NHTSA Complaint #11638385 — 2014 RAM 1500

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11638385
Vehicle	2014 RAM 1500
Component	STEERING
Date of Incident	January 23, 2025
Date Filed	January 24, 2025
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

While driving, the electronic power steering stopped working and caused the steering to lock. Had to take urgent maneuvers to get stopped while not being able to steer. A red power steering warning light popped and flashed on the dash. The truck was turned off and started again and the light and issue went away. Started the truck again the next day, light and power steering light was on again (with steering locked). Turned off, started again and the light is gone and power steering works. Appears to be an electrical or related issue. This has not been taken to the shop as of yet as it happened these past few days. Looking into history and options and found this active NHTSA Action Number: RQ23003 which is an exact match for my experience. We are looking into options for repair but seems the entire rack and pinion will need to be replaced for a non-mechanical, electrical issue. Cost are estimated to be over $3k.

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