2014 RAM 1500 Steering Problems

455 NHTSA complaints on file

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All Steering Complaints — Page 2

#11669743 |
I started my 2014 Dodge Ram 1500 and began to drive it. Without any prior warnings, my power steering went out. Fortunately, I had not made it to a major road to put any others in danger by not being able to maneuver the vehicle or driving down the highway and possibly wrecking the truck. At this time, I'm currently looking for a mechanic that can assess the damage but was saddened to see how there have been recalls for the electronic power steering system on 2015 and 2016 Dodge Rams but NOT the 2014 when so many others have experienced the same difficulties.
#11668129 |
Our power steering has stopped working and there was a recall on Ram 1500 models for this defect but not for the 2014 which has the same steering component. We would like the 2014 model and any model that has the same defective steering to be included. This is a very expensive fix and very dangerous to operate like this
#11664554 |
Vehicle is a 2014 Ram 1500 with electric rack and pinion steering. The truck has 96XXX miles on it. When starting the truck the "service power steering" warning comes on in the info center and truck does not have power steering and is very difficult to turn. There have been times that the steering warning lamp is on on startup (different than the "service power steering" warning) and the steering doesn't work . This is a widespread issue with this model of truck. After trouble shooting it has been determined the electronic module is bad and it is $4200.00 to replace at the dealer. There was a limited recall on the 2016 models for the same problem but for a very limited number of trucks. This is an ongoing issue for these trucks. It's not a mater of if they fail it is a matter of when. Most of the...
#11664562 |
LOSS OF STEERING
#11664423 |
While driving on the expressway power steering went out. My wife was driving with my granddaughter in the car with her. Looks like there has already been a recall on this year ram 1500 but not my specific VIN? From what i am seeing here it should be included
#11664438 |
Power steering quit working while I was driving without warning. I have replaced the battery and tried numerous solutions and they have not resulted in fixing the power steering. Outside of replacing the entire rack, I have run out of options. My fear is that if I had been with my children, driving on a winding road, or otherwise, this error could have cost me thousands of dollars or totaled the vehicle and/or caused innumerable cost of damage to property or other vehicles and people. Without a resolution, the vehicle is rendered inoperable. According to the Mooar website [XXX] ) cost to replace has been estimated to be between $3105.00-$3870.00 before adding the service fees. This is a vehicle that our family of five needs. It is also something that is too costly to repair and we cannot trade it in or sell it for any real value. This issue...
#11664107 |
While driving electric power steering stopped working almost having an incident. The steering gets hard and soft and when turning it has difficulties straightening outright on road. Not sure if this part of the ram recall.
#11664028 |
The contact owns a 2014 Ram 1500. The contact stated that while reversing and turning the steering wheel to the left, the steering wheel seized. The contact stated that the power steering warning light illuminated, and the vehicle was towed to the residence. The vehicle was towed to the dealer where it was diagnosed and determined that the rack and pinion had failed, and the electric power steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 200,000.
#11663528 |
I turn the truck on to leave said place, put the truck in reverse, try to turn steering wheel and it wouldn’t turn. Then a steering wheel light comes on with an ! Exclamation point. I start looking up issues on rack and pinion steering issues for the Vin number. That shows that a lot of people have been having the same issues so I take my truck to the dealership after calling and confirming that there was a recall, and after running their test or whatever now they’re saying that there is no recall so here I am filing report because I need there to be a recall on this. There’s multiple people that I’ve been going through the same issue. I also cannot afford a 4000to $5000 bill to get it fixed.
#11662453 |
Power steering went out while driving , took the truck for inspection, noticed that went turn either way power steering motor will do the opposite , very dangerous in my opinion , seen in the news couple head to head collision involving a ram going into the oposite lane on a highway , multiple casualties were reported, that makes me wonder if the power steering was at fault , making the truck turn suddenly , I can only imagine going 70mph and having the issue that my truck is showing , very dangerous, these needs to be look out , millions of trucks out there with the same type of power steering.
#11661469 |
The electric power steering is faulty in these vehicles. 2015-2016 year models were recalled for this issue, but 2014's were not included even though they use the same electric steering rack. This repair is $3-4000
#11661023 |
Intermittent power steering loss.
