NHTSA Complaint #10791234 — 2000 FORD WINDSTAR

THE REAR AXLE HAS A SIX TO EIGHT INCH HORIZONTAL CRACK IN THE FRONT AND THE BACK SIDE WITH A UPWARD ANGLED CRACK TWO THIRDS THROUGH THE AXLE .HAD BRACKETS INSTALLATION EARLIER RECALL . WAS TOLD THAT IF THE AXLE HAD CRACKED IN THE PREVIOUS REPAIR LOCATION FORD WOULD COVER IT . BUT SINCE IT HAD FAILED IN THE CENTER OF THE AXLE THAT IT WAS NOT THEIR FAULT . BUT OUT OF THE GOODNESS OF THEIR HEART AND IN LIGHT OF CUSTOMER SATISFACTION IF I FELT THAT IT WAS NECESSARY TO HAVE THE REAR AXLE REPLACED THEY WOULD DO IT FOR $ 300.00.