2000 FORD WINDSTAR Suspension Problems

The rear axle broke for the second time on a Ford Windstar, after already breaking prior to a recall in 2010. It appears to have broken where a clamp was attached. This caused the rear wheels to fall into, and grind against the wheel well. This happened on a side street near my house. Had it happened at highway speeds, the rear wheels could have locked up or perhaps broken free causing loss of control. The axle problem has been known to Ford, but it is concerning that this is the second one to fail. I have not yet contacted ford or a a repair facility to evaluate. There were no warning lamps or other indication. The axle simply broke abruptly. I thought it was a tire blow out until I saw the wheels tilted in. The vehicle is older, but I maintain it well.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25-35 MPH, THE VEHICLE WAS MAKING A SQUEALING NOISE AND THEN STARTED TO SMELL LIKE BURNING RUBBER. THE CONTACT TOOK THE VEHICLE TO COVER-JONES MOTOR (403 W. 3RD ST, ALLIANCE, NE 69301, (800) 344-9288) WHO STATED THAT THE REAR AXLE HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE AXLE HAD PREVIOUSLY BEEN REPLACED UNDER RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 176,481.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING 10 MPH OVER A SPEED BUMP, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND WAS ABLE TO PARK THE VEHICLE IN A NEARBY PARKING LOT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR DRIVER'S SIDE TIRE WAS BENT INWARD TOWARDS THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TOWED TO SUPERIOR FORD OF PLYMOUTH (9700 56TH AVE N, PLYMOUTH, MN 55442, (877) 735-4755). THE DEALER STATED THAT THE VEHICLE DID NOT QUALIFY TO BE INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 173,000.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING 10 MPH, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE REAR AXLE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V194000 (SUSPENSION). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

I STARTED HEARING A SOUND FROM THE REAR OF THE VEHICLE WHILE DRIVING ESPECIALLY WHEN TURNING. I INSPECTED UNDER THE REAR OF THE VEHICLE AND FOUND A SIGNIFICANT CRACK IN THE REAR AXLE. I DISCOVERED THAT THERE IS A RECALL FOR THIS ISSUE WITH MY MAKE AND MODEL AND YEAR; HOWEVER, MY VIN IS NOT INCLUDED IN THE RECALL. I HAVE PARKED THE VEHICLE IN THE GARAGE AND AM AFRAID TO DRIVE IT. *JS

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR AXLE AND FRAME ASSOCIATED WITH THE UNDERCARRIAGE OF THE VEHICLE HAD EXTENSIVE RUST AND CORROSION. THERE WAS ALSO A CRACK THAT EXTENDED FROM THE REAR AXLE WHEN THE CONTACT INSPECTED UNDER THE VEHICLE. AN ABNORMAL NOISE WAS HEARD. LANCE CUNNINGHAM FORD (4101 EAST CLINTON HWY, KNOXVILLE, TN 37912, 1-(866) 591-3943) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.

MY REAR AXLE BROKE WHILE I WAS DRIVING UNDER NORMAL CONDITIONS ON A CITY STREET. I TWICE GOT THE PREVIOUS RECALL WORK DONE ON THE AXLE (THE "BRACKET FIX" AND THE SUBSEQUENT INSPECTION OF THE "FIX"). I WAS TOLD MY THE DEALER THAT THE AXLE LOOKED GOOD AND I DIDN'T NEED TO REPLACE THE AXLE FOR THE DISCOUNTED $300 PRICE. I DON'T UNDERSTAND HOW THE NHTSA ALLOWED FORD TO CHARGE MONEY FOR AN ACTUAL FIX AND ONLY OFFER A STOP GAP FIX THAT WOULD EVENTUALLY FAIL ANYWAY AS A SOLUTION. IN MY ATTACHED PICTURE, YOU CAN SEE WHERE THE AXLE FAILED UNDER THE RECALL REPAIR BRACKET. FORTUNATELY, I WAS ON A CITY STREET AND ABLE TO QUICKLY GET MY VAN INTO A PARKING PLACE. IF THIS HAD HAPPENED AT HIGHWAY SPEEDS, THE RESULT COULD HAVE BEEN MUCH WORSE. I AM WRITING MAINLY TO IMPLORE YOUR AGENCY TO NEVER AGAIN ALLOW...

