURE OUT WHAT WAS WRONG WITH IT. THIS HAPPENED BEFORE. THEY GAVE CONSUMER AN EXTRA 5 YR WARRANTY BECAUSE OF THE TRANSMISSION, AND THIS WAS 8 MONTHS AFTER PURCHASING THE VEHICLE. DEALERSHIP KEPT SAYING VEHICLE WAS SAFE EVEN THOUGH DIDN'T KNOW WHAT WAS WRONG WITH IT. *AK

#10117913 | April 15, 2005

I TOOK MY 2002 EXPLORER IN FOR RECALL ON REAR DOOR. THEY TOLD ME THAT BOTH REAR SPRINGS BROKE. THIS VEHICLE HAS LESS THAN 44,000 MILES ON IT, AND HAS THE TOW PACKAGE ALTHOUGH NOTHING WAS EVER TOWED. THE SPRINGS THAT BROKE ARE AT THE VERY TOP AND HARD TO FIND. MECHANIC WOULD HAVE HAD TO KNOW TO LOOK THERE TO FIND IT. THIS LED ME TO BELIEVE THAT THERE HAVE BEEN OTHERS WITH THE SAME PROBLEM.*AK

#10097404 | October 21, 2004

WHILE DRIVING 30 TO 40 MPH A CRUNCHING SOUND WAS HEARD. THE DEALER STATED THE FRONT WHEEL BEARING FAILED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB THIS IS THE SECOND FRONT WHEEL BARING FAILURE. *TC

#757698 | February 5, 2002

THIS VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT 3 TIMES SINCE SEPTEMBER 2001. THE STEERING COLUMN HAS BEEN REPLACED, THE WHEEL BEARINGS HAVE BEEN REPLACED(THIS WAS SUPPOSE TO ELIMINATE STEERING COLUMN RATTLE) AND THE LOWER CONTROL ARM HAS BEEN REPLACED. I STILL HEAR AND FEEL A METALLIC RATTLE COMING FROM THE STEERING COLUMN. IN MY REVIEW OF YOUR WEBSITE OTHER 2002 EXPLORER OWNERS ARE EXPERINCING THE SAME PROBLEM. I HAVE TALKED TO AT LEAST THREE OTHER OWNERS THAT HAVE THE SAME PROBLEM. MY DEALER HAS DONE EVERYTHING RECOMMENDED BY FORD, BUT NOTHING HAS SOLVED THE PROBLEM. FORD IS "WORKING ON IT". THEY HAVE BEEN WORKING ON IT SINCE SEPTEMBER 2001. MY SAFETY CONCERN IS THIS. IF SOMETHING IS LOOSE THAT IS CAUSING THIS NOISE IT HAS TO BE PROGRESSING. WHAT WILL HAPPEN AFTER MORE MILEAGE BUILDS ON THIS VEHICLE? WILL I BE DRIVING DOWN THE HIGHWAY ONE DAY AND LOSE...

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