NHTSA Complaint #11658239 — 2014 RAM 1500

This problem first surfaced during the fall of 2023. Starting the vehicle having been parked overnight, the electonic power steering on the Ram 1500 failed. This made steering the vehicle especially difficult. Very hard turning. Difficult to maneuver into tight spaces, turns, and parking spots. A right turn into the right lane is almost impossible due to the exaggerated turn radius required without the EPS. The dashboard does show a red urgency light that looks like a steering wheel with exclamation points on the left and right sides. This was the first time the power steering failed. A couple days later the system returned and functioned normally. However, several times since then, particularly during high humidity, rain, or even after certain snow events, the power steering has failed to operate properly. As of this writing, on May 1, 2025, we have been without benefit of the EPS since December 2024. Even though the days are no longer humid and they are getting warmer, the system has not reverted to full operation. In early 2024 a Dodge sales and service garage gave a quote to replace the entire rack and pinion, stating that there was a computer component on there that needed replacing. Calls to two more repairmen and online Internet searches returned the same general price quotes. Online searches into this problem show that there are many other complaints of the same type of malfunction for the Ram 1500 over the past about six years.