WENT TO "CREDIT KARMA" AND WAS INFORMED THAT MY VEHICLE WAS THE SUBJECT OF A FORD NHTSA RECALL. FORD FAILED TO NOTIFY ME OF RECALL ON MY VEHICLE. RECALL ID # 233939 DATED 10/21/2015. PLEASE HELP RESOLVE THIS AS I DON'T WANT TO BE DRIVING AN UNSAFE VEHICLE

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE THE VEHICLE WAS STATIONARY, THE REAR AXLE RUSTED OUT AND FRACTURED WITHOUT WARNING. PHIL LONG FORD OF MOTOR CITY IN COLORADO SPRINGS, COLORADO WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL RELATED TO THE FAILURE DUE TO ITS LOCATION IN A DRY STATE VERSUS THOSE THAT WERE ONLY BEING COVERED IN HUMID STATES. THE CONTACT WAS UNSURE OF THE NHTSA CAMPAIGN INFORMATION FOR THE RECALL. THE FAILURE MILEAGE WAS 136,000.

BROKEN REAR AXLE

REAR AXLE OF VEHICLE BROKE WHILE DRIVING. REAR AXLE HAD BEEN 'PATCHED' WITH REINFORCEMENT BRACKETS UNDER FORD SAFETY RECALL 10S13 AND INSPECTED UNDER FORD SAFETY RECALL 15S27, BUT AXLE STILL BROKE. FIRST SYMPTOMS WERE POOR STEERING RESPONSE (LIKE TIRE PRESSURE IS LOW) AT HIGHWAY AND CITY SPEEDS, AND THEN TIRE BURNING SMELL AS THE TIRE CANTED/TILTED AND RUBBED AGAINST BODY. REINFORCEMENT BRACKETS PREVENTED SUDDEN SEPARATION OF THE AXLE, BUT STILL RESULTED IN UN-DRIVABLE VEHICLE. FORD INDICATES FAILURE IS NOT COVERED BY RECALL WARRANTY. PICTURES ATTACHED.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING 5 MPH, THE REAR AXLE ON THE DRIVER SIDE FAILED WITHOUT WARNING. THE CONTACT RECEIVED A RECALL NOTIFICATION LETTER IN SEPTEMBER OF 2016 FOR NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). ON OCTOBER 28, 2016, THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HUTCH FORD LINCOLN, 213 S MAYO TRAIL, PAINTSVILLE, KY, 41240) WHERE THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THAT THE REMEDY DID NOT NEED TO BE APPLIED. THE CONTACT WENT TO AN UNKNOWN LOCAL DEALER IN PIKEVILLE, KY FOR A SECOND OPINION AND TO NOTIFY THEM THAT SHE OBSERVED THAT THE VEHICLE HAD BOUNCED AND MADE AN ABNORMAL SQUEAKING SOUND. THE DEALER INFORMED THE CONTACT THAT BECAUSE THE FIRST DEALER MARKED THE VEHICLE OFF FROM THE RECALL LIST, THAT THEY COULD NOT INSPECT THE VEHICLE FREE OF CHARGE. THE VEHICLE WAS NOT DIAGNOSED DUE TO THE FEE. THE...

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND THE ABS SENSOR INDICATOR REMAINED ILLUMINATED. AS A RESULT, THE VEHICLE FAILED TO ACCELERATE PROPERLY. WHILE THE VEHICLE WAS UNDERGOING ROUTINE SERVICE, THE INDEPENDENT MECHANIC ALSO DISCOVERED THAT THE FRONT DRIVER SIDE CONTROL ARM WAS DAMAGED AND NEEDED TO BE REPLACED. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

TL* THE CONTACT OWNS A 2000 FORD WINSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO TOWN AND COUNTRY FORD IN LOUISVILLE, KENTUCKY FOR NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MECHANIC NOTICED SEVERE RUST ON THE AXLE AREA OF THE REAR SUSPENSION. THE MECHANIC STATED THAT THIS WAS A COMMON OCCURRENCE AND THE CO-PAY RECALL WAS NOT PERFORMED BECAUSE IT EXPIRED IN OCTOBER OF 2016. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,116.

