NHTSA Complaint #10787415 — 2000 FORD WINDSTAR

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10787415
Vehicle 2000 FORD WINDSTAR
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VT

Consumer Description

MY WIFE WAS DRIVING HER VAN WHEN SHE HEARD A CLUNK. SHE WAS TRAVELING AT 25MPH ON A STATE ROAD. UPON INSPECTION WE FOUND THE FRONT SUBFRAME BROKE WHERE THE FRONT SWAY BAR CONNECTS. RESEARCH FOUND A RECALL, BUT MY VIN WAS NOT PART OF IT. FORD CORPORATE TOLD ME I WAS ON MY OWN TO HAVE IT FIXED. THIS IS AN OUTRAGE. THEY SHOULD BE TAKING CARE OF THIS PROBLEM. WHAT DO I DO NEXT?

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