NHTSA Complaint #10745153 — 2000 FORD WINDSTAR

ON MY WAY HOME FROM WORK ON FRIDAY JULY 24, 2015 AT ABOUT 10:00 P.M. THE BACK OF MY 2000 FORD WINDSTAR STARTED BOUNCING. I SLOWED DOWN FORTUNATELY AND A FEW BLOCKS LATER THERE WAS LOUD BANG AND THE VAN VEERED INTO A RIGHT TURN AND SPUN AROUND COMING TO A STOP LESS THAN A FOOT FROM A LARGE LIGHT POLE. I WAS CLOSE ENOUGH TO WALK TO MY HOUSE AND I CALLED AAA AND THEY TOWED THE VAN BACK TO MY WORKPLACE. UPON INSPECTION I SAW THAT THE AXLE HAD SNAPPED IN TWO RIGHT NEXT TO A REPAIR THAT FORD HAD PREVIOUSLY DONE UNDER A RECALL. WHEN I CALLED FORD'S CUSTOMER SERVICE I WAS INFORMED THAT THE AXLE RECALL HAD BEEN SUCCESSFULLY COMPLETED IN 2010 AND ANY FURTHER ISSUES WITH THIS VEHICLE ARE NOT THEIR PROBLEM. I AM VERY LUCKY THAT I WAS NOT ON AN EXPRESSWAY WHEN THIS HAPPEND AS IT WOULD LIKELY BE ONE OF MY FAMILY MEMBERS WRITING THIS AND NOT ME, NOT TO MENTION OTHER VEHICLES THAT MAY HAVE BEEN AROUND ME AT THE TIME. I WOULD NOW WORRY ABOUT ANY WINDSTARS DRIVING AROUND ME.