2002 FORD EXPLORER Structurebody Problems

110 NHTSA complaints on file

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All Structurebody Complaints — Page 3

#10232338 |
MARCH '07: REAR GATE SPLIT UNDER WINDOW DECEMBER '07 THROUGH JAN '08: REAR DIFFERENTIAL REBUILT TWICE, REAR AXEL HUBS AND BEARINGS REPLACED; DIFFERENTIAL NOISE STILL LOUD JUNE '08: TORQUE CONVERTER REPLACED. *TR
#10230535 |
LAST SUMMER 2007, I NOTICED A CRACK IN THE PLASTIC PANEL BENEATH THE REAR WINDOW IN MY FORD EXPLORER. I TOOK IT INTO A BODY SHOP TO ASK HOW THIS COULD HAVE HAPPENED AND THEY TOLD ME THAT THEY HAD SEEN SEVERAL FORD EXPLORERS WITH THE SAME DEFECT AND THAT THE PART HAD BEEN RECALLED BY THE MANUFACTURER. I LOOKED UP ONLINE THE RECALL AND SAW THAT IT WAS FOR THE SAME YEAR, MAKE, AND MODEL OF MY EXPLORER SO I TOOK IT TO THE DEALERSHIP AND THEY RAN THE VIN NUMBER AND SAID THAT MY PARTICULAR CAR WASN'T A PART OF THE RECALL EVEN THOUGH IT IS THE SAME EXACT PART AND CAR. I THEN CALLED THE FORD NATIONAL CUSTOMER SERVICE LINE AND FILED A COMPLAINT AND THEY DID NOTHING ABOUT IT. I WAS TOLD BY 2 AUTOSHOPS THAT IF I DON'T GET THE PART REPLACED IT COULD CRACK...
#10228608 |
CRACK ON REAR HATCH OF VEHICLE, THIS IS THE SECOND TIME THAT IT HAS HAPPENED. FIRST TIME IT WAS REPLACED AT OUR COST. *TR
#10228291 |
I HAVE A 2002 FORD EXPLORER XLT, A COUPLE WEEKS AGO I WENT TO OPEN THE BACK LIFT GLASS, AND THE WINDOW FELL, AND COMBUSTION IN THOUSANDS OF LITTLE PIECES, RIGHT IN MY FACE! I HAVE PICTURES, ANYWAY I PROCEEDED TO TAKE MY VEHICLE TO FORD MOTOR COMPANY IN HORSEHEADS, NY, THEY REPLACED THE WINDOW DUE TO THE EXPLOSION, AND I HAVE HAD MY TRUCK BACK THERE 4 TIMES BECAUSE THEY WIRED IT WRONG, AND THEY REFUSE TO FIX THIS PROBLEM, IF MY WIRING FROM THE BACK WINDSHIELD TO THE DASH OF MY TRUCK DOES NOT GET FIXED I AM SORRY TO SAY THAT I WILL BE FORCED TO OBTAIN AN ATTORNEY FOR FORD! PLEASE HELP!!!!!! *TR
#10149577 |
DT*: THE CONTACT STATED THERE IS A CRACK BY THE FORD SYMBOL IN THE BACK. THERE ARE NO DENTS OR DEBRIS AROUND THE CRACK. THE DEALERSHIP AND MANUFACTURER WERE ALERTED.
#10146747 |
THE BACK PANEL BELOW THE REAR WINDOW DEVELOPED A 1/4 INCH CRACK FROM RUNNING FROM TOP TO BOTTOM. *JB
#10108221 |
BY THE FORD SYMBOL IN THE BACK THERE IS A CRACK ABOUT 6-8 INCHES LONG. NO DENTS OR DEBRIS AROUND CRACK. THE CRACK JUST HAPPENED.*AK
#10083646 |
REAR TAILGATE HAD A FRACTURE ABOUT 10 INCHES LONG AND THE MOLD WAS TOUCHED UP WITH PAINT PRIOR TO SHIPPING OR SELLING. IT WAS CRACKED. DEALER STATED THAT THEY HAD A SERVICE BULLETIN ON THIS PROBLEM.*AK
#10075199 |
MANUFACTURER'S DEFECT WITH PAINT. FAILURE TO PROPERLY APPLY UNDER COAT RESULTING IN PAINT CHECKING AND OXIDATION. ENTIRE CAR WILL NEED TO BE REPAINTED.*AK
#10041113 |
SEATS ARE RUSTED UNDERNEATH, UNDER DASH METAL RUSTING. CONTACTED LOCAL DEALER WHERE PURCHASED, SAID THEY CONTACTED FORD, CONDITION NORMAL. I CONTACTED FORD, SAME ANSWER. CONCERN IS RUST IS A NEVER ENDING CONDITION AND IN TIME (WHAT EVER IT MAY BE) WILL CAUSE FAILURE. HAVING PAID QUITE A LARGE AMOUNT OF MONEY FOR VEHICLE, I FIND IT HARD TO UNDERSTAND THAT THIS PRACTICE IS SAFE AND NOT A CONCERN. *JB

