NHTSA Complaint #10214480 — 2002 FORD EXPLORER POWER TRAIN:AXLE ASSEMBLY

Complaint Details

ODI Number	10214480
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AXLE ASSEMBLY
Date of Incident	January 10, 2008
Date Filed	January 11, 2008
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WI

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 50 MPH, THE CONTACT HEARD A LOUD NOISE FROM WHAT SHE BELIEVED TO BE THE MIDDLE OF THE VEHICLE. SHE PARKED THE VEHICLE FOR A WHILE AND THEN RESTARTED THE ENGINE. THE NOISE WENT FROM A LOUD HUMMING NOISE TO A LOUD WHISTLING NOISE. THE VEHICLE BECAME DIFFICULT TO STEER, AND BEGAN TO PULL. THE CONTACT PULLED OVER AND REALIZED THAT THE REAR AXLE ON THE PASSENGER SIDE FAILED. THE VEHICLE WAS TOWED TO HER RESIDENCE BECAUSE SHE COULD NOT AFFORD THE REPAIR. FORD WAS NOT NOTIFIED. THERE WERE NO RECALLS AVAILABLE AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 80,000.

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