I WATCHED LAST NIGHT AS MY WIFE AND KIDS WERE COMING HOME ON THE PARKWAY, THE REAR AXEL SNAPPED IN. TWO AND BOTH TIRES JUST DANGELING BASICALLY,WE HAD A BLOW OUT ALSO MANAGED TO GET THE2000 FORD WINDSTAR LX OFF OF THE MAIN ROAD WHERE I HAD TO CALL SEVERAL TO COMPANIES AND NO ONE WITH A WRECKER WAS ABLE TO HELP, SO I CALLED A TOE COMPANY WITH A ROLL BACK, TO GET OUR VAN HOME THEN I FOUND OUT ABT THE COMPLAINT HOTLINE AND THE RECALLS AFTER MY WIFE AND KIDS COULD HAVE BEEN KILLED, THE VEHICLE WAS GOING STRAIGHT,AND THE SPEEDLIMET WICH WAS 45 MPH, WHEN THE AXEL JUST SNAPPED IN TWO PIECES, AND OUT OF CONTROL SHE MANAGED TO SLOW DOWN, MY KIDS ARE 1 AND 2, WE WANT REINBURSEMENT FOR THE VAN AND THE TOW BILL AS THIS IS A MANUFACTURER DEFECT

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE THE VEHICLE WAS BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), THE DEALER INFORMED THE CONTACT THAT THE REAR AXLE WAS FRACTURED AND RUSTED THROUGH. THE FAILURE WAS CAUSED BY WATER SEEPING INTO THE REAR AXLE. THE REAR AXLE NEEDED TO BE REPLACED; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.

THERE WAS A RECALL ON THE REAR AXLE, FORD MADE IT SO THAT THEY DIDN'T HAVE TO PAY FOR IT BY PUTTING IT UNDER THE EXTENDED WARRANTY PROGRAM. THIS CAUSED A HARDSHIP FOR ME AND I WAS UNABLE TO HAVE IT FIXED. NOW THE REAR AXLE BROKE WHILE I WAS DRIVING.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF A STRUCTURE RECALL FOR THE FRAME. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES AND THE CONTACT WAS INFORMED THAT THEY WOULD ONLY INSPECT THE FRAME. THE DEALER REFUSED TO REPLACE THE PARTS IN COMPLIANCE WITH THE RECALL NOTIFICATION. THE DEALER STATED THAT DUE TO THE CONDITION OF THE VEHICLE, THE FRAME AND REAR AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO PROVIDE A SOLUTION. THE VIN, NHTSA CAMPAIGN NUMBER, AND FAILURE MILEAGE WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING 30 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE WHEEL. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE AXLE HAD FRACTURED. PRIOR TO THE FAILURE, THE REAR DRIVER SIDE AXLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.

2000 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO AXLE BROKE IN TWO PIECES, WHILE DRIVING. *SMD

WE PURCHASED THIS CAR IN OCTOBER 2015 AND SHORTLY THEREAFTER HAD TO REPLACE THE REAR AXLE. IT HAPPENED AGAIN WITHIN THE LAST 60 DAYS WHILE MY TEENAGE SON WAS DRIVING. OUR MECHANIC TOLD US OF THE RECALL AND WE HAVE CONTACTED FORD AND THEY HAVE OFFERED NO ASSISTANCE EVEN THOUGH THERE ARE 16 OTHER RECALLS ON THIS SPECIFIC YEAR AND MODEL. FORD ORIGINALLY TOLD US THAT SOMEONE WAS GOING TO COME AND LOOK AT THE CAR WITHIN 48 HOURS. WHEN ALMOST A WEEK PASSED AND WE HEARD NOTHING, I AGAIN CONTACTED THEM AND WAS TOLD THAT THE RECALL WAS NOT IN FORCE. I WAS UNDER THE IMPRESSION THAT ONCE A RECALL IS ISSUED IT IS FOR THE LIFE OF THE CAR. I ALSO FEEL THAT THERE SHOULD BE SOMETHING IN PLACE TO MAKE CONSUMERS OF USED CAR BUYERS MORE AWARE OF THE SPECIFIC RECALLS AND THE POTENTIAL HAZARDS THAT MAY...

