NHTSA Complaint #11537073 — 2000 FORD WINDSTAR

The contact owns a 2000 Ford Windstar. The contact stated while reversing at an undisclosed speed, there was an abnormal booming sound coming from the vehicle. The contact stated that the front spring had fractured and punctured the passenger’s side front tire. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 75,000.