Other 2002 FORD EXPLORER Problem Areas

Power Trainautomatic Transmission 887 complaints Power Train 286 complaints Suspensionrear 192 complaints Structurebodyhatchbackliftgatehinge And Attachments 166 complaints Power Traindrivelinedifferential Unit 160 complaints Electrical System 115 complaints Suspension 115 complaints Structurebodyhatchbackliftgate 112 complaints Steering 110 complaints Vehicle Speed Control 103 complaints Air Bags 96 complaints Wheels 58 complaints Engine And Engine Cooling 56 complaints Suspensionfrontwheel Bearing 56 complaints Engine And Engine Coolingengine 50 complaints Engine 49 complaints Power Trainautomatic Transmissionlever And Linkagecolumn Shift 44 complaints Unknown Or Other 42 complaints Equipment 39 complaints Power Trainaxle Assembly 38 complaints Structure 38 complaints Suspensionrearspringscoil Springs 38 complaints Visibilityglass Siderear 38 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 37 complaints Air Bagsfrontal 34 complaints Power Traindriveline 31 complaints Visibilitypower Window Devices And Controls 31 complaints Tires 29 complaints Power Traintransfer Case 4 Wheel Drive 28 complaints Fuel System Gasoline 27 complaints Steeringcolumn 25 complaints Vehicle Speed Controlaccelerator Pedal 25 complaints Engine And Engine Coolingenginegasoline 24 complaints Visibility 23 complaints Power Trainaxle Assemblyaxle Shaftseal 22 complaints Structurebodytailgate 22 complaints Seat Belts 21 complaints Latcheslockslinkages 19 complaints Air Bagsfrontalsensorcontrol Module 18 complaints Fuelpropulsion System 18 complaints Seats 18 complaints Vehicle Speed Controlcruise Control 17 complaints Parking Brake 16 complaints Power Trainaxle Hubs 15 complaints Service Brakes 15 complaints Service Brakes Hydraulic 15 complaints Suspensionrearsprings 15 complaints Power Trainautomatic Transmissiontorque Converter 14 complaints Structurebodydoor 14 complaints Suspensionfront 14 complaints Air Bagssidewindow 13 complaints Power Trainautomatic Transmissiongear Position Indication Prndl 13 complaints Power Trainmanual Transmission 13 complaints Equipmentapplianceair Conditioner 12 complaints Latcheslockslinkagesdoorslatch 12 complaints Latcheslockslinkageshatchbackliftgatelock 12 complaints Structurebodyhatchbackliftgatesupport Devicestrut 12 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 11 complaints Engine And Engine Coolingexhaust System 10 complaints Suspensionfronthub 10 complaints Visibilityrear Window Wiperwasher 10 complaints Wheelslugsnutsboltsstuds 10 complaints Exterior Lighting 9 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 9 complaints Visibilitywiper 9 complaints Power Traindrivelinedriveshaft 8 complaints Vehicle Speed Controlcables 8 complaints Electrical Systemwiringinteriorunder Dash 7 complaints Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 7 complaints Fuel System Otherstoragefuel Gauge System 7 complaints Interior Lighting 7 complaints Steeringrack And Pinion 7 complaints Suspensionrearaxlespindle 7 complaints Engine And Engine Coolingcooling System 6 complaints Latcheslockslinkagestailgatelatch 6 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 6 complaints Structurebodytailgatehinge And Attachments 6 complaints Wheelshub 6 complaints Electrical Systemignitionswitch 5 complaints Electrical Systemwiring 5 complaints Exterior Lightingbrake Lightsswitch 5 complaints Fuel System Gasolinedeliveryfuel Pump 5 complaints Fuel System Other 5 complaints Power Trainaxle Assemblyaxle Shaft 5 complaints Seat Beltsfront 5 complaints Seatsfront Assemblyrecliner 5 complaints Service Brakes Hydraulicfoundation Components 5 complaints Structureframe And Members 5 complaints Visibilitydefrosterdefoggerhvac System 5 complaints Visibilitysunmoon Roof Assembly 5 complaints Electrical Systemwiringfuses And Circuit Breakers 4 complaints Fuel System Gasolinedeliveryhoses Linespiping And Fittings 4 complaints Power Trainclutch Assembly 4 complaints Seat Beltsfrontretractor 4 complaints Service Brakes Airantilockabs Warning Light 4 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 4 complaints Service Brakes Hydraulicfoundation Componentsdiscpads 4 complaints Steeringhydraulic Power Assist System 4 complaints Suspensionrearaxlenon Powered Axle Assembly 4 complaints Tiressidewall 4 complaints Visibilitywindshield 4 complaints Electronic Stability Control Esc 3 complaints Engine And Engine Coolingexhaust Systememission Control 3 complaints Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 3 complaints Equipment Adaptivemobility 