NHTSA Complaint #10402538 — 2000 FORD WINDSTAR SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

Complaint Details

ODI Number	10402538
Vehicle	2000 FORD WINDSTAR
Component	SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Date of Incident	May 24, 2011
Date Filed	May 24, 2011
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IA

Consumer Description

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE RIGHT SUSPENSION FAILED WHILE SHE WAS REVERSING FROM A RESIDENTIAL DRIVEWAY. THE FRONT PASSENGER SIDE COIL SPRING SUDDENLY BROKE AND PUNCTURED THE TIRE, CAUSING A BLOWOUT. THERE WERE NO PRIOR ISSUES WITH THE COMPONENT BEFORE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND INFORMED THEM OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 125,000. UPDATED 07/08/11*LJ THE DEALER REPLACED THE FRONT AND REAR COIL SPRINGS. UPDATED 08/16/11.*JB UPDATED 08/29/11*JB

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