#11660640 | Crash
The contact owned a 2014 Ram 1500. The contact stated that while driving 45-50 MPH and making a turn on a curvy road, the vehicle lost power steering functionality inadvertently, causing the contact to lose control of the vehicle. The vehicle crashed into a guardrail. There was no warning light illuminated. The contact was able to drive to the residence; however, the power steering failure persisted. The contact went to the emergency room later and was informed that he had sustained multiple sprains and strains on the neck. The insurance company towed the vehicle from the residence and later informed the contact that the vehicle was most likely totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 124,600. The VIN was not available.
#11660329 |
The power steering went out with no warning which could have caused a catastrophic accident with possible death or a deadly accident!
#11660392 |
The contact owns a 2014 Ram 1500. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rack and pinion. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V167000 (Steering); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 156,000.
#11660218 |
I literally got in my the truck and the power steering no longer worked no warning lights just no longer worked.
#11659490 |
Steering was intermittent for some time now.is completely out
#11659386 |
Electric Power Steering goes out intermittently. Common issue with these trucks. I believe the recall needs to be expanded. Doubtful I'll waste money fixing it myself. May just have to shop around for a new GM or Ford since Ram is no longer American owned.
#11658822 |
My Electronic Power Steering Rack failed intermittently. After further research, I discovered that other Ram year models between 2013 and 2019 had recalls on the electric assited power steering rack. Unfortunately, my VIN is NOT subject to any of the recalls mentioned above even though some of the parts are the same. I believe that the Rack or it's inner individual parts is defective in it's design and unsafe, as the power steering can fail during operation, causing a loss of control and could result in a crash. The part has now completely failed and the vehicle is parked and not driveable. It is available for inspection here at my residence. I have not had the truck inspected by a Dodge dealer since the VIN is NOT under a steering recall. I am certain that it should be. Driving the vehicle could be dangerous and deadly with this kind of...
#11658239 |
This problem first surfaced during the fall of 2023. Starting the vehicle having been parked overnight, the electonic power steering on the Ram 1500 failed. This made steering the vehicle especially difficult. Very hard turning. Difficult to maneuver into tight spaces, turns, and parking spots. A right turn into the right lane is almost impossible due to the exaggerated turn radius required without the EPS. The dashboard does show a red urgency light that looks like a steering wheel with exclamation points on the left and right sides. This was the first time the power steering failed. A couple days later the system returned and functioned normally. However, several times since then, particularly during high humidity, rain, or even after certain snow events, the power steering has failed to operate properly. As of this writing, on May 1, 2025, we have been without benefit of the EPS since December 2024....
#11657962 |
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the steering module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 127,000.
#11656320 |
The contact owns a 2014 Ram 1500. The contact stated while driving approximately 35 MPH, the vehicle veered to the right independently. The contact used force to turn the steering wheel. There was no warning light illuminated. The contact stated that on another occasion, while driving 60 MPH, with the cruise control activated, the vehicle failed to operate as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the steering box and rack and pinion had failed. The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
#11655668 |
My power steering stopped working down the highway at 70 mph. I almost lost control into a ditch.
#11655314 |
I was on my way home from work in Texas and after a couple of turns and curves it suddenly just got really hard to steer. I looked down at my cluster in confusion as to what was going on and the steering light was flashing. Luckily for me I decided to take back way home, less traffic. Made it home safely and vehicle hasn't nor is going anywhere untill a solution is avaiable or next step. And truck is available for inspection. This was my first stop to see if issuse was on a recall list. Apparently I'm not the only one affected by this.. 2014 Ram 1500 5.7l hemi 4x4 lonestar 191,000 miles.
#11650272 |
The Power steering system on our 2014 Ram is faulty and we were told there is a recall associated with this issue but it does not include our Vin Number. If this is a known issue with the Rams from 2013-2016 why haven't all the models been recalled. As of this time the issue only happens when first starting the truck and then the warning light goes off. We are afraid to drive this vehicle.
#11649696 |
My electric power steering rack has failed. The vehicle is very hard to steer and unsafe to drive. I know there was a recent recall affecting 1500 Rams which included my model year of 2014. But my VIN was excluded for some reason. I think the recall should be expanded to include my VIN, as the problem is exactly the same. I have not been in an accident with vehicle - it's just not safe to drive.