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE FRAME WAS RUSTED AND THE SLIDING DOORS FAILED TO SECURE. IN ADDITION, THE FUEL TANK MOUNTING BRACKETS WERE RUSTED. THE CONTACT STATED THAT THE DEALER REFUSED TO INSPECT THE VEHICLE ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR AXLE AND BRACKETS ON THE VEHICLE FAILED. THE CONTACT STATED THAT IN 2010, THE VEHICLE WAS REPAIRED UNDER A MANUFACTURERS RECALL FOR THE FAILURE HOWEVER, NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) WAS RECEIVED IN 2016 INFORMING THAT THE INITIAL RECALL REPAIR COULD HAVE POSSIBLY BEEN PERFORMED IMPROPERLY. THE CONTACT WAS CONCERNED THAT IS THE BRACKETS WERE NOT INSTALLED PROPERLY, THE REAR AXLE MAY FRACTURE, AFFECTING THE VEHICLE HANDLING AND INCREASING THE RISK OF A CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

I HAVE GOTTEN SEVERAL RECALL LETTERS FROM FORD ABOUT THE REAR AXLE. THE FIRST TIME THEY BOLTED BRACKETS FOR THE REPAIR. I CAN'T GET MY VEHICLE INSPECTED BECAUSE OF THIS AND TO DO SO I HAVE TO PAY $300.00 FOR A NEW AXLE WHICH I FEEL BEING A RECALL IT SHOULD BE UP TO FORD TO TAKE CARE OF THIS MATTER. IT IS A MAJOR SAFETY PROBLEM THAT COULD BE DEADLY TO MYSELF AND MANY OTHERS.

TOOK MY VAN TO FORD BECAUSE A RADIATOR HOSE CAME OFF, $350 FOR PART OF A HOSE CLAMP. WHILE THERE HAD THE 3RD REAR AXLE SAFETY RECALL INSPECTION, I DON'T THINK THEY DID IT, TOLD ME MY VAN WAS A 16 YEAR OLD JUNKER NOT WORTH FIXING. REPLACEMENT OF NON-STRUCTURAL STEEL REAR AXLE WAS AGAIN OFFERED FOR $300. I WANT THE AXLE I PAID FOR WHEN I BOUGHT THE VAN NEW, STRUCTURAL STEEL THAT MEETS SAFETY AND LEGAL REQUIREMENTS, INSTALLED AT NO ADDITIONAL COST. HOW IS IT LEGAL TO ALLOW THESE UNSAFE AXLES? YOUR SITE INFO IS INCORRECT ON THIS, THE "SAFETY BRACKETS" DO NOT KEEP THE DEFECTIVE AXLES FROM BREAKING, THEY ARE TO KEEP THE WHEELS, WHEN THE AXLE DOES CRACK, FROM CANTERING OUT AND JAMMING IN THE WHEEL WELLS, CAUSING ABSOLUTE TOTAL LOSS OF VEHICLE CONTROL. NOT ACCEPTABLE. REPLACE AXLE. A NUMBER OF RECALLS LISTED HERE WERE NOT...

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT AN ABNORMAL CLICKING SOUND EMITTED ON THE FRONT PASSENGER SIDE OF THE LOWER CONTROL ARM REAR ATTACHING BRACKET. THE CONTACT STATED THAT UPON INSPECTION, IT WAS NOTICED THAT THE BOLT WAS NOT BEING TORQUED CORRECTLY ON THE FRONT LOWER CONTROL ARM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V194000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

REAR AXLE CORRODING AND CRACKED. I LIVE IN KANSAS BUT WORK IN MISSOURI. VEHICLE HAS SAME PROBLEM AS IDENTICAL VEHICLES RECALLED IN MISSOURI AND RUST BELT STATES. REAR AXLE HAS RUST AND IS STARTING TO CRACK. RECALL NEEDS EXTENDED TO KANSAS NHTSA CAMPAIGN NUMBER 10V385000 EXTENDS TO MISSOURI BUT NOT KANSAS. MOST OF MY DRIVING IN MISSOURI WHERE I WORK. HOWEVER VEHICLE PURCHASED IN KS NEAR MO BORDER (KANSAS CITY AREA).

