NHTSA Complaint #10125361 — 2002 FORD EXPLORER POWER TRAIN:AXLE ASSEMBLY

Complaint Details

ODI Number	10125361
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AXLE ASSEMBLY
Date of Incident	July 28, 2003
Date Filed	June 15, 2005
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	KY

Consumer Description

DT: PROBLEM WITH BACK END, TOOK VEHICLE TO THE DEALER,AND DEALER SAID THEY FIXED AXLE, THEN, TOOK BACK VEHICLE TO THE DEALER, AND THEY FIXED HUB, AND REPLACED THE REAR WHEEL BEARINGS. IN LAST 3 MONTHS VEHICLE HAS BEEN IN SHOP 3 TIMES. CURRENTLY, IN THE SHOP. WENT TO GET OIL CHANGE LAST FRIDAY, AND MECHANIC NOTICED OIL WAS LEAKING FROM THE AXLE. CURRENTLY VEHICLE IN SHOP TRYING TO FIGURE OUT WHAT WAS WRONG WITH IT. THIS HAPPENED BEFORE. THEY GAVE CONSUMER AN EXTRA 5 YR WARRANTY BECAUSE OF THE TRANSMISSION, AND THIS WAS 8 MONTHS AFTER PURCHASING THE VEHICLE. DEALERSHIP KEPT SAYING VEHICLE WAS SAFE EVEN THOUGH DIDN'T KNOW WHAT WAS WRONG WITH IT. *AK

Related Complaints for the 2002 FORD EXPLORER

Other POWER TRAIN:AXLE ASSEMBLY Complaints

#10225148 — April 20, 2008 — REAR DIFFERENTIAL AND ALSO THE TRANSMISSION. PLEASE DO A RECALL ON THIS BEFORE SOMEONE DIES. YOU MAKE TONS OF MONEY...

#10217492 — February 8, 2008 — FORD EXPLORER 2002 CLUTCH PACK IN REAR DIFF WENT OUT CAUSING RACK AND PINION TO GO OUT. FORD DEALER STATES THIS IS A ...

#10217375 — February 7, 2008 — ONE OF MY CUSTOMERS CAME TO ME WITH 53,000 ON HER 2002 FORD EXPLORER. THE COMPLAINT WAS A MILE LONG. ENGINE LIGHT IS ...

#10214480 — January 11, 2008 — TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 50 MPH, THE CONTACT HEARD A LOUD NOISE FROM WHAT SHE BELIEVE...

#10209560 — November 20, 2007 — I FIRST NOTICED A GRINDING WHEN I WOULD TURN SHARPLY WITH MY 2002 FORD EXPLORER. I TOOK IT IN AND IT WAS NOTED THAT I...

Recent Complaints for the 2002 FORD EXPLORER

#11672158 — STRUCTURE:BODY — July 9, 2025 — September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...

#11672158 — UNKNOWN OR OTHER — July 9, 2025 — September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...

#11594472 — AIR BAGS — June 14, 2024 — The contact owns a 2002 Ford Explorer. The contact stated that while her fiancé was driving 45 MPH, the driver’s side...

#11557714 — ENGINE — November 30, 2023 — The contact owns a 2002 Ford Explorer. The contact stated while driving 45 MPH, the vehicle shut off. The contact was...

#11483635 — ENGINE — September 9, 2022 — The contact owns a 2002 Ford Explorer. The contact stated that the steering wheel intermittently seized while driving...