NHTSA Complaint #10794547 — 2000 FORD WINDSTAR

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10794547
Vehicle 2000 FORD WINDSTAR
Component SUSPENSION
Date of Incident
Date Filed
Mileage 190,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

I GOT THIS VAN USED FROM A FAMILY MEMBER THEN CHECKED WITH LOCAL FORD DEALER TO MAKE SHURE RECALL WORK WAS DONE AKA REAR AXLE BEAM AND FRONT SUBFRAME WERE DONE THEY ASSURED ME THAT IT WAS DONE ABOUT 2 MONTHES LATER THE AXLEBEAM BROKE DUE TO COROSION UNDER THE CLAMP THEY PUT ON TO STOP THIS FROM HAPPANING I ALMOST LOST CONTROL OF THE VAN WENT TO THE DEALER NEXT MORNING AND THEY TOLD ME THERE WEAS NOTHING THEY CAN DO AS CASE WAS CLOSED THIS REPAIR DOES NOT FIX THE PROBLEM OR PREVENT IT FROM SEPERATING IF I WAS AT HIGHWAY SPEED THE VAN WHOULD HAVE FLIPPED THEY HAVE SENCE SENT US A LETTER STATING THE CLAMPS MAY NOT HAVE BEEN INSTALLED RIGHT AND WANT TO CHARGE FOR A REPLACEMENT AXLE 300 I WAS TRAVALING 25 MILES AN HOUR WHEN THIS HAPPENED I HAVE MORE PICTURES THEN THIS WILL ALLOW ME TO UPLOAD BUT I HAVE REPLACED THE AXLE USING MY OWN GARADGE SEEING HOW I CANNOT TRUST THE DEALLER

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