#11649793 |
The contact owns a 2014 Ram 1500. The contact stated that while driving at approximately 40 MPH and making a lane change, the steering wheel became difficult to turn. The contact stated there was no warning light illuminated. The contact stopped the vehicle and had not turned off the vehicle. The contact stated that it was difficult to turn the steering wheel to the left or the right. The contact had taken the vehicle to an independent mechanic who diagnosed that the electric power steering assist had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 160,000.
#11649406 |
ABS module failure. Doesn’t allow traction control, ABS, or cruise control to work. Module was diagnosed bad at dealership and Chrysler can’t get a replacement module manufactured. Have already paid for the module in August of last year and still can’t get one.
#11647856 |
Parked my truck and service power steering light came on. Took it to the dealer and they confirmed that it is the power steering control module failed internally. I see that there is a common problem with the same issue, I bought this truck and it only has 37,000 miles on it
#11647610 |
The contact owns a 2014 Ram 1500. The contact stated while driving at 50 MPH, the vehicle became difficult to maneuver. The Electronic Power Steering warning light was illuminated. The vehicle was taken back to the residence. The contact used a diagnostic tool to diagnose the vehicle and determined that the steering rack and pinion needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.
#11646447 |
The contact owns a 2014 Ram 1500. The contact stated that while the vehicle was parked, the steering wheel was seized, and the power steering warning light was illuminated. The vehicle was restarted, and the contact stated that the steering wheel became difficult to turn. The vehicle was towed to the residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
#11646577 |
The electric power steering (EPS) system on my 2014 Ram 1500 has intermittently failed, most recently when transitioning from idle, such as leaving a parking lot, and during deep turns. This marks the third time I've experienced steering-related issues with this truck. Each time the EPS fails, a "Service Power Steering" alert appears, and the steering becomes extremely difficult, posing a serious safety risk, especially in situations requiring precise maneuvering or sudden corrections. A sudden loss of steering control could lead to a collision, potentially resulting in serious injury or death. This issue has been previously repaired twice—once by the original dealer and once under warranty after I purchased the truck, without prior knowledge of the problem. Despite these repairs, the failure has returned, indicating an unresolved or recurring defect. The issue has not yet been diagnosed or confirmed by a dealer or independent mechanic for this latest occurrence. The...
#11646053 |
On or about [XXX], I was traveling on [XXX] in Thomasville GA. As I turned left onto [XXX} The steering wheel suddenly, without notice, locked left a spun right to 12 o'clock,, straight alignment which caused my left risk to to snap and I believe would have been broken if I had not let go of the steering wheel. This caused the vehicle to veer into the left lane slightly across the center lane where oncoming traffic deemed it necessary to veer right to curbside to prevent a collision. Although almost impossible to steer, I managed to turn it around and get it back into my yard which is approximately 800 feet . The steering remained almost impossible to steer after a few checks and then and now it is permanently locked. There were at the time of incident, no warning lights. There after: the service power steering light appears....
#11645657 |
Steering started getting very tight and wheel not returning properly to center. I actually have to pull the wheel back to go straight. Truck will drift in a lane from right to left however very tight steering makes it hard to correct easily. According to dealership these trucks have a common problem with the electronic rack and pinion and it needs to be replaced.
#11645219 |
On 2/20/25 I was driving making a turn it was hard to turn I checked to power steering fluid and it was fine. I checked for any leaks there was none. Then I took it to the mechanic and they said I need a new Steering Gear Assembly ( around $4,000) 🤦‍♀️ I see there are a lot of other people having the same problems with the Ram1500.
#11645393 |
The contact owns a 2014 Ram 1500. The contact stated while driving approximately 65 MPH and following a curve to the right, the steering wheel was very difficult to turn. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent but occurred at various speeds while turning to the right or the left. The contact researched online and became aware that there were many reports of intermittent failures of the power steering assist with similar vehicles. The contact had not taken the vehicle to a dealer or to an independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 161,835.
#11645020 |
My power steering has suddenly become intermittent. It works sporadically during a turn. I am receiving no warning signs or codes for this problem. I have read on line that there was a study being done by NHTSA (2003) about a possible recall for this issue. Can you tell me the results of the findings? Has the study been completed?
