NHTSA Complaint #10790716 — 2000 FORD WINDSTAR

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING 50 MPH, THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. IN ADDITION, WHILE REVERSING, THE VEHICLE BEGAN TO SHAKE AND THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT BOTH THE FRONT AND REAR AXLES FRACTURED AND THE BALL JOINTS NEEDED TO BE PLACED ON BOTH AXLES. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 02/12/16*LJ *CN