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING VARIOUS SPEEDS, A POPPING NOISE EMITTED FROM THE REAR OF THE VEHICLE. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE REAR CROSS AXLE BEAM WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

THE REAR AXLE ON MY 2000 FORD WINDSTAR IS CRACKED. THERE WERE TWO PREVIOUS RECALLS ON THIS ISSUE AND NOW A THIRD. FORD WANTS ME TO PAY $300.00 TOWARD REPAIR WHICH I FIND UNACCEPTABLE.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR END OF THE VEHICLE WAS HANGING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION); HOWEVER, THE CONTACT WAS CHARGED FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,500.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED WHILE TAKING THE VEHICLE TO GET SERVICE UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), THE DEALER WANTED TO CHARGE THE CONTACT TO GET THE REAR AXLE REPLACED. THE CONTACT MENTIONED THE DEALER STATED THE BRACKETS WERE PROPERLY INSTALLED HOWEVER, THE REAR AXLE WAS CRACKED. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000(SUSPENSION), 12V193000 (POWER TRAIN) AND 12V195000 (SUSPENSION) DUE TO THE REAR AXLE CRACKING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

9/1/2015 ENTERING NORTHERN STATE PARKWAY WEST WENT OVER BUMP/POTHOLE REAR AXEL SUSPENSION CRACKED AND DROPPED ALSO BLEW DRIVER SIDE REAR TIRE. VAN HAD TO BE TOWED TO SHOP. COROSION ON REAR AXEL, BRACKETS SEALED TO OLD AXEL,FORD MUST REINFORCE AXEL. AXEL RECALLED 2010/2011 MUST BE REFIXED BY FORD.

MY VAN HAS CRACKED REAR AND FRONT AXLES AND A BROKEN SUB FRAME. I WAS TOLD BY SERVICE MANAGER STEVE GOCHENOUR ( WHEN I DROPPED OFF THE VAN) AT THE SHAWNEE MISSION FORD DEALERSHIP IN KANSAS, THAT THESE REPAIRS, AS WELL AS ANY DAMAGED CAUSED BY THESE DEFAULTS ARE FULLY COVERED UNDER A FORD RECALL, AND WOULD COST ME NOTHING. THEY THEN CALLED ME A WEEK LATER AND SAID I HAD TO PAY THEM $300 FOR THE REAR AXLE. I WOULD LIKE YOUR ASSISTANCE IN GETTING MY $300 REFUNDED FROM FORD.

RESPONDED TO RECALL NOTICE 10S13 TO FORD DEALER WHO TOLD ME THERE WAS A SECOND RECALL ON IT ALSO.......AFTER A COUPLE DAYS THEY CALLED TO TELL ME IT COULD NOT BE FIXED WITHOUT COST TO ME. I FELT THE CAR TO BE NOT SAFE TO DRIVE WITHOUT REPAIR BUT AT THE SAME TIME DID NOT HAVE MONEY TO COVER COST OF FIXING THE PROBLEM. I AGREED TO A VEHICLE BUYOUT OF $1,940.00 FROM FORD ON NOV. 4, 2015. I STILL HAVE NOT RECEIVED THE MONEY AN THUS DO NOT HAVE A VEHICLE. FORD CO. IS NOT HELPING ME AND I DO NOT KNOW WHAT TO DO AT THIS POINT.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) AND THE REMEDY FOR THE REPAIR DID NOT WORK. THE CONTACT STATED THAT THE DEALER ALSO INSPECTED AND SERVICED THE TRANSMISSION, BUT A FAILURE OCCURRED AFTER THE DEALER'S REPAIR. UPON LEAVING THE DEALER, THE SUSPENSION WAS UNSTABLE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED BACK TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE CONTACT WAS STILL WAITING ON THE DEALER TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 129,405.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR OF THE VEHICLE VIBRATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A HOLE UNDER A PATCH INSTALLED DURING A PREVIOUS RECALL REPAIR IN THE REAR AXLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. UPDATED 04/07/16*LJ THE CONSUMER STATED THE REAR AXLE HAD A CRACK AND WAS RUSTED. UPDATED 04/13/16. *JB

I GOT THIS VAN USED FROM A FAMILY MEMBER THEN CHECKED WITH LOCAL FORD DEALER TO MAKE SHURE RECALL WORK WAS DONE AKA REAR AXLE BEAM AND FRONT SUBFRAME WERE DONE THEY ASSURED ME THAT IT WAS DONE ABOUT 2 MONTHES LATER THE AXLEBEAM BROKE DUE TO COROSION UNDER THE CLAMP THEY PUT ON TO STOP THIS FROM HAPPANING I ALMOST LOST CONTROL OF THE VAN WENT TO THE DEALER NEXT MORNING AND THEY TOLD ME THERE WEAS NOTHING THEY CAN DO AS CASE WAS CLOSED THIS REPAIR DOES NOT FIX THE PROBLEM OR PREVENT IT FROM SEPERATING IF I WAS AT HIGHWAY SPEED THE VAN WHOULD HAVE FLIPPED THEY HAVE SENCE SENT US A LETTER STATING THE CLAMPS MAY NOT HAVE BEEN INSTALLED RIGHT AND WANT TO CHARGE FOR A REPLACEMENT AXLE 300 I WAS TRAVALING 25 MILES AN HOUR WHEN THIS HAPPENED I HAVE MORE PICTURES THEN THIS...