#11644112 |
I was driving in a 55 MPH 2 lane road, when all of sudden the power steering went out. I had to man handle the steering wheel back to my house. It has 122000 miles on it but that should never happen, could of been a real bad outcome. I have checked out everything and have narrowed it down to the EPS system.
#11641920 |
Power steering locked up while driving.
#11641996 |
I parked my truck which had been having no problems and went to get back in it the next day and the steering wheel light came on in the dash and the steering wheel was locked up. Spoke with a dodge dealership and they said they was aware of the problems unfortunately there was no recall on this and my only option is to buy a whole new steering rack which is not cheap. Truck is available for inspection but there is know way to drive it but does startup and everything else works properly. Just glad this happened while truck was sitting still and not driving down the road.
#11641711 |
I have a complete loss of power steering on my vehicle. At first it was intermittent. I could be driving the vehicle and lose power steering. I could have power steering, shut the vehicle off and restart it and have no power steering. Early on when I lost power steering I could put the scanner on which it would indicate code c2217, clear the code and power steering would resume. This no longer works and there is complete power steering loss. I contacted Ram customer service on 12/23/2024 and was given case id 91757632. I contacted them on 1/22/2025 and was given case id 91960594. I was promised that someone would contact me within 24 hours, no response. I then contacted them on 2/3/2025 and was given the same promise with no response. On 2/5/2025 I once again called Ram customer support and asked to speak with a manager. I...
#11640801 |
The power steering motor died. My 2014 RAM 1500 is no longer drivable due to not being able to steer. My truck is currently at the dealership, and it is going to cost $4050 to replace the part. I have 117k miles on the truck and it is almost 10 years old, major components like the power steering should not go out this early in the vehicle's life. I do not see a recall currently opened, but I do see where several people have posted the same issue as me.
#11639538 |
Electric Power steering (EPS) Warning lamp came on while driving this 2014 Ram 1500 Crew Cab 4x4 1500 Big Horn and had no power steering! Mechanic states approximately $4k to replace rack and pinion steering. Searching there are thousands of these trucks out there with the same problem. I have checked the Ram "recall" and the S/N on this gear does not match any of those listed. Terrible design and FCA needs to step up to the plate and make this right for Ram Owners before more are injured or worse. Truck will be parked it it not safe to drive and who has four grand laying around to fix these trucks?
#11639774 |
My electric power steering stopped working at first it was intermittent only happening randomly but after restarting the vehicle it would work again then it finally stopped working while on the highway I sprained my hand maneuvering the vehicle safely out of the fast moving traffic cannot move the steering wheel it’s hard to do and it is very costly other vehicles just like mine have recalls over this why not mine
#11639244 |
On January 27 I started my truck to drive and within minutes the power steering became extremely difficult and impossible to turn . I believe it's the EPS system failure which I have found out is know to fail in the trucks ., There were not any warning messages until it happened.it is available for inspection
#11639494 |
The Electronic Power Steering (EPS) module in my 2014 RAM 1500 fails consistently (each time) when the vehicle is started. To date, the EPS module begins working within 10 to 20 minutes of vehicle start-up but does not provide any confidence in it's continued operation. The vehicle has reeently been in for replacement of the EPS module, including the rack and pinion system. When the EPS module is not working, there is no power steering assist, and driving the vehicle puts the driver, other occupants and surrounding vehicles/pedestrians in danger, especially were it to fail unexpectedly during operation. The problem has been confirmed to require replacement of the EPS module at Earnhardt CDJR in Gilbert, Arizona in October 2024. It was confirmed again by an independent service center on January 15, 2025 and has recently been in for repair/replacement. While this particular vehicle has not been inspected by the manufacturer,...
#11638385 | Crash
While driving, the electronic power steering stopped working and caused the steering to lock. Had to take urgent maneuvers to get stopped while not being able to steer. A red power steering warning light popped and flashed on the dash. The truck was turned off and started again and the light and issue went away. Started the truck again the next day, light and power steering light was on again (with steering locked). Turned off, started again and the light is gone and power steering works. Appears to be an electrical or related issue. This has not been taken to the shop as of yet as it happened these past few days. Looking into history and options and found this active NHTSA Action Number: RQ23003 which is an exact match for my experience. We are looking into options for repair but seems the entire rack and pinion will need to...