3 complaints Equipmentmechanicalcarrierrack 3 complaints Fuel System Gasolinestorage 3 complaints Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap 3 complaints Seatsfront Assemblyhead Restraint 3 complaints Service Brakes Electric 3 complaints Steering Steering Wheelhandle Bar 3 complaints Steeringgear Box Other Than Rack And Pinion 3 complaints Structurebodydoorhinge And Attachments 3 complaints Tirestemporaryemergency Spare Tire 3 complaints Vehicle Speed Controllinkages 3 complaints Visibilityrearview Mirrorsdevicesexterior 3 complaints Electrical System Instrument Clusterpanel 2 complaints Electrical System12v24v48v Battery 2 complaints Electrical Systemignition 2 complaints Electrical Systemignitionanti Theftcontrol Module 2 complaints Electrical Systemignitionmodule 2 complaints Engine And Engine Coolingenginegasolinebelts And Associated Pulleys 2 complaints Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 2 complaints Equipmentelectricalradiotape Deckcd Etc 2 complaints Equipmentrecreational Vehicletrailer 2 complaints Exterior Lightingheadlights 2 complaints Power Trainautomatic Transmissionparkneutral Start Interlock Switch 2 complaints Power Traindrivelinecenter Support Bearing 2 complaints Power Traindrivelineconstant Velocity Joint 2 complaints Power Trainmanual Transmissionfloor Shift Assembly 2 complaints Seat Beltsfrontbuckle Assembly 2 complaints Seatsmidrear Assembly 2 complaints Service Brakes Airantilock 2 complaints Service Brakes Hydraulicfoundation Componentsdisccaliper 2 complaints Service Brakes Hydraulicfoundation Componentsmaster Cylinder 2 complaints Service Brakes Hydraulicpedals And Linkages 2 complaints Steeringgear Boxshaft Sector 2 complaints Steeringlinkagestie Rod Assembly 2 complaints Suspensionfrontcontrol Armupper Ball Joint 2 complaints Suspensionfrontstabilizer Bar 2 complaints Suspensionrearshock Absorber 2 complaints Tirestreadbelt 2 complaints Visibilityrear Window Wiperwashermotor 2 complaints Visibilitywindshield Wiperwasher 2 complaints Visibilitywindshield Wiperwashermotor 2 complaints Wheelsmulti Piece 2 complaints Air Bagsfrontaldriver Sideinflator Module 1 complaint Air Bagson Off Switch Assembly 1 complaint Back Over Preventionwarningsexternalpedestrian Alert 1 complaint Electrical Systemalternatorgeneratorregulator 1 complaint Electrical Systemhorn 1 complaint Electrical Systemstarter Assemblysolenoid 1 complaint Electrical Systemwiring Rear Compartmenttrunk 1 complaint Electrical Systemwiringfront Underhood 1 complaint Engine And Engine Coolingcooling Systemfan 1 complaint Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv 1 complaint Equipmentelectricalnavigational Systemglobal Positioning System 1 complaint Exterior Lightingbrake Lights 1 complaint Exterior Lightingheadlightsswitch 1 complaint Exterior Lightingtail Lights 1 complaint Fuel System Gasolinedelivery 1 complaint Fuel System Gasolinestoragetank Assembly 1 complaint Latcheslockslinkageshoodlatch 1 complaint Parking Brakeconventionalmechanicallinkage And Cable 1 complaint Power Trainautomatic Transmissioncooling Unit And Lines 1 complaint Power Trainaxle Assemblybanjo Housing 1 complaint Seat Belts Rearotherbuckle Assembly 1 complaint Seat Beltsfrontanchorage 1 complaint Seat Beltsrearother 1 complaint Seatsfront Assemblypower Adjust 1 complaint Seatsfront Assemblyseat Heatercooler 1 complaint Service Brakes Airantilockcontrol Unitmodule 1 complaint Service Brakes Airdiscpads 1 complaint Service Brakes Hydraulicfoundation Componentsdifferential Proportional Valve 1 complaint Service Brakes Hydraulicfoundation Componentsdrum 1 complaint Steeringcolumn Lockinganti Theft Device 1 complaint Steeringrack And Pinionpinion Shaft 1 complaint Structurebodytrunk Lid 1 complaint Structureframe And Membersunderbody Shields 1 complaint Suspensionfrontcontrol Armlower Arm 1 complaint Suspensionfrontcontrol Armlower Ball Joint 1 complaint Suspensionfrontspringscoil Springs 1 complaint Tiresvalve 1 complaint Vehicle Speed Controlsprings 1 complaint Visibilitydefrosterdefoggerhvac Systemfanmotor 1 complaint Visibilitydefrosterdefoggerhvac Systemrear Window 1 complaint Visibilitydefrosterdefoggerhvac Systemwindshieldelectrical Heating Element 1 complaint Visibilityrear Window Wiperwasherlinkages 1 complaint Visibilityrearview Mirrorsdevices 1 complaint Visibilityrearview Mirrorsdevicesinterior 1 complaint Visibilitywindshield Wiperwasherswitchwiring 1 complaint Wheelshubcapcover 1 complaint Wheelsrim 1 complaint
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