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING 50 MPH, THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. IN ADDITION, WHILE REVERSING, THE VEHICLE BEGAN TO SHAKE AND THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT BOTH THE FRONT AND REAR AXLES FRACTURED AND THE BALL JOINTS NEEDED TO BE PLACED ON BOTH AXLES. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 02/12/16*LJ *CN

THE REAR AXLE HAS A SIX TO EIGHT INCH HORIZONTAL CRACK IN THE FRONT AND THE BACK SIDE WITH A UPWARD ANGLED CRACK TWO THIRDS THROUGH THE AXLE .HAD BRACKETS INSTALLATION EARLIER RECALL . WAS TOLD THAT IF THE AXLE HAD CRACKED IN THE PREVIOUS REPAIR LOCATION FORD WOULD COVER IT . BUT SINCE IT HAD FAILED IN THE CENTER OF THE AXLE THAT IT WAS NOT THEIR FAULT . BUT OUT OF THE GOODNESS OF THEIR HEART AND IN LIGHT OF CUSTOMER SATISFACTION IF I FELT THAT IT WAS NECESSARY TO HAVE THE REAR AXLE REPLACED THEY WOULD DO IT FOR $ 300.00.

MY WIFE WAS DRIVING HER VAN WHEN SHE HEARD A CLUNK. SHE WAS TRAVELING AT 25MPH ON A STATE ROAD. UPON INSPECTION WE FOUND THE FRONT SUBFRAME BROKE WHERE THE FRONT SWAY BAR CONNECTS. RESEARCH FOUND A RECALL, BUT MY VIN WAS NOT PART OF IT. FORD CORPORATE TOLD ME I WAS ON MY OWN TO HAVE IT FIXED. THIS IS AN OUTRAGE. THEY SHOULD BE TAKING CARE OF THIS PROBLEM. WHAT DO I DO NEXT?

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR SUSPENSION FAILED WHILE DRIVING 70 MPH CAUSING THE REAR OF THE VEHICLE TO HIT THE PAVEMENT. THE BRAKE LINES WERE FRACTURED. THE CONTACT WAS ABLE TO KEEP THE STEERING WHEEL UNDER CONTROL. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO THE GUARDRAIL. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED BRUISES TO THE HIP THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I HAVE A 2000 FORD WINDSTAR MINIVAN. THE VEHICLE BEGAN HANDLING ERRATICALLY WHEN HITTING BUMPS IN THE ROAD. UPON INSPECTION AFTER ARRIVING HOME, THE DRIVER SIDE REAR WHEEL IS TILTED IN AT THE TOP AND THE REAR TRAILING AXLE IS SNAPPED ON THE DRIVER SIDE AT A SPOT PREVIOUSLY REPAIRED UNDER RECALL. THE LOCAL FORD DEALERSHIP CAN'T DO ANYTHING AS THE VEHICLE ISN'T CURRENTLY UNDER RECALL. THIS IS A DANGEROUS PROBLEM THAT WASN'T FIXED PROPERLY THE FIRST TIME AND A MANDATORY RECALL SHOULD BE OPENED.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 35 MPH, AN ABNORMAL RATTLING NOISE WAS COMING FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT ON ONE OCCASION, THE REAR DRIVERS SIDE WHEEL EMITTED SMOKE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DISCOVERED THAT BOTH REAR WHEELS WERE BENT INWARD. AS A RESULT, THE REAR AXLE, REAR COIL SPRINGS AND REAR AXLE ASSEMBLY NEEDED TO BE REPLACED. THE REAR TIRES WERE ALSO DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 55 MPH, A LOUD POPPING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE SUDDENLY BECAME UNDRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE FRACTURED. THE VEHICLE WAS REPAIRED AND, APPROXIMATELY ONE MONTH AFTER THE INITIAL REPAIR, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE FAILURE MILEAGE WAS 103,000.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE PERFORMING A ROUTINE SERVICE, IT WAS FOUND THAT THE VEHICLE'S UNDER CARRIAGE WAS COMPLETELY CORRODED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V194000 (SUSPENSION); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000. UPDATED 11/09/15*LJ UPDATED 12/08/15.*JB