#11637339 |
The contact owns a 2014 Ram 1500. The contact stated that while the vehicle was parked, the steering wheel seized with the service power steering warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the EPS gear assembly had failed and needed to be replaced. The dealer confirmed that the VIN was not included in NHTSA Campaign Number: 19E077000 (Steering). The contact was referred to the NHSTA Hotline for assistance. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 162,975.
#11636303 |
Power steering failure when temperature drops below freezing.
#11636175 |
Power steering failed while driving down road. Turn off and back on and it’s fine then went out after like 5 minutes

Other 2014 RAM 1500 Problem Areas

Engine 294 complaints Electrical System 222 complaints Fuelpropulsion System 205 complaints Power Train 182 complaints Unknown Or Other 126 complaints Service Brakes 122 complaints Air Bags 120 complaints Suspension 106 complaints Vehicle Speed Control 83 complaints Fuel System Diesel 43 complaints Engine And Engine Cooling 39 complaints Exterior Lighting 35 complaints Structurebody 31 complaints Seat Belts 26 complaints Service Brakes Hydraulic 25 complaints Wheels 21 complaints Electronic Stability Control Esc 17 complaints Fuel System Gasoline 14 complaints Forward Collision Avoidance Automatic Emergency Braking 9 complaints Forward Collision Avoidance Adaptive Cruise Control 8 complaints Visibilitywiper 8 complaints Equipment 6 complaints Seats 6 complaints Electrical Systeminstrument Panelspeedometerodometer 5 complaints Latcheslockslinkages 5 complaints Tires 5 complaints Electrical System Instrument Clusterpanel 4 complaints Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 4 complaints Power Trainautomatic Transmission 4 complaints Structure 4 complaints Traction Control System 4 complaints Service Brakes Airantilockabs Warning Light 3 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 3 complaints Steeringrack And Pinion 3 complaints Air Bagsfrontaldriver Clockspringspiral Cassette 2 complaints Engine And Engine Coolingenginecrankcamshaft Position Sensor 2 complaints Parking Brake 2 complaints Power Traindrivelinedifferential Unit 2 complaints Steeringelectric Power Assist System 2 complaints Steeringhydraulic Power Assistpower Steering Fluid 2 complaints Steeringsteering Control Module 2 complaints Structurebodytailgate 2 complaints Air Bagssensoroccupant Classificationstatus Indicator Lamplight 1 complaint Air Bagssrs Malfunction Warning Lamplight 1 complaint Back Over Prevention Rearview System Braking 1 complaint Carry Handle Shell Base 1 complaint Electrical Systemignition 1 complaint Electrical Systeminstrument Panelfuel Gauge 1 complaint Electrical Systemsoftware 1 complaint Engine And Engine Coolingenginedieselturbosupercharger 1 complaint Engine And Engine Coolingexhaust System 1 complaint Engine And Engine Coolingexhaust Systememission Control 1 complaint Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 1 complaint Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 1 complaint Equipmentelectricalnavigational Systemglobal Positioning System 1 complaint Exterior Lightingbrake Lights 1 complaint Exterior Lightingfog Lights 1 complaint Exterior Lightingtail Lights 1 complaint Forward Collision Avoidance 1 complaint Fuel System Dieseldeliveryfuel Pumpcontroldrive Module 1 complaint Fuel System Gasolinefuel Injection Systemidle Valveactuator 1 complaint Fuel System Gasolinestoragetank Assembly 1 complaint Fuel System Otherdeliveryfuel Pump 1 complaint Insert Padding 1 complaint Lane Departure Blind Spot Detection 1 complaint Latcheslockslinkageshatchbackliftgatelock 1 complaint Otheri Am Not Sure 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Steering Steering Wheelhandle Bar 1 complaint Steeringcolumn 1 complaint Steeringlinkages 1 complaint Steeringlinkagesdragpower Assist System 1 complaint Structurebodydoor 1 complaint Suspension Adjustmentautomatic Electricalhydraulic 1 complaint Suspensionfrontcontrol Arm 1 complaint Suspensionfrontspringsair Suspension System 1 complaint Suspensionfrontwheel Bearing 1 complaint Suspensionrear 1 complaint Tiresbead 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Tiressidewall 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Vehicle Speed Controlthrottle 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint
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