NHTSA Complaint #10117913 — 2002 FORD EXPLORER SUSPENSION:REAR:SPRINGS

Complaint Details

ODI Number	10117913
Vehicle	2002 FORD EXPLORER
Component	SUSPENSION:REAR:SPRINGS
Date of Incident	April 11, 2005
Date Filed	April 15, 2005
Mileage	41,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I TOOK MY 2002 EXPLORER IN FOR RECALL ON REAR DOOR. THEY TOLD ME THAT BOTH REAR SPRINGS BROKE. THIS VEHICLE HAS LESS THAN 44,000 MILES ON IT, AND HAS THE TOW PACKAGE ALTHOUGH NOTHING WAS EVER TOWED. THE SPRINGS THAT BROKE ARE AT THE VERY TOP AND HARD TO FIND. MECHANIC WOULD HAVE HAD TO KNOW TO LOOK THERE TO FIND IT. THIS LED ME TO BELIEVE THAT THERE HAVE BEEN OTHERS WITH THE SAME PROBLEM.*AK

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#10197372 — July 24, 2007 — BROKEN REAR COIL SPRINGS ON MY 2002 FORD EXPLORER. NOTICED WHEN CHANGING THE BRAKES. *TR

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