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THERE WAS ABNORMAL SWAYING IN THE REAR OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE STARTED EXPERIENCING THE FAILURE AFTER IT WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V194000 (SUSPENSION). THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS INSPECTED AND THE TECHNICIAN NOTICED THAT THE REAR TIRES WERE BENT OUTWARD AND THE SUB FRAME WAS CRACKED. THE BRACKETS AND THE BODY MOUNT ATTACHMENTS FAILED TO SUPPORT THE FRAME AND UNDERBODY OF THE VEHICLE. ALSO, AN INDEPENDENT MECHANIC INDICATED THAT THE BRACKETS WERE NOT CORRECTLY INSTALLED TO SUPPORT THE FRAME. THE MECHANIC RETAINED THE VEHICLE FOR PARTS AND INDICATED THAT THE REPAIR WAS EXTENSIVE. THE CONTACT NO LONGER OWNS THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO PROVIDE A REMEDY BECAUSE THE RECALL REPAIR WAS ALREADY COMPLETED. THE FAILURE MILEAGE WAS NOT...

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 15 TO 20 MPH, THE REAR AXLE SNAPPED IN HALF WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION); HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

ON MY WAY HOME FROM WORK ON FRIDAY JULY 24, 2015 AT ABOUT 10:00 P.M. THE BACK OF MY 2000 FORD WINDSTAR STARTED BOUNCING. I SLOWED DOWN FORTUNATELY AND A FEW BLOCKS LATER THERE WAS LOUD BANG AND THE VAN VEERED INTO A RIGHT TURN AND SPUN AROUND COMING TO A STOP LESS THAN A FOOT FROM A LARGE LIGHT POLE. I WAS CLOSE ENOUGH TO WALK TO MY HOUSE AND I CALLED AAA AND THEY TOWED THE VAN BACK TO MY WORKPLACE. UPON INSPECTION I SAW THAT THE AXLE HAD SNAPPED IN TWO RIGHT NEXT TO A REPAIR THAT FORD HAD PREVIOUSLY DONE UNDER A RECALL. WHEN I CALLED FORD'S CUSTOMER SERVICE I WAS INFORMED THAT THE AXLE RECALL HAD BEEN SUCCESSFULLY COMPLETED IN 2010 AND ANY FURTHER ISSUES WITH THIS VEHICLE ARE NOT THEIR PROBLEM. I AM VERY LUCKY THAT I WAS NOT ON AN EXPRESSWAY WHEN THIS...

I BOUGHT MY VAN USED JUST A MONTH BEFORE I NOTICED THIS DEFECT, I CAME OUTSIDE TO GET IN THE VAN AND NOTICED THE REAR WHEELS LEANING SLIGHTLY INWARD AT THE TOP. MY SON IN LAW INSPECTED IT FURTHER TO DISCOVER THAT THE REAR AXLE HAD BENT. UPON FURTHER INVESTIGATION WE DISCOVERED THAT THERE HAD BEEN A RECALL ON ALL FORD WINDSTAR MODELS BETWEEN 1998 AND 2003. WE NOTIFIED FORD AND THEY TOLD US THAT THIS VEHICLE HAD ALREADY BEEN RECALLED AND REPAIRED IN 2011 AND THE REPAIR HAD A 12 MONTH WARRANTY. MY SON IN LAW CHECKED AND SURE ENOUGH THERE WERE REPAIR SLEEVES WRAPPED AROUND THE REAR AXLE AT BOTH ENDS. THIS REPAIR DID NOT FIX THE ORIGINAL PROBLEM BECAUSE THE REAR AXLE HAD CRACKED RIGHT UNDER WHERE THE REPAIR SLEEVE WAS PLACED AND HAD BENT BAD, BAD ENOUGH THAT BOTH REAR TIRES WERE RUBBING THE INNER FENDERS...

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE MAKING A RIGHT TURN, THE VEHICLE FELT AS IF IT WERE DRIVING OVER A BUMP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER AN UNKNOWN MANUFACTURER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 285,000.