NHTSA Complaint #10899419 — 2000 FORD WINDSTAR

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT AN ABNORMAL CLICKING SOUND EMITTED ON THE FRONT PASSENGER SIDE OF THE LOWER CONTROL ARM REAR ATTACHING BRACKET. THE CONTACT STATED THAT UPON INSPECTION, IT WAS NOTICED THAT THE BOLT WAS NOT BEING TORQUED CORRECTLY ON THE FRONT LOWER CONTROL ARM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V194000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.